Paradox Singapore

Hotels
8.6 (10660 reviews)
20 Merchant Road , Singapore , sg
+65 6337 2288

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Slow elevators
Dated amenities
Breakfast quality

Categories

Cleanliness
8.24
Some reviews mentioned cleanliness issues, including slow elevators and worn amenities.
Service
9.21
Staff were very friendly and helpful, contributing to a positive experience.
Location
9.25
Many reviews praised the location for accessibility to key attractions.
Room Quality
8.7
Rooms were spacious and well-maintained according to several positive comments.
Amenities
8.23
Some concerns about the pool lounge chairs and slow elevators impacted this score.
Value for Money
8.69
Prices are high but consistent with Singapore's standards for quality.
Food and Beverage
7.74
Breakfast options were noted as unsatisfactory, with juices made from powder.
Overall Experience
8.71
Overall experience has been positive, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:26

Property Description

Luxurious Accommodation in the Heart of Singapore

Modern Amenities for Your Comfort
Experience a 24-hour front desk, a restaurant, and a terrace at Paradox Singapore Merchant Court at Clarke Quay. Unwind at the year-round outdoor pool, fitness center, hot tub, and garden.

Comfortable Rooms with Premium Features
Relax in air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box. Enjoy the convenience of a fridge, kettle, and free toiletries. Some rooms even offer a private balcony for a stunning view.

Book now to enjoy a perfect blend of convenience and luxury at Paradox Singapore Merchant Court at Clarke Quay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 10660 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
K
Kevin • couple • gb
9
Singapore is a fantastic destination to explore. The city feels very clean and safe with lots to see and do. The MRT sys
Pros:

The location is ideal for getting around Singapore. Walking distance to many of the attractions plus the convenience of the Clarke Quay MRT if you wanted to go further afield.

Cons:

Singapore is an expensive destination. The hotel prices are high but no more than others for the level and standards offered.

2026-09-13 • via Nuitee
T
Thomas • family_with_children • de
7
2026-09-12 • via Nuitee
D
DOMENICO • solo_traveller • it
9
Pros:

Posizione baricentrica in città rispetto alle attrazioni da visitare

Cons:

Colazione molto buona e varia, ma il caffè….

2026-09-12 • via Nuitee
A
Allan • solo_traveller • au
8
Great location, just a little old.
Pros:

Nice staff big room very cool and clean.

Cons:

I ordered a balcony room, looking at the photo of the hotel i expected to get a pool view or river view , i got neither, i got a main road.
The dining area was too big too.

2026-09-12 • via Nuitee
O
Oliver • couple • at
9
Pros:

Sehr Central, super Hotel. Können wir nur empfehlen!

2026-09-12 • via Nuitee
K
Karianto • solo_traveller • de
10
2026-09-12 • via Nuitee
M
Maksim • solo_traveller • tm
10
2026-09-12 • via Nuitee
J
Joanne • solo_traveller • au
8
Comfortable and well located
Pros:

Pool was wonderful respite from heat.
Surprised us with birthday cake and card in room which was a lovely touch. The 5pm free cakes in foyer a lovely touch if back in the hotel by this time

Cons:

Laundry expensive $13 Singapore dollars to wash and another $13 to dry. Clothes didn’t dry so had to do another drying run. Also disappointed water in foyer taken away at 4pm just when you return from days adventures and could do with a cold drink.

2026-09-12 • via Nuitee
L
Larry • couple • au
10
2026-09-12 • via Nuitee
P
Paul • couple • au
8
Pros:

Location, staff were good, breakfast was good, room was a good size

Cons:

Lifts need work, decor a little dated

2026-09-12 • via Nuitee
S
Shyvonne • couple • nz
10
We loved our stay, to get out and about Singapore Paradox you ROCK , and enjoy all the beautiful places and activities t
Pros:

The staff respectful and helpful

Cons:

Nothing

2026-09-11 • via Nuitee
C
Christine • couple • nz
8
Comfortable one night stay - we were able to have access to the pool & showers after checkout which we appreciated.
Pros:

Great location, very close to tourist attractions. Nice pool.Helpful staff. Very nice view from our premier room.

Cons:

Shower over the bath, Would be difficult to access for people with mobility issues.Lighting in bathroom & bedroom was dim.

2026-09-11 • via Nuitee
C
Carla • family_with_children • au
8
2026-09-11 • via Nuitee
B
Bertrand • couple • be
9
2026-09-11 • via Nuitee
J
Jacqueline • couple • ch
10
2026-09-11 • via Nuitee
A
Angelika • couple • de
10
Wir kommen auf jeden Fall wieder
2026-09-11 • via Nuitee
P
Peter • couple • my
9
2026-09-11 • via Nuitee
B
BRUNO • solo_traveller • fr
9
Pros:

l'emplacement très bien dans le quartier Clark quay, animé le soir. Super petit déjeuner. Piscine pour se rafraichir des journées de visites chaudes et humides de la journée.

Cons:

rien

2026-09-11 • via Nuitee
E
Eva • family_with_children • es
9
Pros:

Muy buena ubicación. El hotel dispone de piscina y gimnasio. El acceso a la piscina y vestuarios se permite aunque hayas dejado la habitación, y durante ese dia. Desayuno muy bueno.

2026-09-11 • via Nuitee
K
Kelly • family_with_children • au
7
Okay for an older property, however not comfortable or the standard expected for the price, and wouldn’t return
Pros:

The lobby area is nice and the staff at reception were efficient and kind.

Cons:

The rooms are dated, and the beds and pillows are rock hard. Certainly not a comfortable night stay. There was mould in the shower but it is an older property so this may be difficult.

2026-09-11 • via Nuitee