Grand Hyatt at SFO

Hotels
Grand Hyatt
10 (2167 reviews)
55 South McDonnell Rd, San Francisco , Millbrae , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Attentive staff
Convenient location
Clean and spacious rooms
Cons:
High price for some amenities
Complicated lighting and shower controls

Categories

Cleanliness
10
Rooms were spotless and linens fresh, providing a comfortable stay.
Service
10
Staff was collectively the friendliest and most attentive experienced.
Location
10
Easy access to airport - AirTrain was great, convenient for travelers.
Room Quality
10
Extremely comfortable beds and great room amenities.
Amenities
10
Great amenities including a coffee and tea setup, and a fridge.
Value for Money
10
While slightly pricey, the quality and service justify the cost.
Food and Beverage
10
Food at Quail + Crane and the Lounge was great for both breakfast and dinner.
Overall Experience
10
Overall a fantastic stay with excellent service and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:46

Property Description

Luxurious Amenities

Grand Hyatt at SFO offers a range of luxurious amenities to ensure a comfortable stay. From a fitness centre to a bar, guests can unwind and relax during their visit.

Gourmet Dining

Indulge in a culinary experience at the hotel's restaurant serving delectable dishes. For those looking for convenience, room service is also available for a cozy night in.

Convenient Location

Situated just 1.1 km from San Francisco International Airport, with an AirTrain station stop on-site, the hotel provides easy access to transportation, making travel a breeze.

Book your stay at Grand Hyatt at SFO now and experience luxury and convenience at its finest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 48 per day.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

10
Based on 2167 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
J
Jose Alexandre couple br
9
2026-06-17 via Nuitee
J
john couple ca
9
2026-06-17 via Nuitee
B
Birnbaum family_with_children us
10
2026-06-17 via Nuitee
A
ALDO LUIZ couple br
10
Pros:

Ótima localização, boa acomodação e serviços, inclusive com transfer em “trenzinho” a partir do aeroporto Internacional de San Francisco.

2026-06-16 via Nuitee
N
N9088RHstevep Business Fraser, Michigan
10
Great Airport Hotel
Pros:

Excellent hotel in great condition. As close as you can get to the airport without being inside. There is an air train that will take you to your terminal at the airport without stepping outside.

2026-06-15 via Tripadvisor
H
Havi solo_traveller us
9
Brilliant accommodation for an ultra early airport departure or if travel leaves you in tran
Pros:

The staff were superb, super helpful & knowledgeable, the room was spacious, comfortable, & well thought out for an air traveler

Cons:

The fact that there was no way to access any where by foot.

2026-06-15 via Nuitee
A
Angela solo_traveller us
9
2026-06-14 via Nuitee
K
Kaplan solo_traveller th
10
2026-06-14 via Nuitee
J
Jose couple mx
5
Ordered a 70 dollars bottle of rosé for room service. Came in a paper bag, with two small plastic cups. No wine glasses,
Pros:

Big. Close to airport

Cons:

Terrible staff. Angry and not helpful

2026-06-14 via Nuitee
J
Jeffrey solo_traveller gu
10
Pros:

Enjoyed our stay

2026-06-13 via Nuitee
1
119pattyb Couples Nashville, Davidson County, Tennessee
10
So Good We Stayed Twice
Pros:

We lived in San Francisco many years ago before this hotel existed. When we planned our trip to Asia this year we knew we couldn’t do it without a stay over. My husband looked to see where to stay. We only knew of the older hotels that were close to the airport.

What a wonderful find this hotel was. We got off the plane, got our bags and luggage cart and got on the train. A few minutes later you are in the lobby of the Hyatt. It’s that quick and easy ! Check in was seamless and they keep your cart for you, you don’t take it to your room. We did this on our trip 16 hours to Saigon and on the home too. Flying all day from Nashville then waiting for 9:00PM flight to Saigon would be just brutal. I am so glad we decided to break up the trip both ways.

We actually looked forward to our stay on our return. Room is comfortable and quiet. We especially looked forward to their delicious pancakes for breakfast. Dinner is wonderful too !!

I cannot recommend this hotel enough! Staff is professional and courteous throughout the hotel and restaurant.

My only suggestion is to ask for a room closer to the elevators if you have a lot of luggage. Since you don’t have the luggage cart it’s a bit of a hike to a room further from the elevators. We had both and prefer to be closer.

2026-06-12 via Tripadvisor
H
hakuic NONE Kailua, Oahu, Hawaii
10
Best stay for Layovers!
Pros:

Highly recommend!!! I had two layovers and stayed here both times! Riding the tram to the hotel was super fast and check in was great!!!

2026-06-11 via Tripadvisor
K
KyleeKyleeKylee Family San Jose del Cabo, Los Cabos, Baja California
10
Staff went above and beyond - will stay again. Convenience Factor - 10
Pros:

Had an early morning flight and stayed at the onsite Grand Hyatt at SFO. It was a breeze to return the rental car and then grab the AirTran to the hotel. At check-in the staff was so kind, informative and helpful. The room was perfect for the evening — beds were comfortable and it was a quiet night of rest. The Fitness Center was large, clean and had a nice selection of machines/weights. The most helpful part? We left around 5:15 am to catch our flight — my daughter was injured and on a knee scooter — and by the time we made it to the Terminal and got through TSA, we realized we had forgotten her crutches in the room. A quick call to the front desk gave me the reassurance that I could get from the terminal and back in enough time to not miss our flight. AND the front desk / security team retrieved the crutches out of the room we had checked out of and they were WAITING for me at the front desk, so I could grab them and run to catch our international flight. The front desk staff was amazing. They went above and beyond.Will stay again.

2026-06-10 via Tripadvisor
C
CAGrapeGrower Couples Healdsburg, Sonoma County, California
10
As expected: great
Pros:

As expected from prior experiences: pleasant, professional and useful. We choose the corner king instead of the suite, because the single room seems more flexible

2026-06-09 via Tripadvisor
J
Justin family_with_children au
9
Great stay close to the airport for connecting flights. Perfect stay for our little family.
Pros:

Proximity to airport terminals

Cons:

Clean, comfortable and close to the airport terminals

2026-06-09 via Nuitee
J
Julie couple us
10
Pros:

Easy access to the airport on the tram. Super quiet too!

2026-06-09 via Nuitee
J
joannesU5867JA NONE
10
Great place to meet family for a short stay
Pros:

The Grand Hyatt at SFO exceeded our expectations. It was the perfect location for meeting family in town for a short stay. There are many comfortable sitting areas where we could gather to talk. The hotel is surprisingly quiet given its location at the airport. The food at the restaurant is outstanding. The rooms are lovely. We were particularly impressed by the courteousness and helpfulness of ALL the staff we encountered during our stay. We had exceptional customer service. We would definitely stay there again.

2026-06-08 via Tripadvisor
K
kiwisky Family Saint Louis, Missouri
10
Fabulous hotel! Wish we could have stayed longer!
Pros:

We stayed here for a night before a long international flight, and then again with a day use rate on the round trip. This hotel is seriously the BEST airport hotel I have ever stayed in, and one of the best in general. Clean! Luxury feel and look. Beds were so comfortable and loved the running lights on the floor. Great and friendly staff. Wonderful and convenient restaurant. Location cannot be beat if you are flying in and out of SFO as it is connected directly to the airport via the train. Easy to reach other areas of San Francisco if you are going to explore the area. Honestly wish we had booked it for an extra night--it was THAT amazing. In the future if I need a west coast connection, I will definitely check to see if SFO is an option so that I can stay here again.

2026-06-08 via Tripadvisor
K
Kevin couple ca
10
2026-06-08 via Nuitee
K
Karina family_with_children us
7
2026-06-08 via Nuitee