Avatar Hotel Santa Clara, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.2 (327 reviews)
4200 Great America Parkway , Santa Clara , US
+1 408-235-8900

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Clean facilities
Cons:
Parking fees
Issues with room condition
Staff communication problems

Categories

Cleanliness
8.05
Most reviews mention cleanliness positively, but there were some concerns about water issues indicating room quality might not always meet expectations.
Service
8.55
Service was noted as friendly in several reviews, though there were issues with communication regarding room changes.
Location
8.55
Great location close to Levi Stadium, which many guests appreciated.
Room Quality
8.05
Rooms were generally comfortable, though some mentioned smaller size and issues like noise or smell.
Amenities
8.55
Amenities like the pool and on-site restaurant have received positive feedback.
Value for Money
7.55
There were mixed feelings about the value, especially concerning parking fees and room pricing.
Food and Beverage
8.05
Breakfast and coffee were positively mentioned, contributing to a good experience.
Overall Experience
8.25
Guests enjoyed their stays, despite some issues, leading to a generally favorable view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:55

Property Description

Convenient Location and Amenities
Located near Mission College and just a short distance from the airport, Avatar Hotel Santa Clara offers a convenient stay. The outdoor pool and complimentary wine receptions provide a relaxing atmosphere for guests to unwind.

Modern and Well-Equipped Rooms
The rooms at Avatar Hotel Santa Clara are not only bright and stylish but also come with essential amenities such as a flat-screen TV, refrigerator, and Keurig coffee maker. The inclusion of a hair dryer and iron with ironing board ensures a comfortable stay for all guests.

Fitness and Business Facilities
Guests can stay active at the on-site gym or catch up on work at the 24-hour business center. Additionally, the availability of laundry facilities and free newspapers adds to the convenience of the stay.

Experience comfort and convenience at Avatar Hotel Santa Clara, Tapestry Collection by Hilton. Book your stay now for a memorable experience.

Important information:

Please note:

- When booking more than 5 rooms, different policies and supplements may apply.

- Additional parking fees may apply on NFL game days. Please contact hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Location

Guest Reviews

8.2
Based on 327 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.25
E
Elena • solo_traveller • us
9
Excellent stay, very nice employees, nice room and good location.
Pros:

It is clean and very picturesque with beautiful plants.

Cons:

The windows are facing the corridor so as soon as you are in the room you must put the blinds down otherwise there is no privacy. This is especially true on the first floor.

2026-09-18 • via Nuitee
H
h Alex • solo_traveller • us
10
This hotel had a classic feel and great view of the pool!
Pros:

The staff is extremely helpful and friendly. They took care of my needs and even saved my things when there was a miscommunication when I rebooked. The lobby is very welcoming too.

2026-09-17 • via Nuitee
B
Bernhard • solo_traveller • de
9
2026-09-16 • via Nuitee
S
Steven • solo_traveller • us
10
2026-09-15 • via Nuitee
M
Mark • solo_traveller • us
8
Deceptively nice inside. Don;t judge the hotel by it's outer cover.
Pros:

The gym was amazing

Cons:

The outside of the hotel looked like it was from the 70s. And I didn't like the motel room set up.

2026-09-15 • via Nuitee
A
Aurélien • solo_traveller • fr
9
Pros:

Le confort des chambres et de la salle de bains
La proximité de California’s great adventure

2026-09-15 • via Nuitee
K
kaoru • solo_traveller • jp
8
2026-09-12 • via Nuitee
A
Amelia • couple • us
1
My son and I were treated poorly throughout our stay, our personal belongings were removed from our room, and manager Ch
Pros:

Honestly, there was nothing I liked about my experience at this property. I was physically pushed by Starbucks staff while I was with my son, and I was pregnant at the time. I also had a concerning experience with a waiter at Goldie involving my coffee. While I was away from my room, staff entered and removed my personal belongings, including my son’s diaper wipes and toys. After these incidents, management ultimately kicked me out rather than addressing the way my family and I were treated. Overall, I felt unsafe, disrespected, and extremely uncomfortable during my stay.

Cons:

I did not like how my family and I were treated during our stay. Starbucks staff physically pushed me and my son while I was pregnant. I also had a concerning experience at Goldie involving my coffee. Staff entered my room while I was away and removed my personal belongings, including my son’s diaper wipes and toys. Management then kicked me out instead of addressing these concerns. I felt disrespected, unsafe, and extremely disappointed with the way the property handled the situation.

2026-09-10 • via Nuitee
J
Jiunn-Ren • couple • tw
7
2026-09-09 • via Nuitee
V
Veronica • family_with_children • us
10
Relaxing and Clean. Family friendly, convenient and friendly staff!
Pros:

It was clean and updated. The gym was clean. The lobby was beautiful. The pool had perfect lighting all throughout the day. Love this hotel so much!

2026-09-08 • via Nuitee
J
Jenate • solo_traveller • us
10
Good choice
Pros:

I like how it was very close to the stadium and staff was very friendly. The shower water got really hot too .

2026-09-07 • via Nuitee
R
Rachelle • extended_group • us
10
2026-09-06 • via Nuitee
A
Antje • family_with_children • de
10
2026-09-06 • via Nuitee
K
Kassy • couple • us
8
2026-09-06 • via Nuitee
M
Martin • family_with_children • us
10
2026-09-05 • via Nuitee
B
Brad • solo_traveller • us
10
Excellent hotel for a reasonable price considering the area
Pros:

I accidentally left an item in my room and hotel staff went out of their way to return it to me. Thank you!

2026-09-05 • via Nuitee
A
Ana • solo_traveller • us
10
Pros:

Very nice hotel

2026-09-03 • via Nuitee
B
Brandi • couple • us
10
Cons:

No microwave in room

2026-09-03 • via Nuitee
J
JADE • couple • us
10
2026-09-02 • via Nuitee
N
Natalia • extended_group • co
10
ESTADIA PERFECTA PARA CONCIERTO EN LEVIS STADIUM
Pros:

Las areas de gym, piscina, super cheveres..... cuenta con zona de parking, la habitación comoda... el baño lindo... todo muy lindo... cerca del levis stadium.

awww me pareció linda la decoración....!!!

Cons:

podria haber dos opciones de almohada... pq era muy alta para mi gusto...

2026-08-31 • via Nuitee