Paradox Singapore

Hotels
8.6 (10555 reviews)
20 Merchant Road , Singapore , sg
+65 6337 2288

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Slow elevators
Dated amenities
Breakfast quality

Categories

Cleanliness
8.24
Some reviews mentioned cleanliness issues, including slow elevators and worn amenities.
Service
9.21
Staff were very friendly and helpful, contributing to a positive experience.
Location
9.25
Many reviews praised the location for accessibility to key attractions.
Room Quality
8.7
Rooms were spacious and well-maintained according to several positive comments.
Amenities
8.23
Some concerns about the pool lounge chairs and slow elevators impacted this score.
Value for Money
8.69
Prices are high but consistent with Singapore's standards for quality.
Food and Beverage
7.74
Breakfast options were noted as unsatisfactory, with juices made from powder.
Overall Experience
8.71
Overall experience has been positive, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:26

Property Description

Luxurious Accommodation in the Heart of Singapore

Modern Amenities for Your Comfort
Experience a 24-hour front desk, a restaurant, and a terrace at Paradox Singapore Merchant Court at Clarke Quay. Unwind at the year-round outdoor pool, fitness center, hot tub, and garden.

Comfortable Rooms with Premium Features
Relax in air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box. Enjoy the convenience of a fridge, kettle, and free toiletries. Some rooms even offer a private balcony for a stunning view.

Book now to enjoy a perfect blend of convenience and luxury at Paradox Singapore Merchant Court at Clarke Quay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 10555 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
D
Donna • couple • nz
9
Pros:

Location

Cons:

Great pool area

2026-07-25 • via Nuitee
Z
Zakaria • couple • ae
7
Great location, friendly staff, minor changes needed.
Pros:

The location is really good, by the river, close to pretty much everything of interest. Walking distance to the gallery and national museum, 10min drive to Marina Bay.

The toiletries are of great quality, and so are the pillows and choices one has. The room also has a capsule coffee machine, an iron and ironing board, and a safe.

The staff are super friendly and helpful.

Cons:

The breakfast is super crowded, and you don't always get to sit alone. Too many big tables which sit 6-8 people.

Sometimes a food and cooking smell gets into the room, even on floor 3.

The furniture in the rooms is not extra comfortable. The couch can be more comfortable, and so can the chair and office chair.

2026-07-25 • via Nuitee
B
Bartosz • family_with_children • pl
8
Zdecydowanie polecam, doskonały serwis i lokalizacja. Dobre śniadania
Pros:

Lokalizacja, doskonały I miły personel oraz dobre śniadania.

Cons:

Hotel ma już swoje lata I w niektorych aspektach wymaga renowacji, ale nadal uważam, że warto.

2026-07-25 • via Nuitee
R
Richi Nixon • couple • de
9
2026-07-25 • via Nuitee
E
Eyal • family_with_children • us
9
2026-07-25 • via Nuitee
F
Fiona • couple • gb
9
Perfect ocation for stop-over
Pros:

Comfort / location / breakfast

2026-07-25 • via Nuitee
M
Masaya • solo_traveller • jp
8
2026-07-25 • via Nuitee
J
Jn06 • solo_traveller • fr
10
2026-07-25 • via Nuitee
W
Wallace • family_with_children • la
8
very nice
Pros:

Club access from 5pm to 8pm was good

2026-07-25 • via Nuitee
J
Jemma • solo_traveller • no
9
2026-07-25 • via Nuitee
S
shaun • extended_group • gb
8
great location a very nice hotel, breakfast was great value and good variety
Pros:

location great on the river close to bars restaurants and walks

2026-07-25 • via Nuitee
O
Oliver • couple • au
7
Pros:

The location was exceptional! The breakfast was very good!!!

Cons:

The 4 elevator are useless sorry 3 one was permanently out of order!!! The happy hour is a joke! You can order Cocktails for less money but the glass is also smaller!!!

2026-07-24 • via Nuitee
L
Lai Ying (Sarah) • family_with_children • gb
8
Comfortable stay
Pros:

Convenient location, helpful staff and good pool. Breakfast was also very good.

Cons:

Rooms are a little dated

2026-07-24 • via Nuitee
M
mascot101 • family_with_children • cn
7
Pros:

位置不错，房间比较宽敞，环境和设施满意

Cons:

第三方订单开票很复杂，需要持续沟通

2026-07-24 • via Nuitee
J
Julie • family_with_children • gb
8
Perfect for a short stay to explore Singapore
Pros:

Good location close to Clarke Quay and Chinatown. Staff were helpful. The pool area was great.

Cons:

It was a little tired

2026-07-24 • via Nuitee
L
Lesley • solo_traveller • gb
9
Singapore
Pros:

Good location.subway station just over the road. The area can be lively but you don't hear it in the hotel. Breakfast was good, if a bit busy.pool was nice and can use spa for shower and change if leaving hotel later.

Cons:

We had a problem with key card when checking in and my daughters changed room because of a damp smell, but it was handled quite quickly, so not a major problem

2026-07-24 • via Nuitee
H
Helmie • family_with_children • nl
10
2026-07-24 • via Nuitee
B
Bill • extended_group • us
8
Good location and food.
Pros:

Location and morning buffet. Front desk staff told us about the breakfast promo which saved is 12 on each person. Pool was refreshing.

Cons:

Check in took some time and I’m not sure why since the rooms were pre paid and all our info was submitted in advance. We thought there would be a view from our balcony- we ended up on the second floor so nothing to see.

2026-07-24 • via Nuitee
D
Daniel • solo_traveller • ch
9
Singapur @ Hotel PARADOX Super!
Pros:

Perfekte Lage, ausgezeichnetes Frühstück, sehr gutes Preis/Leistung

2026-07-24 • via Nuitee
P
Pamela • couple • au
10
Highly recommend staying at the Paradox. Easy access to Changi airport by train , cost to dollars compared to $75 Aud
Pros:

Exceptionally clean . Close proximity to transport , supermarket, eateries

Cons:

Everything about this property was exceptional, from the staffs welcome when we arrived. Spoilt for choice with the breakfast
The hotel was super clean
All staff were friendly and helped with and queries

2026-07-24 • via Nuitee