Lord Elgin Hotel

Hotels
8.6 (2751 reviews)
100 Elgin Street , Ottawa , ca
+1 613-235-3333

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable accommodations
Cons:
High parking fees
No breakfast included
Issues with room service

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, while issues noted with room service and skipped cleaning.
Service
8.91
Generally positive feedback regarding the friendly and helpful staff.
Location
9.15
Consistently praised for its central location near major attractions.
Room Quality
8.6
Rooms were described as spacious and comfortable, despite some view complaints.
Amenities
8.32
Good amenities reported, but some guests noted the lack of breakfast options.
Value for Money
8.39
Perceived value affected by high parking fees and lack of included breakfast.
Food and Beverage
8.54
Restaurant food was rated well, although considered expensive.
Overall Experience
8.71
Overall a pleasant experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:30

Property Description

Prime Location
Located directly across from the National Arts Centre and in the heart of Canada's capital, the Lord Elgin Hotel offers easy access to major attractions and cultural landmarks.

Luxurious Accommodations
Experience spacious rooms with modern amenities including 49-inch TVs, ensuring a comfortable and relaxing stay during your visit to Ottawa.

Top-Notch Facilities
Indulge in the hotel's state-of-the-art 24-hour fitness centre with a lap pool, perfect for unwinding after a day of sightseeing. Don't forget to explore the on-site gift shop and take advantage of free local calls during your stay.

Ready to experience the best of Ottawa? Book your stay at the Lord Elgin Hotel today!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note, not all guest rooms contain a bathtub. Rooms with a bathtub are available upon request and subject to availability.

Please note that the property will pre-authorize the guest's credit card on the day of booking for an amount equal to the first night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Guest Reviews

8.6
Based on 2751 reviews
Cleanliness: 8.15
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.32
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.71
S
SHEILA • extended_group • ca
10
2026-08-29 • via Nuitee
C
Cervus1966 • solo_traveller • de
9
Pros:

Optimale Lage im Zentrum
Parkplatzservice
Zimmergröße
Große und moderne Dusche

2026-08-29 • via Nuitee
R
Richard • family_with_children • nl
9
Feel-good hotel
Pros:

Classic style, feel-good, comfortable hotel at a great location.

Cons:

Nothing

2026-08-29 • via Nuitee
K
Kate • family_with_children • gb
10
Pros:

Central hotel. High quality interior. Staff were very friendly and helpful.

2026-08-28 • via Nuitee
C
Carla • solo_traveller • nl
3
2026-08-28 • via Nuitee
J
Jennifer • family_with_children • ca
6
2026-08-27 • via Nuitee
L
Laetitia • solo_traveller • fr
10
Sejour en famille
Pros:

Superbe hotel.
Emplacement idéal. Nous avons tout fait à pieds.
Belle piscine.
Service très gentil.

2026-08-26 • via Nuitee
F
Fabrice • family_with_children • fr
8
Séjour agréable, situation géographique au top!
Pros:

La situation géographique de l'hôtel est parfaite c'es d'ailleurs pour cela que nous y sommes retourné.
La chambre est bien et le personnel très agréable.
La piscine et le jacuzzi (avec un bémol pour le bruit).

Cons:

Les oreillers trop gros par rapport à la literie qui est molle.
La salle de bain trop petite pour une famille de 4 en comparaison des autres hôtels fait.
Le coté un peu "vieux" de l'établissement.
Le coin piscine et jacuzzi Trop bruyant sans contrôle.

2026-08-26 • via Nuitee
K
Kerstin • family_with_children • de
9
Alles in allem absolut zu empfehlen, um Ottawa zu erkunden und einen bequemen Aufenthalt zu haben.
Pros:

Das Zimmer war toll, gute Größe, bequeme Betten. Sehr freundliches Personal. Die Lage ist perfekt, man ist zu Fuß in 5 min am Parliament Hill. Der Parkservice hat perfekt geklappt.

Cons:

Der Pool und Whirlpool erfüllt seinen Zwecks, jedoch alles ein wenig lieblos, nur Stühle, keine Liegestühle, kein Personal dort.

2026-08-25 • via Nuitee
P
Pierre • extended_group • ca
7
Moyen je n’y retournerai pas
Pros:

Le personnel
L’effort de parler français

Cons:

La piscine malpropres presque spa très sale et mal filtré
Le rampes d’escalier aux milliers d’empreintes

2026-08-24 • via Nuitee
B
Bolivar Dagoberto • extended_group • do
9
2026-08-24 • via Nuitee
R
Rachel • family_with_children • ca
8
It is a great location if it’s your first time to Ottawa.
Pros:

I loved the location. It was walking distance to all the attractions

Cons:

The valet parking was a bit on the expensive side and the hotel had a small driveway which made unloading a little difficult.

2026-08-24 • via Nuitee
L
Latifa • family_with_children • ca
7
2026-08-24 • via Nuitee
Y
Yan • family_with_children • ca
9
Good hotel with perfect location, big room and good facilities, though it is a bit pricy,
Pros:

Very big room. Perfect location for visit to parliament of Ottawa. Easy access to elevators. The facilities are above the average. It is comfortable and relaxing to stay in this hotel.

Cons:

It is sometimes noisy for the room facing the streets. Generally the building is with some age, though it is well maintained and operated. The breakfast is somehow pricy, but only at average level, not amazing.

2026-08-23 • via Nuitee
G
guirao • solo_traveller • es
9
2026-08-23 • via Nuitee
N
Nicolas • couple • fr
10
2026-08-22 • via Nuitee
I
Iler • solo_traveller • ca
9
2026-08-22 • via Nuitee
V
Vito • extended_group • it
10
Una città che sorprende, come il Lord Elgin
Pros:

Posizione, estetica, pulizia, tutto ai massimi livelli

2026-08-22 • via Nuitee
A
Angelika • family_with_children • ch
8
friendly experience and great service so will come back
Pros:

the staff were amazing and friendly and helpful

Cons:

the pool area was a bit dirty and the hotel is a bit run down

2026-08-20 • via Nuitee
S
Shaghayegh • couple • ca
10
2026-08-19 • via Nuitee