Paradox Singapore Merchant Court at Clarke Quay

Hotels
8.6 (10182 reviews)
20 Merchant Road , Singapore , sg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Slow elevators
Dated amenities
Breakfast quality

Categories

Cleanliness
8.24
Some reviews mentioned cleanliness issues, including slow elevators and worn amenities.
Service
9.21
Staff were very friendly and helpful, contributing to a positive experience.
Location
9.25
Many reviews praised the location for accessibility to key attractions.
Room Quality
8.7
Rooms were spacious and well-maintained according to several positive comments.
Amenities
8.23
Some concerns about the pool lounge chairs and slow elevators impacted this score.
Value for Money
8.69
Prices are high but consistent with Singapore's standards for quality.
Food and Beverage
7.74
Breakfast options were noted as unsatisfactory, with juices made from powder.
Overall Experience
8.71
Overall experience has been positive, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:26

Property Description

Luxurious Accommodation in the Heart of Singapore

Modern Amenities for Your Comfort
Experience a 24-hour front desk, a restaurant, and a terrace at Paradox Singapore Merchant Court at Clarke Quay. Unwind at the year-round outdoor pool, fitness center, hot tub, and garden.

Comfortable Rooms with Premium Features
Relax in air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box. Enjoy the convenience of a fridge, kettle, and free toiletries. Some rooms even offer a private balcony for a stunning view.

Book now to enjoy a perfect blend of convenience and luxury at Paradox Singapore Merchant Court at Clarke Quay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for S$ 120 per person per night when using an available extra bed.
    People 13 years old and over stay for S$ 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 10182 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
B
Barbara • family_with_children • au
10
Frequent traveller to Singapore but first time at the Paradox. Would stay there again.
Pros:

Breakfast buffet was exceptional. Lots of choices.

2026-06-20 • via Nuitee
J
Jacqui • solo_traveller • au
10
Love this place
Pros:

Beautiful hotel with a great location.

Cons:

Nothing, i would recommend this hotel to anyone

2026-06-20 • via Nuitee
C
Cristine • couple • au
9
Great location in Clarke Quay.
Pros:

Great Location, right in Clarke Quay with a MRT train stop close by. Easy access to restaurants and eateries.

2026-06-20 • via Nuitee
H
HIROKAZU • solo_traveller • jp
7
便利
Pros:

立地が良い
スタッフが親切

Cons:

価格の割にカミソリがない

2026-06-20 • via Nuitee
D
Dieter • couple • de
9
Gut und ideal gelegen
Pros:

Die Lage war genial
Der Pool war groß, vielleicht zu wenig Liege
Das Zimmer ausreichend groß und sauber

Cons:

Das die Dusche in der Badewanne war, zwar mit Einstiegshilfen und einer verschiebbaren Glaswand

2026-06-20 • via Nuitee
A
Anne • couple • au
9
Pros:

Close to the MTR station as we used it a lot to get the train where we wanted to go.
On our arrival, the room we were allocated didn’t smell very good.. smelled very musty which wasn’t very nice. Spoke to the reception. She even checked out the room and suggested we change rooms. We eventually changed rooms at the end. Otherwise it was an excellent stay.

Cons:

None

2026-06-19 • via Nuitee
S
saad • family_with_children • sa
10
2026-06-19 • via Nuitee
R
Ralph • couple • ch
9
Great stay.
Pros:

Central located. Quick access by foot to shopping and restaurants

Cons:

Unfortunately I had a room on the 2nd floor facing back yard where I only saw a low concrete roof. As a full paying customer would have being good if checking clark takes such matters into consideration

2026-06-19 • via Nuitee
P
Patrina • solo_traveller • fj
9
2026-06-19 • via Nuitee
W
William • couple • gb
8
Very enjoyable
Pros:

Breakfast and location were great.

Cons:

The room could have had more storage and a better outlook. Seemed set up for business rather than a holiday

2026-06-19 • via Nuitee
J
James • solo_traveller • gb
7
Pros:

Great facilities, ideal location, nice bar and restaurant, rooms good size

Cons:

Elevators far too slow and packed especially at peak times

2026-06-19 • via Nuitee
I
Ian • extended_group • nz
10
Pros:

Location was excellent
Swimming pool fantastic

2026-06-19 • via Nuitee
A
Albino Chacón • couple • cr
9
Satisfactoria
Pros:

El desayuno era fantástico

Cons:

El tamaño de la habitación

2026-06-18 • via Nuitee
T
Terry • couple • au
10
We had a fantastic return visit in Singapore
Pros:

Lovely staff were very attentive
Food was great
Location is very handy
Our Clarke Quay view room was fantastic

Cons:

Could have done with a bit better mould control in bathroom (bath silicone)

2026-06-18 • via Nuitee
F
FANG JU • extended_group • tw
10
地點方便，附近飲食方便，有超市
Pros:

地點，房間舒適度非常棒

Cons:

目前沒有

2026-06-18 • via Nuitee
D
Denise • solo_traveller • au
9
Pros:

Excellent service. Staff very attentive. Good selection for breakfast.

2026-06-18 • via Nuitee
L
Lynley • couple • au
8
Great hotel in great location
Pros:

Room was spacious and clean
Pool was great
Breakfast was vast with lots of choices
Location was excellent with lots of bars and restaurants out the door. Also a shopping center too.

Cons:

Prices at the pool bar were extreme! If they were more affordable we would have used it more.

2026-06-18 • via Nuitee
T
Thomas • solo_traveller • de
7
Teures Hotel in sehr guter Lage, mit umfangreichem Frühstück
Pros:

Die Lage am Singapore River und dem Einkaufszentrum „Clarke Quay Central“ gegenüber ist hervorragend.
Besonders das extrem umfangreiche und abwechslungsreiche Frühstück ist fantastisch 😃
Gut ist auch der nahe Ubahnanschluss „Clarke Quay“ der von Google Maps aber teilweise nicht automatisch beim Routen verwendet wird!

Cons:

Für ein 4-5 Sterne Hotel war die Sauberkeit nicht entscheidend, die Zimmer waren sehr gut, die Flure waren wurden (auffallend offensichtlich) selten gereinigt, auch im gut ausgestatteten Gym wurden weder Die Geräte gereinigt, noch die Mülleimer geleert oder die Fenster geputzt. Kein Drama, aber auch keine 4-5 Sterne

2026-06-18 • via Nuitee
К. • solo_traveller • ie
10
2026-06-18 • via Nuitee
S
steven • couple • us
9
Good hotel in good location
Pros:

Very convenient for everything we wanted to do

Cons:

Slow elevators

2026-06-18 • via Nuitee