Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
5.58
Several reviews highlighted issues with room cleanliness and maintenance.
Service
9.55
Generally positive feedback about the staff's friendliness and assistance.
Location
9.59
Many reviews praised the convenient location of the hotel.
Room Quality
8.04
Some rooms were described positively, but issues with size and condition were noted.
Amenities
8.07
Amenities such as breakfast were praised, but the lack of a gym was a downside.
Value for Money
8.53
Mixed feedback; some felt the price justified the experience, while others were dissatisfied.
Food and Beverage
9.58
Breakfast received high praise for variety and quality.
Overall Experience
9.05
Overall a positive experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:16

Property Description

Modern Accommodations
Experience the modern and warm atmosphere of Mercure Porto Centro Santa Catarina. The hotel offers renovated rooms with city views, air conditioning, and luxurious amenities like a relaxing bathtub.

Culinary Delights
Indulge in regional Portuguese cuisine at 'La Bicicleta' restaurant while enjoying panoramic views of Porto. Unwind with a drink at the cozy hotel bar or rooftop terrace for a memorable dining experience.

Convenient Location
Located in the heart of Porto, near São Bento train station and popular attractions, Mercure Porto Centro is perfect for families, couples, and business travelers. Explore the city's historic center with ease from this ideal base.

Book now for an unforgettable stay at Mercure Porto Centro Santa Catarina!

Important information:

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2314 reviews
Cleanliness: 5.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
O
oscar solo_traveller es
10
2026-07-04 via Nuitee
T
Trude Sørbu solo_traveller no
9
Can recommend!
Pros:

Great location and the staff was amazing!

Cons:

Nothing

2026-07-04 via Nuitee
S
selina couple gb
10
2026-07-03 via Nuitee
T
TAWEL solo_traveller om
9
2026-07-03 via Nuitee
D
Dominic solo_traveller gb
7
The best hotel staff I’ve come across in a long time
Pros:

The staff in this hotel were exceptional. They went above and beyond to help us at every point we needed their input.
Lovely people, a credit to this hotel chain and a credit to the city of Porto.

2026-07-02 via Nuitee
M
maria da gloria solo_traveller br
10
Excelentes lembranças
Pros:

Acolhida, atendimento.
Café da manhã nota mil

Cons:

Gostei de tudo

2026-07-02 via Nuitee
T
tomoko couple jp
10
2026-06-30 via Nuitee
N
Nehemiah Ruth couple pt
10
Pros:

The room was very spacious. In a good location. The staff were very friendly and helpful.

2026-06-30 via Nuitee
C
Constance couple fr
10
Établissement moderne, propre et bien situé pour visiter Porto. La literie est excellente et tous les équipements nécess
2026-06-28 via Nuitee
R
Ramiro Florence solo_traveller br
9
Pros:

Atendimento do pessoal muito bom.

2026-06-28 via Nuitee
S
Seunghee solo_traveller kr
10
2026-06-27 via Nuitee
A
Ashley solo_traveller hk
9
Overall a good experience and impressed by the cleanliness of the room. Also got a room on the fifth floor which gives
Pros:

The cleanliness and the location

Cons:

The main entrance is a bit hidden by some outdoor restaurants.

2026-06-27 via Nuitee
A
Alice H R couple br
9
Muito bom o Hotel Mercure Porto Santa Catarina, foi uma experiencia muito agradável
Pros:

Da atenção da equipe, a localização, limpeza. Facilidades ao redor, é possível fazer muitos passeios a pé a partir do hotel. Café da manha bem variado. Recomendo

Cons:

A bancada da pia do banheiro é um pouco pequena.

2026-06-26 via Nuitee
M
Masayuki solo_traveller jp
9
2026-06-25 via Nuitee
G
Gerald couple pt
10
2026-06-25 via Nuitee
R
Reto couple ch
10
2026-06-24 via Nuitee
H
Heinrich solo_traveller at
9
Pros:

Zentral

2026-06-24 via Nuitee
P
Paula solo_traveller br
9
Excelente localização e atendimento!
Pros:

Localização excelente e o atendimento de todas as funcionárias foi impecável. Nos sentimos seguros e em casa. Café da manhã bom. A TV no quarto não funcionou e o hotel fez um upgrade para uma suíte familiar que tinha bastante espaço e banheiro iluminado.

Cons:

Não gostamos do piso do chuveiro que era uma banheira extremamente escorregadia podendo ocasionar acidentes. Colocamos toalha no piso para evitar quedas. O preço do estacionamento é muito caro. Pagamos 25 euros por uma noite.

2026-06-22 via Nuitee
S
Sharon couple us
8
2026-06-22 via Nuitee
曼玲 couple tw
10
2026-06-21 via Nuitee