Hilton Tucson East

Hotels
•
Hilton Hotels & Resorts
8.1 (1010 reviews)
7600 East Broadway , Tucson , US
+1 520-721-5600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient, safe location
Friendly, helpful staff (helped during emergencies and comped stays)
Good on-site restaurant and bar; generally good food
Clean and comfortable rooms reported by many guests
Pool and lobby mercado enjoyed by several guests
Spacious rooms for families
Cons:
Recurring hot water outage and plumbing issues (multiple reports)
Room maintenance problems: broken bed spring, AC leaks, sticky carpet
Lobby cleanliness problems and mud tracked in
Breakfast issues: pricey, limited quality (powdered eggs) and no early coffee
Pool sometimes dirty or not heated
Noise from adjoining rooms/guests and occasional smoking at pool

Categories

Cleanliness
8
Mixed signals: many guests report very clean rooms and tidy areas, but several callouts for sticky carpet in rooms, a smelly room that smelled of smoke, and a muddy, poorly maintained lobby entrance.
Service
9
Consistently praised: front desk and staff repeatedly described as helpful, calm and friendly (including arranging alternate lodging and comping stays during issues).
Location
9
Multiple reviews highlight a convenient, safe and well-priced east-side Tucson location; location is a strong positive across stays.
Room Quality
7
Several maintenance problems reported: no hot water for multiple stays, slow-draining sinks/showers, broken bed spring, AC leaks, aging bathrooms and sticky carpets—room comfort is inconsistent.
Amenities
7.4
Mixed: good on-site restaurant/bar, pool and lobby mercado noted positively, but pool cleanliness/heating issues, limited early coffee and on-site laundry/lobby maintenance problems reduce the score.
Value for Money
7.5
Mixed value: some guests felt stays were worth the price while others noted additional fees (parking), pricey/poor breakfast (powdered eggs) and disruptions (no hot water) that reduce perceived value.
Food and Beverage
8.6
Generally positive: multiple mentions of great restaurant food, good breakfast and a convenient dining option next door, though a few guests found breakfast quality or pricing lacking.
Overall Experience
8.3
Overall positive with notable exceptions: many guests enjoyed comfortable, clean rooms and excellent staff support, but frequent maintenance issues (hot water, drains, AC) and some facility shortcomings tempered experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Amenities and Services

Hilton Tucson East boasts an outdoor pool, whirlpool tub, fitness room with mountain views, and a 24-hour business center.

Exquisite Dining Experience

Indulge in gourmet American and Southwestern cuisine at Vistas Bar & Grille, offering breathtaking views of the Santa Catalina Mountains.

Convenience at Your Fingertips

With room service and a prime location near city center attractions, Hilton Tucson East ensures a comfortable and memorable stay.

Book your stay now for an unforgettable experience at Hilton Tucson East!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUS

Location

Guest Reviews

8.1
Based on 1010 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 7
Amenities: 7.4
Value for Money: 7.5
Food and Beverage: 8.6
Overall Experience: 8.3
T
Tamara • family_with_children • us
10
2026-10-28 • via Nuitee
E
Eugene • extended_group • us
10
2026-10-23 • via Nuitee
D
Dawn • solo_traveller • us
1
2026-10-22 • via Nuitee
D
Dawn • couple • us
5
Nice convenient location on east side of Tucson. The hotel needs some maintenance as no hot water is a big issue.
Pros:

Convenient and well priced.

Cons:

No hot water for 3 days. However they did comp our entire stay.

2026-10-14 • via Nuitee
C
Catherine • family_with_children • us
1
Pretty bad. I want to be compensated
Pros:

It was a great location for what we wanted

Cons:

We did not have hot water our entire stay minus the few hours when we first checked in and were constantly told it was going to be resolved within hours and it never was.

2026-10-13 • via Nuitee
D
Danielle • couple • us
10
2026-10-11 • via Nuitee
J
Jerold • solo_traveller • us
7
It was overall acceptable.
Pros:

The location was fine.

Cons:

No complimentary breakfast and at $20 it seemed pricey considering the powdered eggs used. Also, there was no coffee available until the breakfast was available. Couldn't get coffee at 5am, had to wait till 6? Seems odd.

2026-10-10 • via Nuitee
E
Everett • solo_traveller • us
8
Pros:

Restaurant and bar was good.

Cons:

Bathroom sink was draining slowly and it took maintenance a long time to come fix it. Room smelled like someone had been smoking in it.

2026-10-10 • via Nuitee
R
Retha • solo_traveller • us
4
2026-10-08 • via Nuitee
D
Delano • solo_traveller • us
7
2026-10-07 • via Nuitee
L
Lynette • solo_traveller • us
10
Pros:

A thunderstorm and a flash flood took out their electricity and closed the bridge nearby. They provided a room in a nearby sister property. Electricity was restored late the next day. We were able to stay in the Hilton East the second night. I was amazed at how comforting it felt to be there. The front desk staff was most helpful and calm under trying circumstances.

2026-09-18 • via Nuitee
T
Travel-soul • solo_traveller • us
7
Pros:

Area feels ok and safe.

Cons:

Room can tell have age in it

2026-09-17 • via Nuitee
C
Cristian • extended_group • us
10
Pros:

Super hotel

2026-09-17 • via Nuitee
D
Denise • solo_traveller • us
9
Pros:

Easy check in, clean rooms. Friendly staff.

Cons:

Lobby was not clean, there was mud outside entrance that was carried into the lobby. Lobby entrance leaked there were cloths and buckets around to soak up water.

2026-09-14 • via Nuitee
H
Hintze • solo_traveller • us
9
Great views
Pros:

The staff was amazing. We enjoyed the pool. Breakfast was great. Dinner place right next door, easy walk.

Cons:

Sticky carpet in our room. Bathroom could use a remodel.

2026-09-07 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-09-06 • via Nuitee
R
Romero • solo_traveller • us
10
Pros:

It was spacious and clean and very comfortable for myself and my children

Cons:

There is nothing to dislike about it, the stay was wonderful and worth the price

2026-09-04 • via Nuitee
B
Barry • couple • gb
9
Great hotel for our one night stop in Tucson.
Pros:

Great location for our visit to Tucson.

Cons:

Really clean & tidy throughout the hotel with a great layout inside.

2026-08-30 • via Nuitee
E
Edda • solo_traveller • cl
8
Pros:

Es cómodo, el personal es amable y tienen de todo

Cons:

La habitación comunicaba con otra lo que fue muy molesto por la bulla que provocaron niños pequeños y no pudimos descansar

2026-08-19 • via Nuitee
A
ashley • solo_traveller • us
5
Nice hotel but meh stay.
Pros:

The food at the restaurant was amazing, the pool was nice.

Cons:

The ac turned into a swamper making everything wet and sticky, the bed had a spring broken so gave me a bruise on my leg and hard to sleep. The people in the room next door were very loud, woke me up at 630am. The shower didnt drain and had no hot water. People were smoking weed at the pool, which was an inconvenience since there was a baby in the party.

2026-08-18 • via Nuitee