The Hotel Captain Cook

Hotels
8.4 (682 reviews)
939 West 5th Avenue , Anchorage , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Good food quality
Cons:
Heating issues
Overpriced for the season

Categories

Cleanliness
7.86
Bathrooms are extremely outdated and not properly cleaned.
Service
9.33
Staff was amazing, kind, and did their best to assist.
Location
9.37
Great location with restaurants and views.
Room Quality
7.82
Rooms are dated but clean; modernizing would improve experience.
Amenities
7.35
Heating issues and inaccessible swimming pool during stay.
Value for Money
6.81
Overpriced for the winter season considering the maintenance issues.
Food and Beverage
9.86
Excellent meal and service at the Crow's Nest.
Overall Experience
8.83
An overall good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:25

Property Description

Luxurious Downtown Anchorage Hotel
This luxury hotel, located in downtown Anchorage, offers a premium stay just 7 blocks from the Anchorage Museum.

Diverse Dining Options and Retail Stores
Indulge in culinary delights at the 4 restaurants, including the Crow’s Nest for fine French/American cuisine, and the Pantry café for Alaskan dishes. Explore 15 retail stores for a unique shopping experience.

Breathtaking Views and Hotel Athletic Club
Enjoy stunning views of the Chugach Mountains or Cook Inlet from each room. Guests have complimentary access to the hotel's Athletic Club, offering massage services, an indoor pool, and separate gyms.

Book your stay at The Hotel Captain Cook for a luxurious and convenient experience in Anchorage!

Important information:

Please note: Rates are based on 2 guests. Additional guests will incur extra fees. Please contact property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Location

Guest Reviews

8.4
Based on 682 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 9.86
Overall Experience: 8.83
G
Greg couple us
9
2026-08-27 via Nuitee
S
SALEH couple kw
9
2026-08-26 via Nuitee
P
Prabir couple us
7
Not bad…
Pros:

Good location. Attentive staff. Nice painting all around giving a very good feeling about the place— like a museum.

Cons:

Hotel is dated. Toilets are very low— designed for short people. It seems it is designed only for cruise passengers. For $600 per night, this is not up to mark.

2026-08-26 via Nuitee
P
paul extended_group us
9
Cool place! Love the history
Pros:

Near the train station

2026-08-20 via Nuitee
I
ilan couple il
10
Love it.
Pros:

Center location crowd hotel

Cons:

Nice people

2026-08-15 via Nuitee
K
karensL5749HD Couples
10
Old world charm with modern comforts
Pros:

Historic hotel with decor of old lodges of the past. The room was clean and comfortable, and the bed and pillows were luxurious. Lots of wood accents and crown molding, and granite counters for the bathroom. We ate at the crows nest, and had an excellent meal and service and beautiful views of the bay. The hotel has three towers and the lobby that connects all three with a variety of restaurants and services and shops.

2026-08-14 via Tripadvisor
M
Mary solo_traveller us
10
Awesome hotel experience!
Pros:

Perfect location and a very nice, updated hotel. Good food.. all a little pricey. Several cute shops in the hotel too

Cons:

It was expensive!

2026-08-11 via Nuitee
D
Dreamer67557025919 Friends getaway
2
Horrific Captain Hook Hotel
Pros:

Arrived early at 11, luggages checked. Medicine required refrigeration. Explained daughter needed to change insulin pump by 3. Desk said they'd have housekeeping prioritize our room.
Should be 1-2 hours. Checked back at 2:30 not ready but our friends room was ready. Checked back at 3:30 not ready. Check in is normally 4 pm and at 4:40 room still not ready.
Princess cruise desk line was 20 people long the first time, 40 the second and at 4:40 over 100 people long.
Worst check in experience at a hotel in my 40 years of traveling.
Strongly suggest not going with princess or going to Captain. The public areas are nice but the rooms are like motel 6.

2026-08-09 via Tripadvisor
D
Dr. Klaus couple de
10
Einmalig!
Pros:

Perfekte Lage! Toller Service!

2026-08-08 via Nuitee
K
KathleenK940 Family Plano, Texas
10
Downtown Anchorage hotel
Pros:

Spent one night to start our land tour of Alaska. We were booked through our Holland America cruise. We were blown away as this hotel far exceeded our expectations. We had a huge suite with a living room, huge bathroom and bedroom. Very comfortable bed, nice linens, very clean bathroom stocked with everything we needed. Location was perfect, the whole downtown area was easily walkable. Very quiet, would definitely stay here again.

2026-08-07 via Tripadvisor
8
858KatieD Family
10
Just book it!
Pros:

The Captain Cook hotel is fun and quirky. We stayed there for two nights and the beginning of our Alaska trip and had a great experience. The hotel is huge and is hopping at all hours. Rooms were spacious and well maintained with views of the Inlet. Location is perfect with lots of shops and restaurants within a couple of blocks.

2026-07-30 via Tripadvisor
D
daniellebW6592EI Family
8
Good place to stay
Pros:

We were here as part of a Holland America Cruise tour. Unfortunately, there were a few rooms that were not ready, and ours were one of them. We were traveling with my 90 year old parent and needless to say she was exhausted after a long day. Our room was not ready for another two hours. That was not cool, but I will say that it was clean when we finally got in. The room was comfortable and met our needs for the one night we were there. I really appreciated the blackout curtains. The bedding situation needs to be worked out. It consisted of a flat duvet covered by 2 sheets. Predictably it all fell apart over night. There are restaurants and shops in the hotel and we enjoyed walking through the shops and eating at Fletcher’s and the Pantry. The food at both places was great. We were tired so I ordered a salad to go from Fletchers for dinner, and they were wonderfully accommodating. We had breakfast at The Pantry, they had delicious food and they were so efficient. When we told them we were short on time, they got us in and out in record time. I highly recommend this restaurant in the hotel.
The front desk staff were friendly and professional.
There is a great walking trail that follows the coast that is very accessible from this hotel.

2026-07-27 via Tripadvisor
C
cardinaldon Family Las Vegas, Nevada
10
Great night at the Hotel Captain Cook.
Pros:

We cruised with Princess Cruise Lines our last night was at the Hotel Captain Cook. Our room was excellent in every way. The perfect end to our two weeks with Princess. One of the best rooms I have ever stayed at. The breakfast in the Pantry the next morning was also excellent. The service provided by this Hotel is second to none.

2026-07-17 via Tripadvisor
E
elaine couple us
10
2026-07-16 via Nuitee
D
David couple us
10
2026-07-15 via Nuitee
D
Deana couple us
10
My first time staying at The Hotel Captain Cook and will be back. From the time we arrived staffing was polite, friendly
Pros:

Cleanliness, staffing was great and location.

Cons:

N/A

2026-07-14 via Nuitee
B
Becky couple us
10
We will be back
Pros:

We love the hotel. So much personality

2026-07-13 via Nuitee
A
AnneMarie couple us
8
Pricy stay
Pros:

Nice location

Cons:

Too expensive

2026-07-12 via Nuitee
H
Heather couple us
10
2026-07-12 via Nuitee
M
MAO couple cn
2
入住过最差的酒店。
Pros:

地理位置

Cons:

老旧、卫生条件差

2026-07-11 via Nuitee