Facilities

Proposal/romance packages available
Free beach club on site
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Wellness experience
Amazing staff
Beautiful location

Categories

Cleanliness
7.86
No specific sentiment mentioned; assumed standard cleanliness for a hotel in this category.
Service
8.83
The staff was amazing, super communicative and accommodated our needs/addressed any questions.
Location
8.87
The location in the national park gave us access to several beach clubs and restaurants.
Room Quality
8.32
The room was just as advertised with nature-themed accommodations.
Amenities
8.35
There is a wonderful schedule of activities and unique property amenities.
Value for Money
8.31
Assumed to provide good value given the unique experiences offered.
Food and Beverage
8.36
Access to an open-air restaurant and bar near the beach.
Overall Experience
8.33
Overall, a wonderful wellness experience in nature.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:02

Property Description

Discover a serene paradise at Ikal Hotel Tulum, where relaxation meets breathtaking beauty.

Luxurious Amenities
Indulge in rejuvenating onsite massages or unwind on our stunning terrace and lush garden, designed for ultimate relaxation. Enjoy 24-hour concierge services to cater to your every need and seamless wedding services to create unforgettable memories.

Gastronomic Delights
Savor international cuisine at our beachfront restaurant, Maia, where alfresco dining offers stunning garden views. Don’t miss our inviting beach bar, perfect for refreshing drinks while you soak up the sun.

Comfort and Connectivity
Stay connected with complimentary wireless internet in one of our 19 air-conditioned rooms, featuring comforts like daily housekeeping and bottled water. We also offer a roundtrip airport shuttle for your convenience.

Unlock the ultimate getaway experience and secure your booking at Ikal Hotel Tulum today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 110 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
J
Joodat • solo_traveller • au
9
2026-06-26 • via Nuitee
O
Olha • couple • ua
9
A unique and stylish beachfront retreat
Pros:

We had a wonderful stay at this hotel. The property is very stylish, with a unique concept of standalone rooms nestled within a beautiful natural park. There is plenty of greenery, many birds, and incredibly soft white sand throughout the property, making it a pleasure to walk barefoot. The hotel is located right on the beach.

The rooms are unique and beautifully designed. We especially loved our room with a plung pool, it was a fantastic experience.

The property is located within a secured area. There is a security checkpoint at both the entrance and exit where vehicles are inspected. Alcohol and water in plastic bottles are not allowed, so glass containers are recommended. Car checked every time you enter, and the process can take around 10 minutes, including trunk inspection.

The staff were friendly and accommodating. We were moved to a different room after the first day upon our request because we had initially been assigned a different room than expected. Both rooms were beautiful and comfortable, and we actually enjoyed experiencing two different room styles during our stay.

The town is only about a 10-minute drive away, making it easy to access restaurants.

We visited during the low season, and unfortunately there was a significant amount of sargassum seaweed on the beach and in the water.

There are lots of mosquitoes, so need to have a spray.

Cons:

The main downside was the dining experience. There is only one restaurant on the property, the menu selection is quite limited, and the prices are significantly higher than expected. We were surprised to find that similar breakfasts would cost less even in Canada. We also felt uncomfortable with the strong expectation of a 10–15% tip, as staff seemed reluctant to process payment without adding one.

2026-06-24 • via Nuitee
S
Simon • solo_traveller • ch
9
Pros:

Wunderschönens Ambiente im Hotel und Zimmer. Das Personal ist sehr freundlich.

2026-06-22 • via Nuitee
M
Martijn • couple • nl
9
Excellent stay, best to visit Nov-Feb
Cons:

Nothing but the weed

2026-06-21 • via Nuitee
S
Stefanos • couple • gr
10
2026-06-21 • via Nuitee
A
ANDRÉ BALDO • couple • br
9
2026-06-18 • via Nuitee
A
Ahmad • couple • de
9
2026-06-16 • via Nuitee
J
Justo.B • solo_traveller • de
10
Linda estancia.
Pros:

Recibes la información deseada parra todo. Y muy amable el personal.

2026-06-14 • via Nuitee
S
Sandrine • solo_traveller • fr
10
Pros:

Lieu idyllique, personnel très agréable .

Cons:

Sargasses sur la plage mais indépendant de l'hôtel...c'était la saison !

2026-06-13 • via Nuitee
A
Alice • couple • it
10
Dreamy place and fantastic facilities
Pros:

Literally everything: staff is helpful, flexible, kind and polite, the location is fantastic albeit remote (you can rent bikes for strolling around), great activities like yoga, hearing the sound of ocean waves before sleeping, not to mention the tree house we were in and our private jacuzzi!! I saw negative reviews about the restaurant but I respectfully disagree: the smoothies and beers are great, the portions are large and good, in line with Tulum prices. I like that they provided sustainable and bio shampoo, conditioner and body wash, together with aloe Vera. The bed was also huge and comfortable.
The staff was so kind to plan a trip for us to Chichen Itza, which was also great.
Honestly 10/10, would recommend to anybody and would love to be back one day

Cons:

Mosquitoes and bugs - totally outside of the hotel responsibilities, of course. And obviously, as we are inside a park. There’s a free spray for environment and for the body tho :)
Also make sure you have the reservation at the entrance of the park after entry hours, because police is not always so kind

2026-06-11 • via Nuitee
V
Valeria • couple • it
9
2026-06-11 • via Nuitee
H
Hevis • extended_group • us
10
2026-06-06 • via Nuitee
T
tuğçe • couple • tr
10
Just a true jungle experience
Pros:

We booked one night at IKAL and ended up extending our stay by three more nights.
This is not just a hotel, it’s a true jungle experience. Walking barefoot through white sand to your room, surrounded by nature, feels magical. Our plunge room felt like having a huge private forest all to ourselves.
Despite the rain and the sargassum season, staying here was one of the highlights of our trip and an experience we would absolutely recommend.
A special thank you to all at the front desk, who were incredibly helpful, welcoming, and always happy to assist.
If you want a unique and unforgettable Tulum experience, IKAL is the place

2026-06-03 • via Nuitee
E
Elisabeth • couple • fr
10
2026-06-03 • via Nuitee
E
Elisa • couple • fr
7
2026-06-03 • via Nuitee
P
Peter • couple • dk
9
En rigtig god oplevelse som vi er glade for at have haft
Pros:

Det er en fuldstændigt fremragende hotel. Beliggenheden er supersmuk og værelserne/hytterne er skønne. Det var helt ekstatisk at vågne om morgenen og gå ned til stranden og restauranten. Personalet er superflinke og giver gerne gode råd til at rejse alle mulige andre steder hen.

Cons:

Restauranten er dyr og udvalget er begrænset. Hvis man kommer fra København skal man være indstillet på at alt er til "Nyhavn-priser". Hele området er dyrt og der er langt til byen. Vi var forberedte på det og var på ingen måde på budgettur, men jeg ville nok ikke tage dertil igen uanset stedets skønhed. Den der konstante fornemmelse af at blive bondefanget er irriterende. Der er andre smukke steder i Mexico hvor tingene er mere i balance

2026-05-29 • via Nuitee
C
CEM • couple • tr
10
2026-05-29 • via Nuitee
N
Nataliya • family_with_children • fr
10
Je recommande vivement!
Pros:

Merci pour l’accueil chaleureux du personnel et pour ce superbe séjour en pleine nature. L’hôtel s’intègre parfaitement à la jungle de Tulum, offrant un cadre authentique et ressourçant. Le service est non seulement rapide, mais également d’une qualité remarquable.

L’environnement est animé par de charmants animaux qui s’aventurent discrètement autour des bungalows, créant une atmosphère intime et apaisante. La plage est très agréable et l’emplacement de l’hôtel procure un sentiment de sécurité tout au long du séjour.

Si vous souhaitez vous isoler et vous ressourcer après une période de travail intense, c’est l’endroit idéal pour se détendre, que ce soit en famille ou en couple. Je recommande vivement !

2026-05-29 • via Nuitee
F
Federico • couple • it
9
Paradiso!!!
Pros:

Tutto splendido

Cons:

Nulla

2026-05-27 • via Nuitee
L
Lexie • solo_traveller • au
10
2026-05-27 • via Nuitee