Hotel National Bern

Hotels
8 (3524 reviews)
Hirschengraben 24 , Bern , ch

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3524 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
M
Marc • solo_traveller • ch
8
2026-05-23 • via Nuitee
C
Cesar • couple • co
3
Pésimo
Pros:

Nada

Cons:

Mal servicio
Desayuno pésimo
Después de 9 pm cierran todo y no hay recepción

2026-05-22 • via Nuitee
Z
Zied • couple • ch
5
2026-05-22 • via Nuitee
U
Urs • solo_traveller • ch
8
Pros:

Sehr freundliches hilfsbereiten Personal. Sehr gutes Essen.

Cons:

Lage. War sehr laut in der Nacht. Zimmer zur Stasse.

2026-05-22 • via Nuitee
J
Jan • solo_traveller • ch
8
2026-05-22 • via Nuitee
P
Pierre • solo_traveller • ch
9
2026-05-20 • via Nuitee
C
Celia • solo_traveller • ch
9
2026-05-20 • via Nuitee
J
JOELLE • solo_traveller • ch
6
L'hôtel est top - mais le tram à côté gâche tout
Pros:

Chambre propre et confortable , super petit déjeuner

Cons:

Le problème est la proximité immédiate des voies de tram !! Bruit et trépidations jusqu'à minuit et des 5:45 😰

2026-05-20 • via Nuitee
D
Diego Carmine • solo_traveller • ch
10
2026-05-20 • via Nuitee
E
EMILIA DB • solo_traveller • it
7
2026-05-20 • via Nuitee
T
Tetty • solo_traveller • my
9
2026-05-20 • via Nuitee
J
Johanna Rocio • couple • pe
10
Recomendable cien por ciento
Pros:

Ubicación y atención del personal

Cons:

Todo perfecto

2026-05-20 • via Nuitee
M
Myhaylo • couple • ua
5
Cons:

Завтраки никакие, номера с дватцатых годов цена не соответствует качеству, цены завышены минимум в два раза

2026-05-19 • via Nuitee
G
greg • extended_group • au
10
Great location great breakfast great staff comfortable rooms and great shower
Pros:

The staff are amazing so friendly and helpful. For us the breakfast was great

Cons:

Nothing totally happy

2026-05-19 • via Nuitee
R
Réka • solo_traveller • ch
7
Tiptop à refaire!
Pros:

Proximité de la gare et surclassement!!!

Cons:

Petit déjeuner un peu impersonnel

2026-05-19 • via Nuitee
Y
Yenko_SE • couple • se
8
Äldre renoverat hotell i bra läge, med viss charm
Pros:

Bra läge nära den gamla staden och precis vid hållplats för spårvagn och bussar

Cons:

Frukosten fylldes inte på när det tog slut. Det tog upp emot 30-40 min innan det som var slut fylldes på, och då var vi ändå på plats 2 timmar innan frukosten stängde.

2026-05-19 • via Nuitee
M
Munaf Al Kharsan • solo_traveller • ae
10
Pros:

The hotel is very comfortable and maintains its luxurious feel despite its age. The receptionist was extremely kind and courteous.

2026-05-18 • via Nuitee
N
Nuno Ricardo • solo_traveller • ch
8
2026-05-18 • via Nuitee
R
Richard • solo_traveller • us
10
2026-05-18 • via Nuitee
U
Uliana • solo_traveller • at
10
2026-05-17 • via Nuitee