The Balmoral Hotel

Hotels
•
Independent
7.8 (121 reviews)
125 OR Tambo Parade, Durban, KwaZulu-Natal, 4000 , Durban , ZA
27-31-3688200

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Supervised childcare/activities
Conference space
See all facilities

Review Highlights

Pros:
Good location
Good breakfast options
Brilliantly attentive staff
Cons:
Check-in issues
Unclean room
Loud noise at night

Categories

Cleanliness
5.76
Room was not made correctly and had items from former occupants.
Service
7.73
General service issues with check-in and room access.
Location
9.77
Great location right on the sea shore.
Room Quality
6.72
Initial room was not clean; second room had issues with keys.
Amenities
8.25
All amenities were supplied.
Value for Money
8.21
Decent value given the location, but affected by issues during stay.
Food and Beverage
8.76
Good breakfast options available.
Overall Experience
7.23
Worst experience at a hotel due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:00

Property Description

Discover a hidden gem nestled in the heart of Durban, where comfort meets elegance at The Balmoral Hotel.

Unmatched Locations
Enjoy breathtaking views from our terrace, just steps away from the pristine beaches of Golden Mile and a short stroll to Durban Funworld. Perfectly situated for both leisure and business travelers, you’ll find your desires catered to around every corner.

Exquisite Dining
Savor delectable Halal dishes at our on-site restaurant or indulge in 24-hour room service for those late-night cravings. Pair your culinary experience with a buffet breakfast to start your day refreshed and energized.

Exceptional Services
Stay connected with complimentary wireless internet while our attentive concierge is at your service for all your needs. Whether you're unwinding at our common area TV or taking advantage of our business center, each visit promises an unforgettable stay.

Book your getaway now for an extraordinary experience at The Balmoral Hotel!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 121 reviews
Cleanliness: 5.76
Service: 7.73
Location: 9.77
Room Quality: 6.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 7.23
Z
Zaza • solo_traveller • za
10
2026-06-26 • via Nuitee
S
Steven • solo_traveller • za
8
Pros:

Blessed stay

2026-06-24 • via Nuitee
S
Soha Abdelgadir • couple • ae
10
2026-06-24 • via Nuitee
M
Mellah • solo_traveller • za
1
Horrible
Pros:

Nothing

Cons:

It wasn’t neat

2026-06-23 • via Nuitee
L
Lethukuthula • couple • za
10
2026-06-22 • via Nuitee
C
CAIO • solo_traveller • br
9
Perfeito para quem está visitando Durban pra participar da Comrades Marathon.
Pros:

Me hospedei por 7 noites pra participar da Comrades Marathon e recomento para tal evento. Hotel fica bem próximo da largada (quando o sentido da corrida é Up Run, cuja largada é em Durban). Além de estar localizado na linda orla de Durban, há supermercado, bares e restaurantes próximos ao hotel. O arredor do hotel é bastante seguro durante o dia, embora não seja recomendável sair sozinho depois que escurece. Hotel oferece um excelente café da manhã e tem restaurante aberto até às 22h diariamente. Staff bastante gentil e amigável. Quarto bem confortável, com chuveiro bem quente e frigobar.

Cons:

Hotel um pouco antigo, mas atende muito bem todas as necessidades.

2026-06-22 • via Nuitee
T
Tamas • solo_traveller • gb
7
2026-06-22 • via Nuitee
E
Emmah • solo_traveller • za
10
Pros:

The room was clean and the breakfast was nice

Cons:

Netflix is nt playing

2026-06-21 • via Nuitee
L
Lebohang • solo_traveller • za
1
It was not comfortable
Pros:

Closer to the beach

Cons:

The room carpet is not clean and smelly, the bathroom is old and outdated and the ventilator wasn’t working in the bathroom as there’s no window . Could do with the modern tv

2026-06-18 • via Nuitee
M
Molatelo • couple • za
10
2026-06-18 • via Nuitee
K
KCHH • solo_traveller • za
9
Pros:

Location

2026-06-17 • via Nuitee
N
Nathan • solo_traveller • za
7
2026-06-17 • via Nuitee
S
Sidney Arruda • couple • br
9
2026-06-17 • via Nuitee
V
Van Der Merwe • solo_traveller • za
10
2026-06-17 • via Nuitee
H
Hilary • solo_traveller • zw
9
2026-06-17 • via Nuitee
M
MARCOSNOBUO • solo_traveller • br
8
Pros:

Café da manhã e localização

Cons:

Barulho

2026-06-16 • via Nuitee
I
Izette • extended_group • za
10
It was good
Pros:

It has a great view and close to most shops. The rooms are clean and the staff is very friendly and helpful.

Cons:

All the furniture is so antique and the carpet on the stairs and floors is very old and dirty. Modernise a bit Balmoral. The food in the restaurant was cold when served and not very tasteful

2026-06-16 • via Nuitee
N
Njabulo • solo_traveller • za
7
2026-06-16 • via Nuitee
T
Tugela • couple • za
9
Pros:

Visible and friendly security

Cons:

None

2026-06-15 • via Nuitee
L
Loyiso • solo_traveller • za
8
Balmoral review
Pros:

Convenient, clean and professional.

Cons:

Wifi unstable and sometimes not connecting, not enough TV channels as per online description.

2026-06-15 • via Nuitee