Hotel National Bern

Hotels
8 (3722 reviews)
Hirschengraben 24 , Bern , ch
+41 31 552 15 15

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 3722 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
G
Giada Ghiretti • solo_traveller • it
8
Soggiorno a Berna
Pros:

Hotel in posizione centrale, a dieci minuti a piedi dal centro, camera spaziosa, personale cordiale e disponibile.
Buona colazione continentale.

2026-08-15 • via Nuitee
E
Elena • couple • es
7
2026-08-15 • via Nuitee
M
Marina • couple • ar
10
Pros:

Todo muy muy cómodo bien ubicado para recorrer Berna. Todo caminando

Cons:

Que no tienen un frigobar o algo para poder retirar agua fresca o hielo por la noche ya que no hay recepción a esa hora

2026-08-14 • via Nuitee
C
Cristina • couple • es
5
Muy mejorable
Pros:

Ubicación buena

Cons:

Viejo, incómodo, demasiado calor, sin ascensor hasta la planta 5

2026-08-13 • via Nuitee
K
Katharina • solo_traveller • ch
8
2026-08-13 • via Nuitee
L
Lisa • family_with_children • it
8
Pros:

Posizione

Cons:

Mancanza di aria condizionata

2026-08-13 • via Nuitee
L
Lidia • solo_traveller • nl
8
Pros:

De locatie is perfect.
Kamers zijn netjes.
Personeel vriendelijk.

2026-08-12 • via Nuitee
M
Masayuki • solo_traveller • de
9
2026-08-12 • via Nuitee
H
Hideki • solo_traveller • jp
8
2026-08-11 • via Nuitee
D
Davide • extended_group • it
6
Pros:

Camera molto bella, in legno.
Posizione centrale hotel

Cons:

Dall'annuncio avevamo capito che c'era il parcheggio incluso invece non era così, ma davano solo l'ingormazione che ce n'era uno vicino.

I condizionatori d'aria, che per me di regola ogni struttura alberghiera dovrebbe avere di default in ogni camera, erano finiti anche quelli a pagamento, e noi avevamo la camera all'ultimo piano, sottotetto. Camera molto carina ma appunto calda.

2026-08-11 • via Nuitee
R
RACHEL • family_with_children • br
10
2026-08-10 • via Nuitee
T
TOMOE • solo_traveller • jp
8
2026-08-10 • via Nuitee
T
Tsoumanis • solo_traveller • gr
8
Καλή σχέση ποιότητας/τιμής. Πλούσιο πρωϊνό
Pros:

Κοντά σε όλα τα μέσα μαζικής μεταφοράς.

Cons:

Το ότι δεν είχε ψυγείο και (δυστυχώς) για τη σημερινή κατάσταση της περιβαλλοντικής επιβάρυνσης, η έλλειψη air-condition

2026-08-10 • via Nuitee
Y
Yvan • solo_traveller • ch
7
2026-08-09 • via Nuitee
K
Kathleen • solo_traveller • us
10
Would recommend highly and stay there again!
Pros:

Location, staff, rooms, food were all great! Appreciate the free transit around town during our stay.

Cons:

The lack of air conditioning. They did have fans though, which was much appreciated!

2026-08-08 • via Nuitee
S
Shendkar • couple • in
5
2026-08-08 • via Nuitee
A
Alan W1l • solo_traveller • gb
8
Beautiful Bern Break
Pros:

Lovely hotel , friendly helpful staff ,
Great location & room is prefect & nice city view .
Would definitely stay again
Bern is beautiful

Cons:

Nothing to dislike

2026-08-08 • via Nuitee
S
Silvio • family_with_children • it
10
Favoloso
Pros:

Buona Posizione, ottima se si arriva a Berna con il treno. Camere belle, spaziose e pulite. Buona colazione per un italiano. :) Personale gentile, multilingue. Una menzione speciale alla signorina Emma.

2026-08-07 • via Nuitee
J
Janice • solo_traveller • au
10
2026-08-07 • via Nuitee
M
May-Len • extended_group • no
6
2026-08-06 • via Nuitee