Grand Hyatt at SFO

Hotels
•
Grand Hyatt
9.2 (2125 reviews)
55 South McDonnell Rd, San Francisco , San Francisco , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Exceptional location and direct SFO access
Very friendly, professional and helpful staff
Clean, quiet and well maintained rooms
Convenient on-site market/bakery and room service
Cons:
Perceived as expensive / poor value for some guests
Isolated reports of uncomfortable (very soft/lumpy) beds
Carpeted corridors difficult for heavy luggage

Categories

Cleanliness
9.5
Multiple reviews describe rooms as extremely clean, well maintained and quiet.
Service
10
Consistently praised: professional, courteous and attentive staff with outstanding assistance (wheelchair/front desk help) that exceeded expectations.
Location
9.9
Repeatedly noted as ideal for SFO travelers — connected to terminals/AirTrain and extremely convenient for flights.
Room Quality
8.5
Generally comfortable, quiet and well maintained for most guests, but isolated complaints about very soft/lumpy beds and corridor carpet handling for heavy luggage lowered this score.
Amenities
9.3
Good on-site offerings noted (market/bakery, room service, accessible facilities and helpful guest services).
Value for Money
7.8
Multiple reviewers called the hotel expensive; price is a common concern despite high quality.
Food and Beverage
9
Signature restaurant and bakery/market received praise for quality and convenience, though some noted restaurant pricing as high.
Overall Experience
9.6
Majority of reviews describe a wonderful/superb stay that exceeded expectations, especially for transit/short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Amenities

Grand Hyatt at SFO offers a range of luxurious amenities to ensure a comfortable stay. From a fitness centre to a bar, guests can unwind and relax during their visit.

Gourmet Dining

Indulge in a culinary experience at the hotel's restaurant serving delectable dishes. For those looking for convenience, room service is also available for a cozy night in.

Convenient Location

Situated just 1.1 km from San Francisco International Airport, with an AirTrain station stop on-site, the hotel provides easy access to transportation, making travel a breeze.

Book your stay at Grand Hyatt at SFO now and experience luxury and convenience at its finest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 2125 reviews
Cleanliness: 9.5
Service: 10
Location: 9.9
Room Quality: 8.5
Amenities: 9.3
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 9.6
J
Julio • couple • cl
10
Pros:

Everything! Perfect place to stay when traveling in or out of SFO

Cons:

The price was little high.

2026-10-28 • via Nuitee
J
Jennifer • solo_traveller • us
10
this hotel is definitely worth the fairly reasonable price if you’re flying through San Francisco airport. It’s so easy
Pros:

Hotel is beautiful. It’s so quiet! I heard no noise at all from the planes or any of the rooms next to me. It was one of the quietest hotels I’ve ever stayed at.

2026-10-27 • via Nuitee
W
Walt • couple • us
9
Great hotel and location
Pros:

The hotel and facilities are excellent and the staff very friendly and helpful. Location right at SFO is a big plus. But its also expensive as are the restaurant offerings. For a one night stay we enjoyed it.

2026-10-25 • via Nuitee
V
Vivian Spencer • family_with_children • gb
10
2026-10-25 • via Nuitee
W
Warren • couple • gb
8
2026-10-25 • via Nuitee
M
Michael • couple • sg
10
Right in the airport, great quality rooms
Pros:

Location and comfort

2026-10-24 • via Nuitee
R
Ricardo • couple • br
9
Great Hotel for those who needs to be close to the SFO airport
Cons:

carpet on the floor corridors. For carrying heavy baggages it is a nightmare

2026-10-23 • via Nuitee
R
Ralf • couple • ch
9
Pros:

Sehr gute Lage direkt am Flughafen. Das Personal war sehr freundlich und das Frühstück ausgezeichnet.

2026-10-19 • via Nuitee
A
Allison • family_with_children • ca
8
Close to airport but wildly uncomfortable beds
Pros:

The proximity to the airport can't be beat - it is connected to the train running from the airport.

Cons:

The beds were quite possibly the worst hotel beds either of us have ever slept on. They were WAY too soft, lumpy and didn't manage temperature well. You'd think an upscale hotel like this would invest in quality beds.

2026-10-18 • via Nuitee
Y
Yan • solo_traveller • cn
8
2026-10-17 • via Nuitee
M
Mihir • family_with_children • sg
10
Pros:

Convenience and room service

Cons:

Expensive

2026-10-17 • via Nuitee
M
Michael • couple • us
5
Pros:

checked in late and left early. not much to describe

2026-10-16 • via Nuitee
E
Emma • couple • gb
7
2026-10-15 • via Nuitee
S
SEISU • solo_traveller • jp
6
2026-10-15 • via Nuitee
L
Luisa • couple • co
10
Pros:

Me encantó que estuviera cerca del aeropuerto, el hotel es muy agradable, limpio y tiene todo lo que se necesita

2026-10-13 • via Nuitee
S
SHUZHANG • couple • cn
10
2026-10-12 • via Nuitee
R
Richard • solo_traveller • ca
10
Idéal pour une pause entre 2 vols
Pros:

Le service courtois et attentif

Cons:

Rien

2026-10-12 • via Nuitee
J
Jayne • couple • gb
8
2026-10-12 • via Nuitee
V
Vladislav • family_with_children • kz
10
2026-10-09 • via Nuitee
T
Tracey • couple • ca
10
Wonderful!
Pros:

The staff was professional and courteous, the room was fabulous and our meal/staff at their signature restaurant was amazing!

Cons:

Everything exceeded our expectations

2026-10-08 • via Nuitee