Hotel Palmeras Chula Vista

Hotels
7 (1264 reviews)
230 Broadway , Chula Vista , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location is convenient
Good value for money
Cons:
Cleanliness issues
Inadequate room quality

Categories

Cleanliness
5.75
Multiple reviews mention dirty conditions and issues such as hair in the tub, indicating a poor state of cleanliness.
Service
7.75
Most reviews reflect positively on staff interactions, although there were some negative remarks regarding service.
Location
7.75
Several reviews praised the convenience of the location, making it a strong point for the hotel.
Room Quality
6.25
Various comments highlight issues with wear and tear along with some rooms being described positively.
Amenities
6.75
Some amenities received positive feedback, but there were also mentions of broken devices.
Value for Money
8.25
Many guests felt they received acceptable value for the price.
Food and Beverage
6.75
No specific comments on food, assigned average score for this category.
Overall Experience
6.75
Overall satisfaction was mixed but many guests felt it was okay for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:13

Property Description

Convenient Location and Multilingual Staff
Located just off the I-5, Hotel Palmeras Chula Vista boasts a prime location with easy access. The multilingual staff ensures a warm welcome for guests from around the world.

Comfortable Rooms and Amenities
Guests can enjoy free WiFi, cable satellite TV, a microwave, and a refrigerator in each room. The hotel also features a seasonal outdoor pool and hot tub for relaxation.

Nearby Attractions and Shopping
With the International Border just 25 minutes away, guests can easily explore Mexico. Plus, Chula Vista Mall and Wildlife Preserve are within a short distance, offering entertainment and outdoor activities.

Book your stay at Hotel Palmeras Chula Vista for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 1264 reviews
Cleanliness: 5.75
Service: 7.75
Location: 7.75
Room Quality: 6.25
Amenities: 6.75
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 6.75
M
Manuel • solo_traveller • us
6
2026-05-22 • via Nuitee
K
Karissa • solo_traveller • us
8
Pros:

Close to everything, pool & spa were awesome

Cons:

Room wasn’t really cooling and serval parties were going on late at night

2026-05-21 • via Nuitee
G
Gonzalo • solo_traveller • us
10
Pros:

Nice hotel

2026-05-19 • via Nuitee
S
Stephan • family_with_children • mx
7
Gut für einen kurzen Trip
Pros:

wir waren nur sehr kurz im Hotel. Es ist sehr nah bei einigen Schnellrestaurants. Check-in und out waren einfach und schnell.

Cons:

Im Zimmer roch es nach Tabak. Auf dem Gelände roch es nach Cannabis. Es wird eine Kaution von 100 USD für die Zimmer genommen.

2026-05-19 • via Nuitee
J
Johan • extended_group • se
6
2026-05-17 • via Nuitee
E
Eva • couple • us
10
2026-05-15 • via Nuitee
S
Skyler • solo_traveller • us
5
Pros:

Being indoors

Cons:

Mold

2026-05-14 • via Nuitee
B
Benavidez • couple • us
2
2026-05-14 • via Nuitee
J
Jose • solo_traveller • mx
7
Pros:

Ubicación

Cons:

Le falta mantenimiento.

2026-05-11 • via Nuitee
M
moises • solo_traveller • us
1
Pros:

El lugar es bueno hay tiendas alrededor muy accesible

Cons:

La sábanas blanca estaba manchada de amarillo creo que no la cambio el housekeeping ne di cuenta hoy antes de hacer el check out

2026-05-11 • via Nuitee
I
Isabel • couple • us
7
2026-05-05 • via Nuitee
G
Gonzalo • solo_traveller • us
10
Pros:

Nice place but price little high

2026-05-04 • via Nuitee
E
Ebony • solo_traveller • us
3
Not good. It needs to be renovated ASAP!
Pros:

The location was great for the event we were attending. The parking was nice.

Cons:

The entire place needs a renovation. The locks are loose on the doors. Paint is chipping off the doors on the outside. Our room had shoe prints on the ceiling. It was mold on the window curtains. Also, it was mold on the restroom window seal. The window didn't have a screen in the restroom, and it opened pretty wide. It did have a lock for the window though. The restroom door did not close. The beds were squeaky.

2026-05-04 • via Nuitee
V
Víctor • solo_traveller • us
7
2026-05-03 • via Nuitee
S
Santiago • solo_traveller • us
10
2026-04-27 • via Nuitee
B
Bill • solo_traveller • us
8
No surprises, would come again.
Pros:

Parking good, clean, fridge, microwave, great shower with hot water, good maid service, office takes delivery from Amazon, etc, good tv, interior lights good, quick response from maintenance, good phone reception in the room.

Cons:

Could use a functional wifi, sink drain stopper needs adjustment, fridge rocks a bit when using door. Wifi would be the biggest issue.

2026-04-25 • via Nuitee
D
Daniel • family_with_children • us
8
2026-04-24 • via Nuitee
A
Adrian • couple • mx
7
Pros:

Location

Cons:

There were bugs on our bed

2026-04-20 • via Nuitee
L
Latosha • solo_traveller • us
4
Pros:

I liked the location.

Cons:

I didn't like the fact everytime I walked out my room it smelled like dog poop. The room are very out dated. The AC unit was so high on the wall I couldn't reach it. The sheets was dirty and had to be replaced. Ppl are allowed to have dogs just walk around without picking up after them. It looks like families are living there.

2026-04-20 • via Nuitee
R
R8193 • solo_traveller • us
4
Will not recomended
Pros:

Location

Cons:

Couldn't get a shower, was not working and the key to the room got me locked out every time we got out of the room and got back key will not open , had to go to reception to get the key fixed every time , plus , a lot of noise from the other rooms people fighting and yelling, smoking weed NOT GOOD FOR FAMILIES

2026-04-16 • via Nuitee