Hotel Plaza del Lili

Hotels
8.4 (218 reviews)
Urbanización Valle del Lili Calle 48 # 86 – 133 , Cali , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Pleasant staff
Cons:
Noise issues
Service delays
Cleanliness concerns

Categories

Cleanliness
7.66
Complaints about uncleaned bathroom trash bin and issues with room readiness.
Service
8.83
Positive notes on service quality from some staff, although negatives regarding front desk efficiency.
Location
9.17
Many reviews praise the convenience and strategic location of the hotel.
Room Quality
8.12
Generally comfortable rooms but with reported noise issues.
Amenities
8.15
Good amenities but lack of certain beverages and some service issues reported.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
8.16
Good breakfast but some items not available; some found it basic.
Overall Experience
8.53
Overall positive experience despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:45

Property Description

City Views and Sun Terrace
Hotel Plaza del Lili, nestled in Cali, offers stunning city views and a relaxing sun terrace for guests to unwind and enjoy the surroundings.

Comfortable and Well-Equipped Rooms
Guests can expect air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom, ensuring a comfortable stay at Hotel Plaza del Lili.

Convenient Location and Multilingual Staff
Conveniently located near key attractions like Pan-American Park and Saint's Peter Cathedral, the hotel's multilingual staff at the 24-hour front desk, fluent in English and Spanish, are ready to assist guests with any inquiries.

Book now at Hotel Plaza del Lili for a memorable stay in Cali with exceptional city views and top-notch amenities.

Important information:

Please note that when booking 3 rooms or more, special conditions apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

Breakfast is not included for young children staying free of charge if their parents or guardians use existing beds. A children's breakfast is available for an additional fee.

ADD : As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA taxes; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    People 11 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 218 reviews
Cleanliness: 7.66
Service: 8.83
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.53
J
Jonattan Vanegas • solo_traveller • co
5
2026-07-24 • via Nuitee
D
Diana • couple • co
6
Pros:

Buena ubicación

Cons:

En la habitación que nos hospedamos tuvimos que pedir cambio ya que al momento de dormir nos empeza a picar el cuerpo y sentíamos que nos caminaban animales por el cuerpo. Cuando solicitamos el cambio al momento nos trasladaron a otra habitación. Se escuchaba mucho el ruido del rooftop de la parte de arriba.

2026-07-24 • via Nuitee
D
Daniela • extended_group • co
10
Confort
Pros:

Muy rico el desayuno y las habitaciones muy cómodas

Cons:

el parqueadero restringe algunos vehículos

2026-07-17 • via Nuitee
C
Carlos • solo_traveller • co
10
2026-07-15 • via Nuitee
J
Juliana • couple • us
10
2026-07-14 • via Nuitee
A
Arcángel • couple • co
10
2026-07-12 • via Nuitee
K
Karen Muñoz • solo_traveller • co
10
2026-07-08 • via Nuitee
D
Dorian • couple • co
6
Le falta servicio para el precio
Pros:

La ubicación para la diligencia que iba a realizar, hotel limpio

Cons:

El ruido que se siente en las habitaciones, de hecho toca ponerse tapaoidos para que la musica que va hasta las 5:00 am no afecte el descanso; pedí una plancha y 1ro no había mesa de planchar y 2do la plancha mojaba toda la ropa; nunca me proporcionaron la clave del wifi,

2026-07-03 • via Nuitee
J
Julio Andrés • solo_traveller • co
10
2026-07-03 • via Nuitee
W
Walter Alfredo • solo_traveller • co
9
2026-06-23 • via Nuitee
M
Maria Camila • couple • co
10
2026-06-15 • via Nuitee
A
Alexander • family_with_children • co
9
2026-06-09 • via Nuitee
J
jojoa • couple • co
10
2026-06-08 • via Nuitee
J
Jorge Andrés • solo_traveller • co
10
Pros:

Excelente ubicación, habitación muy limpia y cómoda, personal muy amable, rico desayuno. En general todo perfecto 👌.

Cons:

No tengo quejas

2026-06-04 • via Nuitee
S
Solarte • solo_traveller • co
10
2026-06-04 • via Nuitee
J
Jarmal Elias • couple • co
10
Pros:

Ubicación

2026-06-01 • via Nuitee
M
Marly • couple • co
9
2026-05-26 • via Nuitee
J
Jhon Jaime • solo_traveller • co
9
2026-05-25 • via Nuitee
W
Walter Alfredo • solo_traveller • co
9
2026-05-25 • via Nuitee
V
Viviana • solo_traveller • co
10
Excelente relación precio-servicio. Vale la pena!
Pros:

Una excelente ubicación, habitación muy cómoda, muy buena la opción de incluir desayuno en los planes que ofrecen.

Cons:

El personal de recepción no fué tan amable.

2026-05-23 • via Nuitee