Hyatt Place Indianapolis Downtown

Hotels
•
Hyatt Place
8.6 (1265 reviews)
130 South Pennsylvania Street , Indianapolis , us
+1 317-762-9000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleaning issues
High parking fees

Categories

Cleanliness
7.68
The property was clean and well maintained, but some issues were mentioned regarding the room cleanliness.
Service
9.15
Staff were described as very friendly and helpful, enhancing the overall experience.
Location
9.19
Convenient location, especially for guests attending events nearby.
Room Quality
8.14
Overall room quality was rated well, but some guests noted issues with noise and comfort.
Amenities
8.17
Amenities provided were adequate, but some guests pointed out issues such as high parking costs.
Value for Money
8.63
Value was considered good, with some surprises regarding the quality for the cost.
Food and Beverage
9.18
Breakfast received very positive feedback and was considered delicious.
Overall Experience
8.65
Guests had a generally positive experience despite some issues; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:47

Property Description

Luxurious Amenities
Hyatt Place Indianapolis Downtown boasts a fitness centre, terrace, and a restaurant and bar, ensuring guests have all they need for a comfortable stay.

Comfortable Accommodations
All guest rooms are equipped with modern conveniences like air conditioning, flat-screen TVs, and free WiFi, providing a relaxing retreat after a day of exploring the city.

Convenient Location
Situated just 1 km from Lucas Oil Stadium and close to the city centre, this 3-star hotel is the perfect choice for travelers interested in sports, sightseeing, and local cuisine.

Book your stay at Hyatt Place Indianapolis Downtown now for an unforgettable experience in the heart of Indianapolis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 48 per day.

Location

Guest Reviews

8.6
Based on 1265 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.65
A
Ashley • solo_traveller • us
6
Could have been better
Pros:

Location was good, breakfast was nice. Beautiful patio. Rooms were fine. Pool was very nice.

Cons:

Parking was expensive. Most people need to park, so they definitely take advantage of that. Arrived at 6pm to find numerous families sitting all over the lobby and bar with their luggage. As suspected, when we checked in, our room wasn't ready. I assume many of the other families were also there for the concert that we were attending. The children with me got changed in the lobby bathroom and I started doing their hair. We were late to the concert due to this. The breakfast line was long and slow and the area was small and hard to maneuver with so many people. But the staff was attentive and quickly replenished everything. Towels at pool were low but the dirty towel bin was overflowing.

2026-07-21 • via Nuitee
M
Mrs J Hicks • solo_traveller • us
10
Pros:

Best place to stay for Gainbridge events. It doesn't include parking, but the convenience and great hit breakfast make it worth it.
Oh!! And comfortable beds.

2026-07-20 • via Nuitee
C
cjprince • extended_group • us
10
2026-07-20 • via Nuitee
T
TIMOTHY • couple • us
7
2026-07-20 • via Nuitee
D
Donna • couple • us
10
Great location, clean, and the staff was both friendly and helpful.
Pros:

We came into town to attend two Fever games, the arena was across the street. The location was perfect! The property was clean, staff helpful and friendly, and hotel breakfast choices were plentiful. We will book again!

Cons:

NA

2026-07-19 • via Nuitee
S
Stephanie • family_with_children • us
6
Pros:

The room was clean and close to everywhere we had to go.

Cons:

I had a package overnighted. UPS said it got there. The staff kept telling me it did not. It made it to the loading dock at the back of the building so UPS said they would not refund me. Hotel staff for 2 days said they did not get it and anything at the dock usually makes it to guest services. Well, we are out our $130 for overnight and my daughter’s shirt in the package. Nobody wants to be responsible. Then, I noticed my deposit from the hotel was not returned. They tell me it was because of valet parking. However, when we checked in, the front desk said they were taking off the parking and it was free for being a first responder.

2026-07-18 • via Nuitee
D
David Or Davena • couple • us
10
2026-07-18 • via Nuitee
J
Joslin • couple • us
10
Staff was very friendly and accommodating
Pros:

We loved the location and the restaurant

Cons:

Upon entering the room we noticed the bathroom toilet paper was clean but there was not a fresh roll of toilet paper on the stand.

2026-07-15 • via Nuitee
D
Diana • solo_traveller • us
2
Bad Service!
Pros:

Nice, clean

Cons:

Front desk was horrible! They were charging unessesary fees, said my room was canceled because I didn't call ahead! After a 15 hr drive, in traffic and rain it was something I was not expected since my room was prepaid!

2026-07-14 • via Nuitee
K
Kevin • couple • us
8
2026-07-14 • via Nuitee
D
Denzel • extended_group • us
10
2026-07-14 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

Everything!!

Cons:

N/a

2026-07-14 • via Nuitee
B
Burd • solo_traveller • us
10
2026-07-12 • via Nuitee
K
Kristin • solo_traveller • us
8
2026-07-12 • via Nuitee
K
Kalin • family_with_children • us
1
2026-07-11 • via Nuitee
S
Shanica • couple • us
8
2026-07-09 • via Nuitee
D
Dylan • solo_traveller • us
10
2026-07-09 • via Nuitee
A
Aisha • couple • us
8
2026-07-07 • via Nuitee
K
Kirsten • couple • us
10
2026-07-05 • via Nuitee
N
Niosha • couple • us
8
The breakfast food was not hot. Other than that our room was nice and comfortable
Pros:

The location

Cons:

The lounge chairs was old and molded really stained

2026-07-04 • via Nuitee