Heeton Concept Hotel - Kensington London

Hotels
7.6 (5379 reviews)
15-25 Hogarth Road, Earls Court, Kensington, Kensington & Chelsea , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.86
Overall cleanliness was acceptable but noted small issues such as odor and limited towels.
Service
8.33
Staff were described as friendly and accommodating, although there were specific issues related to check-in.
Location
9.37
Hotel location is highly praised, situated close to public transport and amenities.
Room Quality
6.82
Rooms were often noted as small and lacking some comfort elements, such as adequate space and ventilation.
Amenities
7.35
Basic amenities were available, but no significant additional features provided.
Value for Money
7.81
Value perception varied; some found it high given the conditions, while others accepted it for London standards.
Food and Beverage
6.36
Limited options and small seating area for breakfast were major drawbacks.
Overall Experience
7.93
While the experience had disappointments, the positive aspects of location and service helped maintain a fair rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms equipped with modern amenities such as flat-screen TVs and plush bedding, ensuring a relaxing stay in the heart of London.

Convenient Location
Located just a stone's throw away from iconic landmarks like Royal Albert Hall and Harrods, our hotel is the perfect choice for travelers interested in exploring the best of what London has to offer.

Multilingual Support and 24-Hour Service
Feel at ease with our multilingual staff at the 24-hour front desk, ready to assist you in English, Spanish, Italian, and Romanian, making your stay seamless and stress-free.

Book your stay at Heeton Concept Hotel - Kensington London now for an unforgettable experience in the vibrant city of London.

Important information:

Minor under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization.

Please note that the credit card used to book must be present on arrival.

Please note, the guests that wish to pay for their reservation in cash will have GBP 50 pre-authorized on the card used to make the reservation.

Please note that the different conditions may apply to bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 5379 reviews
Cleanliness: 6.86
Service: 8.33
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 7.93
F
Fiona • couple • gb
6
Pros:

Good location near a tube station with plenty of shops and plenty of places to eat
Comfy beds

Cons:

It’s a very old building and so soundproofing not great I could clearly hear the persons conversations next door through a connecting door so privacy poor and we had to speak to reception twice regarding the noice in the room above staff dealt with that quickly so couldn’t fault the staff who were all professional and polite
The room was clean and comfortable but there were holes in the carpet and flaking paint on the window frame which gave a ‘shabby’ appearance to the room

2026-06-05 • via Nuitee
B
Bayerstorfer • solo_traveller • de
8
Pros:

Super Lage, ordentliches Frühstück.

Cons:

Die Stockbetten in unserem Familienzimmer knarzen bei jeder Bewegung

2026-06-04 • via Nuitee
H
hoofcik • solo_traveller • pl
8
2026-06-04 • via Nuitee
เผ่าพงศ์ • solo_traveller • th
6
2026-06-03 • via Nuitee
M
Malina • couple • gb
10
2026-06-03 • via Nuitee
A
Anja • family_with_children • de
8
Insgesamt ein toller Aufenthalt mit Abzügen zwecks der Betten.
Pros:

Sehr zentral gelegene Unterkunft.

Cons:

Die Metallstockbetten haben extrem gequietscht und an schlaf war da nicht zu denken.

2026-06-03 • via Nuitee
A
Amy • solo_traveller • au
7
Great spot, but get two rooms!
Pros:

It was a great location and in very picturesque street.

Cons:

The room was a litter smaller than expected for 4 adults!

2026-06-02 • via Nuitee
K
Karen • couple • gb
9
2026-06-02 • via Nuitee
C
Chukwuemeka • solo_traveller • ng
8
2026-06-02 • via Nuitee
L
Le • solo_traveller • il
7
2026-06-02 • via Nuitee
M
Mertcan • couple • tr
8
tekrardan tercih ederim
Pros:

konumu güzel 10 dk meafede merkez metro ile

Cons:

odalar küçük ama sıkıntı olmaz kalınır yanı daha küçük odalar var daha pahalıya

2026-06-01 • via Nuitee
B
Bastian • family_with_children • de
9
2026-06-01 • via Nuitee
A
Anna • solo_traveller • es
5
No repetiria
Pros:

Està bastant ben situat, a poques parades de metro del centre.

Cons:

La mida de l'habitació no era la que havíem reservat. Deia que tenia 15 m2 però ben just hi cabia el llit de matrimoni, no tenia lloc per deixar les maletes, ni cap espai per deixar les petites coses. El lavabo era minúscul i no tenia ni un sol penjador per penjar les tovalloles. Quan ens vam queixar ens van dir que aquesta era l'habitació que havíem pagat.
Tampoc ens va agradar l'espai per a l'esmorzar ja que era a la recepció, només tenia dues taules baixes i una altra on hi cabíen 5 o 6 persones però que cada dia estava ocupada per persones treballant amb l'ordinador. Per tant la gent que volia esmorzar no tenia on fer-ho i molts havien d'agafar el menjar i sortir al carrer o quedar-se menjant de peu.

2026-05-31 • via Nuitee
P
Patryk • solo_traveller • pl
7
Cons:

Zdecydowanie zbyt mały pokój

2026-05-31 • via Nuitee
C
Cristina • extended_group • es
10
2026-05-31 • via Nuitee
M
Maria Cecilia • solo_traveller • gb
8
Pros:

The staff are friendly and accommodating.

2026-05-30 • via Nuitee
S
Selin • couple • tr
8
Londrada iyi konumlu fiyat performans oteli
Pros:

Metroya cok yakin ve sakin bir mahallede bulunuyor. Piccadily, circle ve district line metro hatlarına 2 dakika yürüme mesafesi. Etrafta market ve restoranlar var. Checkin oncesi ve check out sonrasi valizleri tutuyorlar. Odalar oldukça küçük ama yeterli, valizlerimizi açacak yer bulabildik. Zaten oda boyutunu bilerek rezervasyon yapıyoruz:) Resepsiyon çalışanlarının hepsi çok yardımsever ve güleryüzlü. Londrada çok para vermeden konaklamak için ideal.

Cons:

Görünür yerler temiz olsa da oda biraz havasız ve tozluydu tek kötü şey bu.

2026-05-29 • via Nuitee
M
Michal • solo_traveller • gb
4
Pros:

Close to city centre.

Cons:

Dirty carpets in the room. Room very tiny. Ceilings low.

2026-05-28 • via Nuitee
T
Tulum • couple • gb
10
2026-05-28 • via Nuitee
M
MARCO • couple • it
6
Pros:

Posizione a due passi dalla metro, zona tranquilla e sicura, pulizia della camera e cortesia dello staff, phon professionale che è una rarità trovarlo in hotel

Cons:

unica presa per caricare il telefono lontana dal letto, acqua fredda nella doccia, letto scomodo, unico asciugamano, porta asciugamani in bagno rotto, inesistenza di qualcosa per appoggiare le cose sia in bagno che in camera

2026-05-27 • via Nuitee