Hotel Novotel Brussels Off Grand Place

Hotels
•
Novotel
8.5 (5067 reviews)
Rue du Marché aux Herbes 120 , Brussels , BE
+32 2 620 04 29

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
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Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Issues with room quality
Food variety needs improvement

Categories

Cleanliness
8.46
Some reviews noted issues with room upkeep, but generally mentioned clean rooms.
Service
9.43
Staff are consistently described as friendly, helpful, and polite.
Location
9.47
Multiple reviews highlight excellent location near attractions.
Room Quality
7.92
Issues were raised about the quality of bedding and aging bathrooms.
Amenities
8.45
Amenities were generally viewed positively, although some noted a lack of variety in food.
Value for Money
7.41
Some reviews expressed concerns about pricing compared to room quality.
Food and Beverage
7.96
Food was mentioned to be repetitive and lacking variety.
Overall Experience
8.93
Overall positive experience despite some criticisms regarding amenities and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Central Location near Grand Place
Novotel Brussels Off Grand Place offers air-conditioned rooms just steps away from the iconic Grand Place in Brussels. Explore the historic heart of the city with ease.

Comfort and Convenience
Each room is equipped with modern amenities including a flat-screen TV, work desk, and cozy sofa. Guests can unwind with a drink from the minibar or enjoy a hot beverage in the comfort of their room.

Dining and Leisure Options
Indulge in international cuisine at the Gourmet Bar or sip on a cocktail while enjoying the vibrant atmosphere. Take advantage of the bicycle rental, fitness centre, and street terrace for a relaxing stay.

Experience the best of Brussels at Novotel Brussels Off Grand Place. Book your stay now for a memorable trip!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.5
Based on 5067 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
N
Nizamettin • couple • tr
9
Harika bir konaklama
Pros:

Konumu merkezi yerde, tüm görülecek yerlerin çoğuna yürüme mesafesinde, restuarant barlar marketler çevresinde, personeli güleryüzlü çok memnun kaldık.. teşekkürler

Cons:

Çok çok başarılı olmaları😂😂🙏🏻

2026-10-17 • via Nuitee
T
Trina • family_with_children • au
10
2026-10-17 • via Nuitee
E
Emre • family_with_children • tr
6
Pros:

Konum ve lobbydeki football oyunu

Cons:

çok kirli odalar dı

2026-10-17 • via Nuitee
B
Bernadette • extended_group • ie
5
Triple adult room disappointed with room size and camp style beds otherwise stay was ok
Pros:

Location great for train, Grand Place and many of the important attractions. Friendly very helpful staff. Separate toilet to shower room.

Cons:

In need of some refurbishing. No mirror in bedroom. Triple room had 2 camp beds which were very narrow. Room size not suitable for triple adult accommodation.

2026-10-17 • via Nuitee
N
Neil • couple • id
8
2026-10-17 • via Nuitee
L
Ludovic • family_with_children • be
9
2026-10-17 • via Nuitee
T
TANDOĞAN • family_with_children • tr
10
2026-10-16 • via Nuitee
R
Roy • family_with_children • nl
7
2026-10-16 • via Nuitee
Y
Yanhao • extended_group • fr
9
2026-10-15 • via Nuitee
F
Fabrizio • extended_group • it
9
Pros:

posizione centrale, colazione super

Cons:

letto aggiuntivo poco comodo; WC separato dal resto del bagno

2026-10-14 • via Nuitee
P
Pasqualini • solo_traveller • fr
6
2026-10-14 • via Nuitee
C
Chahal • family_with_children • us
10
We really liked this hotel, walkable to central station, so many eating places right outside of the hotel, the guided da
Pros:

Excellent place, walkable to everything

Cons:

It was good

2026-10-14 • via Nuitee
M
Maria • extended_group • it
9
Ci siamo trovati benissimo
Pros:

Molto

2026-10-14 • via Nuitee
F
Flavia • family_with_children • br
4
Nao gostei
Pros:

A localização

Cons:

Nao limparam meu quarto, travesseiros muito ruins e colchao tambem

2026-10-14 • via Nuitee
L
lale • family_with_children • tr
10
Harika konum
Pros:

Konum

2026-10-13 • via Nuitee
A
Anna • solo_traveller • gb
5
Pros:

The location is very convenient. Kust few meters away from the central train station. In front of a nice square with restaurants and coffee shops.

Cons:

The room was dark, with no view, although I booked a superior doyble room.

2026-10-13 • via Nuitee
R
Robin • solo_traveller • se
6
2026-10-13 • via Nuitee
A
Antonio • solo_traveller • es
10
Pros:

La habitacion, muy amplia y luminosa. La ubicación es excepcional.

Cons:

Todo me gustó.

2026-10-13 • via Nuitee
S
Sara • solo_traveller • es
8
Excelente ubicación cerca de la estación central, habitación espaciosa y cama cómoda.
Pros:

Excelente ubicación, justo al lado de la estación central.
La habitación era espaciosa, limpia, las camas cómodas. La ventana daba a la plaza de Grand Place, bonita vista desde la 4a planta y la habitación estaba muy bien insonorizada. Calidad precio excepcional.

Cons:

El checkout es a las 11:00am cuando normalmente en la mayoría de los hoteles es a las 12:00am.
La puerta de nuestras habitación quedaba justo enfrente de los ascensores, un poco incómodo a la hora de entrar y salir de la habitación, pero por una sola noche también ha sido un problema.

2026-10-12 • via Nuitee
B
Bengi • family_with_children • tr
8
2026-10-12 • via Nuitee