Renaissance Dallas Hotel

Hotels
•
Renaissance Hotels & Resorts
9 (347 reviews)
2222 Stemmons Freeway , Dallas , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Cleanliness
High-quality food
Cons:
Some noise issues in rooms

Categories

Cleanliness
9.08
Reviewers consistently praised the cleanliness of the hotel.
Service
9.55
Exceptional service noted by multiple guests, highlighting friendly and attentive staff.
Location
8.59
Conveniently located outside downtown, offering a peaceful retreat.
Room Quality
8.54
Generally good room quality, although one review mentioned dated furniture and issues with noise.
Amenities
9.07
Good amenities highlighted, including a rooftop pool and upgraded rooms.
Value for Money
9.03
Guests felt they received good value considering the quality and service.
Food and Beverage
9.08
Food at the restaurant received high praise across several reviews.
Overall Experience
9.05
Overall positive experience with multiple mentions of guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:18

Property Description

Luxurious Accommodations - The Renaissance Dallas offers spacious rooms with modern amenities, including flat-screen TVs and marble baths. Enjoy panoramic views of downtown Dallas from large windows in each room.

Relaxation and Recreation - Unwind at the heated rooftop pool or maintain your fitness routine at the on-site fitness center. The perfect way to relax after a day of exploring the city.

Convenient Location - Situated just 2 miles from the West End Entertainment District and close to popular attractions like the Dallas World Aquarium and AT&T Performing Arts Centre, the Renaissance Dallas provides easy access to the best of the city.

Experience the ultimate blend of comfort and convenience at the Renaissance Dallas. Book your stay now for an unforgettable getaway.

Important information:

Please note: guests must be at least 21 years of age to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 28 per day.

Location

Guest Reviews

9
Based on 347 reviews
Cleanliness: 9.08
Service: 9.55
Location: 8.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
K
Kim • couple • us
6
Overall it was alright, comfortable but I’ve stayed at other properties which were far better including your property in
Pros:

Location, bed was comfortable, cookies at front desk was an added touch, we asked for a later checkout at noon which they were willing to change.

Cons:

The staff.
At the front desk Sunday the woman who did my checkout did not offer me a copy of the bill for review. So I asked her for a copy of the bill and she said she had already closed the screen so I had to tell her I want a copy to review anyway. It was then she pulled up and printed me a copy.

In the dining room at breakfast on Sunday I asked the waiter if he would make me an omelet and the guy said ‘no’. A few minutes later I saw another diner with an omelet

When we were ready to leave our room 1124, I called the concierge to ask if they could bring up a trolly because we had a lot of items. The guy’s answer was “We don’t have the staff to bring up a luggage trolley but you can come down and get one yourself. When we got down to the lobby, it was practically empty and there were 3 bellmen in the front standing around.

In all three cases your staff was just lazy about taking an extra step to give us quality service.

2026-05-18 • via Nuitee
K
Kevin • solo_traveller • us
5
Renovated hotel with too much highway noise!
Pros:

The pool and fitness center are good, the staff is welcoming, and my room felt very clean.

Cons:

The Renaissance has been remodeled recently but still feels dated. The hotel is right on Stemmons Fwy, so the ones that face the freeway are noisy, even at 1 or 2 am from the sound of cars passing. Even on the eleventh floor! Do not book here if that will drive you crazy.

2026-05-04 • via Nuitee
S
Scott • solo_traveller • au
10
2026-04-26 • via Nuitee
T
Tamrala • couple • us
10
Pros:

It was close to the venue we attended. The Majestic Theater right next door)
It was close to walk to restaurants to eat

2026-04-23 • via Nuitee
Y
yosmar • solo_traveller • ve
10
Volvería a este hotel
Pros:

Excelente ubicación

2026-04-06 • via Nuitee
Y
yosmar • couple • ve
9
Soñada
Pros:

Cama cómoda, instalaciones limpias y ubicación

Cons:

Comida muy grasosa y picante

2026-04-06 • via Nuitee
Y
yosmar • extended_group • ve
10
El mejor
Pros:

Buen desayuno

2026-04-06 • via Nuitee
M
michelleu928 • Business
10
Renaissance
Pros:

Everything was wonderful! Sha’Kira was so helpful at check in. We love staying here, the staff is always so welcoming and friendly.

2026-04-04 • via Tripadvisor
J
Jesus • couple • us
10
2026-03-30 • via Nuitee
J
jiaqit2022 • Solo travel
10
Great stay
Pros:

It was a nice stay at the Marriot Hotel , front desk Shakira assisted me check in, she is so sweet and helpful! Very fun to chat with!

The room is clean as usual!

2026-03-28 • via Tripadvisor
F
Fearless49316872351 • Business • Albuquerque, New Mexico
10
Superb Hotel with Excellent Staffmembers
Pros:

We were warmly welcomed at the reception desk by Karina who was very accommodating and helpful. She exhibited hospitality at its very best. The room was spotless with comfortable, supportive beds, great pillows, and fresh, clean linens. The view of the Dallas skyline was beautiful. Drapes provided full blackout - optimal for sleeping. Minor mini-fridge problems (had been left on defrost mode) swiftly & efficiently corrected by Darryl, the superb Maintenance Technician. Could not imagine a nicer hotel.

2026-03-27 • via Tripadvisor
A
adambL6701NB • Family
10
The Best Hotel experience I ever had In Texas
Pros:

Came down to Dallas Texas for my Girlfriends Hope works conference. During our stay I visited the Asador Bar and had Great warm welcome from Manger Gurkan Eyigor , Chris , Matt and Jorge for the couple days I stayed at the Renaissance there positive , friendly Manner and knowledge of the cities sites kept me coming back everyday of my visit. Other than the laughs and info they were giving they also had special touch on my food and drinks served to me. The stay was so great i recommended my cousin that is coming for a soccer tournament to stay in this wonderful Hotel ran by really great and professional crew.

2026-03-27 • via Tripadvisor
J
jose • family_with_children • us
6
2026-03-26 • via Nuitee
D
Dream26893984657 • Business • Marietta, Ohio
10
Awesome stay
Pros:

Our room was delightful
And, we thoroughly enjoyed the restaurant & the club lounge experience.
Food was delish & service was the best, thank you Debra & Jasmine!
See you on our next work trip

2026-03-25 • via Tripadvisor
G
girlo2026 • Business
10
All about the grace
Pros:

Grace the valet is amazing! Give her a raise!

2026-03-24 • via Tripadvisor
K
kennethr193 • Family • Burbank, California
10
Shakira at the Front Desk: A Masterclass in Hospitality!
Pros:

We just checked into the Renaissance Dallas Hotel and had to stop what I was doing to write this review immediately. From the moment we walked in, the energy was welcoming, but it was Shakira who truly elevated our experience. She handled our check-in with such warmth and professionalism that it felt less like a hotel transaction and more like being welcomed by a friend. Her attention to detail, genuine smile, and willingness to go the extra mile set the tone for what I can already tell will be a fantastic stay. It’s rare to find someone so passionate about customer service these days. If you stay here, hope you get to interact with her! Thank you, Shakira, for the best first impression we could have asked for. Thank you! 🫶🏾

2026-03-18 • via Tripadvisor
I
Inspire612467 • Business
10
Dallas Renaissance Hotel - 5-STARS!!
Pros:

I LOVE the Renaissance here on Stemmons Fwy in Dallas! It’s my home away from home and the staff here are amazing! From the front desk to the restaurant to the 27th floor hospitality lounge to the housekeeping staff, this is a remarkable hotel! 5-STARS all around!

2026-03-18 • via Tripadvisor
A
aar0nalberth • Solo travel
10
Note of gratitude for Sha’Kira
Pros:

Sha’Kira was absolutely outstanding during my visit. From the moment I checked in, she was warm, accommodating, and welcoming. Her vibrant spirit and engaging conversation made me feel completely at ease, turning my stay into a comfortable, home-like experience. I left feeling genuinely cared for and grateful for her exceptional hospitality.

2026-03-07 • via Tripadvisor
U
U1255MEjamesm • Business
10
Sha’kira is the best
Pros:

Sha’kira was the best experience I have ever had at hotel check in. She was polite and respectful. Had all the answers to my questions. Wish I could give more then 5 stars

2026-03-06 • via Tripadvisor
W
willowm235 • Business
10
Incredible Customer Service - Thank you, Loretha!
Pros:

Our company stayed at this establishment while going to a conference in Dallas. Little did we know that two of our packages got left at the hotel containing merch, company banners/table cloths, and handouts. As a small company, we were very disappointed in losing these packages containing important marketing materials. Loretha from the Loss Prevention/Shipping and Receiving department called me three weeks after our visit and let me know that she had our packages, safe and sound, and that she would be happy to ship them to us, as we are not native to Texas. She was beyond helpful, extremely sweet, and really saved our company a lot of time and money by reaching out and taking care of our items. We will DEFINITELY be staying at this hotel again, I cannot recommend it enough, and the customer service is impeccable! Thank you, Loretha. :)

2026-03-04 • via Tripadvisor