The London West Hollywood at Beverly Hills

Hotels
9 (1307 reviews)
1020 N San Vicente Boulevard , Los Angeles , us
+1 844-489-9660

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Amazing staff
Great food
Cons:
Cleanliness issues
Expensive for some

Categories

Cleanliness
7.46
The property is described as having a smell of bleach and cleaning products due to old carpets, indicating cleanliness issues.
Service
9.43
The staff is consistently praised for being amazing and going above and beyond.
Location
9.47
The hotel is located in a tranquil area in the heart of Los Angeles, providing a perfect choice for guests.
Room Quality
8.92
Rooms are mostly described as spacious and comfortable, but there is mention of outdated decor.
Amenities
9.45
Amenities like the rooftop pool and gourmet dining have been positively mentioned, enhancing the guest experience.
Value for Money
8.41
While some reviews emphasize it's a bit pricey, they acknowledge the quality justifies the cost.
Food and Beverage
9.46
The restaurant and food options received high praise, especially the breakfast and romantic dinner.
Overall Experience
9.43
Overall positive sentiments highlighted in reviews suggest a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:01

Property Description

Luxurious Suites and Amenities
The London West Hollywood offers spacious suites with modern amenities including flat-screen TVs, iPod docking stations, and walk-in showers with soak tubs. Guests can enjoy complimentary breakfast and stunning views from balconies in most suites.

Gourmet Dining Options
Indulge in California cuisine at Boxwood restaurant or savor seasonal dishes at The Rooftop with outdoor dining. Both venues offer an extensive wine list and unique culinary experiences for guests to enjoy.

Fitness and Relaxation
Stay active at the 24-hour fitness centre with state-of-the-art equipment and outdoor yoga area. After a workout, unwind at the poolside cabanas or pamper yourself at the on-site salon for hair, nail, and makeup services.

Experience luxury and convenience at The London West Hollywood. Book your stay now for a memorable getaway.

Important information:

Pet policy is for dogs only. Dog must be 30 lbs or less. No other type of animals are allowed.

The Sun Deck may be closed on some dates due to private events.

The Amenity fee at the property includes:
- High speed WiFi
- Bottled water in room daily
- Keurig coffee and tea in room
- Guest exclusive year around rooftop pool
- State-of-the art 24 hr fitness center with Peloton bike
- Calls to land lines in LondonGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Property Video

Guest Reviews

9
Based on 1307 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
A
Alex • solo_traveller • cy
6
Cons:

Parking cost

2026-08-25 • via Nuitee
J
Jhumur • solo_traveller • us
7
It was good enough, but could’ve been better. A bit overpriced for what it was.
Pros:

Breakfast was good, but was the same thing every day. It also could’ve used more variety. The main things were just potato and frittata.

Cons:

The rooms look very old and dilapidated. They could use some renovating. Also, when I came into my room, the couch cushion was missing a cover so all you saw was foam, and the balcony door would not lock. When I told the front desk about this they did send someone up right away to fix these issues, but still. Not what you would expect to find upon entering your room on the first day at a five star hotel. They also didn’t have slippers or robes that most hotels of this caliber just give you.

2026-08-24 • via Nuitee
S
S • couple • mn
8
2026-08-23 • via Nuitee
K
Katie • couple • gb
8
2026-08-22 • via Nuitee
J
Julien • couple • fr
8
Très bien.
Pros:

Petit déjeuner très bien malgré les critiques lues sur booking.
Chambre très spacieuse.
Personnel top.

Cons:

L’absence de spa et la piscine petite

2026-08-22 • via Nuitee
J
Jessica • family_with_children • au
7
2026-08-22 • via Nuitee
P
Polina • family_with_children • ch
7
Chic hotel in West Hollywood
Pros:

The rooms and the location are the best part of the hotel. The rooms are big, spacious, light, well equipped. The location is amazing as well, within walking distance of restaurants and shops and close to Beverly Hills, 10 minutes by car.

Cons:

300 dollars per night as a deposit, which for 4 nights is not cheap, for already prepaid room. Additionally, when i thought I had paid in full already prior to arrival, it turns out there was additional amenity tax to pay at checkout. Yes, this sum was reflected as the difference between the prepaid sum and the total hotel charge, but still, somehow this should have been communicated better, not nice to have thought you already settled the bill, and there is still 193 dollars to pay.

2026-08-20 • via Nuitee
S
Sharon • family_with_children • nl
7
2026-08-18 • via Nuitee
C
chadwick • solo_traveller • jm
9
2026-08-17 • via Nuitee
L
Laura • solo_traveller • ae
8
Large rooms, friendly staff and a great rooftop pool
Pros:

Guest only pool
Quiet and large rooms
Friendly staff across the board
Complimentary breakfast is an excellent inclusion

Cons:

West Hollywood can be a noisy area and there’s nothing the hotel can do about that but be prepared to hear sirens etc.

2026-08-16 • via Nuitee
N
nomibal • NONE • Sydney, New South Wales
8
Great place to stay in West Hollywood
Pros:

We spent 3 nights at The London West Hollywood.
The hotel has alot to offer and the staff are very attentive.
The rooms could do with an upgrade - them seem a bit tired.

2026-08-15 • via Tripadvisor
W
Wagih • family_with_children • au
7
2026-08-15 • via Nuitee
C
Cristina • family_with_children • es
7
Nos gustó!
Pros:

Buena localización. Instalaciones en buen estado y comodas. Para nuestro gusto y dado el precio, pocos amenities, desayuno incluido en el precio un poco flojo.
Servicio de aparcacoches muy bueno aunque un poco caro. En definitiva un muy buen hotel aunque un poco caro.

Cons:

Nada en especial. A mejorar, el bufet del desayuno incluido en el precio...

2026-08-14 • via Nuitee
K
KI • family_with_children • kr
8
Good location to visit places in the northern LA
Pros:

Room was big enough for your family. Cozy & not noisy except the next room. Breakfast was ok. Bathroom is quite big. Location is good for us to visit places such as Universal Studio, Dodgers stadium, Getty within 30min by Car. Cleaness is good.

Cons:

Nothing special

2026-08-14 • via Nuitee
W
wenting • family_with_children • cn
10
Pros:

房间超级大，浴室又新又大，9楼皇家套房景观很棒，屋顶泳池很惊艳，最好开车，valet parking 稍微有点贵，地处比佛利山，去环球影城，星光大道，盖蒂中心，格里菲斯天文台都很近

2026-08-13 • via Nuitee
V
Vladimir • extended_group • it
8
2026-08-12 • via Nuitee
U
Ueli • family_with_children • ch
10
2026-08-12 • via Nuitee
N
Natalia • solo_traveller • ca
10
2026-08-11 • via Nuitee
A
Anna • family_with_children • es
3
Very disappointing handling of an accident involving our daughter
Pros:

We had genuinely enjoyed our stay at The London West Hollywood. The hotel is beautiful and most of the staff had been wonderful. We liked it so much that friends of ours actually booked and arrived during our stay based on our recommendation.

Cons:

Unfortunately, everything changed on our final day. As our children were about to play ping-pong on the terrace, the table suddenly collapsed before our 7-year-old daughter had even touched it, falling onto her foot. She was unable to walk, and we spent our final afternoon and evening in Los Angeles at Cedars-Sinai Emergency Department. The following day she still couldn’t walk, so we also had to cancel our plans, including a Warner Bros. visit with friends.

What disappointed us most was the hotel’s response. We fully understand that medical liability is handled by insurance — our own travel insurance covered the medical care. What we expected from a hotel of this standard was empathy, an apology and some acknowledgement of what our family had experienced.

Nobody from senior management came to ask how our daughter was or personally apologize. Even though the General Manager was at the hotel that morning, we were simply given his business card and told to contact him ourselves.

Accidents can happen. How a hotel responds to them is a choice. Sadly, after an otherwise wonderful stay, we left feeling deeply disappointed by the lack of care and hospitality shown when we needed it most.

2026-08-11 • via Nuitee
R
Robert • family_with_children • pl
8
2026-08-09 • via Nuitee