UNWIND HOTEL & BAR OTARU

Hotels
9.2 (1117 reviews)
Ironai 1Chome 8-25 , Otaru , jp
+81 50-3628-1983

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Clean rooms
Cons:
Food quality could be better
Some amenities were lacking

Categories

Cleanliness
9.29
Rooms were clean and beds were really comfortable.
Service
9.76
Staff was tremendously helpful and nice.
Location
9.5
Convenient location, mid-point from Otaru station and near the canal.
Room Quality
8.95
Rooms had very high ceilings and large windows but some rooms were small.
Amenities
9.08
Bar and breakfast were very good, but some amenities could be improved.
Value for Money
9.24
Overall, the experience felt worth the cost.
Food and Beverage
8.29
Food quality was somewhat lacking in flavor despite good presentation.
Overall Experience
9.46
A beautiful hotel with excellent service and a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:22

Property Description

Modern Accommodation with a Touch of Elegance

1. Stylish Rooms with Modern Amenities: Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Enjoy a restful night's sleep surrounded by quality bed linen and plush towels.

2. Culinary Delights at Your Doorstep: Indulge in a gastronomic journey at our on-site restaurant and bar, offering a delectable selection of dishes and drinks to satisfy your cravings.

3. Convenient Location for Exploring: Located just 800 meters from Otaru Station, our hotel provides easy access to nearby attractions such as the Otarushi Zenibako City Center and is within reach of key transport hubs like Sapporo Station and Okadama Airport.

Book your stay at UNWIND HOTEL & BAR OTARU for a memorable and relaxing experience in Otaru.

Important information:

When booking 10 people or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

9.2
Based on 1117 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.5
Room Quality: 8.95
Amenities: 9.08
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 9.46
鍼灸治療院 • solo_traveller • jp
10
リラックスできました。
Pros:

五月連休、宿泊はしなかったのですが、ディナーだけ利用した。
お料理がレンジでチンではなく、本格的で、美味しかったので、次は宿泊してみたいと思ったのです。
夜ご飯も中々でしたが朝食には驚かされました。味は勿論ですが、素晴らしい演出でした。御礼

Cons:

無し、

2026-07-21 • via Nuitee
T
Ting • family_with_children • tw
8
2026-07-21 • via Nuitee
P
Pattraditya • family_with_children • id
9
2026-07-20 • via Nuitee
久視 • couple • jp
6
満足
Pros:

スタッフの方々が丁寧です。観光ロケーションが良い立地

Cons:

朝食に暖かいメニューが無い

2026-07-19 • via Nuitee
賓紘 • couple • tw
10
2026-07-18 • via Nuitee
F
FRANCOISE ORIANE • solo_traveller • pf
9
Séjour très sympathique
Pros:

Accueil très agréable Petit déjeuner délicieux

Cons:

Rien

2026-07-11 • via Nuitee
C
CHI WA • solo_traveller • hk
9
Pros:

酒店氛圍很好，房間雖細小，但配置很好。早餐亦相當豐富和特別。

2026-07-10 • via Nuitee
M
Manabu • extended_group • jp
10
2026-07-06 • via Nuitee
D
DROR • couple • il
1
Pros:

מיקום

Cons:

חוצפה של המלון שלא טרח להודיע שיש כרגע בניה צמוד למלון . תחושה של שהיה באתר בניה . בושה למלון ולאתר בוקינג שלא דורשים שקיפות מהמלון !

2026-07-04 • via Nuitee
M
maurizio • solo_traveller • it
10
Fascino e ottima accoglienza
Pros:

Un hotel all’occidentale, di grande fascino, gestito con cura e gentilezza. Se avete l’auto meglio arrivare per tempo, perché i comodi posti (a pagamento) sono pochi. Abbiamo comunque visto altri parcheggi in zona. A fine giugno abbiamo goduto del terrazzo al quarto piano, molto ben tenuto e piacevole (peccato che chiuda alle 10 pm).

Cons:

la nostra camera, con letto king, era ottenuta unendo due grandi letti singoli, e usare i carica batterie e la luce non era comodissimo. A saperlo avremmo scelto la camera con due letti, ma siamo stati bene ugualmente.

2026-07-02 • via Nuitee
Y
Yamazaki • couple • jp
10
2026-06-27 • via Nuitee
F
Felix • solo_traveller • de
7
2026-06-27 • via Nuitee
K
Kyle • family_with_children • sg
7
2026-06-26 • via Nuitee
Y
Yuanyu • family_with_children • tw
10
2026-06-26 • via Nuitee
E
Edward • couple • au
10
2026-06-24 • via Nuitee
K
Kotajarvi • couple • ca
10
2026-06-18 • via Nuitee
K
Kozeni • couple • jp
9
定宿
Pros:

クラシカルで素晴らしい

2026-06-17 • via Nuitee
K
Kai Xiang • solo_traveller • sg
9
Pros:

Superb location, very classy and charming hotel, large and comfortable loft room, amazing breakfast

Cons:

Parking was not free and was across the road in public carpark as hotel carpark was full

2026-06-16 • via Nuitee
M
Mai • couple • jp
10
非日常をたのしむ贅沢旅！
Pros:

朝食絶品！ワインのフリーサービスも嬉しかったです。

Cons:

特になし

2026-06-14 • via Nuitee
C
Cindy • couple • sg
8
Great for a one night stay to explore Otaru
Pros:

Super conveniently located boutique hotel with a truly welcoming feel. From the moment we arrived, the staff were attentive, friendly, and genuinely helpful—service was excellent throughout our stay.

What stood out most was breakfast: the high tea set is a fun and interesting experience, and it made the morning feel special rather than routine buffet. Another highlight was the evening offering—free wine available from 5–6:30 pm, which was a lovely touch and an easy way to unwind after a day out.

Overall, this is the kind of place that gets the details right: great location, thoughtful hospitality, and standout small experiences that make the stay memorable.

Cons:

The room layout definitely wasn’t for me. The space felt chronically small, and the queen bed is also on the smaller side, which made it feel crowded from the moment we entered.

Overall, the room felt claustrophobic—there just wasn’t enough breathing room to feel comfortable or relaxed.

2026-06-14 • via Nuitee