Casual de las Olas San Sebastián by Casual Hoteles

Hotels
•
Casual Hoteles
8.7 (7414 reviews)
Pio XII.aren Plaza 3 , San Sebastián , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Noise issues
Breakfast variety

Categories

Cleanliness
8.63
Overall cleanliness was praised, but some mentioned minor issues like smells.
Service
9.1
Staff described as friendly and helpful across many reviews.
Location
9.14
Multiple reviews highlighted the excellent location, very convenient.
Room Quality
8.59
Rooms were described as spacious and comfortable, with a few mentions of noise.
Amenities
8.62
Amenities considered adequate, though breakfast variety was noted as lacking.
Value for Money
8.78
Good value for the quality received per various comments.
Food and Beverage
8.13
Breakfast was seen as decent but not exceptional with some criticism.
Overall Experience
8.6
General satisfaction reported with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:49

Property Description

Prime Location in San Sebastián
Situated in the vibrant Amara district, Casual de las Olas San Sebastián offers proximity to popular beaches like Zurriola, Ondarreta, and La Concha, as well as key attractions such as Victoria Eugenia Theatre.

Comfortable and Well-Equipped Rooms
The hotel features air-conditioned rooms with free WiFi, private bathrooms, desks, and flat-screen TVs. Enjoy a cozy stay with provided bed linen and towels for your convenience.

Multilingual Staff and 24/7 Reception
With a multilingual team fluent in English, Spanish, French, and Portuguese, expect exceptional service and assistance round the clock during your stay at Casual de las Olas San Sebastián.

Ready to experience the best of San Sebastián? Book your stay at Casual de las Olas for a memorable and convenient visit.

Important information:

When traveling with pets, please note that an extra charge of 10€ per pet / per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.7
Based on 7414 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.13
Overall Experience: 8.6
HONGYAN ZHANG • solo_traveller • cn
10
2026-06-20 • via Nuitee
G
Graham • solo_traveller • gb
10
2026-06-20 • via Nuitee
C
Caroline • solo_traveller • fr
8
2026-06-20 • via Nuitee
S
santiago f cuneo, cfa • solo_traveller • ar
9
Pros:

El parking era cerca. El balcón a la calle.

Cons:

Algo alejado del mar

2026-06-19 • via Nuitee
J
Jaime • solo_traveller • es
10
2026-06-19 • via Nuitee
R
Rodolphe • couple • fr
8
2026-06-18 • via Nuitee
C
Christine • solo_traveller • be
9
Pros:

Hotel très confortable et agréable

Cons:

Un peu loin du centre ville...

2026-06-17 • via Nuitee
L
Laborie • couple • fr
10
Pros:

L’emplacement et le service pour le parking

Cons:

Il y a un peu de circulation et c’est un peu bruyant si on ouvre les fenêtres

2026-06-17 • via Nuitee
B
Bruno • couple • fr
8
Hôtel très agréable à 10 mn de la gare du ”Topo”
Pros:

La gentillesse de l’équipe d’accueil.

Cons:

30 minutes d’attente pour avoir la clé de la chambre.

2026-06-17 • via Nuitee
E
Ekkehard • extended_group • de
8
2026-06-17 • via Nuitee
D
dolores diz parada • couple • be
10
2026-06-16 • via Nuitee
M
M.L. • couple • es
7
Decent hotel near city center
Pros:

The staff was friendly and a clean room that was a decent size.

Cons:

The room smelled of bleach that was overpowering and can be toxic to inhale at such levels. And the breakfast was a disappointment. Everything except the fresh fruit was processed and/or packaged foods. Not the best quality —felt like hostel level versus hotel.

2026-06-16 • via Nuitee
C
Candela Fernandez • couple • es
10
2026-06-16 • via Nuitee
K
KTY_33 • solo_traveller • fr
10
2026-06-16 • via Nuitee
C
Clarissa • couple • gb
8
Pros:

The comfort, space and exceptionally helpful and friendly staff. We couldn’t understand why it is rated only 2*; to us it was superior to 3* hotels we have stayed in.

Cons:

Nothing.

2026-06-16 • via Nuitee
B
Bruno • couple • fr
8
Hotel bien placé, mais accès trop discret ( un peu difficile à trouver malgré le GPS).
2026-06-16 • via Nuitee
S
Stephen • couple • gb
10
Great staff who went the extra mile - exceeded our expectations
Pros:

Quiet location

2026-06-16 • via Nuitee
L
Lucía • solo_traveller • es
10
2026-06-15 • via Nuitee
D
Dora • couple • tr
10
A sensible and good choice for San Sebastian
Pros:

The hotel is in a good location, a 15-minute walk from the beach and restaurants. The staff are friendly and welcoming. They serve a varied and delicious breakfast. The room is kept to a high standard of cleanliness.

Cons:

Nil

2026-06-15 • via Nuitee
K
Kevin • solo_traveller • ve
10
Volvería ? Claro que sí 🤙🏼
Pros:

La limpieza y la temática

Cons:

Que el TV o no era Smart TV o estaban bloqueadas las funciones

2026-06-15 • via Nuitee