Hotel Inn Santa Fe

Hotels
6.9 (834 reviews)
3011 Cerrillos Road , Santa Fe , US
+1 505-471-1211

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Well maintained property
Good breakfast
Cons:
Dirty rooms
Poor location
Weak room facilities

Categories

Cleanliness
3.86
Several reviews mentioned issues with cleanliness, including dirty rooms and mold.
Service
9.33
Many reviews praised the staff for being friendly and accommodating.
Location
5.87
Comments indicate a sketchy area, affecting overall perception of location.
Room Quality
5.82
Mixed sentiments; new furniture but some worn-out aspects and inadequate facilities.
Amenities
6.85
Amenities were mentioned as decent, though some were broken or inadequate.
Value for Money
8.31
Value is perceived well against lower motel chains but with noted shortcomings.
Food and Beverage
7.86
Positive remarks on breakfast service and quality.
Overall Experience
7.33
Overall experience seen as mixed with several positives but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:14

Property Description

Convenient Location
Located just 10 minutes from downtown Santa Fe, Hotel Inn Santa Fe offers easy access to popular attractions like the Santa Fe Convention Center and the Georgia O'Keefe Museum.

Modern Amenities
Enjoy complimentary in-room Wi-Fi and free parking during your stay at our independently owned hotel.

Exclusive Policy
Please note that Hotel Inn Santa Fe does not currently accept reservations from local Santa Fe residents.

Experience the convenience and comfort of Hotel Inn Santa Fe - book your stay today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The property is currently undergoing renovation works on the carpet and walls in the guest rooms. These renovations are scheduled to be completed by the beginning of November.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAF

Location

Guest Reviews

6.9
Based on 834 reviews
Cleanliness: 3.86
Service: 9.33
Location: 5.87
Room Quality: 5.82
Amenities: 6.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.33
A
Anna • couple • us
1
I would not recommended it and someone needs to do something about that place
Pros:

It was the worst place I have ever stayed as my job as a travel contractor.

Cons:

It was dirty nasty tv had no signal the door didn’t lock a a man asking for drugs . Walked pass a room while someone was opening it was disgusting trash every where the room like drug people where living in there .

2026-09-16 • via Nuitee
S
Sebastien • couple • fr
5
2026-09-15 • via Nuitee
J
Jose • solo_traveller • us
2
2026-09-07 • via Nuitee
P
Paxton • solo_traveller • us
8
2026-09-03 • via Nuitee
Z
Zachary • couple • us
5
2026-08-31 • via Nuitee
U
Ursula • couple • us
2
Uncomfortable
Pros:

Location

Cons:

Very run down, hallways were very dirty, the outside needs attending to, overall the Hotel needs some major updating & maintenance.

2026-08-31 • via Nuitee
B
Beatrice • family_with_children • us
5
It was decent
Pros:

Location.

Cons:

Staff were not to helpful. Somewhat rude.
Toilet overflowed
No continental breakfast.
Not enough parking.
Bar right on premises.
Too many homeless people near property, felt unsafe.

2026-08-26 • via Nuitee
W
Wojtek • couple • us
1
Don’t stay there
Pros:

The room

Cons:

Garbage everywhere outside. Staff did not work with me on partial refund for missing one night

2026-08-18 • via Nuitee
J
jane • solo_traveller • us
8
Clean. Good Value.
2026-08-02 • via Nuitee
M
Man Hang • solo_traveller • us
8
Pros:

Room is very spacious! People are nice! Great deal!

Cons:

No shower curtain! No elevator! Coffee is bad!

2026-08-02 • via Nuitee
G
G4031EAbrittanyb • Couples
2
Nightmare and unsafe
Pros:

Checked in on a Saturday night, didn’t realize there was a club attached to the hotel that interferes with parking. There were very sketchy groups of people on bikes in huddles in the parking lot that also made it hard to park. Broken glass was also in the parking lot as evidence that cars are broken into here. The staff member looked to be on drugs and was physically running through the hallways of the hotel. The staff member also gave us a “free upgrade” that we NEVER ASKED FOR into a double queen bed when we are one couple that booked a single king bed for a reason. When we went downstairs to fix this, my husband almost fell and went through the handles on the stairs- they were so wobbly it is genuinely scary. Once inside our room we found blood on the single clean towel in the bathroom, the screen to our window popped out and on the balcony, and no door to actually access the balcony. What a horrible experience all around. Tried to get a refund through Hotels.com and the property denied me.

2026-07-26 • via Tripadvisor
E
Earlene' • family_with_children • us
6
Comfortable in Santa Fe
Pros:

This is an older building on the main street. The rooms were very clean and had a refreshing scent. Staff were very pleasant and helpful. This location does not serve breakfast but does offer hot coffee in the morning. There is a homeless population that can been seen walking up and down the street by the hotel but we did not have any contact with them, during our stay we saw the security guard checking the property .

Cons:

when i booked the rooms online the pictures showed a more updated building,

2026-07-15 • via Nuitee
R
Rodriguez • solo_traveller • us
9
2026-07-04 • via Nuitee
E
Elaine • solo_traveller • us
2
Pros:

Sad, overrun with homeless.

2026-06-29 • via Nuitee
J
JENNY • solo_traveller • us
1
Pros:

The gentleman that checked is soon was really nice.He knew we were going in late and he kept our reservation

Cons:

The walls in the room are filthy.
The t v didn't even work
The bed felt like you were laying on a spring.
Druggies, just standing around outside around the building.

2026-06-28 • via Nuitee
N
Nathan • solo_traveller • us
3
2026-06-27 • via Nuitee
J
Janice • solo_traveller • us
9
Excellent spacious great internet comfortable.
Pros:

Friendly front desk; felt welcome and at home on my travels. Hot coffee starting at 6 AM. Excellent value for the price. Many more expensive hotels just a mile down the road if you want fluff, but if you care about every dollar you spend, book here!

2026-06-17 • via Nuitee
J
Janice • solo_traveller • us
8
Great value
Pros:

For $81 total cost the value was great! Front deck people nice, helpful and friendly

Place was clean. And hot coffee in the AM

2026-06-13 • via Nuitee
G
Garland • solo_traveller • us
8
2026-06-08 • via Nuitee
J
Jacob • solo_traveller • gb
3
Pros:

Friendly staff

Cons:

Very dodgy location, really old hotel. Cut myself on something in the carpet and I don’t know what.

2026-06-06 • via Nuitee