La Quinta Inn & Suites by Wyndham Downtown Asheville

Hotels
•
La Quinta by Wyndham
8.5 (1810 reviews)
199 Tunnel Road , Asheville , US
+1 828-254-4311

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff (named staff praised)
Excellent location for Asheville
Spacious and comfortable rooms
Good/excellent breakfast in many stays
Great value / unbeatable price
Cons:
Hot tub frequently out of service; pool and gym closed in some stays
Visible homeless presence near the property causing safety/comfort concerns
Limited or inconsistently stocked breakfast; some unlabeled food items (allergen risk)
Occasional rude front desk interaction
Housekeeping policy (service on request) led to at least one uncleaned room

Categories

Cleanliness
8.75
Multiple reviewers repeatedly praised cleanliness and feeling safe; one guest reported their room was not cleaned due to an unexpected housekeeping-upon-request policy, so generally excellent but not flawless.
Service
9.25
Front desk and staff repeatedly described as friendly, helpful and outstanding (several named staff praised). There is one report of a rude front desk employee, but overall service sentiment is strongly positive.
Location
8.75
Guests called the location excellent and convenient for Asheville activities and value; some concerns about visible homeless presence near the property and a steep/awkward entrance/exit were noted.
Room Quality
8.5
Rooms described as spacious, comfortable, and well maintained (large rooms, couches). A few operational/construction issues (jacuzzi work) were mentioned but room comfort was consistently positive.
Amenities
6.5
Repeated complaints about amenity availability: hot tub frequently out of service, pool closed on one stay, workout room out of commission and some jacuzzi/construction—amenities underperformed compared with expectations.
Value for Money
9.25
Multiple guests described the hotel as excellent value, unbeatable price for the quality received, and a good budget choice — strong positive sentiment for value.
Food and Beverage
8.5
Breakfast was often praised as very good to excellent, though some guests found it limited for the number of guests and one noted unlabeled items posing allergen/food-safety concerns; overall mixed-positive.
Overall Experience
8.5
Overall stays were positive with excellent location, friendly staff, clean and comfortable rooms; a few operational issues (amenity closures, housekeeping policy, occasional rudeness, nearby homeless activity) tempered experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Indulge in Comfort and Convenience

Modern Amenities for a Relaxing Stay
Experience a hot breakfast, indoor pool, and free WiFi in every room. Unwind in the hot tub or stay active at the fitness centre.

Delicious Breakfast Options
Start your day with a variety of breakfast choices, from DIY waffles to hearty sausages and omelets.

Explore Asheville's Attractions
Conveniently located near UNC Asheville, Biltmore Estate, and popular breweries, make the most of your stay in Asheville.

Book your stay at Country Inn & Suites Asheville Downtown Tunnel Rd for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

8.5
Based on 1810 reviews
Cleanliness: 8.75
Service: 9.25
Location: 8.75
Room Quality: 8.5
Amenities: 6.5
Value for Money: 9.25
Food and Beverage: 8.5
Overall Experience: 8.5
P
Patricia • couple • us
7
2026-10-30 • via Nuitee
C
Constance • solo_traveller • us
9
Pros:

Clean. Easy to park and get in and out.

Cons:

A lot of homeless around the whole area.

2026-10-29 • via Nuitee
L
Laila • solo_traveller • us
10
Great hotel for an Asheville trip.
Pros:

Very nice facilities and staff.

2026-10-28 • via Nuitee
T
Thuan • extended_group • us
8
2026-10-28 • via Nuitee
R
Rita • couple • us
8
It was ok.
Pros:

Clean, felt safe

Cons:

Hot tub still not working. Have stayed there several times in past year. Hot tub advertised yet always closed for repair & staff says it will be fixed soon yet never seems to be.

2026-10-26 • via Nuitee
M
Mrutyunjaya • couple • us
8
2026-10-25 • via Nuitee
R
Ralph • couple • us
10
2026-10-24 • via Nuitee
H
Heidi • couple • us
8
2026-10-24 • via Nuitee
J
Junyuan • extended_group • us
10
2026-10-22 • via Nuitee
M
Marlene • couple • us
7
2026-10-20 • via Nuitee
C
Carol • couple • ca
9
Pros:

Comfortable

Cons:

A bit noisy, I think it was pipes or something? Repeating noise.

2026-10-17 • via Nuitee
A
allen • couple • us
10
2026-10-16 • via Nuitee
M
Maggie • couple • us
8
2026-10-16 • via Nuitee
U
Uthman • solo_traveller • us
10
2026-10-15 • via Nuitee
E
Evan • solo_traveller • us
9
2026-10-14 • via Nuitee
A
Amorlina • solo_traveller • us
9
Very good
Pros:

The property is clean and the staff are friendly.

Cons:

Unlabeled hotel food poses important risks regarding allergens, dietary restrictions, and food safety.

2026-10-14 • via Nuitee
Y
Yaquelyn • couple • us
1
Wasnt able to check in
Pros:

The front desk lady was rude, and was making bad comments,

2026-10-12 • via Nuitee
J
Jose Luis • couple • us
8
Overall, the hotel offers an excellent location, spacious accommodations, and very good FD service.
Pros:

The hotel has an excellent location, making it very convenient for accessing the attractions and activities I had planned in Asheville. The room was spacious, and the front desk staff provided outstanding service. They were attentive, professional, and genuinely helpful throughout my stay.

Cons:

First, the complimentary breakfast was quite limited, particularly considering the low number of guests at the hotel. Even the fruit selection was insufficient, which made the breakfast experience less satisfying than expected.

Second, and more importantly, I returned to my room one evening to find that it had not been cleaned. When I asked at the front desk, I was informed that housekeeping was provided upon request. This was unexpected, as I had never encountered this policy before, and I had assumed room cleaning was included in the rate. I believe this policy should be clearly communicated to guests at check-in.

Finally, I was concerned about the organization of the housekeeping and breakfast services. The same staff appeared to be responsible for both room cleaning and kitchen duties. Additionally, one employee was attending to a child while working, which seemed to affect the level of attention provided to guests. I understand that personal circumstances can arise, but the hotel should ensure that staffing and operational arrangements do not compromise service quality.

2026-10-12 • via Nuitee
K
Korey • couple • us
10
2026-10-12 • via Nuitee
S
Stusrt • couple • us
10
2026-10-11 • via Nuitee