The Balmoral Hotel

Hotels
•
Independent
7.8 (121 reviews)
125 OR Tambo Parade, Durban, KwaZulu-Natal, 4000 , Durban , ZA
27-31-3688200

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Supervised childcare/activities
Conference space
See all facilities

Review Highlights

Pros:
Good location
Good breakfast options
Brilliantly attentive staff
Cons:
Check-in issues
Unclean room
Loud noise at night

Categories

Cleanliness
5.76
Room was not made correctly and had items from former occupants.
Service
7.73
General service issues with check-in and room access.
Location
9.77
Great location right on the sea shore.
Room Quality
6.72
Initial room was not clean; second room had issues with keys.
Amenities
8.25
All amenities were supplied.
Value for Money
8.21
Decent value given the location, but affected by issues during stay.
Food and Beverage
8.76
Good breakfast options available.
Overall Experience
7.23
Worst experience at a hotel due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:00

Property Description

Discover a hidden gem nestled in the heart of Durban, where comfort meets elegance at The Balmoral Hotel.

Unmatched Locations
Enjoy breathtaking views from our terrace, just steps away from the pristine beaches of Golden Mile and a short stroll to Durban Funworld. Perfectly situated for both leisure and business travelers, you’ll find your desires catered to around every corner.

Exquisite Dining
Savor delectable Halal dishes at our on-site restaurant or indulge in 24-hour room service for those late-night cravings. Pair your culinary experience with a buffet breakfast to start your day refreshed and energized.

Exceptional Services
Stay connected with complimentary wireless internet while our attentive concierge is at your service for all your needs. Whether you're unwinding at our common area TV or taking advantage of our business center, each visit promises an unforgettable stay.

Book your getaway now for an extraordinary experience at The Balmoral Hotel!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 121 reviews
Cleanliness: 5.76
Service: 7.73
Location: 9.77
Room Quality: 6.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 7.23
K
Kuwa • solo_traveller • za
7
2026-05-30 • via Nuitee
M
Mohlaba • solo_traveller • za
5
2026-05-29 • via Nuitee
K
Kwena • couple • za
10
Enjoyed my stay i even extended my day till the 18
Pros:

The breakfast was so amazing

Cons:

Room 23 the door shower need to be fixed

2026-05-28 • via Nuitee
J
jijana • couple • za
9
Pros:

Meals on point
Bed comfortable and neat
view superb
TV Chanels

Cons:

Soap.small
Not enough for 2
Cocraoches.scary

2026-05-26 • via Nuitee
C
Cynthia • solo_traveller • za
10
Will recommend it 👌 to everyone around me
Pros:

It's a welcoming place warm cozy and conducive . The staff are friendly and nice catering for their guests. Service is Super 👌

Cons:

None

2026-05-26 • via Nuitee
P
Phiwokuhle • solo_traveller • za
10
2026-05-24 • via Nuitee
M
Mziwakhe • couple • za
6
Good vintage hotels overalls
Pros:

Close to beach

Cons:

Show door broken. Lift too slow. It could do with some renovation

2026-05-23 • via Nuitee
T
Themba • solo_traveller • za
4
Cons:

Wood floors creaking,provided with 1 chair while there 2 of us,second day was left with one towel but there's two people sharing he room

2026-05-22 • via Nuitee
P
Puseletso • solo_traveller • za
10
Good place to be
Pros:

Everything

Cons:

Nothing

2026-05-22 • via Nuitee
S
Shez • solo_traveller • za
10
2026-05-21 • via Nuitee
N
Nobuhle • couple • za
7
Pros:

Nothing

Cons:

I liked the property

2026-05-21 • via Nuitee
V
vanitha • couple • za
2
Not up to expectations
2026-05-21 • via Nuitee
S
Suhail • solo_traveller • za
4
2026-05-21 • via Nuitee
M
Magagula • solo_traveller • za
6
Fair
Cons:

Carpets
The furniture is a bit old

2026-05-21 • via Nuitee
S
Sephaka • couple • za
9
Hotel is good 👍
Pros:

Breakfast was on top 😋

Cons:

Noise from the staff during the night on passenger

2026-05-20 • via Nuitee
V
Victation • solo_traveller • za
10
Pros:

Friendly stuff, breakfast

Cons:

Friday late water shower was cold, geyser was switched off

2026-05-20 • via Nuitee
O
Obed Fanyana • couple • za
8
Pros:

Location

Cons:

Parking

2026-05-20 • via Nuitee
C
Catherine • solo_traveller • za
1
Disgusted with the standards of Balmoral Hotel
Pros:

The reception staff was polite

Cons:

Everything else

2026-05-20 • via Nuitee
J
Jacqueline Najjuka • solo_traveller • ug
5
2026-05-19 • via Nuitee
B
Busang • solo_traveller • za
10
2026-05-18 • via Nuitee