UNWIND HOTEL & BAR OTARU

Hotels
9.2 (1131 reviews)
Ironai 1Chome 8-25 , Otaru , JP
+81 50-3628-1983

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Clean rooms
Cons:
Food quality could be better
Some amenities were lacking

Categories

Cleanliness
9.29
Rooms were clean and beds were really comfortable.
Service
9.76
Staff was tremendously helpful and nice.
Location
9.5
Convenient location, mid-point from Otaru station and near the canal.
Room Quality
8.95
Rooms had very high ceilings and large windows but some rooms were small.
Amenities
9.08
Bar and breakfast were very good, but some amenities could be improved.
Value for Money
9.24
Overall, the experience felt worth the cost.
Food and Beverage
8.29
Food quality was somewhat lacking in flavor despite good presentation.
Overall Experience
9.46
A beautiful hotel with excellent service and a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:22

Property Description

Modern Accommodation with a Touch of Elegance

1. Stylish Rooms with Modern Amenities: Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Enjoy a restful night's sleep surrounded by quality bed linen and plush towels.

2. Culinary Delights at Your Doorstep: Indulge in a gastronomic journey at our on-site restaurant and bar, offering a delectable selection of dishes and drinks to satisfy your cravings.

3. Convenient Location for Exploring: Located just 800 meters from Otaru Station, our hotel provides easy access to nearby attractions such as the Otarushi Zenibako City Center and is within reach of key transport hubs like Sapporo Station and Okadama Airport.

Book your stay at UNWIND HOTEL & BAR OTARU for a memorable and relaxing experience in Otaru.

Important information:

When booking 10 people or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1131 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.5
Room Quality: 8.95
Amenities: 9.08
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 9.46
K
King Fai • solo_traveller • hk
10
Pros:

環境典雅 有迎賓香檳 晚餐一流

Cons:

普通房間空間略細

2026-09-17 • via Nuitee
E
edith • couple • tw
10
The hotel is gorgeous and staff beyond helpful.
Pros:

The staff were amazing. So very helpful and sweet. It’s simply a gorgeous property.

Cons:

Certain areas need some dusting love. The restaurant is beyond beautiful in the morning but for dinner seems a bit cavernous. Dim the lights and put sexy candles on the tables.

2026-09-15 • via Nuitee
L
Lauren • extended_group • us
10
Wonderful overnight stay at this property .
Pros:

Perfect location for our first time in Otaru. Very helpful staff . Delicious breakfast !

Cons:

None

2026-09-14 • via Nuitee
H
HIROSHI • solo_traveller • jp
8
歴史ある街で，歴史感のある滞在
Pros:

古い建築物をリノベーションして良い雰囲気あるホテルだった．辺りは静かなのに，観光に便利な位置にあり，買い物や食事できる店も多く，コンビニも近くある．
また，夕食，朝食とも楽しめる演出があり，夕方のフリーバー，屋上のテラスなど楽しめた．

Cons:

仕方ないのですが，少々手狭に感じる事．
エレベーターがレストランや清掃のバックヤードに近く裏方が見えてしまう事ですかね．人によっては気になるかも知れません．

2026-09-13 • via Nuitee
K
Kotomi • couple • jp
10
2026-09-01 • via Nuitee
T
Tsugihiro • solo_traveller • jp
8
2026-09-01 • via Nuitee
T
Taiki • couple • jp
10
Pros:

全体的に綺麗でゆっくりと過ごせました。朝食が盛り沢山で、バーも含めとても楽しめました。

2026-08-30 • via Nuitee
C
Chun-Fu • couple • tw
10
2026-08-29 • via Nuitee
S
shuhui • solo_traveller • tw
10
2026-08-28 • via Nuitee
T
Tomohiro • solo_traveller • jp
9
2026-08-24 • via Nuitee
卉郁 • solo_traveller • tw
9
2026-08-20 • via Nuitee
G
Giovanni • couple • it
1
A shabby place in the beating heart of the city.
Pros:

La posizione

Cons:

Tutto il resto 0 e sono stato condizionato dalle vostre recensioni positive che vi prego di rivedere subito

2026-08-15 • via Nuitee
R
Ryo • family_with_children • jp
8
2026-08-07 • via Nuitee
川島 • couple • jp
10
2026-08-06 • via Nuitee
C
Chiharu • couple • jp
10
2026-08-03 • via Nuitee
H
Hilary • couple • jp
4
Extremely small room with no space for your luggage!
Pros:

Historic building with a nice 4th floor outside seating terrace. Good location.

Cons:

The size of the room was extremely misleading. We were prepared for a small room but not prepared for the bed, sofa, and two tables with no closet or space to put anything making the room unbearable to move around. We were forced to block the entry to the door with our luggage and move it every time we wanted to get out of the room or use the bathroom/shower. We had to use the coffee table for our other luggage.

2026-08-02 • via Nuitee
鍼灸治療院 • solo_traveller • jp
10
リラックスできました。
Pros:

五月連休、宿泊はしなかったのですが、ディナーだけ利用した。
お料理がレンジでチンではなく、本格的で、美味しかったので、次は宿泊してみたいと思ったのです。
夜ご飯も中々でしたが朝食には驚かされました。味は勿論ですが、素晴らしい演出でした。御礼

Cons:

無し、

2026-07-21 • via Nuitee
T
Ting • family_with_children • tw
8
2026-07-21 • via Nuitee
P
Pattraditya • family_with_children • id
9
2026-07-20 • via Nuitee
久視 • couple • jp
6
満足
Pros:

スタッフの方々が丁寧です。観光ロケーションが良い立地

Cons:

朝食に暖かいメニューが無い

2026-07-19 • via Nuitee