DoubleTree by Hilton Tucson-Reid Park

Hotels
•
Doubletree by Hilton
7.9 (647 reviews)
445 South Alvernon Way , Tucson , US
+1 520-881-4200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff / helpful maintenance
Great location
Nice pool and grounds
Good breakfast / sit-down breakfast
Cookies / small welcome touches
Comfortable suites / patios (when available)
Bar drinks praised
Cons:
Hard/stiff mattresses and pillows
Rattling/poor AC in some rooms
Restaurant (Javelina) quality and service complaints
Housekeeping knocking early
Pool occasionally closed or not warm
Billing/overcharge issues
Pool food service unreliable
Booking/third-party reservation frustration

Categories

Cleanliness
8.5
Multiple guests explicitly mention clean rooms and appreciated small touches (cookies); no significant cleanliness complaints reported.
Service
7.6
Mixed: several guests praised friendly staff and helpful maintenance, but there are notable service negatives (housekeeping knocking early, rude restaurant manager, billing/booking frustrations).
Location
9.2
Consistently praised—described as a perfect or very good location and convenient for touring; guests repeatedly note strong location and patio access.
Room Quality
6.8
Mixed-to-negative: multiple reports of hard/stiff mattresses and pillows, at least one rattling AC and comfort issues; some larger rooms/suites were appreciated.
Amenities
8
Pool and grounds are frequent positives (nice pool, patio area), though guests mention the pool could be warmer or was closed/under maintenance at times and pool food service was unreliable.
Value for Money
7.4
Mixed: some call it great value, while others felt bed comfort didn’t match price and one guest experienced an overcharge/refund issue.
Food and Beverage
6.7
Mixed-to-negative: breakfast received multiple compliments, but the on-site restaurant (Javelina) drew several complaints (poor food, service issues) and pool food service was inconsistent.
Overall Experience
9
Varied stays: many guests describe very positive experiences (friendly staff, nice grounds, good breakfast and pool), although some had significant issues that led to strong negative impressions; overall more stays reported positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Lush Grounds and Relaxing Amenities
Directly across from Reid Park, Doubletree by Hilton Tucson Reid Park offers 14 acres of beautifully landscaped grounds with a spacious outdoor pool. Guests can unwind in the state-of-the-art fitness center or indulge in a relaxing massage after a busy day.

Comfortable Accommodations
The guestrooms feature upgraded bedding, Neutrogena bath products, and modern amenities including flat-screen TVs. Guests can enjoy the view from their private balcony overlooking the hotel's courtyard.

Dining Options
Cactus Rose Steakhouse serves delicious meals throughout the day, while Javelina Cantina offers Southwestern cuisine in a lively setting. Guests can choose to dine by the indoor fireplace or on the outdoor patio, adding to the overall dining experience.

Book your stay at Doubletree by Hilton Tucson Reid Park for a relaxing and enjoyable hotel experience.

Important information:

Please note, pet limits and fees are applicable. Please contact the hotel directly for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 647 reviews
Cleanliness: 8.5
Service: 7.6
Location: 9.2
Room Quality: 6.8
Amenities: 8
Value for Money: 7.4
Food and Beverage: 6.7
Overall Experience: 9
S
sidney • family_with_children • us
8
Cons:

the mattress and pillows were hard and the shower head cold use a descaling

2026-10-29 • via Nuitee
D
Diane • solo_traveller • us
7
Pros:

Wonderful place.

Cons:

Housekeeping knocked on the door at 8am and again at 830am to clean the room. I was up late the night before and had to get out of bed to answer the door.

2026-10-25 • via Nuitee
G
Gillyfromtheplace • solo_traveller • us
10
Pros:

This place was fantastic.

Cons:

No notes

2026-10-24 • via Nuitee
D
Diane • couple • us
10
2026-10-20 • via Nuitee
G
Gentry • couple • us
8
Pros:

It was quiet and comfortable. The pool was great but a little heat would have been nice.

Cons:

The connecting restaurant, javalinas was terrible. The bar drinks were great, though.

2026-10-09 • via Nuitee
C
Clarissa • couple • us
10
2026-10-07 • via Nuitee
B
Beatrice • extended_group • us
10
Great place to stay. Great value.
Pros:

Easy check-in, cookies are a nice treat, clean room, comfortable beds, friendly staff.

Cons:

Everything was ok.

2026-09-19 • via Nuitee
T
Taylor • extended_group • us
10
My stay was great from check in to check out, the staff are amazing and the grounds are beautiful.
Pros:

Breakfast was good, wasn't expecting it to be sit down which was really nice. The room was a great size, I was getting married and so I needed some extra room and the king suite was perfect.

Cons:

The bed was rather stiff, was a little sore after a couple of nights and would have liked to have been comfortable for the price I paid but it wasn't the worst I've ever slept on.

2026-09-18 • via Nuitee
E
Ernest • solo_traveller • us
10
2026-09-15 • via Nuitee
J
Joseph • couple • us
9
It was the perfect location for our touring of the area.
Pros:

We were very comfortable and with the patio area we were able to enjoy evening cocktails outside. We did not dine at the restaurant, but is was nice knowing it was available to us.

Cons:

We would have really like the restaurant to be open for breakfast.

2026-09-15 • via Nuitee
J
Jakomina • solo_traveller • nl
8
Prima
Pros:

Goed ontbijt, mooi zwembad

Cons:

Restaurant was wat minder

2026-09-14 • via Nuitee
F
Farrah • extended_group • us
4
My stay at the Doubletree by Reid Park in Tucson did not meet basic expectations.
Pros:

The pool, breakfast and our server at breakfast

Cons:

We specifically booked a ground floor with a patio so we could enjoy the pool while visiting our kiddo. When we got there, they acknowledged the request and said, "sorry, we gave it away," and put us a 2nd floor room with a crappy AC. So, then we got moved to another room that had a rattling AC. By then, it was past my bedtime and we had to wait for the maintenance guy to fix it. (He was super nice and did a good job.)

Also, they have a sign up that says that they have food service from the hotel restaurant, Javelina, to the pool, but for some reason, they weren't operating. Then, after walking through the hotel to the restaurant to order something to take back myself, the guy who was working/managing the treated me like a total inconvenience. His attitude didn't do anything to improve the soggy nachos. So disappointing.

This was our first and last time to try this hotel.

2026-09-12 • via Nuitee
N
Norbert • couple • us
10
2026-09-12 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-09-10 • via Nuitee
G
Greg • couple • us
10
Cons:

Will not be dealing with booking.com again ! ! !

2026-09-09 • via Nuitee
W
Walter Thompson • family_with_children • us
10
I enjoyed my self with my family there
Pros:

Is nice it was clean

Cons:

Nothing

2026-09-08 • via Nuitee
N
Navarro • solo_traveller • us
9
Pros:

The rooms

Cons:

Didn't get receipt when I got the room . I checked when I checked out and was over charged. They refunded me the room money but have to wait to see if I get the other 50 back because it was on the total of the room

2026-08-31 • via Nuitee
T
Teresa • solo_traveller • us
10
2026-08-31 • via Nuitee
J
James • extended_group • gb
10
2026-08-29 • via Nuitee
J
Jesús Roberto • family_with_children • mx
8
Agradable y muy buena ubicacion
Pros:

Muy buena ubicación y desayuno incluido

Cons:

No pudimos disfrutar de la piscina pues estaba en mantenimiento

2026-08-28 • via Nuitee