Paradox Singapore

Hotels
8.6 (10422 reviews)
20 Merchant Road , Singapore , sg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Slow elevators
Dated amenities
Breakfast quality

Categories

Cleanliness
8.24
Some reviews mentioned cleanliness issues, including slow elevators and worn amenities.
Service
9.21
Staff were very friendly and helpful, contributing to a positive experience.
Location
9.25
Many reviews praised the location for accessibility to key attractions.
Room Quality
8.7
Rooms were spacious and well-maintained according to several positive comments.
Amenities
8.23
Some concerns about the pool lounge chairs and slow elevators impacted this score.
Value for Money
8.69
Prices are high but consistent with Singapore's standards for quality.
Food and Beverage
7.74
Breakfast options were noted as unsatisfactory, with juices made from powder.
Overall Experience
8.71
Overall experience has been positive, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:26

Property Description

Luxurious Accommodation in the Heart of Singapore

Modern Amenities for Your Comfort
Experience a 24-hour front desk, a restaurant, and a terrace at Paradox Singapore Merchant Court at Clarke Quay. Unwind at the year-round outdoor pool, fitness center, hot tub, and garden.

Comfortable Rooms with Premium Features
Relax in air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box. Enjoy the convenience of a fridge, kettle, and free toiletries. Some rooms even offer a private balcony for a stunning view.

Book now to enjoy a perfect blend of convenience and luxury at Paradox Singapore Merchant Court at Clarke Quay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for S$ 120 per person per night when using an available extra bed.
    People 13 years old and over stay for S$ 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 10422 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
S
Samantha • extended_group • au
7
Pros:

The facilities were great, a wonderful breakfast

2026-07-04 • via Nuitee
P
Philippe • solo_traveller • nc
8
Au bord de Clarke Quay. Situé à environ 30 m’ à pied de Garden by the bay, Little India ou quartier chinois. Pour ceux q
Pros:

Chambre spacieuse, lit très confortable.

2026-07-04 • via Nuitee
R
Robyn • solo_traveller • au
9
Pros:

Location. Air-conditioning. Pool area. Coffee pods each day. Great shower pressure and hot water.

Cons:

The amount of poolside seating and poolside lounges could be increased.

2026-07-04 • via Nuitee
J
jane • solo_traveller • au
10
Pros:

Clean rooms friendly staff eccellent breakfast

Cons:

Not even sunbeds

2026-07-04 • via Nuitee
K
Kurt • couple • au
7
Great location
Pros:

Great location close to a MRT station.

Cons:

Generally old. Our first room smelled of tobacco smoke and we asked for a different room which was supplied. Rooms need a refurbishment.
Not enough deck chairs at pool.

2026-07-03 • via Nuitee
K
Kimmo • couple • fi
10
2026-07-03 • via Nuitee
O
Ovidiu • couple • se
10
Utmärkt ställe med både afternoon tea och fri bar på kvällarna om man bodde i premiere rum
Pros:

Läget och servicen

Cons:

Inget

2026-07-03 • via Nuitee
S
Sinan • solo_traveller • tr
8
Pros:

Otelin konumu çok güzeldi.
Havuzu küçük ama yeterliydi.
Çalışanlar çok yardımsever ve güleryüzlüydü.

Cons:

Oda çok temiz değildi ve iceri sinmis nem ve küf kokusu vardı

2026-07-03 • via Nuitee
J
John • couple • au
9
Very nice hotel
Pros:

Clean, friendly, good sized room and nice pool area

Cons:

We paid for a third person in the room, got the additional bed but no extra towel or mug for the third person

2026-07-03 • via Nuitee
S
Sylvia • family_with_children • de
9
2026-07-03 • via Nuitee
C
crocker • solo_traveller • au
10
Fantastic
Pros:

Everything

Cons:

Laundry a little out there in price .

2026-07-03 • via Nuitee
D
Daniel • solo_traveller • nz
9
Great location
Pros:

Fantastic location, close to MRT and Clarke Quay

2026-07-03 • via Nuitee
V
Victoria • couple • nz
9
2026-07-02 • via Nuitee
B
bernd • couple • au
9
2026-07-02 • via Nuitee
J
Jaypee • family_with_children • ph
10
2026-07-01 • via Nuitee
S
SYLVIE • couple • nc
10
Pros:

Hôtel très bien situé avec un tas de restaurants autour et une station de métro de l autre côté de la rue
Le petit déjeuner est varié et bon ; le personnel est très efficace. Rien à dire.

Cons:

Rien

2026-07-01 • via Nuitee
A
Alexandra • family_with_children • au
9
Cracker value for money
Pros:

One of the cheaper places and such excellent value for money. I was hesitant because it was significantly cheaper than others in the area but it was excellent.

Cons:

Carpet is a little old but that is being picky

2026-07-01 • via Nuitee
M
Monika • couple • au
10
Highly recommended with great location and easy access
Pros:

Great location, very good breakfast

Cons:

N/A

2026-07-01 • via Nuitee
C
Cara • extended_group • us
10
Definitely stay here again!
Pros:

Modern, clean, superb location, pool, gym, and the amazing breakfast!!!

2026-07-01 • via Nuitee
C
Curt • solo_traveller • au
10
2026-06-30 • via Nuitee