Heeton Concept Hotel - Kensington London

Hotels
7.6 (5614 reviews)
15-25 Hogarth Road, Earls Court, Kensington, Kensington & Chelsea , London , GB
+44 20 7373 4502

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.86
Overall cleanliness was acceptable but noted small issues such as odor and limited towels.
Service
8.33
Staff were described as friendly and accommodating, although there were specific issues related to check-in.
Location
9.37
Hotel location is highly praised, situated close to public transport and amenities.
Room Quality
6.82
Rooms were often noted as small and lacking some comfort elements, such as adequate space and ventilation.
Amenities
7.35
Basic amenities were available, but no significant additional features provided.
Value for Money
7.81
Value perception varied; some found it high given the conditions, while others accepted it for London standards.
Food and Beverage
6.36
Limited options and small seating area for breakfast were major drawbacks.
Overall Experience
7.93
While the experience had disappointments, the positive aspects of location and service helped maintain a fair rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms equipped with modern amenities such as flat-screen TVs and plush bedding, ensuring a relaxing stay in the heart of London.

Convenient Location
Located just a stone's throw away from iconic landmarks like Royal Albert Hall and Harrods, our hotel is the perfect choice for travelers interested in exploring the best of what London has to offer.

Multilingual Support and 24-Hour Service
Feel at ease with our multilingual staff at the 24-hour front desk, ready to assist you in English, Spanish, Italian, and Romanian, making your stay seamless and stress-free.

Book your stay at Heeton Concept Hotel - Kensington London now for an unforgettable experience in the vibrant city of London.

Important information:

Minor under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization.

Please note that the credit card used to book must be present on arrival.

Please note, the guests that wish to pay for their reservation in cash will have GBP 50 pre-authorized on the card used to make the reservation.

Please note that the different conditions may apply to bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 5614 reviews
Cleanliness: 6.86
Service: 8.33
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 7.93
J
Jesús • couple • es
7
Estancia cómoda en un barrio tranquilo y con muy buena conexión para visitar la ciudad
Pros:

La amabilidad del personal, la ubicación y la cama muy confotable

Cons:

El baño muy pequeño, no hay colgador de toallas y la habitación algo pequeña

2026-10-13 • via Nuitee
T
Tacita • solo_traveller • gb
8
Great little hotel
Pros:

Location was great for my needs property was clean and comfy spacious room size

Cons:

Liked it all

2026-10-13 • via Nuitee
A
Andrew • solo_traveller • gb
10
Pros:

Very helpful staff, nice and clean

Cons:

Bed was quite hard

2026-10-13 • via Nuitee
D
Diana • couple • es
7
2026-10-13 • via Nuitee
F
fyff • family_with_children • hu
6
Remek helyen, gyors, egyszerű szállás
Pros:

Nagyon közel Earls Court megállóhoz. Jó környék, éttermek, boltok, stb. Rendezett aula, kedves személyzet, egyszerű check-in és check-out.

Cons:

Pici, lépcső alatti szoba, ami egy belső udvarra nyílt, ami be volt állványozva, az ablakot csak egy résnyire lehetett kinyitni. Dohszagú a szoba. Törölközőcsere, takarítás, vagy a szemetes ürítése csak külön kérésre történik. A reggeli választék nagyon kevés. Jóval olcsóbban a környékbeli vendéglőkben, pub-okban jobb reggeli érhető el. A folyosói falak, szőnyeget kopottak. A pótágy nagyon kényelmetlen, nyikorog.

2026-10-13 • via Nuitee
L
Letizia • couple • it
9
Ottimo soggiorno
Pros:

Davvero accogliente e curata nel design. Ambiente profumato e con ampio ascensore, cosa non scontata a Londra. Stanza giusta nelle dimensioni con bagno privato di recente ristrutturazione

Cons:

La moquette a mio parere è poco indice di igiene, anche se apparentemente curata e pulita

2026-10-13 • via Nuitee
A
Alina • extended_group • it
7
Week-end piacevole in London
Pros:

Posizione hotel ottima a pochi passi dalla metro, quartiere carino e tranquillo. Della colazione non abbiamo usufruito. Ottima base per visitare Londra.

Cons:

Le camere singole un po' piccoline, ma nel complesso andavano bene! La numerazione camere ai vari piani, non di semplice comprensione.

2026-10-13 • via Nuitee
A
Anne-Laure • couple • fr
7
Séjour en couple
Pros:

Le lit était confortable.

Cons:

La chambre n’est pas faite tous les jours… L’emplacement est proche métro (Earl’s court) mais assez loin si l’on veut tout faire à pieds.

2026-10-13 • via Nuitee
P
Paula • extended_group • es
9
2026-10-12 • via Nuitee
E
Ewan • solo_traveller • au
10
A HUGE thank you
Pros:

Every thing

Cons:

A small table and chair would be great

2026-10-12 • via Nuitee
J
JOSE ENRIQUE • family_with_children • es
8
Estupenda elección para pasar unos días en Londres. Zona estupenda y con conexión a todo el centro muy fácil.
Pros:

Muy céntrico. Metro al lado con todas las conexiones.
Magnífica atención por el personal.
Cómodo y funcional.

Cons:

El desayuno algo justo pero suficiente.

2026-10-12 • via Nuitee
Ángela • extended_group • es
9
Ubicación súper buena
Pros:

Ubicación
Muy buena calidad-precio

Cons:

Todo bien

2026-10-12 • via Nuitee
A
Arisa • solo_traveller • jp
7
便利で良かった！
Pros:

駅近で便利。ノッティングヒルやケンジントンガーデンにも徒歩で行ける距離。治安も良いと感じます

Cons:

電子レンジがあれば嬉しい。

2026-10-12 • via Nuitee
B
Brett • couple • au
2
Cons:

The photos you have on booking.com are fake! For the money I had to spend to get 2 rooms for my employees it was unacceptable. I would like a refund which I understand you will try to say that has to come from the property which we both know won’t happen so I would like booking.com to come up with a solution and refund for the awful experience my employees had to endure on a working week in London. Attached photos from website & photos from stay, we tried to speak with the hotel they acknowledged the photos are fake but couldn’t cancel without booking.com, one of them couldn’t close the door without putting luggage on the bed each time he wanted to enter & leave. They gave them ‘free’ breakfast which was cereal in a paper cup. Let me know how you can compensate.

2026-10-11 • via Nuitee
R
Rocío • couple • es
8
2026-10-11 • via Nuitee
M
Michael • couple • dk
7
2026-10-11 • via Nuitee
R
RAFAEL • couple • il
8
ביחס למחיר והמיקום תמורה טובה.
Pros:

מיקום מעולה 200 מטר מתחנת הרכבת real court

Cons:

לא מנקים וסדרים את החדר כל יום אלא רק אם מעירים ו/או מבקשים מהקבלה.

2026-10-11 • via Nuitee
K
Katarina • couple • hr
9
2026-10-11 • via Nuitee
M
Michelle • solo_traveller • ie
4
Cons:

There was a very strong smell in the reception area, plastic on the floor.

2026-10-11 • via Nuitee
M
Marian • solo_traveller • au
5
1 night stay was enough
Pros:

Convenience to tube station

Cons:

Tired hotel in need of renovation. Cramped room & tiny bathroom. Uncomfortable bed & awful pillows.

2026-10-10 • via Nuitee