Hotel National Bern

Hotels
8 (3762 reviews)
Hirschengraben 24 , Bern , CH
+41 31 552 15 15

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 3762 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
D
Dr. Daniela • couple • ch
10
Pros:

location and the old style

Cons:

No scrambled eggs for breakfast! :)

2026-10-17 • via Nuitee
F
François • solo_traveller • ch
4
Cons:

Les moustiques tigres. Le début bruyant du ménage avant 8h.

2026-10-16 • via Nuitee
S
Simone • solo_traveller • ch
6
2026-10-15 • via Nuitee
E
Evgeny • couple • de
10
2026-10-15 • via Nuitee
J
Joel • couple • ch
7
2026-10-15 • via Nuitee
J
Joseph • couple • ch
8
Pros:

Hôtel situé en centre-ville, idéal pour des visites à pieds ou en transport public. Transport public d'ailleurs offerts pour les deux jours. Très calme pour un centre-ville.

2026-10-15 • via Nuitee
O
Oliver • family_with_children • ch
8
2026-10-15 • via Nuitee
H
Haijiang • couple • us
7
2026-10-14 • via Nuitee
K
Konstantina • solo_traveller • ch
10
2026-10-13 • via Nuitee
I
Iana • solo_traveller • ch
7
Nice hotel but street too noisy for my taste
2026-10-13 • via Nuitee
N
Norie • solo_traveller • ch
8
Pros:

暑い日で冷房はありませんが窓を開けていてくれて風が入って気持ちよかった。ベッドの上に扇風機が付いているので暑い日でも冷房がなくても平気でした。

Cons:

良くないという訳ではないですが部屋があまり広くないですね。でもシンプルイズベストって感じですぐ慣れた。

2026-10-12 • via Nuitee
S
Simona • solo_traveller • it
9
2026-10-11 • via Nuitee
A
Anne • couple • ch
6
Für eine Nacht ok.
Pros:

Die Lage war gut, das Zimmer sauber. Den Balkon fand ich richtig gut.

Cons:

Der Lift war furchtbar. Mein Handtuch war wie aus Sandpapier. Das Frühstück war eine Enttäuschung.

2026-10-11 • via Nuitee
W
WEICHIH • couple • tw
10
離車站近，靠近賣場，地點位置不錯
Pros:

電梯超可愛

Cons:

早餐

2026-10-11 • via Nuitee
W
WEICHIH • couple • tw
10
2026-10-11 • via Nuitee
M
MARIYA • solo_traveller • jp
8
Pros:

駅から大きなスーツケースを2つ持っていましたが、徒歩4分程度でロケーションも分かりやすく良かった。受け付けスタッフが親切でとても感じ良かった。朝食込みでしたが、パンも美味しく、フルーツ、ヨーグルト、コーヒーなどどれもとても美味しかったです。エレベーターが街でも有名なアンティークな物で、なかなか面白かったです。お部屋はシンプルでしたが、コーヒーポットや紅茶も備えてあり、到着後にホット一息ティータイムを楽しみました。

Cons:

たまたまだと思いますが、お部屋とバスルーム&トイレが、廊下を挟んで向かいの場所だったため、行き来が大変でした。

2026-10-10 • via Nuitee
M
Magda • solo_traveller • cr
10
Pros:

Excelente atención en recepción y el desayuno muy bueno, delicioso el café ☕️

2026-10-10 • via Nuitee
M
Maryse • family_with_children • ch
9
Pros:

Emplacement idéal. Proche du centre ville.
Seul bémol il n’y a pas de parking et le plus proche revient à 35 CHF par jour

2026-10-10 • via Nuitee
L
Leonie • couple • au
7
A quirky hotel offering basic comfort close to the old city an transport hubs.
Pros:

The Hotel National is a quirky place. Close to the main rail station, near supermarkets, key transport like teams are right outside the door. A short walk to parks, parliament buildings and the unique covered shopping arcades of Bern.

Our room was very basic, but clean and functional. We also had a balcony, which got excellent sun, and doubled as a great place to dry handwashing.

Breakfast was included.

Cons:

Luckily the trams stopped operating around 10pm.

The gluten free bread at breakfast appeared home made, which was a nice touch, but it was very small and crumbly.

2026-10-10 • via Nuitee
H
Haller • extended_group • ch
5
Cons:

Im Zimmer begann es in der Nacht nach Fäkalien zu riechen

2026-10-10 • via Nuitee