Hotel National Bern

Hotels
8 (3607 reviews)
Hirschengraben 24 , Bern , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3607 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
K
Kerrie • couple • au
2
Not worth the savings. Got about three hours of sleep
Pros:

The location was good.

Cons:

We arrived late from a full day of travelling. Delayed trains. Did not realise our room was going to be extremely hot. The reception was finishing up for the night when we arrived. If I had known the room was going to be so hot I would have asked for portable air conditioner. Or a change of room. It was after check in that I finally got to read me email advising we could request portable air conditioner. Why wouldn’t they put them in the rooms anyway. It was not mentioned to me on check. Been travelling for 11 hours was extremely tired. Even with desk top fan and window wide open the small room did not cool down

2026-07-04 • via Nuitee
N
NATASHA • solo_traveller • pk
10
National Bern Hotel
Pros:

My wife and I found it exceptionally good. The front desk/staff was very cooperative. The room was clean and private bathroom/toilet. The breakfast was good. The location was ideal, it was just 5 min away from main train station. We look forward to stay again and highly recommend the hotel for new guests.

Cons:

We can't think.

2026-07-03 • via Nuitee
M
Medicus • couple • us
8
Comfortable and close to the old city
Pros:

I loved the breakfast but my husband was hoping for some beautiful cheeses to be available

Cons:

our room had little air circulation and we were there during a heat wave. Weather can’t be controlled, of course, and we were grateful for the small fan that was provided

2026-07-02 • via Nuitee
T
TAKUMI • couple • jp
10
2026-07-02 • via Nuitee
A
andrea • couple • ch
8
Pros:

L'arredamento ancora originale con un bellissimo ascensore e la buona colazione.
la posizione è ottima.

Cons:

il bagno esterno alla camera una piccola lacuna perché per andare nel bagno assegnato alla camera devi passare in corridoio.

2026-07-02 • via Nuitee
T
Tom • solo_traveller • us
3
Pros:

Not much

Cons:

No air conditioning in a heatwave! The rooms were melting hot. The rooms were also very basic. It is more like a hostel than a hotel.

2026-07-02 • via Nuitee
G
Griet • family_with_children • be
3
Mooi gelegen hotel maar niet te doen bij warm weer.
Pros:

Centraal gelegen hotel. Personeel zeer vriendelijk. Ontbijt was OK.

Cons:

De kamer is bij warm weer niet op een aanvaardbare temperatuur te krijgen. Er is enkel een kleine ventilator ter beschikking. Kamers zijn zeer klein en basic ingericht.

2026-07-01 • via Nuitee
V
Vincent • extended_group • ch
8
Très bon emplacement et bon rapport qualité / prix.
Pros:

La situation géographique était top, à 5 minutes de la gare et avec des arrêts de tram juste devant.
Chambre petite mais confortable.
Il faisait très chaud mais il y avait un ventilateur.
Personnel à l'accueil très sympa et disponible.

2026-07-01 • via Nuitee
B
Bartosz • family_with_children • pl
3
Lokalizacja ok , personel miły , cena powyżej standardu, śniadanie podstawowe, nie ma wody w pokojach , nie ma klimatyza
Pros:

Lokalizacja

Cons:

Hotel bardzo stary , winda historyczna na dwie osoby może być atrakcja ale jak trzeba walizki targać na piętro to niedogodność , było bardzo gorąco i w pokoju na ostatnim piętrze bez klimatyzacji nie ma jak oddychać

2026-06-30 • via Nuitee
M
MASAKI • solo_traveller • jp
7
Pros:

ベルン駅からトラムなどでたったの1駅。歩いたほうが早いかも。旧市街へはホテル近くの停留所から3駅程度。ノスタルジックなエレベーター、二重のドア扉、窓の外のブラインド、窓からの街の眺めなど、歴史ある街に来たんだなぁと非日常を楽しめました。

Cons:

無し。

2026-06-30 • via Nuitee
R
RAMON • couple • es
8
Recomendable (pero comprobar funciona la llave de acceso para después de las 21:00).
Pros:

Ubicación perfecta, a 5 minutos de la estación de tren, y muy cerca de la ruta turística de la ciudad.

Cons:

A partir de las 21:00 desaparece el personal; te dan una tarjeta contactless para abrir la puerta del inmueble en caso de llegar más tarde. En nuestro caso no funcionaba, y por más que llamamos al timbre nadie acudió. Pudimos acceder (después de 20 minutos de espera) cuando llegó otra persona y nos abrió.

2026-06-29 • via Nuitee
M
Maia • solo_traveller • ch
9
Prrfekt für die eine Nacht.
Pros:

Ich habe die mobile Klimaanlage dazu gemietet und war unendlich froh darüber!
Das Zimmer war, wie beschrieben, wirklich klein und einfach eingerichtet. Es gab nur das Nötige, das war aber wie gesagt auch so beschrieben.
Es war alles sauber. Das Frühstück war einfach, aber es hatte, was man braucht.

Cons:

Schon recht hochpreisig. Aber von der Lage her super.

2026-06-29 • via Nuitee
J
Jimmy • solo_traveller • gb
8
2026-06-29 • via Nuitee
L
Lucía • extended_group • es
9
2026-06-29 • via Nuitee
C
Cornel • solo_traveller • de
8
2026-06-28 • via Nuitee
R
Rolf • solo_traveller • ch
9
2026-06-28 • via Nuitee
E
Erkan • solo_traveller • tr
6
İyi
Pros:

Odalarda klima olmaması ve havanın çok sıcak olması dolayısıyla iç bahçe mekanında koca bir vantilayör ile otelin serinletilmeye çalışılması hem gürültüye hem de iyi serinlememeye neden olmuştur. Ben erken rezerv ettiğim için ekstra bir ücret karşılığı mobil klimayı kullanmış olmama rağmen yeterli sayıda mobil klima bulunmaması ayrı bir dezavantaj oluşturmuştur.

Cons:

Klima yoktu

2026-06-28 • via Nuitee
I
Inga • couple • lv
7
Vieta izcila, bet bez kondicioniera un ledusskapja ļoti ne komfortabli
Pros:

Ļoti laba atrašanās vieta.

Cons:

Nebija ne ledusskapis, ne kondicionieris. Ļoti karsti un parastais ventilators tikai nedaudz palīdzēja. Lifts neuzved līdz 5.stāvam, bet tikai līdz 4. Istaba maza.

2026-06-27 • via Nuitee
J
Julie • couple • us
7
Pros:

Location

Cons:

Too loud with trams constantly running outside the hotel

2026-06-27 • via Nuitee
A
Alexander • solo_traveller • li
4
Sehr kleines Zimmer,
Pros:

Lage

Cons:

Zimmer und Frühstück

2026-06-27 • via Nuitee