Radisson Collection Hotel, Waterfront Cape Town

Hotels
•
Radisson Hotel Group
8.8 (113 reviews)
Beach Road Granger Bay, Cape Town, Western Cape, 8002 , Cape Town , ZA
27-21-441 3000

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Area shuttle (surcharge)
Health club
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Very comfortable
Lovely ocean view
Friendly and helpful staff
Great breakfast
Cons:
Service level deterioration
Room quality downgrade

Categories

Cleanliness
7.51
Specific sentiment from text regarding room service issues and neglect.
Service
9.48
Staff were friendly and accommodating, although some service level concerns were noted.
Location
10
The location is arguably the finest in Cape Town, very convenient to attractions.
Room Quality
7.97
Room upgrades perceived as a downgrade with sparse decoration.
Amenities
9
The spa and gym were quiet and more than sufficient.
Value for Money
7.96
Concerns about the service levels in relation to the price paid.
Food and Beverage
9.51
Breakfast was plentiful with lots of choices and good tasting.
Overall Experience
8.99
Overall the stay was enjoyable despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:12

Property Description

Experience the perfect blend of luxury and comfort at our Radisson Collection Hotel, Waterfront Cape Town, where breathtaking views meet exceptional service.

Indulge in Relaxation: Unwind at our full-service spa offering soothing massages, rejuvenating body treatments, and refreshing facials, ensuring a truly pampered experience.

Dynamic Amenities: Enjoy access to our state-of-the-art health club, outdoor pool, and sauna. Plus, stay connected with complimentary Wi-Fi throughout the hotel and top-notch concierge services at your disposal.

Culinary Delights: Savor exquisite dishes at Tobagos, our ocean-view restaurant, or enjoy a refreshing drink at the poolside bar. With 24-hour room service, gourmet dining is always just a call away.

Don’t miss out on an unforgettable escape; book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Property Video

Guest Reviews

8.8
Based on 113 reviews
Cleanliness: 7.51
Service: 9.48
Location: 10
Room Quality: 7.97
Amenities: 9
Value for Money: 7.96
Food and Beverage: 9.51
Overall Experience: 8.99
A
ali • solo_traveller • ae
6
2026-06-04 • via Nuitee
G
Giles • extended_group • gb
10
2026-06-04 • via Nuitee
N
nancy • solo_traveller • za
8
2026-06-02 • via Nuitee
M
Meyer • couple • za
9
Lovely stay in lovely hotel with best views and breakfast
Pros:

Room was small but very comfortable and well equipped with best view of the ocean, best location to beach and Waterfront and promenade walking

Cons:

Windows struggled to open to allow fresh air in

2026-06-02 • via Nuitee
M
MARCO • couple • cl
10
Normal
Pros:

Desayuno muy bueno, con múltiples opciones.

Cons:

No me gustó que en la habitación justo debajo de la mía, estuvo con la música y bulla muy fuerte hasta las 03:00 am y no me dejo descansar. Es mas, me despertó a esa hora y no pude volver a conciliar el sueño.

2026-06-01 • via Nuitee
S
Stephanie • extended_group • zm
8
2026-06-01 • via Nuitee
J
Jan • solo_traveller • za
10
2026-06-01 • via Nuitee
A
Andrzej • couple • us
10
2026-06-01 • via Nuitee
T
TRISH • couple • gb
7
2026-05-31 • via Nuitee
N
Nuria Tonha • solo_traveller • pt
10
2026-05-30 • via Nuitee
A
Abdullh • couple • ae
10
2026-05-29 • via Nuitee
M
Molloyi • couple • za
10
2026-05-28 • via Nuitee
A
Anso • family_with_children • za
9
2026-05-28 • via Nuitee
Z
Zaheer24 • solo_traveller • za
10
Pros:

Free room upgrade and attention to detail. Friendly staff, great service

2026-05-28 • via Nuitee
A
Aletta Maria • solo_traveller • za
10
2026-05-22 • via Nuitee
F
Florence Aba • couple • gh
10
One of the best stays I’ve ever hard!
Pros:

Radisson absolutely exceeded my expectations! Wendy and her team were nothing short of excellent. Communication with the hotel was easy from the get go. When we arrived, it was so seamless checking in. The property is at a really great location, the staff are super helpful and pay attention to details. The breakfast is one of the best you’ll ever have. Radisson made our stay so memorable. The welcome drinks, the friendly host Abulela and the very beautiful property. I’m rarely sad to leave a place but I really wanted more days here and I will definitely be coming back. Their spa experience is also so superb, from the welcoming and calming scents, to the skilled personnel, heated pool, it was a 10 out of 10 experience.

Cons:

Everything was perfect

2026-05-21 • via Nuitee
K
Kim • couple • us
10
2026-05-18 • via Nuitee
K
Kim • couple • us
10
2026-05-18 • via Nuitee
J
Jameela • solo_traveller • za
10
Magnificent and Luxurious
Pros:

I loved everything. The room was magnificent, the bathroom was exquisite, the facilities were luxurious. The breakfast had a fabulous variety and was excellent. The spa was so lovely. The lady playing the piano in the evenings was beautiful. The service and staff were amazing. Loved every minute and felt truly rejuvenated when we left.

Cons:

Nothing

2026-05-17 • via Nuitee
O
Olaus • couple • za
9
2026-05-17 • via Nuitee