SANA Metropolitan Hotel

Hotels
•
SANA Hotels
8.6 (2948 reviews)
Rua Soeiro Pereira Gomes, Parcela 2 , Lisbon , PT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Maintenance problems
Breakfast quality varying

Categories

Cleanliness
8.19
Inconsistent cleanliness noted in reviews, with complaints about noise and maintenance issues.
Service
9.16
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.9
Convenient location for business and tourism, positively mentioned in several reviews.
Room Quality
8.15
Some guests experienced noise disturbances and issues with room amenities.
Amenities
8.68
Generally satisfactory amenities, with specific praise for the bath products and welcome drink.
Value for Money
8.54
Fair value for the quality, with some criticisms around specific amenities.
Food and Beverage
8.39
Breakfast received mixed reviews; however, variety and quality generally met expectations.
Overall Experience
8.76
Overall satisfactory experience with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
SANA Metropolitan Hotel, a stone's throw away from Praça de Espanha, boasts elegantly designed rooms with cozy seating areas, modern bathrooms, and large flat-screen TVs for your comfort and entertainment.

Convenience at Your Fingertips
Enjoy the convenience of a 24-hour front desk, a fully-equipped business centre, and top-notch laundry and dry cleaning services during your stay at SANA Metropolitan.

Culinary Delights and Event Spaces
Indulge in a culinary journey at the hotel's Astrolábio Restaurant, offering a delightful mix of Portuguese and international cuisine. Additionally, make your events a success with the well-equipped meeting rooms and event venues available at SANA Metropolitan Hotel.

Experience luxury, convenience, and exceptional service at SANA Metropolitan Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that when booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.6
Based on 2948 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.9
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.76
P
Paulo J • couple • pt
8
2026-10-31 • via Nuitee
F
Fuki João • solo_traveller • ao
7
2026-10-31 • via Nuitee
H
HELEN • couple • gb
10
Lovely
Pros:

Clean tidy and spacious

Cons:

Nothing

2026-10-30 • via Nuitee
F
Frank • solo_traveller • nl
9
Pros:

Free late checkout, great Padtai at the bar.

2026-10-30 • via Nuitee
B
Bea • family_with_children • ch
7
Pros:

La suite était spacieuse

Cons:

On entend les écoulements d'eau des autres chambres et on entend les voisins par les ventilation

2026-10-30 • via Nuitee
F
FAUSTO • solo_traveller • it
9
Pros:

Tutto eccellente, miglior hotel a Lisbona

2026-10-30 • via Nuitee
G
Giorgia • couple • it
9
Ottima struttura
Pros:

Ci è stato offerto un upgrade gratuito ad una meravigliosa ed enorme suite: siamo rimaste davvero molto colpite e ci teniamo a ringraziare ulteriormente lo staff. Letto enorme e comodissimo, colazione buona e ricca. L'hotel non si trova in zona centrale, ma per la nostra esigenza di un alloggio comodo per poter parcheggiare l'auto a noleggio e poter ripartire velocemente con l'auto la mattina seguente, era perfetto. Abbiamo parcheggiato gratuitamente proprio davanti l'ingresso dell'hotel.

Cons:

Siamo rimaste sorprese nel dover pagare a parte la richiesta di due caffè espresso (4€) per la colazione. Cosa che non ci è capitata in nessuna altra struttura (anche perché il caffè disponibile nella colazione era imbevibile).
Inoltre alcuni camerieri della sala colazione non conoscevano l'inglese, quindi la comunicazione è stata difficoltosa.

2026-10-28 • via Nuitee
P
Pedro • solo_traveller • pt
8
2026-10-28 • via Nuitee
C
Carlos • couple • pt
8
2026-10-28 • via Nuitee
H
Herminio • solo_traveller • pt
10
Muito boa... Recomendo
Pros:

Simpatia no acolhimento e todos os serviços que utilizei

Cons:

Tudo impecável

2026-10-27 • via Nuitee
E
Emilie • solo_traveller • fr
9
2026-10-27 • via Nuitee
K
KARINE • couple • fr
9
Pros:

L'accueil parfait, proche de l'aéroport et du centre ville

Cons:

Mobilier un peu vieillot

2026-10-26 • via Nuitee
I
Igor • family_with_children • pt
5
Pros:

Não obstante o mobiliário ser antigo, as camas e lençóis eram confortáveis e com isolamento de som dos outros quartos

Cons:

Eu e minha esposa chegamos com uma recém-nascida para consulta no dia a seguir no Santa Maria. Chegamos ao hotel por volta das 18:30 e questionamos aonde seria mais rápida uma refeição ligeira. Indicaram na receção que seria o bar do hotel. Acontece que o bar do hotel demorou uma hora e meia para servir um hambúrguer e uma tosta de atum. Para além disso, o ambiente no bar do hotel foi péssimo! Três televisores apenas com canais de futebol, sendo o clássico entreMadrid e Barcelona com com elevado som! Nem parecia que se estava num hotel mas num café dee

2026-10-26 • via Nuitee
A
ANTONIO • family_with_children • pt
8
2026-10-25 • via Nuitee
R
rachid • family_with_children • ma
10
Agréable et bonne expérience
Pros:

Très propre et l emplacement parfait

Cons:

Le prix un peu cher

2026-10-25 • via Nuitee
A
André • couple • pt
6
Cons:

As 8 e meia da manhã de sábado, no 11o piso, a equipa de limpeza fez tanto barulho a falar entre si sem respeito nenhum por quem estava hospedado nos quartos e queria descansar mais um pouco.

2026-10-24 • via Nuitee
L
Líbia Soraya • couple • br
10
Perfeito
Pros:

Tudo ótimo

Cons:

Excelente

2026-10-24 • via Nuitee
L
Luís • couple • pt
9
2026-10-23 • via Nuitee
A
Ana Elisa Guadalupe • couple • ve
9
Alojamiento impecable
Pros:

La limpieza y atención

Cons:

Todo estuvo bien

2026-10-23 • via Nuitee
M
Mariana Gomes Luís • solo_traveller • pt
9
2026-10-22 • via Nuitee