SANA Metropolitan Hotel

Hotels
•
SANA Hotels
8.6 (2670 reviews)
Rua Soeiro Pereira Gomes, Parcela 2 , Lisbon , pt

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Maintenance problems
Breakfast quality varying

Categories

Cleanliness
8.19
Inconsistent cleanliness noted in reviews, with complaints about noise and maintenance issues.
Service
9.16
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.9
Convenient location for business and tourism, positively mentioned in several reviews.
Room Quality
8.15
Some guests experienced noise disturbances and issues with room amenities.
Amenities
8.68
Generally satisfactory amenities, with specific praise for the bath products and welcome drink.
Value for Money
8.54
Fair value for the quality, with some criticisms around specific amenities.
Food and Beverage
8.39
Breakfast received mixed reviews; however, variety and quality generally met expectations.
Overall Experience
8.76
Overall satisfactory experience with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
SANA Metropolitan Hotel, a stone's throw away from Praça de Espanha, boasts elegantly designed rooms with cozy seating areas, modern bathrooms, and large flat-screen TVs for your comfort and entertainment.

Convenience at Your Fingertips
Enjoy the convenience of a 24-hour front desk, a fully-equipped business centre, and top-notch laundry and dry cleaning services during your stay at SANA Metropolitan.

Culinary Delights and Event Spaces
Indulge in a culinary journey at the hotel's Astrolábio Restaurant, offering a delightful mix of Portuguese and international cuisine. Additionally, make your events a success with the well-equipped meeting rooms and event venues available at SANA Metropolitan Hotel.

Experience luxury, convenience, and exceptional service at SANA Metropolitan Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that when booking 9 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2670 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.9
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.76
M
MONIA • solo_traveller • fr
9
2026-05-23 • via Nuitee
M
Martins • couple • pt
10
2026-05-23 • via Nuitee
M
Margarida • couple • pt
10
Pros:

Tudo

2026-05-22 • via Nuitee
D
David • solo_traveller • pt
10
Pros:

A recepção calorosa e o carinho dado. Excelente trabalho!

2026-05-21 • via Nuitee
K
Katharina • solo_traveller • de
9
Hatte das Glück ein kostenloses Zimmer-Upgrade zu bekommen ! Das war herrlich war
Pros:

Das Upgrade war wundervoll!

Cons:

Man hört den Fluglärm vom Flughafen sehr stark!

2026-05-20 • via Nuitee
N
Nuno • extended_group • pt
9
2026-05-20 • via Nuitee
T
Tatiana • family_with_children • md
10
Pros:

Very good value for money.
And the staff were incredible. The most welcome people I’ve ever met.
Also very good location, close to grocery store, shopping mall.
It is a very busy hotel.

Cons:

Nothing to add.

2026-05-20 • via Nuitee
S
Sonia Benavent • solo_traveller • es
9
2026-05-19 • via Nuitee
A
AYOLEIDA ROJAS • solo_traveller • ve
10
2026-05-19 • via Nuitee
F
Fabiano • solo_traveller • pt
7
Pros:

Quarto e cama

Cons:

Pequeno almoço

2026-05-18 • via Nuitee
D
Dr. Nuno • solo_traveller • pt
9
Serviço excelente e staff muito bom.
Pros:

Localização, atendimento, parque e pequeno almoço.

Cons:

Nada a apontar.

2026-05-18 • via Nuitee
A
antonio carlos • couple • br
9
Cons:

Pequeno almoço podia ser melhor

2026-05-18 • via Nuitee
S
Simona • solo_traveller • gb
10
Pros:

Totul la superlativ, in mod special personalul deosebit de atent și serviabil cu clienții

2026-05-17 • via Nuitee
M
Marija • solo_traveller • pt
10
Pros:

Very pleasant staff, it’s clean and nice.

2026-05-17 • via Nuitee
M
MONTSERRAT • couple • es
8
Pros:

La atención del personal

Cons:

La falta de aislamiento de las ventanas. El aeropuerto está al lado.

2026-05-17 • via Nuitee
S
Simao Lopes • family_with_children • pt
10
Ótima estadia e excelente localização!
Pros:

A localização é excelente, o staff super simpático e atencioso e o quarto em que nos colocaram era fenomenal. O pequeno almoço também era muito bom e variado!

2026-05-16 • via Nuitee
L
laurie • solo_traveller • us
10
Staff was very helpful as I had a family member in hospital. Breakfast buffet was great. Loved having a bathtub
Pros:

Convenient to hospital and airport. Thoughtful staff

2026-05-16 • via Nuitee
R
Raymond • solo_traveller • gb
6
2026-05-16 • via Nuitee
E
Enrico • solo_traveller • it
10
2026-05-16 • via Nuitee
A
Annette • couple • ie
7
We had a lovely stay at the Sana Metropolitan hotel in Lisbon and would recommend it to independent travellers.
Pros:

The bedroom was spacious, beds comfortable and breakfast excellent. Staff were pleasant and helpful. The hotel accommodated our request on arrival and departure to leave our cases in their luggage room until and after check-in and out times.

Cons:

We understood that the Sana hotel’s clientele is mainly commercial however as independent travelers we thought that the staff could have been a little more helpful and proactive in explaining to access to public transport links and directions to the location of nearest metro station.

2026-05-15 • via Nuitee