Hotel Fera Anaheim, a DoubleTree by Hilton Hotel

Hotels
•
Doubletree by Hilton
8.4 (1673 reviews)
100 The City Drive South , Orange , US
+1 714-634-4500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and great elevator upgrade
Nice facilities
Cons:
Extra fees for parking
Poor cleanliness

Categories

Cleanliness
6.54
There were multiple mentions of filth and dirty rugs, indicating poor cleanliness.
Service
9.51
The service was highlighted positively, especially from the staff, which provided a good experience.
Location
9.05
The location was noted as a plus, especially being close to Disney.
Room Quality
7.5
Issues with room service and comfort were reported, such as uncleaned rooms and uncomfortable beds.
Amenities
8.53
Nice facilities like a gym and pickleball were mentioned, adding to the overall amenities offered.
Value for Money
7.99
With high parking fees and mixed room quality, value for money was perceived as below standard.
Food and Beverage
9.04
The restaurant and bar received positive mentions for their service and quality.
Overall Experience
9.01
Overall sentiment was mixed but leaned positive due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:47

Property Description

Convenient Location:
Located in the heart of Orange County, Hotel Fera Anaheim is just moments away from popular attractions and key points of interest.

Exceptional Amenities:
Guests can indulge in on-site dining at The Peel Craftbar and Kitchen, take a refreshing dip in the outdoor swimming pool, or enjoy recreational activities at the basketball area and tennis courts.

Nearby Attractions:
Explore top-rated golf courses, catch a game at the Honda Center, or immerse yourself in the excitement of professional hockey with the Ducks.

Experience the best of Orange County at Hotel Fera Anaheim, where comfort and convenience meet luxury. Book your stay now for an unforgettable experience!

Important information:

Pets allowed with nonrefundable fee USD 100; Combined pet weight 75lbs, maximum of 2 pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Guest Reviews

8.4
Based on 1673 reviews
Cleanliness: 6.54
Service: 9.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 9.01
L
LizzyG • solo_traveller • us
8
Pros:

Was able to extend for a late check out with the Hilton members. Great food at bar and drinks.

Cons:

No microwave in room, more towels. Toilet got clogged twice but went down on its own.

2026-09-19 • via Nuitee
J
Judith • couple • us
9
2026-09-19 • via Nuitee
R
Ricardo • couple • us
10
2026-09-15 • via Nuitee
A
Amber • family_with_children • us
10
2026-09-08 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-09-08 • via Nuitee
V
Vincent • couple • us
10
Amazing stay
Pros:

Property was really nice!

Cons:

Nothing that I didn't like

2026-09-07 • via Nuitee
E
Eleonora • solo_traveller • it
9
2026-09-04 • via Nuitee
J
Jessica • couple • us
8
Great place to stay for the price. It’s close to everything.
Pros:

The amenities are great. The room service was great.

Cons:

The ac temp could be colder.

2026-09-03 • via Nuitee
C
corey • solo_traveller • us
8
2026-09-01 • via Nuitee
B
brenda and Shane • family_with_children • au
7
nice
Pros:

location

Cons:

laundry not working

2026-09-01 • via Nuitee
J
Jet-Li • couple • us
9
Cons:

Charging people for parking as a guest.

2026-08-31 • via Nuitee
J
jose A • couple • us
1
Cons:

Bathroom was completely dirty , and leaking water from ceiling inside the bathroom.

2026-08-31 • via Nuitee
V
Vanessa • extended_group • us
10
2026-08-31 • via Nuitee
Y
Ying Ying • family_with_children • us
1
3 nights stay, switched rooms, both rooms toilet were unflushable. Photos look good, building old.
Pros:

The photos on the internet looks good, only...

Cons:

**3 Nights, 2 Rooms, 2 Broken Toilets — Very Disappointing Stay**

I stayed at Hotel Fera Anaheim, a DoubleTree by Hilton, for 3 nights from **August 22–25, 2026**, and unfortunately all 3 nights were affected by problems.
On Day 2, I returned late to find that my room had not been serviced. I was later told that housekeeping is only provided upon request and that I should have been given a card explaining this at check-in. I was not given the card and was never informed of the policy.
More seriously, I came back to a **backed-up toilet that would not flush**. An engineer came to my room at approximately 12:30 a.m. and, after checking it, told me it could not be fixed that night because it was too late to use the snake.
I requested a room change the following day.
Incredibly, the toilet in the second room also would not flush properly. So during one 3-night hotel stay, I encountered toilet problems in TWO separate rooms. There were other maintenance issues as well, including flickering bedside lights.
I paid over $500 for this stay. At this price point, having a functioning toilet is surely one of the most basic expectations of a hotel room.
To be fair, the front desk manager waived my three days of parking as a service-recovery gesture, which I appreciated. However, considering the severity and repeated nature of the problems, I do not believe waiving parking adequately compensated for the experience.
I was also troubled to overhear a comment that “many things are not working in the hotel.” Unfortunately, based on my experience, that certainly felt true.
Hotels occasionally have maintenance problems. What made this particularly disappointing was that changing rooms did not solve the problem.
I spent three nights in Los Angeles, and all three nights at this hotel were negatively affected. For a Hilton-affiliated property competing in the Anaheim tourism market, I expected considerably better maintenance, communication and service recovery.

2026-08-27 • via Nuitee
R
Roderick • solo_traveller • us
10
2026-08-27 • via Nuitee
P
Paula • couple • us
10
Excellent stay and customer service
Pros:

Beautiful room view
Staff excellent customer service
Facility cleanliness

Cons:

N/A

2026-08-22 • via Nuitee
A
Adriana • extended_group • us
10
2026-08-22 • via Nuitee
C
Cetshwayo • solo_traveller • us
10
Pros:

Location, cleanliness, staff

Cons:

Food. Breakfast was horrible

2026-08-21 • via Nuitee
L
Lainee • couple • us
10
2026-08-20 • via Nuitee
E
Eileen • couple • us
10
2026-08-19 • via Nuitee