Paradox Singapore Merchant Court at Clarke Quay

Hotels
8.6 (10126 reviews)
20 Merchant Road , Singapore , sg

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Slow elevators
Dated amenities
Breakfast quality

Categories

Cleanliness
8.24
Some reviews mentioned cleanliness issues, including slow elevators and worn amenities.
Service
9.21
Staff were very friendly and helpful, contributing to a positive experience.
Location
9.25
Many reviews praised the location for accessibility to key attractions.
Room Quality
8.7
Rooms were spacious and well-maintained according to several positive comments.
Amenities
8.23
Some concerns about the pool lounge chairs and slow elevators impacted this score.
Value for Money
8.69
Prices are high but consistent with Singapore's standards for quality.
Food and Beverage
7.74
Breakfast options were noted as unsatisfactory, with juices made from powder.
Overall Experience
8.71
Overall experience has been positive, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:26

Property Description

Luxurious Accommodation in the Heart of Singapore

Modern Amenities for Your Comfort
Experience a 24-hour front desk, a restaurant, and a terrace at Paradox Singapore Merchant Court at Clarke Quay. Unwind at the year-round outdoor pool, fitness center, hot tub, and garden.

Comfortable Rooms with Premium Features
Relax in air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box. Enjoy the convenience of a fridge, kettle, and free toiletries. Some rooms even offer a private balcony for a stunning view.

Book now to enjoy a perfect blend of convenience and luxury at Paradox Singapore Merchant Court at Clarke Quay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for S$ 120 per person per night when using an available extra bed.
    People 13 years old and over stay for S$ 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 10126 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
E
Elizabeth • solo_traveller • fr
9
2026-05-31 • via Nuitee
I
Irina • family_with_children • nz
10
Family friendly quality hotel in great location
Pros:

The breakfast was amazing, the pool nice and location great

Cons:

Spa pool didn’t seem to be on

2026-05-30 • via Nuitee
U
Ugljesa • solo_traveller • au
10
2026-05-30 • via Nuitee
P
Paula • couple • gb
9
2026-05-30 • via Nuitee
L
Laurie • solo_traveller • gb
8
Not up to the standard it claims
Pros:

Position

Cons:

Chaotic breakfast, badly understaffed
Only 3 out of 4 lifts working for over a month

2026-05-30 • via Nuitee
Y
Yoram • solo_traveller • il
10
2026-05-30 • via Nuitee
A
Allan • solo_traveller • ae
10
Excellent and will be back soon
Pros:

Overall appearance

Cons:

None

2026-05-30 • via Nuitee
F
Fiona • family_with_children • au
10
2026-05-30 • via Nuitee
R
Rebecca • couple • au
10
2026-05-30 • via Nuitee
A
Allan • solo_traveller • ae
9
Will be back soon
Pros:

Overall appearance

Cons:

Na

2026-05-30 • via Nuitee
L
lesley • couple • au
10
Clean, staff obliging,
Pros:

Close to mrt

2026-05-29 • via Nuitee
J
Judy • couple • au
10
An Enjoyable Holiday!
Pros:

I booked the Merchant Court Singapore because of it's location & I was not disappointed. We arrived late at night & were checked in by a delightful female who provided us with lots of helpful information. Our room was on the fifth floor, with a balcony & an amazing view. Our room was cleaned daily & we felt that we were looked after by management. Daily breakfast was included & a good choice of food was on offer. We attended the Waygu Steak BBQ Dinner in Ellenborough Market Cafe on a Saturday night & it was amazing. The hotel is alongside Clarke Quay Central shopping mall, the MRT station, SQUE Rotisserie & Alehouse & Clarke Quay, where everything is happening. There were two Big Bus Hop-on Hop-off bus stops near the hotel & it was a short walk to Chinatown.

Cons:

Nothing

2026-05-29 • via Nuitee
A
Allison • solo_traveller • nz
10
Definitely recommend
Pros:

Fantastic location, amazing breakfast and we had a great view from our room on the 10th floor. The staff were friendly and helpful as well.

Cons:

Took quite a long time to get checked in as there were a lot of people arriving at the same time.

2026-05-28 • via Nuitee
P
Palmer • solo_traveller • hk
10
Excellent!
Pros:

Everything!

Cons:

Nothing!

2026-05-28 • via Nuitee
R
Riley • solo_traveller • nz
10
Pros:

Everything,
Could not fault a thing, excellent service & food

2026-05-28 • via Nuitee
S
Stephan • solo_traveller • ch
7
2026-05-28 • via Nuitee
D
Debbie • couple • au
10
The staff are very friendly always said hello
Pros:

It was a smooth check in and the staff were excellent

Cons:

Nothing

2026-05-28 • via Nuitee
P
peter • extended_group • gb
9
2026-05-28 • via Nuitee
I
Ismet • couple • au
10
2026-05-28 • via Nuitee
N
Nigel • solo_traveller • gb
8
Great Location
Pros:

Location, hotel quality in general, breakfast and staff were excellent

Cons:

The room seemed a little tired and the mattress was quite thin.

2026-05-28 • via Nuitee