Radisson Collection Hotel, Waterfront Cape Town

Hotels
•
Radisson Hotel Group
8.8 (113 reviews)
Beach Road Granger Bay, Cape Town, Western Cape, 8002 , Cape Town , ZA
+27 21 441 3000

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Area shuttle (surcharge)
Health club
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Very comfortable
Lovely ocean view
Friendly and helpful staff
Great breakfast
Cons:
Service level deterioration
Room quality downgrade

Categories

Cleanliness
7.51
Specific sentiment from text regarding room service issues and neglect.
Service
9.48
Staff were friendly and accommodating, although some service level concerns were noted.
Location
10
The location is arguably the finest in Cape Town, very convenient to attractions.
Room Quality
7.97
Room upgrades perceived as a downgrade with sparse decoration.
Amenities
9
The spa and gym were quiet and more than sufficient.
Value for Money
7.96
Concerns about the service levels in relation to the price paid.
Food and Beverage
9.51
Breakfast was plentiful with lots of choices and good tasting.
Overall Experience
8.99
Overall the stay was enjoyable despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:12

Property Description

Experience the perfect blend of luxury and comfort at our Radisson Collection Hotel, Waterfront Cape Town, where breathtaking views meet exceptional service.

Indulge in Relaxation: Unwind at our full-service spa offering soothing massages, rejuvenating body treatments, and refreshing facials, ensuring a truly pampered experience.

Dynamic Amenities: Enjoy access to our state-of-the-art health club, outdoor pool, and sauna. Plus, stay connected with complimentary Wi-Fi throughout the hotel and top-notch concierge services at your disposal.

Culinary Delights: Savor exquisite dishes at Tobagos, our ocean-view restaurant, or enjoy a refreshing drink at the poolside bar. With 24-hour room service, gourmet dining is always just a call away.

Don’t miss out on an unforgettable escape; book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Property Video

Guest Reviews

8.8
Based on 113 reviews
Cleanliness: 7.51
Service: 9.48
Location: 10
Room Quality: 7.97
Amenities: 9
Value for Money: 7.96
Food and Beverage: 9.51
Overall Experience: 8.99
F
Frances M • couple • us
10
Lovely hotel with quiet setting and warm friendly staff
Pros:

The breakfast buffet was huge and also offered a Al carte options. All the staff were attentive and spent extra time making our stay so nice. Rooms were very nice and quiet. We were given a bottle of wine on arrival and each evening there was a free glass of port or champagne at reception.
We ate dinner at the restaurant several times and everything we ordered was well prepared and delicious. Much better than hotel food in the US.
The area is very quiet, and you can walk or jog along the coastal path. The property is close to the V&A Waterfront where there is a huge shopping mall and restaurants. (Used the free shuttle because it’s not easy to walk there.)
We also used UBER to get around and that was inexpensive and fast.

Cons:

I have nothing bad to report.

2026-07-25 • via Nuitee
N
Noko • couple • za
6
2026-07-25 • via Nuitee
A
Abdulla • solo_traveller • ae
9
Pros:

The location and the view

Cons:

The noise transfer from the room on the upper level

2026-07-24 • via Nuitee
L
Lwazi • couple • za
9
2026-07-23 • via Nuitee
M
muhammad • couple • sa
10
2026-07-22 • via Nuitee
G
Ganasen • couple • za
10
2026-07-21 • via Nuitee
M
Meshaal • couple • qa
7
2026-07-21 • via Nuitee
A
André • solo_traveller • br
9
2026-07-20 • via Nuitee
D
Dean • couple • gb
7
2026-07-19 • via Nuitee
S
Stephanie • couple • ie
10
2026-07-18 • via Nuitee
T
THIAGO • family_with_children • br
10
2026-07-17 • via Nuitee
G
Gary • solo_traveller • au
2
2026-07-16 • via Nuitee
K
Kristian • couple • gb
7
it was good but not as good as previously
Pros:

Staff were friendly , the breakfast was good, room was ok.

Cons:

It would have been good to know about all the building works in advance.

2026-07-14 • via Nuitee
M
Marta • family_with_children • br
10
Pros:

Tudo

Cons:

Nada

2026-07-14 • via Nuitee
A
Aliki • family_with_children • za
10
Pros:

We had dinner at Tobago’s and the food was excellent! The position of the hotel is the best in Cape Town. Also the rooms have been renovated.

Cons:

When we previously stayed at this hotel we always had down pillows. This time the pillows were not down and were uncomfortable.

2026-07-13 • via Nuitee
K
Kamowa • solo_traveller • mw
8
2026-07-11 • via Nuitee
C
clarissa • couple • br
8
Ótima opção para ficar de frente para o mar.
Pros:

Bela localização de frente para o mar, oferecendo shuttle grátis para o V&A.

Cons:

Não possuía um ATM no local.

2026-07-10 • via Nuitee
M
Mari • family_with_children • br
9
Acolhedora!
Pros:

Espaço

2026-07-09 • via Nuitee
R
Raghenie • family_with_children • nl
6
2026-07-09 • via Nuitee
M
Mari • family_with_children • br
9
Acolhimento. Todos muito atenciosos e simpáticos. Especial agradecimento a Eloise, que tornou a estadia da minha família
Pros:

Espaço e vista

2026-07-09 • via Nuitee