Hotel Novotel Brussels Off Grand Place

Hotels
•
Novotel
8.5 (5067 reviews)
Rue du Marché aux Herbes 120 , Brussels , BE
+32 2 620 04 29

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
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Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Issues with room quality
Food variety needs improvement

Categories

Cleanliness
8.46
Some reviews noted issues with room upkeep, but generally mentioned clean rooms.
Service
9.43
Staff are consistently described as friendly, helpful, and polite.
Location
9.47
Multiple reviews highlight excellent location near attractions.
Room Quality
7.92
Issues were raised about the quality of bedding and aging bathrooms.
Amenities
8.45
Amenities were generally viewed positively, although some noted a lack of variety in food.
Value for Money
7.41
Some reviews expressed concerns about pricing compared to room quality.
Food and Beverage
7.96
Food was mentioned to be repetitive and lacking variety.
Overall Experience
8.93
Overall positive experience despite some criticisms regarding amenities and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Central Location near Grand Place
Novotel Brussels Off Grand Place offers air-conditioned rooms just steps away from the iconic Grand Place in Brussels. Explore the historic heart of the city with ease.

Comfort and Convenience
Each room is equipped with modern amenities including a flat-screen TV, work desk, and cozy sofa. Guests can unwind with a drink from the minibar or enjoy a hot beverage in the comfort of their room.

Dining and Leisure Options
Indulge in international cuisine at the Gourmet Bar or sip on a cocktail while enjoying the vibrant atmosphere. Take advantage of the bicycle rental, fitness centre, and street terrace for a relaxing stay.

Experience the best of Brussels at Novotel Brussels Off Grand Place. Book your stay now for a memorable trip!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.5
Based on 5067 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
S
Siraj • family_with_children • az
10
2026-09-19 • via Nuitee
S
SIRONG • couple • cn
9
Pros:

Location

2026-09-19 • via Nuitee
G
Gianni • solo_traveller • be
8
Pros:

L'emplacement idéal pour découvrir le centre de Bruxelles

Cons:

Baignoire trop petite

2026-09-19 • via Nuitee
E
E. • extended_group • be
8
In orde!
Pros:

Lekker ontbijt!

2026-09-18 • via Nuitee
R
reem • extended_group • sa
7
Pros:

The location is in the center of all touristic attractions

Cons:

I booked for three and they provided low quality extra beds, the toilet is in a different room than the sink.

2026-09-17 • via Nuitee
P
Pamela • extended_group • cl
10
Perfecto
Pros:

La ubicación !!! Y la pieza para 3 personas bastante amplia

2026-09-17 • via Nuitee
P
Pia • solo_traveller • fi
9
2026-09-16 • via Nuitee
T
Terje • couple • no
8
Et flott sted med fantastisk beliggenhet for feriegjester
Pros:

Fantastisk beliggenhet, meget god standard på rom, utmerket frokost og hyggelig personale

2026-09-15 • via Nuitee
T
Thais • extended_group • br
9
Uma estadia muito agradável, com ótima localização e uma experiência geral bastante positiva
Pros:

A localização é excelente, o quarto é espaçoso e conta com frigobar, o que foi muito conveniente. Ficamos em três pessoas e, nesse caso, a terceira cama deixou um pouco a desejar em relação ao conforto e ao espaço disponível. No geral, tivemos uma boa experiência e a localização foi, sem dúvida, um dos pontos altos da hospedagem.

Cons:

a terceira cama,

2026-09-15 • via Nuitee
Y
Youssef • couple • ca
8
2026-09-15 • via Nuitee
M
Matias • solo_traveller • cl
7
Perfect location, facilities should improve.
Pros:

Location

Cons:

Elevators didn’t work.
Breakfast was not good.
Gym was very basic, no windows

2026-09-15 • via Nuitee
A
Aurela • family_with_children • al
10
Pros:

I would highly recommend this hotel to anyone looking for comfort, excellent service, and a memorable experience. We would definitely love to come back again!

Cons:

Nothing

2026-09-15 • via Nuitee
F
Francesc • family_with_children • nl
9
2026-09-14 • via Nuitee
P
Pablo • family_with_children • br
8
2026-09-14 • via Nuitee
N
Noémie • family_with_children • be
3
Très décevant
Pros:

La proximité de la grand place

Cons:

La propreté , les équipements

2026-09-13 • via Nuitee
M
marieange • couple • be
1
Pros:

The location

Cons:

It was extremely loud all night

2026-09-13 • via Nuitee
M
MOHAMMED • solo_traveller • sa
7
Great location and value
Pros:

Staff friendly and location in the middle of activities

Cons:

Hotel is small and one small elevator since other one was under maintenance

2026-09-13 • via Nuitee
A
Amine • family_with_children • ma
6
Pros:

Nothing special!

Cons:

Nothing

2026-09-12 • via Nuitee
N
Norbert • couple • be
8
2026-09-12 • via Nuitee
M
Mehmet • family_with_children • tr
9
2026-09-12 • via Nuitee