Hilton Houston Plaza/Medical Center

Hotels
Hilton Hotels & Resorts
7.9 (2015 reviews)
6633 Travis Street , Houston , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Location near medical center
Helpful staff
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
5.86
Multiple issues with cleanliness noted, including unclean rooms and lack of restocking.
Service
9.33
Generally positive comments about staff interactions, although some service issues reported.
Location
9.87
Positive feedback on the hotel's proximity to medical facilities and convenience.
Room Quality
6.82
Some rooms reported as old and not well-maintained; however, a few reviews praised the suite.
Amenities
7.85
Limited amenities offered, with some complaints about additional fees.
Value for Money
6.81
Many mention better value at other hotels with included amenities.
Food and Beverage
8.36
Comments on the Starbucks being appreciated, though limited food options available.
Overall Experience
8.33
Mixed reviews overall; location praised but cleanliness and value questioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:35

Property Description

Exceptional Accommodations and First-Class Facilities
Experience top-notch accommodations at the Hilton Houston Plaza/Medical Center, where luxury meets comfort. Enjoy modern rooms and upscale amenities that cater to all your needs.

Convenient Location near Major Houston Attractions
Explore Houston with ease as you stay at our hotel located near popular attractions like the Brown Convention Center, Minute Maid Park, and the Galleria shopping center. Immerse yourself in the vibrant city life just steps away from your accommodation.

State-of-the-Art Fitness Center and Rooftop Pool
Stay active during your stay with access to our cutting-edge fitness center and unwind by taking a refreshing dip in the rooftop outdoor pool. End your day with a drink at the poolside bar, offering stunning views of the city skyline.

Book now to indulge in a luxurious stay at the Hilton Houston Plaza/Medical Center and create unforgettable memories in the heart of the Texas Medical Center.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

7.9
Based on 2015 reviews
Cleanliness: 5.86
Service: 9.33
Location: 9.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 6.81
Food and Beverage: 8.36
Overall Experience: 8.33
C
carlos couple us
10
Pros:

The high rise king suite was nice with a great view of the city

2026-08-28 via Nuitee
X
Xiaohong couple au
8
2026-08-28 via Nuitee
J
Jill couple us
8
2026-08-28 via Nuitee
D
Debora couple br
10
2026-08-28 via Nuitee
J
Jennifer family_with_children us
10
2026-08-27 via Nuitee
O
O'Keefe solo_traveller us
8
Price was right overall but I would have paid more for a higher level of cleanliness. The dirty floor made me wonder if
Pros:

Staff is great.

Cons:

Shuttle wasn’t available twice a day which happened to be when I needed to go to MD Anderson.

The floor in the room was not clean or recently vacuumed. I dropped a contact on the floor. I couldn’t see it so J turned the spot light on my phone only to reveal corn kernels, pieces of bubble gum wrappers, lint / dust, gritty to walk on.

The shower turned on full speed took over five minutes before I had very hot water.

2026-08-27 via Nuitee
M
margaretl43 Couples Rockville, Montgomery County, Maryland
4
Nice place to stay but poor service and some issues
Pros:

We booked this hotel to have a place to stay while helping our son move into college nearby. This is our son's second year and we are trying to find a nice, reliable place to stay. This is a nice hotel but there are some issues:
1) No ice available. There is a note in our room that said we can request ice from the front desk. We called the front desk to request ice but after waiting a while, my husband got tired of waiting and went to the lobby looking for the ice, which he got from the bartender. We called to cancel the ice from the front desk to which the front desk personnel said there were no more ice available.
2) Sheer curtains. Our room was located right above the lovely bar area but the curtains were too sheer! You could see right through the curtains. Very unusual. Good thing there weren't people around in the bar area below us.
3) Clogged sink. Our sink was clogged, somehow it got stuck (we did not cause the clog, it was already that way) and we couldn't properly drain the water.

We were staying only one night and it was getting too late so we just stayed in the assigned room and was glad to leave the next morning. After we checked out, we were followed up with a text from the management team to see how our visit went, which was a nice gesture. I proceeded to explain our situation about the lack of ice available at that hotel location and I added to say that if there is a service to receive ice from the front desk, there should actually have ice available, otherwise that is false advertising. I was offended by the management when it seemed like the management did not understand my side of the situation. It was 100 degrees in Houston and after a long day of moving my son into school, we were hot and wanted an ice cold beverage. There was no ice in the ice machine in the 10th floor where we were staying.

Next time, I better just ask for another room or look for another place to stay.

2026-08-25 via Tripadvisor
J
John solo_traveller us
10
2026-08-25 via Nuitee
J
Jamarcus extended_group us
8
2026-08-24 via Nuitee
A
AlArfaj couple sa
8
2026-08-22 via Nuitee
J
James couple us
10
Great
2026-08-22 via Nuitee
C
Collette extended_group us
10
2026-08-21 via Nuitee
S
sharoncI7779FT Couples
10
A great staff .
Pros:

Eugene Limo driver, going to appointment and returning. He was exceptionally helpful and a joy to ride with.

2026-08-20 via Tripadvisor
T
TIM couple us
8
VERY NICE STAY, CLEAN AND CONVENIENT
2026-08-18 via Nuitee
I
Isidor couple us
10
comfortable quiet location
Pros:

Quiet location.

Cons:

N/A

2026-08-17 via Nuitee
P
Pappion couple us
10
2026-08-17 via Nuitee
J
Josie couple us
10
2026-08-13 via Nuitee
J
Josie couple us
10
Pros:

Beautiful view of the city’s skyline

2026-08-13 via Nuitee
V
Virginia extended_group us
9
So thankful we had a sofa.
Pros:

Loved the location and outside space.

Cons:

Beds were too soft for my husband. He ended up sleeping on the sofa.

2026-08-13 via Nuitee
P
Patrick solo_traveller us
10
2026-08-13 via Nuitee