Grand Hyatt at SFO

Hotels
Grand Hyatt
10 (2237 reviews)
55 South McDonnell Rd, San Francisco , Millbrae , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Attentive staff
Convenient location
Clean and spacious rooms
Cons:
High price for some amenities
Complicated lighting and shower controls

Categories

Cleanliness
10
Rooms were spotless and linens fresh, providing a comfortable stay.
Service
10
Staff was collectively the friendliest and most attentive experienced.
Location
10
Easy access to airport - AirTrain was great, convenient for travelers.
Room Quality
10
Extremely comfortable beds and great room amenities.
Amenities
10
Great amenities including a coffee and tea setup, and a fridge.
Value for Money
10
While slightly pricey, the quality and service justify the cost.
Food and Beverage
10
Food at Quail + Crane and the Lounge was great for both breakfast and dinner.
Overall Experience
10
Overall a fantastic stay with excellent service and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:46

Property Description

Luxurious Amenities

Grand Hyatt at SFO offers a range of luxurious amenities to ensure a comfortable stay. From a fitness centre to a bar, guests can unwind and relax during their visit.

Gourmet Dining

Indulge in a culinary experience at the hotel's restaurant serving delectable dishes. For those looking for convenience, room service is also available for a cozy night in.

Convenient Location

Situated just 1.1 km from San Francisco International Airport, with an AirTrain station stop on-site, the hotel provides easy access to transportation, making travel a breeze.

Book your stay at Grand Hyatt at SFO now and experience luxury and convenience at its finest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 48 per day.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

10
Based on 2237 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
L
Leona couple us
8
Convenient for an early flight.
Pros:

Clean, comfortable and perfect location for an early flight.

Cons:

Expensive for the amount of time we actually spent at the hotel.

2026-07-18 via Nuitee
F
Fernando solo_traveller br
9
2026-07-18 via Nuitee
S
Shirley couple gb
10
Worth the extra for pure location - no waiting around for shuttles and wondering if
Pros:

Location was perfect.

Cons:

Price and shame they don’t do day rooms for long layovers.

2026-07-17 via Nuitee
J
Janice solo_traveller au
10
2026-07-17 via Nuitee
J
Jeff solo_traveller us
10
2026-07-17 via Nuitee
T
Terry extended_group us
10
Great
Pros:

Close to gates for long lay over

2026-07-16 via Nuitee
P
Paul couple us
9
Pros:

Location. Design.

2026-07-16 via Nuitee
T
Terry extended_group us
10
Great as always.
Pros:

Convenient for overnight lay over

2026-07-16 via Nuitee
G
Garry couple us
9
Served purpose for traveling from SFO
2026-07-13 via Nuitee
A
Ashish solo_traveller ae
4
Wouldn’t stay here again. The entire hotel needs to be renovated if they want to keep charging the rates they do
Pros:

The hotel is dated. What you get is exceptionally bad for what you pay! The location is not the best. Absolutely no value for money. Would not stay here again

Cons:

Need to provide more bottles of water to the room. A hotel like this should at least provide basics like room slippers without being asked. The included breakfast was a farce. Anything substantial needed to be paid for extra. Extremely underwhelming and disappointing property.

2026-07-12 via Nuitee
N
Noe solo_traveller us
9
2026-07-12 via Nuitee
R
Roland couple us
10
Super Convinient
Pros:

Staff was very friendly. The hotel is easy to fin and super convenient to get to your gate

Cons:

Nothing really

2026-07-12 via Nuitee
R
Ryder solo_traveller sg
10
2026-07-11 via Nuitee
C
C403NMjameso Business
2
Bait and switch pricing
Pros:

When I arrived to checkin I was informed of extra charges that increased the total price well beyond what I was quoted. I spoke with the hotel manager and he clearly did not care and just told me I could pay them or go somewhere else. At that point I've been traveling for 19 hours and was tired, had no other place to go, and no choice. 0/10 won't go back.

2026-07-10 via Tripadvisor
M
Meghan couple us
9
Great place to stay before heading to the airport.
Pros:

It was clean , stylish, and easy to get around. Being connected to the airport made it easy to catch our early morning flight. Staff was knowledgeable and friendly. Plus I liked the nightlights that automatically turned on if you had to get up in the middle of the night.

Cons:

I prefer a firmer bed. The bathroom was odd as the countertop was black and white while the shower was a light blue. The toilet was on the other side of the shower which seemed like a weird set up.

2026-07-09 via Nuitee
M
Martin couple au
8
2026-07-09 via Nuitee
C
Camper210982 NONE
10
Comfortable and Convenient
Pros:

Staying here is a must if you have an early flight. Though a bit pricey, the Hyatt at SFO excels with food options and room comfort. I stay here any time I have a flight earlier than 10 am and I feel very privileged that I can afford to do so.

2026-07-08 via Tripadvisor
M
Mark couple gb
10
Pros:

Outstanding

Cons:

Comfortable

2026-07-08 via Nuitee
T
Trip26711886243 NONE
10
Best for SFO
Pros:

Perfect location to get to SFO terminal. Market food was really very good. Room was large and comfortable. Check in easy. Early check in was only $30 which I thought was reasonable.

2026-07-06 via Tripadvisor
M
marias94804 Couples Richmond, California
10
Ideal for catching a super early flight with ease
Pros:

While I still think the Hyatt SFO is unnecessarily expensive, it was a great spot to stay the night before a super early flight. Very easy to get to and from the airport on the tram. It seemed pretty empty and we couldn't hear any airport/runway noise from the room. Swanky restaurant downstairs has decent options and there's a grab and go spot too.

2026-07-05 via Tripadvisor