Hotel National Bern

Hotels
8 (3639 reviews)
Hirschengraben 24 , Bern , ch
+41 31 552 15 15

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3639 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
A
Alyah Jasmine • solo_traveller • ch
8
2026-07-25 • via Nuitee
E
Elise • family_with_children • ch
8
Goede prijskwaliteit verhouding
Pros:

Locatie, schone kamers, vriendelijk personeel

Cons:

Badkamer niet in eigen kamer

2026-07-25 • via Nuitee
M
Margarita • couple • es
9
Se podría mejorar la estancia
Pros:

Buena ubicación cerca de la estación del tren que era lo que yo buscaba para movernos a diferentes ciudades cercanas. En ir a la zona mas turística tampoco está lejos. Es un sitio tranquilo para el descanso , el desayuno es demasiado básico, nunca estuve en un hotel con desayuno que fuera tan escaso como aquí.

Cons:

Por supuesto que no me gustó nada ha sido el tema del aire acondicionado que NO existe. Solamente un ventilador pequeño que aunque estaba funcionando todo el día no solucionaba en absoluto el calor en la habitación. Ni abriendo la ventana por la noche se podía dormir.

2026-07-25 • via Nuitee
C
Claudia • solo_traveller • de
10
Empfehlenswertes Stadthotel !
Pros:

Schönes altes Gebäude ganz in der Nähe des Hauptbahnhofs , sehr freundlicher Empfang , wunderbarer alter Fahrstuhl , kleines EZ zum Innenhof , hell und ruhig , gutes Frühstück mit großer Auswahl , Nahverkehr kostenlos , die Altstadt ist zu Fuß gut zu erreichen ! Für mich alles Bestens !

Cons:

-

2026-07-24 • via Nuitee
S
Susanne • solo_traveller • ch
7
2026-07-24 • via Nuitee
P
Petra • couple • cz
5
2026-07-24 • via Nuitee
H
Heinz • solo_traveller • ch
7
Super Lage mit zweckmässigem Zimmer für eine Übernachtung
Pros:

Sehr gute Lage, heimeliges Hotel mit Charme, kleines Zimmer, aber völlig ausreichend für eine Übernachtung. Alter Lift, wo man wissen muss, wie man ihn bedient. Gutes Restaurant im EG.

Cons:

Ich hatte Late-Check-out bestellt und bekam daher ein Zimmer zum Innenhof. Ich dachte: super, schön ruhig, so kann ich das Fenster offen lassen, denn es hat keine Klimaanlage, nur Ventilator, und es war abartig heiss (in diesem Juni 26). Doch am Morgen schalteten sie im Innenhof ein Gebläse ein, das einen riesen Lärm machte. Darum nur eine 7.

2026-07-23 • via Nuitee
N
Nicole • solo_traveller • de
4
Pros:

Nur die zentrale Lage

Cons:

Spartanisch nur das nötigste im Zimmer & Bad !
Frühstückspersonal überfordert!

2026-07-22 • via Nuitee
B
buisson • solo_traveller • fr
7
2026-07-21 • via Nuitee
D
Dmytro • couple • ua
8
Все було добре. Єдине що заважало, це шум транваю та ремонтні роботи в ночі.
2026-07-21 • via Nuitee
B
Bühlmann • solo_traveller • ch
10
Ein sehr schöner und gemütlicher Ort.
Pros:

Das Zimmer und der Aufzug haben mir sehr gut gefallen.

2026-07-20 • via Nuitee
W
Wonha • couple • fr
8
2026-07-20 • via Nuitee
I
Iris • family_with_children • de
8
Pros:

Ein stimmungsvolles und schön geführtes Traditionshotel mit sehr freundlichem Personal.

Cons:

Man könnte die Hellhörigkeit oder die Wärme im Zimmer beanstanden - beides ist aber auf die baulichen Gegebenheiten des letzten Jahrhunderts zurückzuführen - die genau den Charme des Hauses ausmachen!

2026-07-20 • via Nuitee
L
Lidia • solo_traveller • ch
1
2026-07-18 • via Nuitee
M
Md Mubassherul • solo_traveller • de
10
2026-07-18 • via Nuitee
R
Rosi • couple • ch
5
okey
Pros:

sehr zentral

Cons:

kein richtiges Fenster, um die Hitze aus dem Zimmer zu bekommen

2026-07-18 • via Nuitee
M
Manuel • extended_group • be
8
2026-07-18 • via Nuitee
J
Jean-Michel • solo_traveller • fr
6
Étonnamment déçu du standing de l’hôtel même si le séjour était plutôt agréable
Pros:

La proximité avec le centre ville, le charme authentique de l’hôtel

Cons:

Pas de parking, pas de climatiseur dans la chambre, petit déjeuner basique, l’ascenseur ne monte pas jusqu’au dernier étage

2026-07-18 • via Nuitee
C
Carlos María • couple • es
9
2026-07-17 • via Nuitee
M
MITSUE • couple • jp
6
トラムの無料のチケットを頂いたので助かりました。
Pros:

アクセスが良いです。
朝食が美味しい。パン美味しかった(^^)

Cons:

冷蔵庫が欲しかった

2026-07-17 • via Nuitee