Lord Elgin Hotel

Hotels
8.6 (2751 reviews)
100 Elgin Street , Ottawa , CA
+1 613-235-3333

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable accommodations
Cons:
High parking fees
No breakfast included
Issues with room service

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, while issues noted with room service and skipped cleaning.
Service
8.91
Generally positive feedback regarding the friendly and helpful staff.
Location
9.15
Consistently praised for its central location near major attractions.
Room Quality
8.6
Rooms were described as spacious and comfortable, despite some view complaints.
Amenities
8.32
Good amenities reported, but some guests noted the lack of breakfast options.
Value for Money
8.39
Perceived value affected by high parking fees and lack of included breakfast.
Food and Beverage
8.54
Restaurant food was rated well, although considered expensive.
Overall Experience
8.71
Overall a pleasant experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:30

Property Description

Prime Location
Located directly across from the National Arts Centre and in the heart of Canada's capital, the Lord Elgin Hotel offers easy access to major attractions and cultural landmarks.

Luxurious Accommodations
Experience spacious rooms with modern amenities including 49-inch TVs, ensuring a comfortable and relaxing stay during your visit to Ottawa.

Top-Notch Facilities
Indulge in the hotel's state-of-the-art 24-hour fitness centre with a lap pool, perfect for unwinding after a day of sightseeing. Don't forget to explore the on-site gift shop and take advantage of free local calls during your stay.

Ready to experience the best of Ottawa? Book your stay at the Lord Elgin Hotel today!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note, not all guest rooms contain a bathtub. Rooms with a bathtub are available upon request and subject to availability.

Please note that the property will pre-authorize the guest's credit card on the day of booking for an amount equal to the first night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Guest Reviews

8.6
Based on 2751 reviews
Cleanliness: 8.15
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.32
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.71
D
Daniela • family_with_children • br
9
Pros:

Good location and room was spacious for a family of 4

Cons:

Renovations were underway that made access more difficult

2026-10-23 • via Nuitee
O
Owen • couple • ca
10
2026-10-22 • via Nuitee
J
Jutta • couple • de
9
Toller Aufenthalt
Pros:

Top Lage
Sehr freundliches Personal und luxuriöses Ambiente.
Auch wenn das Frühstück nicht inbegriffen war, gab es reichlich Auswahl, wenn man dann frühstücken wollte.
Auch das Restaurant hat sich gelohnt!!!
Parken mit Service!!!!

Cons:

Es gab nichts zu beanstanden!!!

2026-10-21 • via Nuitee
J
Joris • extended_group • nl
8
2026-10-20 • via Nuitee
M
Matt • couple • ca
9
2026-10-20 • via Nuitee
R
Richard • solo_traveller • ca
10
From check in to room with 2 views..friendly staff..Perfect!
Pros:

Eggs Benedict was amazing...thanks to Carlos

Cons:

Everything was Perfect
Will re-book #322 in the future From

2026-10-19 • via Nuitee
D
Dave & Gina • couple • ca
8
Pros:

Location for being without a car and seeing sights is extremely good. Had an issue with our coffee maker and it was replaced quickly and efficiently

2026-10-17 • via Nuitee
O
Oblasov • family_with_children • ca
9
2026-10-17 • via Nuitee
L
Lynn • couple • ca
9
Great Stay in Fabulous Location
Pros:

Great location and very clean room. The bathroom was large with a walk-in shower that was great. Overall we were pleased with the accommodations.

Cons:

Construction work being completed to the outside of the hotel could be noisy in the mornings and the overall costs to stay as the room we had was a basic hotel room with two queen beds…nothing about the room would indicate we were in an historical building. Also, no hand shower in the bathroom - just a rain shower head.

2026-10-17 • via Nuitee
M
Marco • extended_group • es
9
2026-10-16 • via Nuitee
R
Robert • couple • ca
10
Superb, surpassing all expectations.
Pros:

We were stranded in Ottawa while my husband was in hospital. The staff at Lord Elgin helped in every way imaginable.

2026-10-15 • via Nuitee
L
Lora Lee • solo_traveller • ca
9
The room service was top notch and staff went out of their way to make sure that everything was done right! Thank you fo
Pros:

Historic charm

Cons:

Street noise

2026-10-15 • via Nuitee
C
Christiane • solo_traveller • de
7
2026-10-14 • via Nuitee
D
David • couple • gb
8
Nice and clean and pleasant stay.
Pros:

Very clean, good room

Cons:

Slightly on the costly side

2026-10-14 • via Nuitee
A
Alison • solo_traveller • gb
9
Pros:

Very friendly staff. Great location. Lovely rooms.

Cons:

Screaming young child in next door room.

2026-10-13 • via Nuitee
I
IRENE • couple • ca
9
2026-10-13 • via Nuitee
L
Laurent • couple • fr
7
Bon emplacement bonne chambre, c’est tout
Pros:

Chambre calme bonne literie

Cons:

Douche sans flexible,
Personnel de réception peu accueillant
Personnel de petit déjeuner très désagréable

2026-10-13 • via Nuitee
S
sanja • family_with_children • ca
10
2026-10-13 • via Nuitee
J
Jessica • solo_traveller • ca
10
2026-10-12 • via Nuitee
C
Celina • couple • de
8
2026-10-09 • via Nuitee