The Grand Bristol By Sunday

Hotels
•
Sunday
7.2 (7879 reviews)
Broad Street , Bristol , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Central location
Clean rooms
Cons:
Cold rooms
Maintenance issues
Poor food quality

Categories

Cleanliness
6.6
Some complaints about hairs in the shower and empty bottles outside the room.
Service
8.56
Staff were friendly and went above and beyond to assist guests.
Location
9.1
Very central and close to everything we wanted to do in the city.
Room Quality
6.56
Rooms were reported as small, cold, and had issues with heating.
Amenities
6.59
Limited extras provided such as toiletries and some heating problems.
Value for Money
7.05
Not bad for the price, but issues with comfort and amenities noted.
Food and Beverage
5.6
Breakfast was considered overpriced and of poor quality.
Overall Experience
7.57
Nice stay overall but overshadowed by the cold rooms and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:04

Property Description

Artistic Inspiration Interior
The Mercure Bristol Grand, housed in a historic grade II listed building, showcases an interior inspired by Bristol's vibrant art scene, boasting over 500 pieces by local artists.

Comfortable & Modern Rooms
Each of the 186 en suite rooms at Mercure Bristol Grand Hotel features a flat-screen LCD TV with Freeview, providing guests with a comfortable and modern stay experience.

Delightful Dining Experience
Indulge in a unique dining experience at Keepers Kitchen & Bar, where traditional British cuisine receives a creative twist. Unwind at Keepers bar, offering cozy seating, a workspace, and a diverse drinks menu.

Experience the perfect blend of history and modern comfort at Mercure Bristol Grand. Book your stay now and explore Bristol's iconic attractions conveniently located nearby.

Important information:

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Please note, for prepaid rates, the credit card used for booking must be presented at reception upon arrival.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 17 per day.

Location

Guest Reviews

7.2
Based on 7879 reviews
Cleanliness: 6.6
Service: 8.56
Location: 9.1
Room Quality: 6.56
Amenities: 6.59
Value for Money: 7.05
Food and Beverage: 5.6
Overall Experience: 7.57
R
rennison • solo_traveller • gb
8
2026-06-13 • via Nuitee
D
Dawn • couple • gb
9
2026-06-13 • via Nuitee
M
Marlene • family_with_children • gb
3
Not great hotel. Location good.
Pros:

Central location
And parking easy

Cons:

Beds very uncomfortable with springs which could be felt.
Dirty windows and sills.

2026-06-13 • via Nuitee
D
Dawn • extended_group • gb
10
Pros:

Great location

2026-06-12 • via Nuitee
P
Peter • solo_traveller • nl
7
Pros:

Ligging midden in de oude stad en toch een eigen (erg oude) parkeergarage.
Ruime kamer.

Cons:

Dit is vergane glorie. De naam en de foto zijn zeer misleidend. Er is geen hotelsfeer. Gewoon een groot oud gebouw waar je kunt slapen.

2026-06-12 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

nice location staff looked after me well, car park good

2026-06-12 • via Nuitee
J
JELENA • couple • ae
10
Short and sweet.
Pros:

The hotel has a really good location and everything you might need is a walking distance away. The staff were amazing, helpful and accommodating at all times. Keep up the good work!

Cons:

N/A

2026-06-11 • via Nuitee
B
Brian • solo_traveller • gb
7
2026-06-11 • via Nuitee
M
Maxine • couple • gb
1
2026-06-10 • via Nuitee
J
Jonathan • couple • gb
8
Pleasant, nice hotel, friendly staff. If you have an option to route calls to reception from when calling the hotel, at
Pros:

Central, easy to find

Cons:

The reception phone rings forever, no one answers it.

2026-06-09 • via Nuitee
C
Chris • couple • gb
6
Great location, clean, friendly, but dreadful bed
Pros:

The location was perfect and the hotel was lovely with helpful staff and simple parking next door. The room was clean as was the bathroom.

Cons:

The bed was a small double which we didn't expect. The listing said 'double' but in a hotel it's rare to find a small one rather than the usual queen size at least. This was our fault for assuming, but I have rarely stayed in a chain hotel where this was the case. The bed was also REALLY lumpy: you could trace the springs with your hand. Fortunately we only had one night or would have complained. It's a shame because everything else about the place was great (with very overpriced and expensive drinks at the bar).

2026-06-09 • via Nuitee
C
Chris • solo_traveller • gb
8
Pros:

Very clean and polite staff.

Cons:

The cost.

2026-06-09 • via Nuitee
C
Clara • extended_group • fr
7
Bon emplacement pour découvrir Bristol.
Pros:

L'emplacement est idéal.
Les chambres sont confortables.

Cons:

Nous avons eu un souci avec le lavabot de notre chambre, qui était bouché. Nous l'avons découvert en prenant la chambre, tard le soir. La réception nous a gentiment proposé une autre chambre. Malheureusement, la carte pour accéder à la chambre ne marchait pas, nous avons dû descendre 3 fois à la réception pour que finalement, on nous propose une autre chambre "en espérant que la carte marche cette fois". Il était tard, nous avions envie de dormir, c'était désagréable.

2026-06-09 • via Nuitee
S
Sara • couple • gb
3
2026-06-09 • via Nuitee
A
angus • solo_traveller • gb
4
2026-06-09 • via Nuitee
R
Regina • solo_traveller • au
10
Pros:

We had a wonderful time in this hotel. We got an upgrade which allowed us to enjoy a big space & pleasant feel of this hotel. Will definitely be back.

2026-06-08 • via Nuitee
A
AVRIL • couple • ie
6
hotel was nice and a good location
Pros:

.

Cons:

.

2026-06-08 • via Nuitee
L
Lynn • couple • gb
8
It was perfect for one night
Pros:

Location

Cons:

Nothing

2026-06-07 • via Nuitee
B
Bertrand • extended_group • fr
4
Pros:

Emplacement et possibilité de parking

Cons:

Chambre petite avec fenêtre au dessus du lit avec fort courant d’air

2026-06-07 • via Nuitee
B
Ben • couple • gb
5
Pros:

The hotel looked good before we got to the room.

Cons:

The mattress was rock solid. The bathroom didn’t look like it had a proper clean and also the room advertised I.e. shower, we was given a bath. We requested a room with the shower because my partner has poor mobility so meant he couldn’t have a bath.

2026-06-07 • via Nuitee