Hilton Garden Inn Al Jubail

Hotels
Hilton Garden Inn
8.6 (435 reviews)
King Faisal Street East , Al Jubail , sa

Free
Children allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly staff
Comfortable rooms
Value for money
Cons:
Housekeeping issues
Breakfast variety
Staff response at reception

Categories

Cleanliness
8.29
Mentioned positively in several reviews as being clean, but some reviews indicated issues with reception and housekeeping.
Service
8.96
Generally received positive feedback, although there were significant complaints about one staff member's behavior during checkout.
Location
8.8
Positive views about the beautiful location by the sea, though some mention it being in an industrial area.
Room Quality
8.65
Rooms were described as spacious and comfortable, with some upgrades provided to guests.
Amenities
8.48
Amenities such as the gym weren't fully satisfactory; however, the quality of bedding received positive mentions.
Value for Money
8.54
Many reviews described the hotel as good value for the price.
Food and Beverage
8.39
Breakfast received mixed reviews, with suggestions for more variety.
Overall Experience
8.66
Overall experience was generally positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:19

Property Description

Luxurious 4-Star Hotel in Al Jubail

Stunning Views and Modern Amenities: Overlooking the Jubail Corniche, Hilton Garden Inn Al Jubail offers a prime location near the city's key attractions. The hotel boasts a restaurant, outdoor swimming pool, fitness centre, and shared lounge, ensuring a comfortable stay for guests.

Elegant Rooms and Dining Options: With 133 well-appointed rooms and suites, each featuring a desk, flat-screen TV, and free WiFi, guests can relax in style. The Garden Grille restaurant provides fine dining, while the Garden Café and Panorama Lounge offer a variety of snacks and beverages for every taste.

Relaxation and Convenience: Guests can unwind at the rooftop swimming pool or enjoy the complimentary self-service laundry facilities. Additionally, the hotel offers car rentals, a tour desk, and 24-hour fitness centres for both male and female guests.

Book your stay at Hilton Garden Inn Al Jubail for a memorable and convenient experience!

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 12 years old and over stay for SAR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 435 reviews
Cleanliness: 8.29
Service: 8.96
Location: 8.8
Room Quality: 8.65
Amenities: 8.48
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.66
S
Sami solo_traveller qa
10
Pros:

Rooms and clean

Cons:

No

2026-06-18 via Nuitee
A
AHMED ATWFEEK solo_traveller sa
9
2026-06-14 via Nuitee
A
Anurag solo_traveller in
9
2026-06-12 via Nuitee
T
THAMER couple sa
7
Pros:

الاطلاله

Cons:

نظافة فرش النوم

2026-06-09 via Nuitee
E
Eslam family_with_children sa
8
Pros:

Good clean quiet with very cooperative staff

Cons:

More fitting work experience not leisure time

2026-06-05 via Nuitee
R
Ronnie solo_traveller sa
9
Pros:

The accessibility.

Cons:

The carpet is not so clean.

2026-06-05 via Nuitee
F
Faisal couple sa
10
2026-06-05 via Nuitee
A
Asmaa solo_traveller eg
7
Pros:

الغرف نظيفه جدا كل مراقثها تعمل بكفاءة الريسيبشن ودودين جدا وتم عمل upgrade لغرفتنا لتطل علي البحر بدون طلب مننا

Cons:

حمام السباحة غير نظيف بالمرة ويومين لم يتم تغيير الماء او تنقيته والماء معكر تماما خاصة حمام سباحة الاطفال وذلك ادي لتحسس شديد لابنتي في وجهها وجسمها
لا يوجد خظمة او اي موظف امام حمام السباحة والكراسي والشيزلونج عدد صغير جدا مقابل الضيوف ولم نجد مكان نجلس او نضع اغراضنا فيه

2026-06-02 via Nuitee
محمد couple sa
10
2026-06-01 via Nuitee
M
Mostafa family_with_children eg
9
An exceptionally safe and comfortable hotel with a perfect breakfast and great beach track, best enjoyed if you have a c
Pros:

The rooms were pristine, modern, and exceptionally comfortable with great soundproofing and excellent amenities. The hotel’s safety standards are top-tier, featuring robust security that gave us total peace of mind throughout our stay. The breakfast was a major highlight—every dish was perfectly prepared, incredibly fresh, and a huge compliment goes to the talented chef and the wonderful restaurant staff for their hospitality. Additionally, having direct access to an excellent, well-maintained walking track right along the beach was fantastic for morning and evening strolls.

Cons:

Most major attractions and activities are roughly 40 to 50 km away, so having your own transport is an absolute must. Furthermore, the walkability in the immediate neighborhood is very limited for leisure; the surrounding district caters mostly to local workers, meaning the local shops are older and not modern, and the area lacks trendy cafes or contemporary service standards. It is a great base camp, but you will need to commute for modern dining and entertainment.

2026-05-31 via Nuitee
Y
Yoania couple sa
10
Pros:

Great hotel and exceptional staff, specially Mr Mohamud , Mr Ibrahim and the female staff who us working in the desk front which is capable to speak Spanish( I forgot her name), thanks for everything.

2026-05-31 via Nuitee
Y
Yoania couple sa
10
2026-05-31 via Nuitee
M
Marieta family_with_children sa
10
El Hilton Garden Inn ofrece una descanso agradable
Pros:

La estancia fue súper agradable porque el personal es muy agradable y atento. El restaurante y la oferta es sencilla pero con tanto cariño que te hacen sentir entre amigos las recepcionistas mujeres son súper amables. Se lo recomiendo para quien quiera descansar

Cons:

No tiene mucha variedad de ofertas para pasar toda la estadía dentro del hotel.

2026-05-31 via Nuitee
D
Dhaifallah couple sa
10
2026-05-31 via Nuitee
M
Marieta family_with_children sa
9
Placentera estancia en el Hilton Garden Inn
Pros:

La camaradería de los trabajadores del restaurante y de la recepción

Cons:

El servicio de habitaciones olvidaba poner toallas siempre

2026-05-30 via Nuitee
J
Joseph solo_traveller sa
8
Pros:

Location room size amenities

Cons:

Onboarding delay

2026-05-30 via Nuitee
K
khaled solo_traveller kw
5
2026-05-29 via Nuitee
M
Melchor solo_traveller ae
9
2026-05-27 via Nuitee
H
Haytham family_with_children sa
10
5/5 ⭐⭐⭐⭐⭐ An Exceptional, Serene Family Stay!
Pros:

Our 3-night, half-board stay in a connecting family room at the Hilton Garden Inn was fantastic from start to finish.

The rooms are incredibly spacious. The overall atmosphere is quiet and serene, yet remarkably welcoming and engaging. The rooftop pool is absolutely gorgeous, especially with the skylights.

The restaurant serves multiple cuisines, and every single dish was high quality, delicious, and beautifully presented.

What truly sets this hotel apart is the staff. The reception team was highly proactive, offering excellent guidance and tips on nearby places to explore. The chefs and restaurant staff spared no effort to deliver a flawless dining experience.

We leave with sincere gratitude and highly recommend this property for a seamless family getaway!

2026-05-27 via Nuitee
H
Hesham family_with_children eg
8
2026-05-20 via Nuitee