Paradox Singapore

Hotels
8.6 (10660 reviews)
20 Merchant Road , Singapore , SG
+65 6337 2288

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Slow elevators
Dated amenities
Breakfast quality

Categories

Cleanliness
8.24
Some reviews mentioned cleanliness issues, including slow elevators and worn amenities.
Service
9.21
Staff were very friendly and helpful, contributing to a positive experience.
Location
9.25
Many reviews praised the location for accessibility to key attractions.
Room Quality
8.7
Rooms were spacious and well-maintained according to several positive comments.
Amenities
8.23
Some concerns about the pool lounge chairs and slow elevators impacted this score.
Value for Money
8.69
Prices are high but consistent with Singapore's standards for quality.
Food and Beverage
7.74
Breakfast options were noted as unsatisfactory, with juices made from powder.
Overall Experience
8.71
Overall experience has been positive, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:26

Property Description

Luxurious Accommodation in the Heart of Singapore

Modern Amenities for Your Comfort
Experience a 24-hour front desk, a restaurant, and a terrace at Paradox Singapore Merchant Court at Clarke Quay. Unwind at the year-round outdoor pool, fitness center, hot tub, and garden.

Comfortable Rooms with Premium Features
Relax in air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box. Enjoy the convenience of a fridge, kettle, and free toiletries. Some rooms even offer a private balcony for a stunning view.

Book now to enjoy a perfect blend of convenience and luxury at Paradox Singapore Merchant Court at Clarke Quay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 10660 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
B
Bruce • solo_traveller • au
10
Enjoyable stay at hotel which is short taxi ride to most attractions
Pros:

Only metres away from riverwalk. Inviting swimming pool. Good restaurant and bars with happy hours. Attentive staff

Cons:

Only two elevators were working at time of stay which caused delays especially during peak periods

2026-10-24 • via Nuitee
P
Paula • family_with_children • fi
10
2026-10-24 • via Nuitee
M
Margery • couple • us
10
Pros:

Very nice hotel with comfortable beds, nice amenities, and the breakfast buffet is fabulous!!

2026-10-24 • via Nuitee
G
golan • family_with_children • il
8
Pros:

מיקום מעולה ארוחת בוקר מעולה, כרגיל חסר ירקות, אבל הכול בשפע, שירות טוב ויעיל.

Cons:

בדיוק שיפצו את המעליות וזה מאד הפריע

2026-10-24 • via Nuitee
N
Natasha • couple • au
8
Good location, friendly staff nice room.
Pros:

Nice room and pool area. Nice staff.

Cons:

Two elevators down. Wait periods to get into room.

2026-10-24 • via Nuitee
M
Michaela • extended_group • de
8
Pros:

Schönes grosses Hotel mit Stil.

Cons:

Warteschlangen zu Stosszeiten beim Frühstück aufgrund zwei nicht intakter Fahrstühle.

2026-10-24 • via Nuitee
D
Dilip • family_with_children • au
9
2026-10-24 • via Nuitee
L
Lindsay • couple • gb
9
2026-10-24 • via Nuitee
K
Katrina • family_with_children • au
7
Pros:

The location was fabulous, so close to the MRT and the river. Breakfast was exceptional, catering for a variety of nationalities. Staff were very helpful. The young girl at the travel counter was brilliant, great recommendations.

Cons:

Our room was quite overpriced for what it was.

2026-10-24 • via Nuitee
J
Janice • family_with_children • au
9
Pros:

Breakfast, shower, staff

Cons:

Lifts. 2 out of 4 being refurbished. Do 1 at a time. Too hot in corridors

2026-10-24 • via Nuitee
A
Agne • family_with_children • lt
9
Good location , perfect breakfast
Pros:

Great location , amazing breakfast selection .

Cons:

There was a rather strong food smell comming from
The vent . Especially in the bathroom, felt like the room was directly above kitchen .

2026-10-24 • via Nuitee
M
Megan • extended_group • au
9
Pros:

Good location with all facilities including pool

Cons:

The lifts were terrible, I understand one was being upgraded but another was out of order and the existing ones were very slow

2026-10-24 • via Nuitee
D
David • family_with_children • gb
8
Pros:

Pool was nice. Great central location.

Cons:

2 of the 4 lifts were out of order/being serviced so always a big que for the lifts

2026-10-23 • via Nuitee
M
Martin • family_with_children • de
7
2026-10-23 • via Nuitee
B
B • family_with_children • my
9
2026-10-23 • via Nuitee
L
Les • family_with_children • au
7
Pros:

Great location for sightseeing and restaurants.

Cons:

Complex a little tired and confusing layout.

2026-10-23 • via Nuitee
A
andrew • family_with_children • gb
10
Pros:

Excellent location, easy access to the MRT and Central Quay, which had loads of bars and restaurants.
Nice pool area, not many sun loungers, but we always were able to get one.
Breakfast is buffet style, loads of choice and good quality.

Cons:

2 lifts were out of action

2026-10-23 • via Nuitee
R
roberto • family_with_children • ch
8
2026-10-23 • via Nuitee
N
nicolle • couple • au
9
Lovely to stay at
Pros:

Clean, staff were helpful and breakfast was amazing .

2026-10-22 • via Nuitee
C
CHANGWOO • family_with_children • kr
3
다소 실망스러웠던 파라독스
Pros:

클락키역에 위치하여 이동이 편리함

Cons:

작년에 방문해서 5일간 머무는 동안 좋았었기에 이번에 재방문하였습니다. 일정으로 인해 2박을 예약했으며, 착오로 인해 조식이 제외된 상태로 예약했습니다.
2달반 전에 예약하여 다소 저렴한 비용으로 이용할수 있었으나, 방 배정을 2층 구석 옆건물 에스컬레이터 뷰로 받아 햔번도 커튼을 열수 없었습니다. 샤워기도 고장나 물이 새고 흐르는 수준이었습니다.

2026-10-22 • via Nuitee