Holiday Inn Express & Suites - Phoenix - Airport North by IHG

Hotels
•
Holiday Inn Express
9 (2051 reviews)
800 North 44th Street , Phoenix , US
+1 602-267-0404

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms and linens
Excellent location near the airport
Friendly and helpful front-desk staff (frequent praise)
Good breakfast included
Free parking and modern facilities
Cons:
Towel quality could be improved
Some staff interactions were brusque or unsmiling; one report of denied government rate
Pool reported as cloudy/dirty by some guests
Pillows uncomfortable for a few guests
A guest reported housekeeping requests (towels/shampoo/trash) were not completed

Categories

Cleanliness
9.2
Repeated praise for very clean rooms, sheets and mattress protection; a few comments about towel quality lowered the score slightly.
Service
8.7
Multiple mentions of friendly, helpful front-desk staff (specific praise for individuals); some reports of staff being annoyed or unsmiling and a denied government rate incident reduced the score.
Location
9.4
Consistently described as very close to the airport and conveniently located for travelers, frequently cited as a key positive.
Room Quality
9.1
Rooms described as comfortable, modern and odor-free with good bedding overall; a few guests noted uncomfortable pillows and towel quality concerns.
Amenities
8.8
Breakfast, free parking, AC and provided toiletries were appreciated; pool had reports of being cloudy/partly dirty which lowered the score.
Value for Money
8.5
Many guests felt the experience matched expectations, but comments about pricing being high and a denied government rate impacted perceived value.
Food and Beverage
9
Breakfast repeatedly described as very good; limited dinner options nearby were noted as an inconvenience for some guests.
Overall Experience
9.3
Overall very positive — guests frequently said they'd stay again, highlighting cleanliness, convenience and helpful staff despite a few service/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location and Amenities
Holiday Inn Express & Suites - Phoenix - Airport North, an IHG Hotel, is ideally situated just 9.3 km from Copper Square, offering easy access to Phoenix's top attractions. Guests can enjoy the outdoor swimming pool, fitness centre, and free shuttle service, ensuring a comfortable stay.

Modern Rooms with Essential Features
Each room at the hotel is thoughtfully designed with a desk, flat-screen TV, and a private bathroom. With amenities like air conditioning, bed linen, and towels provided, guests can relax in style. The safety deposit box adds an extra layer of security for peace of mind.

Business and Leisure Facilities
Whether visiting for work or leisure, guests can take advantage of the business centre and sun terrace. Close proximity to Phoenix Convention Center and Papago Park makes it an ideal choice for travelers seeking convenience.

Book your stay at Holiday Inn Express & Suites - Phoenix - Airport North, an IHG Hotel, for a memorable Phoenix experience.

Important information:

Please note the airport shuttle service only operates between 06:00 and 23:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

9
Based on 2051 reviews
Cleanliness: 9.2
Service: 8.7
Location: 9.4
Room Quality: 9.1
Amenities: 8.8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.3
G
Gary • couple • us
10
2026-10-29 • via Nuitee
A
Anne • solo_traveller • us
8
2026-10-29 • via Nuitee
M
María José • family_with_children • gt
10
Pros:

Instalaciones limpias

Cons:

-

2026-10-29 • via Nuitee
S
Sahmea-Howato • family_with_children • us
3
Pros:

Location

Cons:

Requested for clean towels, refill of shampoo and conditioner, trash to be emptied and it was never done. Asked for government rate and was denied by front desk. I went to Phoenix on last minute business meetings had to pay out of pocket. Government rate could have saved me some money. Staff seemed annoyed when I made my requests was uncomfortable for me and my children. We have stayed at this hotel before and I was saddened to see how different it was from a month ago.

2026-10-27 • via Nuitee
M
Malorie • family_with_children • us
10
Pros:

Super clean! The staff were all so nice. Breakfast was great.

2026-10-27 • via Nuitee
J
Jorge • family_with_children • us
10
2026-10-27 • via Nuitee
V
Victor • couple • us
10
Over all we had a good time and a good night's sleep.
Pros:

The room were very clean and the staff very nice.

Cons:

You could get better quality of towels. For the quality of the hotel, the towels could have been better.

2026-10-27 • via Nuitee
P
Patricia • couple • us
10
Pros:

Perfect location and very clean

2026-10-26 • via Nuitee
L
Louis • family_with_children • us
9
Good location to airport, comfortable room
Pros:

We stayed one night, on our way home from our trip to Sedona and wanted to be close to the airport. The hotel location was great and it was a comfortable room.

Cons:

The pillows. I know this is a personal preference but I found them uncomfortable. Bed was comfy though.

2026-10-24 • via Nuitee
M
MARIUSZ • couple • pl
9
Pros:

Darmowy parking, klimatyzacja, śniadanie w cenie.

Cons:

Zewnętrzny basen jest nasłoneczniony cały dzień a razem z nim leżaki które parzą.

2026-10-23 • via Nuitee
A
Ann Marie • couple • us
9
2026-10-23 • via Nuitee
R
Robinson • extended_group • us
9
I loved it. I would choose to stay here again.
Pros:

It was close to the airport, the sheets were
clean and the room had no smell.

Cons:

Didn’t have any complaints

2026-10-23 • via Nuitee
E
Elmahalawy • solo_traveller • us
8
2026-10-21 • via Nuitee
D
Darrell • family_with_children • us
8
Pros:

Close to airport, clean hotel. I always check hotel mattress.. they 3 layer cover the mattress & clean smells.
Hotel provided Dove Soaps..

Cons:

Early morning staff not happy?? No smiles just quick print handout to me receipt. Without buy or thank you:(

2026-10-21 • via Nuitee
C
Charissa Rose • solo_traveller • us
10
2026-10-20 • via Nuitee
T
Timothy • solo_traveller • us
8
2026-10-20 • via Nuitee
S
susie • couple • us
8
2026-10-19 • via Nuitee
M
Minerva • extended_group • us
10
Clean and workers were very nice
Pros:

Everything was very nice and clean

2026-10-18 • via Nuitee
Z
Zoila Rebeca • family_with_children • us
10
The suit was very clean and refreshing. We enjoyed our stay.
Pros:

Friendly staff and helpful.

Cons:

Nothing complains at all

2026-10-18 • via Nuitee
S
SLHeim • couple • br
9
2026-10-17 • via Nuitee