Ethan Allen Hotel

Everything was fine but the price was higher than I wanted to pay. The cleaning of the room could have been better.

Elevator is far away from rooms in the front

Where to start? Rude, inattentive staff at check-in (traveling with an almost 91 year old I politely asked for a quiet room if possible). The answer was - without looking up - "you'll get what you booked, you need to pay attention when you book." I was not asking for anything above what I had booked - simply inquiring if there WAS a room on a quieter side. Not insisting. Two (!) huge pieces on chewed gum on the edge of the tub. I have photos. Fridge did not work. TV only had one channel which also flickered. There were spots on the towels. My pillowcase smelled of dirty hair and generally unwashed laundry. Disgusting.

The front desk was very disorganized, rude and overall seemed like they were bothered by anyone including myself. After check-in my family and I walked to our room and saw a staff member outside smoking marijuana. The entire hallway smelled like marijuana and strong air freshener to cover up mildew. Once inside our room we saw a stained couch, dirty carpet, a mildew smell in the air and black mold on the AC unit. When I called the front desk I was told they had no other rooms, with two weddings and a hockey team staying as well. Then I was offered a handicap room or another room like mine but still stained and smelled. So I accepted the handicap room. There were no extra pillows for the pull out couch and it took some time to finally get some delivered to my room after asking three different times. The shower kept clogging when in use. The carpets still stained places. The bed was very wobbly and uncomfortable. It was not worth the $200 I spent for the night.

No breakfast included

Very run down. Small pool. Pool was not heated. Dirty.

My stay was great , no complaints

Wish the room was updated. things were not all that great.

The rooms and hallways were outdated. The restaurant's breakfast buffet was underwhelming for the price point.

Everything else other than the bed..shower didn’t work and tub didn’t drain ..stains on ceiling ..paper products were not refilled ..refrigerator wasn’t cold and floors were stained

Nada a reclamar

Nothing

When we arrived no one was there to attend to us, had to wait at least 10 to 15 minutes. After getting tired of waiting I called the desk and still no one came to answer. I ahd to go knock on office doors to find an employee. Also, the rooms seem very outdated and the tv as well.