Hotel Sorrento

Hotels
8.8 (734 reviews)
900 Madison Street , Seattle , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Charming
Clean
Comfortable
Friendly staff
Great location
Unique ambiance
Cons:
Old-fashioned furnishings
Restaurant prices

Categories

Cleanliness
8.74
Rooms are clean and the hotel has character and history.
Service
9.21
Staff was absolutely 100% helpful and made my stay worthwhile.
Location
9.25
Perfect for our needs, close to downtown and other facilities.
Room Quality
8.2
Furnishings are a bit old-fashioned and run down, but overall rooms are comfortable.
Amenities
8.73
Functional gym and cozy bar add to the unique experience.
Value for Money
8.69
Great deal for the service and quality of the hotel.
Food and Beverage
8.54
Restaurant a bit expensive, but local options nearby.
Overall Experience
9.01
Charming hotel with historic charm, personalized service, and a wonderful stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:02

Property Description

Luxurious Italianate Architecture:
The Sorrento, a century-old gem in downtown Seattle, boasts stunning Italianate architecture that exudes luxury and charm. Its iconic presence is a testament to timeless elegance and sophistication.

Legendary Hospitality:
As Seattle's longest running luxury hotel, the Sorrento is renowned for its legendary hospitality, earning the title of the city's "grand dame." Guests are welcomed into an intimate setting where personalized service and attention to detail are the norm, ensuring a truly memorable stay.

Dining and Entertainment:
Indulge in a culinary experience at the Dunbar Room bar and restaurant, a neighborhood favorite for over 30 years. The adjacent Fireside Room offers a cozy ambiance for socializing and unwinding, making it the perfect spot to mingle and create lasting memories.

Experience the epitome of luxury and hospitality at the Sorrento - book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

8.8
Based on 734 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.54
Overall Experience: 9.01
J
Joti solo_traveller gb
10
2026-05-30 via Nuitee
F
F8677JXkates NONE
10
Welcoming stay
Pros:

After living on Capitol Hill for years. I came back and stayed at the hotel I had always admired. Great time. Good service and good people. Would absolutely stay again! You should too.

2026-05-27 via Tripadvisor
L
luisn671 NONE Mexico City, Central Mexico and Gulf Coast
8
Dissapointed
Pros:

The hotel is very nice and the staff very good. However it does not match with their web page. The hotel is careless on the details, look old not well maintanance. Rooms are noisy, careless towels and old air condition equipments. I feel it is over rated as long as they renovate. Attention and staff was excelent. It is very clean.

2026-05-24 via Tripadvisor
7
788KarenB NONE Sydney, New South Wales
10
Charming experience
Pros:

Great hotel, oozing charm it was like stepping back in time but with all the modern day comforts, very well located and good value.

2026-05-22 via Tripadvisor
C
C6130ATterrym NONE Seattle, Washington
10
Lovely old Gem
Pros:

As always, a lovely old Gem to stay the night. and driks ad dining...... Been coming here for 100 years, back in the days of the Hunt Clubs origins

2026-05-19 via Tripadvisor
O
Olga solo_traveller us
8
2026-05-18 via Nuitee
2
20mirandag NONE
10
Great experience, will be coming back in the future
Pros:

Staying here felt like I was back home in Downtown San Diego, except the public transportation in Seattle is more quick and efficient. The vibe was classy and comfortable. Our room was clean and spacious. I was surprised how comfortable the bed was! most hotels have terrible beds. I did not use valet services and opted to use a nearby paid parking lot that offered in and out privileges

2026-05-17 via Tripadvisor
V
Vanessa solo_traveller us
9
2026-05-14 via Nuitee
J
JerryW577 NONE Olympia, Washington
10
Pleasant stay
Pros:

Very friendly and helpful staff. Nice location. Room was accommodating. Restaurant experience was not as great as expected. Would definitely recommend and stay again.

2026-05-13 via Tripadvisor
S
seasider2020 Couples Lytham St Anne's, Lancashire, England
6
Sorry but while it’s a old style hotel, it needs improvement
Pros:

We received a warm welcome from the helpful receptionist and allocated a room on the 5th floor. The view from the room was three car parks, two empty lots and the corner of the hospital. Not inspiring. The noise from the roads was constant overnight (double glazing not good) and despite a very comfortable bed, sleep,was elusive. The bedroom was a reasonable size furnished with traditional style furniture. However the bathroom was disappointing and the fittings seemed to date from the 60’s. Small bottles of water $3 - I think for the room rate they could have afforded to give a couple of bottles for free. They do provide 4 coffee pods, tea bags and 4 milks. The hotel is a good walk from the more popular tourist areas and up a steep hill so be aware! I just feel the hotel whilst retaining its historic charm, that it needs some sympathetic improvements.

2026-05-13 via Tripadvisor
O
Oney solo_traveller us
4
Pros:

The location was good.

Cons:

The elevator was broken half the time we were there. Had to walk up six flights of stairs. We were there visiting our aunt in the ICU at a nearby hospital. The broken elevator just caused more stress to the stay.

2026-05-10 via Nuitee
W
WILLIAM solo_traveller gb
9
Great value stay in a nice period hotel.
Pros:

Hotel was old and quirky. Great period design. Staff were very helpful. Spacious bedroom.

Cons:

Small things like the tight layout between toilet and shower and cold water very slow to run.

2026-05-08 via Nuitee
G
Gary family_with_children us
8
2026-05-08 via Nuitee
C
Cheryl solo_traveller us
10
2026-05-05 via Nuitee
N
nacolep2026 NONE
10
10 out of 10! Loved it.
Pros:

Hotel Sorrento is a lovely gem! Great location, adorable rooms, very clean, comfy bed, quiet, very friendly and helpful staff. 10 out of 10.

2026-04-29 via Tripadvisor
K
Kuangdi solo_traveller us
7
Pros:

The front desk and the bell man were friendly.

Cons:

cleaning crew needed to clean the room better. There were food left in the fridge from the previous customer. The tables were dusty. The trash wasn't taken out daily. There are mildew on the ceiling of the bathroom.

2026-04-27 via Nuitee
J
Jan solo_traveller us
10
Mad men in Italy in 1955 with sophisticated skilled staff.
Pros:

Beautiful room and bar

Cons:

NA

2026-04-27 via Nuitee
H
Houser solo_traveller us
10
Pros:

The staff is always so professional and always willing to help with any information or issue. The room is large and the water pressure is excellent with very nice restroom.

Cons:

I have no complaints at all.

2026-04-25 via Nuitee
C
Companion347368 NONE
10
Beauty and excellent hospitality with historic charm.
Pros:

Excellent and clean accommodations. Very hospitable staff. A warm and historic charm catheterizes the hotel. Staff are well trained and food is excellent. A place away from home I always look forward to returning to.

2026-04-22 via Tripadvisor
C
Cymbalista couple us
10
2026-04-21 via Nuitee