Renaissance Brussels Hotel

Hotels
•
Renaissance Hotels & Resorts
8 (2268 reviews)
Rue Parnasse 19 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Cons:
High prices
Housekeeping issues

Categories

Cleanliness
7.5
Multiple guests commented on cleanliness positively, but there were also issues with housekeeping.
Service
8.5
Overall, the staff received positive feedback, though some interactions were less favorable.
Location
8.5
Convenient location, easy access to key attractions but some minor comments were made.
Room Quality
8
Rooms were generally spacious and comfortable, although there were minor issues reported.
Amenities
8.5
Amenities like breakfast and restaurant were praised; however, some facilities were unavailable.
Value for Money
7
Some guests felt that the pricing was high relative to the quality experienced.
Food and Beverage
8
Breakfast and dining options received favorable reviews, though some guests found prices high.
Overall Experience
8
Most guests enjoyed their stay, despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Curious and Adventurous Travelers Hub
Immerse yourself in the unexpected charm of Renaissance Brussels, a haven for those seeking more than just a place to stay.

Luxurious Rooms and Culinary Delights
Indulge in our recently renovated rooms with cozy bedding and top-notch amenities. Delight your taste buds at 'The Poet' restaurant, where culinary experiences await.

Fitness and Relaxation
Stay active at our well-equipped fitness center and unwind in the indoor swimming pool. Your perfect retreat in the heart of Brussels.

Book now for an unforgettable experience at Renaissance Brussels - where every moment is crafted for your enjoyment.

Important information:

The Club Lounge is opened from Monday to Sunday. Breakfast service remains at The Poet Restaurant.
WiFi is available in all areas and is free of charge.
Please note that reduced parking fees apply during weekends.
Breakfast is free for children under 6 and there is a 50% discount for children between 6 and 12 years old.
The Family room is exclusively designed for families (up to 2 adults and 2 children). Any reservations made for 4 (four) adults will result in an additional charge of EUR 20 upon check-in.Pet fee of EUR 50 per stay and EUR 10 per night, with a maximum of 2 pets per room.

As part of our ongoing efforts to enhance our facilities, we would like to announce that our property will be undergoing renovations starting June 15Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 29 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2268 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
J
Jean-robert • solo_traveller • be
10
Magnifique
Pros:

La chambre et le petit déjeuner

Cons:

Les travaux au parking

2026-06-06 • via Nuitee
D
Daniel • solo_traveller • es
6
Ruido aire acondicionado averiado e imposible de solucionar
Pros:

Regular

Cons:

Poca comodidad .

2026-06-04 • via Nuitee
G
Gil • family_with_children • lu
4
Very disappointing considering the high price !
Pros:

Not much. Rooms are of decent size and functional.

Cons:

Staff is not professional. Pool was closed and that information was given to us only when we checked in. Hotel needs urgent update and some places in the hotel smell bad.

2026-06-04 • via Nuitee
N
Nastassia • couple • pl
9
2026-06-04 • via Nuitee
A
André • solo_traveller • pt
9
2026-06-02 • via Nuitee
J
José • solo_traveller • pt
10
2026-06-02 • via Nuitee
O
Orazio • couple • it
8
Nel complesso soddisfacente
Pros:

Non ho fatto la colazione in hotel

Cons:

La mancanza del bidet nei servizi è davvero fastidiosa

2026-06-02 • via Nuitee
K
Kalifat • couple • gb
5
Pros:

Good location and good staff at the kitchen

Cons:

Expensive breakfast, poor cleaning standards (toilets don’t get disinfected sufficiently in my opinion. It’s rushed cleaning

2026-06-01 • via Nuitee
A
Alain • family_with_children • fr
6
Peux mieux faire
Pros:

La suite
Le lit confortable .
Seules petites attentions,le café et 2 petits gâteaux .
Petit déjeuner avec bcp de choix

Cons:

Absence de boissons fraîches dans le frigo
J'ai rempli moi même ma bouteille d'eau pour mettre au frigo .
Pâtisseries très moyennes .
Sortie du parking à revoir, appareil qui ne fonctionne pas correctement.

2026-05-31 • via Nuitee
J
Jérémy • couple • be
4
2026-05-31 • via Nuitee
P
Pasc67 • solo_traveller • be
9
Très bel hôtel cosy dans le quartier européen
Pros:

La situation, le confort, le calme

2026-05-31 • via Nuitee
K
Kankonde • couple • be
10
2026-05-30 • via Nuitee
F
FinnStreber • Solo travel • Stockholm
2
Shabby hotel, poor breakfast
Pros:

An atypical representative of the Marriott chain. A shabby and dirty hotel where the concept of service seems completely unknown. Breakfast consisted of warm, softened fruit that had been sitting out for too long, empty water pitchers and serving trays, and poor-quality ingredients. I rarely leave breakfast unfinished, but in this case I had no choice.

The room was spacious, but the overall impression — right down to the dirty windows was dingy and unkempt. Avoid this place and pay a few dozen euros more for proper accommodation.

2026-05-29 • via Tripadvisor
C
Cornelia • extended_group • de
8
2026-05-27 • via Nuitee
I
Inge • family_with_children • no
9
2026-05-26 • via Nuitee
K
Kurt • couple • de
8
2026-05-26 • via Nuitee
A
Annemarie • extended_group • at
9
Eine großartiges Hotel mit ausgezeichneter Lage
Pros:

Gut sortiertes Frühstück, freundliches Personal, ausgezeichnete Lage, großartiges Bett, ruhiges Zimmer, sehr komfortabel und sauber, richtig zum Wohlfühlen

2026-05-26 • via Nuitee
R
Rodrigo • solo_traveller • ca
9
2026-05-25 • via Nuitee
P
peacefullytread • Family • New York City, New York
2
Did read the reviews... did not believe them.
Pros:

I rarely leave negative reviews, which is why this experience was particularly disappointing. I’ve been a loyal Bonvoy member for years (previously SPG) and this is genuinely my first negative review in over 14 years.

I booked and specifically reserved a king room. Instead, I was placed in a queen room. I even had a screenshot at check-in showing that I had been assigned a queen room, and I raised the issue multiple times throughout my stay. Each time, I was essentially brushed off, only to be told at checkout: “Why didn’t you ask for a king?” I did — several times. That was the most frustrating part of this experience.

Had I received the room I actually booked and had confirmation for, I likely would have given this hotel 5 stars. My issue is not that the property is older. I had already read comments mentioning dated rooms and thought I could overlook that. And to be fair — if you enjoy vintage furnishings, this hotel has all of its 1980s décor intact for you to appreciate, including aging carpet and plumbing. The age itself was not the problem.

The restaurant staff deserve 5 stars. They were wonderful. Housekeeping also deserves 5 stars because they clearly work hard and do a great job with the tools and rooms they’ve been given. They maintained the rooms well despite the property itself feeling tired and overdue for updates.

What made this stay so disappointing was spending several days in the wrong room despite repeatedly bringing it to staff attention, resulting in much of the stay being uncomfortable. Afterward, I stayed at a Hilton, and it was honestly a relief: the room was clean, updated, and — importantly — it was the room category I had actually reserved.

The lowest point of this stay wasn’t the older rooms; it was repeatedly raising a legitimate issue and feeling dismissed rather than helped.

I am going to explore other bonvoy properties next time. Wish I had done moxy, I do not like that they are not full service but room is more important to me than service level.

Buyer beware and please review photos prior to your choice.

2026-05-24 • via Tripadvisor
C
Colette • couple • be
7
Il y a mieux , surtout le déjeuner, pour 29€, euh......cela est loin d'être au top, et le personnel
Pros:

L'ensemble, chambre, emplacement pour ce que l’on devait faire.

Cons:

La caution de 50€ récupérée dans 48h
Personnel très désagréable au déjeuner, dont le superviseur et aussi le personnel de contact à l'entrée pas vraiment au top et personne ne parlant le français.

2026-05-24 • via Nuitee