Hilton Garden Inn Denver Union Station

Hotels
•
Hilton Garden Inn
8.6 (985 reviews)
1999 Chestnut Place , Denver , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Expensive parking
Inconsistent room assignments
Noise from traffic

Categories

Cleanliness
8.63
The room is described as spacious and clean, reflecting good cleanliness standards.
Service
8.6
Staff were frequently mentioned as friendly and accommodating, indicating good service.
Location
9.14
Great locations noted, especially close proximity to Union Station and other amenities.
Room Quality
8.09
Rooms were generally modern and comfortable, but there were complaints regarding room assignments.
Amenities
8.42
The hotel provided good amenities, but some reviews noted they were lacking in toiletries.
Value for Money
8.58
Although parking is mentioned as expensive, the overall value tends to reflect positively based on experiences.
Food and Beverage
8.83
Restaurant and services got positive mentions, enhancing the food and beverage rating.
Overall Experience
8.5
Overall experience was positive, with many repeat visitors expressing their intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:36

Property Description

Modern Comforts and Convenient Location

Luxurious Amenities
The Hilton Garden Inn Denver Union Station, Co offers air-conditioned rooms with a fitness center, free WiFi, and a shared lounge. Each room is equipped with a desk, flat-screen TV, and a private bathroom. Guests can relax in the indoor pool or enjoy city views from selected rooms.

Exceptional Services
Guests can dine on American dishes at the restaurant, grab a cocktail at the snack bar, or utilize the business center for printing and fax services. The multilingual staff provides around-the-clock guidance at the reception, ensuring a seamless stay.

Explore Denver with Ease
Conveniently located near popular attractions like Union Station and Pepsi Center, this hotel is the perfect choice for travelers seeking comfort and convenience in Denver. Book your stay at Hilton Garden Inn Denver Union Station, Co for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 6.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Property Accessibility

Total Disability Score: 72
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 985 reviews
Cleanliness: 8.63
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 8.42
Value for Money: 8.58
Food and Beverage: 8.83
Overall Experience: 8.5
A
Andrea • couple • gb
8
Convenient
Pros:

Location

Cons:

Price

2026-05-23 • via Nuitee
A
Alec • couple • us
10
2026-05-22 • via Nuitee
S
sabelg • solo_traveller • us
10
2026-05-16 • via Nuitee
C
Cheril • couple • us
10
2026-05-16 • via Nuitee
L
Lissa • couple • gb
10
Great hotel, close to all amenities
Pros:

Great hotel, great location and lovely helpful staff, close to all amenities and attractions

Cons:

NA

2026-05-11 • via Nuitee
P
Pentcho • solo_traveller • us
4
Average with problems
Pros:

Decent hotel overall

Cons:

Staff tried to charge me higher price than what booking told me. Then they blamed on booking sending through the wrong rate and the systems not talking to each other.

2026-05-11 • via Nuitee
P
Peggy • family_with_children • us
6
Pros:

The stuff was very nice

Cons:

For the valley parking and how it was for a night

2026-05-10 • via Nuitee
N
Natalija • couple • gb
10
2026-05-10 • via Nuitee
J
Jose Carlos Lago Castro • solo_traveller • es
1
Pros:

Una estafa, no fuí yo

Cons:

Nada

2026-05-07 • via Nuitee
R
Robin • extended_group • us
8
2026-04-30 • via Nuitee
E
Elizabeth • solo_traveller • us
6
2026-04-29 • via Nuitee
E
Eileen • extended_group • us
5
After 30 years of staying at Hiltons around the world, I have visited my last one. Never again.
Pros:

The breakfast and location were fine. Check-in was a drag. Although I prepaid, I had to come in person. Waste of time.

Cons:

Staff

2026-04-27 • via Nuitee
C
Curiosity26755281012 • Business
2
Stay somewhere else if possible
Pros:

After twenty years as a loyal Hilton guest, I find myself writing my first negative review of the brand — and, I expect, my last review of any Hilton property.

Check-in took several hours. I will not speculate as to the cause, as none was offered. The staff were not discourteous; they were simply indifferent, which in some respects is worse. There was no apology, no acknowledgment of the delay, and no apparent awareness that a guest's time has value.

I had a comparable experience at a Hilton property in London last year and attributed it to an isolated incident. I no longer hold that view.

For guests to whom efficient operations and basic attentiveness matter, I would suggest exploring alternatives. There are many well-run hotels at lower price points that appear to take hospitality seriously. There is little justification for paying a premium for the Hilton name if the experience delivered is indistinguishable from a budget property, or, on a bad day, somewhat worse.

I do not write this in anger. I write it as a straightforward account of what occurred, in the hope that it is useful to prospective guests.

2026-04-24 • via Tripadvisor
D
Dennis • solo_traveller • us
8
Walkable and decent value.
Pros:

The main reason for selecting this hotel was the proximity to the Train Station.

Cons:

I could not cancel my second night (my day tour was cancelled) because I booked through a third party.

2026-04-22 • via Nuitee
S
Steven • solo_traveller • us
10
2026-04-22 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-04-10 • via Nuitee
S
Sandra • solo_traveller • us
10
2026-04-10 • via Nuitee
• couple • us
8
2026-04-09 • via Nuitee
S
Sanzpas • couple • es
9
2026-04-08 • via Nuitee
E
Eric • family_with_children • us
6
Over priced stay but near downtown areas.
Pros:

I liked the location to attend the Colorado Rockies baseball game. It was a short walk and plenty of lighting when it was dark. Not stricken with homelessness like other areas are.

Cons:

The way I was treated at check in was awful. I will not ever stay there again. The high-priced valet parking was ridiculous, especially when I took my dog for a walk and witnessed the valet drivers moving the cars so fast you could hear the tires screech. The area is also near construction was also not very good.

2026-04-07 • via Nuitee