Hotel National Bern

Hotels
8 (3566 reviews)
Hirschengraben 24 , Bern , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3566 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
R
Raul • solo_traveller • de
8
2026-06-13 • via Nuitee
B
Bella • solo_traveller • pa
8
Pros:

Está en centro

Cons:

La cama es súper pequeña, no ponen café en las habitaciones y el desayuno es bastante básico.

2026-06-12 • via Nuitee
Y
Yumiko • couple • jp
5
2026-06-11 • via Nuitee
K
Karla Nieto • solo_traveller • mx
10
Hotel muy recomendable
Pros:

Nos gustó la habitación que nos tocó, estaba amplia con una cama Queen y dos camas individuales en una área un poco a parte , el baño amplio y la ubicación nos gustó mucho, cerca de la estación de trenes y llegas caminando a todo.

Cons:

El desayuno es muy básico, consta de cafés, jugo, leche, jamones, quesos , huevos duros, yogurt , granola , algunas frutas , pan artesanal y mermelada
Considero que deberían agregar algún platillo caliente y mas verduras.

2026-06-10 • via Nuitee
F
Francesco • couple • it
8
Buon Hotel, prezzi nella norma, eccezionale la sua posizione a pochi metri dal centro
Pros:

Posto centrale, Wi-Fi eccellente, camere comode

Cons:

Colazione non eccezionale, ascensore obsoleto

2026-06-10 • via Nuitee
M
Mariya • solo_traveller • ua
9
Pros:

Чудове місце, і центрі. Дуже хороший ресторан. Ну і старовинний ліфт заслуговує на окрему похвалу

Cons:

Нема жодної вішалки, незручно вішати одяг.

2026-06-09 • via Nuitee
A
Ansgar • solo_traveller • ch
5
Preis-/Leistungsverhältnis passt nicht.
Pros:

Sehr gutes Frühstück

Cons:

Das Zimmer erinnert mehr an eine Gefängniszelle, sehr spartanisch…

2026-06-09 • via Nuitee
C
Costas • solo_traveller • ar
10
2026-06-09 • via Nuitee
S
Stanislav • couple • sk
8
2026-06-08 • via Nuitee
S
Stanislav • couple • sk
9
2026-06-08 • via Nuitee
I
Ihor • solo_traveller • fr
10
2026-06-07 • via Nuitee
M
Matthias • couple • ch
7
2026-06-07 • via Nuitee
E
Eliane • solo_traveller • ch
8
Pros:

Sehr feines Frühstück

2026-06-07 • via Nuitee
D
Denise • solo_traveller • ch
9
Gerne wieder
Pros:

Das Personal war top, super freundlich, herzlich und hilfsbereit, sowohl an der Reception wie auch im Restaurant. Das Flair ebenso, die Lage genial. Das Abendessen im Restaurant exzellent.

Cons:

Es ist sehr ringhörig. Man hört jedes noch so kleine Geräusch aus dem Nachbarzimmer. Das Frühstücksbuffet ist sehr lahm und unspektakulär, qualitativ eher so 2 Sterne.

2026-06-07 • via Nuitee
I
Irwin • couple • ch
10
Excellent hotel, friendly staff.
Pros:

Friendly staff, comfy beds, clean rooms. We’ll be back.

Cons:

Nothing

2026-06-07 • via Nuitee
P
Peter • solo_traveller • de
8
2026-06-06 • via Nuitee
K
Krook • solo_traveller • se
8
2026-06-06 • via Nuitee
S
Steve • couple • us
9
Great hotel right in the middle of old city
Pros:

Very quaint. Clean. Staff great.

Cons:

Rooms were small but it’s Europe. Bed wasn’t as nice as others.

2026-06-06 • via Nuitee
M
MONICA • couple • it
8
Ottimo rapporto qualità prezzo
Pros:

La vicinanza al centro città , la camera e la colazione non esagerata nella scelta ma con tutte le opzioni dal salato al dolce

Cons:

Unica pecca la mancanza dell aria condizionata in camera

2026-06-05 • via Nuitee
M
Marina • couple • us
8
2026-06-04 • via Nuitee