The Balmoral - Halaal

Hotels
7.8 (3068 reviews)
125 Marine Parade, Beach Road , Durban , ZA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Good breakfast options
Brilliantly attentive staff
Cons:
Check-in issues
Unclean room
Loud noise at night

Categories

Cleanliness
5.76
Room was not made correctly and had items from former occupants.
Service
7.73
General service issues with check-in and room access.
Location
9.77
Great location right on the sea shore.
Room Quality
6.72
Initial room was not clean; second room had issues with keys.
Amenities
8.25
All amenities were supplied.
Value for Money
8.21
Decent value given the location, but affected by issues during stay.
Food and Beverage
8.76
Good breakfast options available.
Overall Experience
7.23
Worst experience at a hotel due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:00

Property Description

Prime Location on Durban's Golden Mile
Situated on the vibrant Golden Mile, The Balmoral offers easy access to Marine Parade, the beach, Durban ICC, and uShaka Marine World.

Elegant and Historic Charm
Despite a full renovation, The Balmoral has preserved its historic and stately façade, exuding elegance and sophistication along the beachfront.

Exquisite Dining Experience
Indulge in strictly Halaal cuisine at the Waterfront Restaurant, overlooking the mesmerizing Indian Ocean on the Waterfront Terrace.

Experience luxury and convenience at The Balmoral. Book now for an unforgettable stay by the beach in Durban!

Important information:

Please note that the onsite restaurant is strictly Halaal and does not serve alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Location

Guest Reviews

7.8
Based on 3068 reviews
Cleanliness: 5.76
Service: 7.73
Location: 9.77
Room Quality: 6.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 7.23
N
Nonkululeko • solo_traveller • za
10
2026-10-24 • via Nuitee
K
Khethani • couple • za
5
2026-10-24 • via Nuitee
D
Dolly • solo_traveller • za
7
Pros:

Breakfast was nice,staff was friendly and honest they cleans our room and we found all our staff the way we left it

Cons:

Our room didn't have hair dryer i have to run around asking for hairdry,plus the rooms are mostly dark especially those that are not facing the beach coz only small light and those sidebed lights

2026-10-23 • via Nuitee
M
Mokhaola • couple • za
7
2026-10-20 • via Nuitee
Q
Qwabe • couple • za
5
Pros:

Location is perfect,my room was sea facing,and that was nice

Cons:

The carpet has a smell,I looks like it was once wet behind the fridge is peeling off the floor.
The smell was not nice at all,it is also dirty,I walked bare footed and my feet were soo dirty.
During breakfast,I was not able to get some of the food I liked,was told that I should order before I reach the chef making some the choosen food,was also told a freyer was broken and were not able to make some muchroom

2026-10-19 • via Nuitee
N
Nosihle • couple • za
10
Was very good , I enjoyed everything
Pros:

Everything

Cons:

Bathroom are smaller that can’t accommodate two people

2026-10-18 • via Nuitee
S
SISTERS LOVE • couple • za
10
Best place to go to refresh your mind and soul
Pros:

The place was very nice

Cons:

Their breakfast was excellent

2026-10-18 • via Nuitee
J
James • couple • za
8
2026-10-18 • via Nuitee
N
Nozi • solo_traveller • za
10
Optional
Pros:

Everything was optional,food,hot water, delicious breakfast,friendly staff.Balmoral even helped me to find back the money that was taken by the Booking.com for cancellation.I will definitely coming back and recommend it to my friends and the entire world.Balmorsl management know how to do their work💯

Cons:

Nothing

2026-10-14 • via Nuitee
B
Busisiwe • solo_traveller • za
9
Pros:

Breakfast was excellent

2026-10-13 • via Nuitee
W
Waseem • solo_traveller • za
10
2026-10-11 • via Nuitee
G
Gumbi • solo_traveller • za
2
Pros:

The property is not safe, stairs are wooden and not very old

Cons:

Tha smell of the place

2026-10-11 • via Nuitee
T
Thwala • solo_traveller • za
10
Pros:

The warm staff.

Cons:

The food.

2026-10-10 • via Nuitee
N
NTULI • couple • za
10
Very thing was perfect
Pros:

The breakfast was great 10/10

Cons:

Change the carpet to tails

2026-10-10 • via Nuitee
M
Miro 2466 • solo_traveller • de
6
Nie polecam
Pros:

Miły personel w recepcji.

Cons:

Lata swojej świetności hotel ma już dawno za sobą!
Brudne wykładziny na schodach, brudne ręczniki, niedosprzątany pokój !

2026-10-09 • via Nuitee
P
Pumla • solo_traveller • za
7
Pros:

Location is superb

Cons:

1.No welcome water for drinking
2.Iron was not easy to get let alone ironing board

2026-10-09 • via Nuitee
S
Shaun • solo_traveller • za
5
2026-10-09 • via Nuitee
B
Brenden • solo_traveller • za
8
2026-10-07 • via Nuitee
M
mokgadi • solo_traveller • za
10
Pros:

Everything about the hotel was amazing and the breakfast was top-class. We really enjoyed our stay. We will defibook again.

Cons:

None

2026-10-07 • via Nuitee
B
Brenden • solo_traveller • za
8
2026-10-07 • via Nuitee