Hilton Houston North

Hotels
•
Hilton Hotels & Resorts
8.2 (532 reviews)
12400 Greenspoint Drive , Houston , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Professional shuttle drivers
Good location near airport
Cons:
Dirty room conditions
Expensive and unsatisfactory breakfast
Under-maintained elevators

Categories

Cleanliness
6.53
The room was dirty, with issues in the bathroom and dusty surfaces.
Service
10
Exceptional service from staff, especially the shuttle drivers, who were professional and helpful.
Location
8.5
Convenient location for airport access, but hotel is busy with training crews.
Room Quality
8.04
Spacious rooms but had cleanliness issues and limited amenities.
Amenities
7.49
Limited amenities available; several items missing from the room.
Value for Money
9.02
Considering the location and service, it offers reasonable value despite some flaws.
Food and Beverage
6.98
Breakfast was expensive and considered terrible by guests.
Overall Experience
9.03
Overall a pleasant stay with exceptional service despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:44

Property Description

Modern Amenities and Spacious Accommodations
Experience comfort and convenience at the Hilton Houston North, located near Bush Intercontinental Airport. Relax in the outdoor pool or stay active in the modern fitness center.

Versatile Meeting Facilities and On-Site Activities
Plan your events effortlessly with our spacious meeting and banquet facilities. Let our activities desk help you make the most of your stay.

Nearby Attractions and Entertainment
Explore nearby attractions like Sam Houston Race Park and Minute Maid Park. For some family fun, visit Splashtown Water Park just a short drive away.

Book your stay at Hilton Houston North now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8.2
Based on 532 reviews
Cleanliness: 6.53
Service: 10
Location: 8.5
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.02
Food and Beverage: 6.98
Overall Experience: 9.03
A
April • family_with_children • us
10
Excellent and very comfortable
Pros:

Nice and quiet

Cons:

Nice and clean and easy to get to

2026-09-14 • via Nuitee
J
Jose • solo_traveller • us
10
2026-09-03 • via Nuitee
B
Brown • solo_traveller • us
8
Pros:

Comfort

Cons:

No microwave in the room

2026-09-03 • via Nuitee
G
Garciacrew • solo_traveller • us
7
2026-08-31 • via Nuitee
G
Gilbert • family_with_children • us
8
Visited with family and friends, had a nice staycation.
Pros:

Staff, location and facility.

Cons:

Had an US wide outage, checkin was a nightmare. Lovely hotel and great location.

2026-08-29 • via Nuitee
S
Soul • solo_traveller • us
10
Pros:

They have a lot of sitting space and the self-service food area was stocked also you can ordered whatever you like and it was delivered

Cons:

My room smelled like smoke and the hallway but I did book last minute so I just went and got freshener and cleanser for my room but beside that Bed pillows were comfortable temperature excellent their staff walk the hallways ask if you needed anything please let them know ASAP. The Hotel is also renovated and it shows well done Hilton north Greenpoint.

2026-08-26 • via Nuitee
J
Julia • solo_traveller • us
8
But room was nice
Pros:

Room was nice and clean,

Cons:

Room was kind of warm , the temperature stayed locked on 74°

2026-08-23 • via Nuitee
A
Andrew • extended_group • us
1
2026-08-18 • via Nuitee
Q
Q6575DQmatthewp • Family
10
Shuttle to hotel
Pros:

Michael L picked us up from the airport. He was amazing, curious, helpful and informative!! Really appreciated the help and conversation we had!!

2026-08-07 • via Tripadvisor
N
nancymP9676PL • Couples
10
Great ride and experience
Pros:

Michael L picked us up as expected from IAH - he was courteous, friendly and informative.

2026-08-07 • via Tripadvisor
I
iasiaw2026 • Family
10
Professional Friendly Service
Pros:

The hotel is beautiful, JC allowed us to check in by 12pm & provided us with outstanding service. All of the staff including Jazmyn and Clinton were friendly and professional. This is a top tier hotel & Id look forward to another visit

2026-08-07 • via Tripadvisor
J
jeromehU6106XD • Family
10
Shuttle service
Pros:

Michael L. In with the shittle service was amazing.

2026-08-03 • via Tripadvisor
9
971astae • Couples
10
Shuttle driver Michael L. Is Awesome!
Pros:

Michael L. was our shuttle driver to the airport. One of the most professional, patient, and kind drivers I’ve ever met. He’s a credit to your company!

2026-08-03 • via Tripadvisor
G
gregfL6667PG • Business
10
Welcome to Houston
Pros:

Michael was Fantastic! Courteous knowledgeable and funny!

2026-08-03 • via Tripadvisor
P
Passenger23825976859 • Family
10
Shuttle
Pros:

Shuttle service was great…thank you Micheal L.

2026-08-03 • via Tripadvisor
Q
Q3783YNmichaelq • Business
10
Nice Hotel!
Pros:

Really like the Hilton Houston North Hotel. Very nice room and hotel bar/restaurant. Also, the airport shuttle driver, Michael L, was awesome. He was on time, professional, and very personable. I’ll be back.

2026-08-01 • via Tripadvisor
J
JLD919 • Business
10
Amazing service. Friendly and helpful staff.
Pros:

The staff at this location always give their best. I am greeted, followed up on and genuinely cared about. The breakfast staff are exceptional. The service they provide and the friendliness is best in class. I always look forward to going down and eating.
Same with the restaurant and bar service. Always a warm greeting, a quick refill, and fast service of great food. The front desk crew are amazing in their helpfulness and hospitality. Clinton even brought me a book from his home when I had finished mine and was searching for another one. The staff make this hotel feel like a family outing.

2026-08-01 • via Tripadvisor
9
983clayr • Business
10
Plus
Pros:

Hotel staff were super friendly. Michael the shuttle driver was outstanding.

2026-07-26 • via Tripadvisor
S
S9836BNhenryb • Business
10
Absolutely amazing hotel for the price
Pros:

Juan R the Bartender is amazing five out of five stars. Best Bartender in this area.

Brad at the front desk was absolutely amazing, knowledgeable, and had great recommendations. 5/5 stars

David at the front desk was absolutely amazing as well. Super helpful and kind. 5/5 stars

April at the front desk was exceptional and very sweet! I had a little bit of an issue with one of my bookings and she fixed it immediately! Really led to a positive hotel experience. Five out of five stars.

2026-07-25 • via Tripadvisor
1
128dariusk • Business
4
Need improvement
Pros:

My experience with the Hotel was bad. No A/c switch my room 3 times. The food and my guy Michael with the shuttle was great!!! That motion a/c and hot water heater is terrible.

2026-07-22 • via Tripadvisor