Hotel Novotel Brussels Off Grand Place

Hotels
•
Novotel
8.5 (5067 reviews)
Rue du Marché aux Herbes 120 , Brussels , be
+32 2 620 04 29

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
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Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Issues with room quality
Food variety needs improvement

Categories

Cleanliness
8.46
Some reviews noted issues with room upkeep, but generally mentioned clean rooms.
Service
9.43
Staff are consistently described as friendly, helpful, and polite.
Location
9.47
Multiple reviews highlight excellent location near attractions.
Room Quality
7.92
Issues were raised about the quality of bedding and aging bathrooms.
Amenities
8.45
Amenities were generally viewed positively, although some noted a lack of variety in food.
Value for Money
7.41
Some reviews expressed concerns about pricing compared to room quality.
Food and Beverage
7.96
Food was mentioned to be repetitive and lacking variety.
Overall Experience
8.93
Overall positive experience despite some criticisms regarding amenities and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Central Location near Grand Place
Novotel Brussels Off Grand Place offers air-conditioned rooms just steps away from the iconic Grand Place in Brussels. Explore the historic heart of the city with ease.

Comfort and Convenience
Each room is equipped with modern amenities including a flat-screen TV, work desk, and cozy sofa. Guests can unwind with a drink from the minibar or enjoy a hot beverage in the comfort of their room.

Dining and Leisure Options
Indulge in international cuisine at the Gourmet Bar or sip on a cocktail while enjoying the vibrant atmosphere. Take advantage of the bicycle rental, fitness centre, and street terrace for a relaxing stay.

Experience the best of Brussels at Novotel Brussels Off Grand Place. Book your stay now for a memorable trip!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.5
Based on 5067 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
W
Wenchao • family_with_children • gb
9
Excellent value for money for central Brussels
Pros:

The location can’t be better. All attractions are within a few minutes walk. There is a taxi rank outside.

Cons:

Nothing

2026-08-29 • via Nuitee
U
Usha • solo_traveller • gb
10
2026-08-29 • via Nuitee
J
Jose • family_with_children • es
7
2026-08-29 • via Nuitee
N
NAOKI • family_with_children • jp
7
2026-08-29 • via Nuitee
A
Abdullah • family_with_children • sa
9
Pros:

موقعه

2026-08-27 • via Nuitee
L
Lorna • couple • gb
9
2026-08-27 • via Nuitee
J
Jane • extended_group • gb
10
Fantastic time
Pros:

Location, clean and staff

2026-08-27 • via Nuitee
S
simone • family_with_children • it
9
2026-08-26 • via Nuitee
M
Massimo • family_with_children • it
7
Niente di che
Pros:

Ottima posizione, buon Wi-Fi. Non ho provato la colazione per via dei prezzi altissimi applicati per persona

Cons:

Camere un po tristi, si paga solo la posizione a mio avviso

2026-08-26 • via Nuitee
G
Gonçalo • solo_traveller • pt
9
2026-08-26 • via Nuitee
D
David • family_with_children • es
10
2026-08-26 • via Nuitee
A
Angelo • family_with_children • it
8
L’hotel era molto centrale. Lo staff molto gentile.
Pros:

L’hotel molto centrale e molto curato.

2026-08-26 • via Nuitee
T
TR4Lima • solo_traveller • tr
8
Pros:

Konumu çok iyi yerde idi..

Cons:

Fiyatı çok fazla idi, Almanya' daki aynı seviyede bir otelin fiyatının tam iki katı idi .

2026-08-26 • via Nuitee
R
Raffaella • solo_traveller • it
7
Pros:

Posizione

2026-08-26 • via Nuitee
H
Hasan • extended_group • bh
8
Great
Pros:

Location - close to everything

Cons:

Small lefts

2026-08-25 • via Nuitee
V
VARVARA • family_with_children • gr
10
Perfect choice in the heart of the city!
Pros:

Excellent stay! The hotel is located in a very central part of the city, with direct access to all public transport (train, metro, bus). The room was spotless and comfortable, and the staff was extremely helpful and polite. I highly recommend it!

2026-08-25 • via Nuitee
A
Aleksandra • family_with_children • pl
10
Świetny pobyt, jeden z lepszych hoteli w jakich byliśmy.
Pros:

Super lokalizacja.
Miły personel.
Wanna i prysznic w łazience.
Kosmetyki rituals.
Prezent dla dziecka.
Możliwość zostawienia bagażu.
Duże lobby.

2026-08-25 • via Nuitee
S
Siham • family_with_children • lb
7
Pros:

Location , staff kindness

2026-08-25 • via Nuitee
L
Lance • family_with_children • de
8
Close to parking, attractions, AC in the rooms, better than average breakfast- will stay here again!
Pros:

Great location,

Cons:

Nothing

2026-08-24 • via Nuitee
J
Jordi • solo_traveller • es
9
Para repetir sin duda
Pros:

Ubicación, diseño, camas ultra cómodas

Cons:

Desayuno mejorable

2026-08-24 • via Nuitee