Comfort Inn Rutland - Killington

Hotels
•
Comfort Inn
7.9 (186 reviews)
19 Allen St, Rutland, Vermont, 05701 , Rutland , US
+1 802-775-2200

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Facilities

Elevator
ATM/banking
Conference space
Downhill skiing nearby
Cross-country skiing nearby
Hiking/biking trails nearby
Sailing nearby
Water skiing nearby
Rafting nearby
Free breakfast
See all facilities

Review Highlights

Pros:
Good location with nearby dining and EV charging
Pool, hot tub and breakfast frequently praised
Several guests reported clean, comfortable rooms and good showers
Friendly/attentive staff mentioned by multiple reviewers
Cons:
Recurring room odors and musty carpets reported
Check-in/check-out issues and at least one rude staff interaction
Parking scarce, poor handicap accessibility and crowded furniture in rooms
Perceived poor value/price complaints and occasional worn/dated rooms or amenities

Categories

Cleanliness
6.5
Mixed reports: several guests noted strong odors (musty carpet, cigarette/sock smells) and cleanliness issues, though others explicitly described rooms as clean and linens replaced on request.
Service
8.7
Mixed but generally positive: multiple mentions of pleasant, attentive staff and helpful front-desk workers, offset by a few serious check-in/check-out complaints and one instance of rude staff; overall staffing interactions were more often cited positively.
Location
9.3
Frequently described as convenient: good area, nearby dining and EV charging station mentioned, making location a clear strength for many guests.
Room Quality
6.8
Inconsistent: some rooms were comfortable and had good showers, others were small, outdated, overfurnished (accessibility issues) or had unpleasant odors; overall room quality is below average because of these recurring problems.
Amenities
9.3
Strong amenity set: pool, hot tub and breakfast repeatedly praised and EV charging noted; occasional comments about hot tub cleanliness and tired carpet, but amenities are generally a highlight.
Value for Money
6
Several guests complained about price (unexpected rate changes) and felt the stay did not represent good value, producing a notably lower score for value.
Food and Beverage
8.7
Breakfast commonly described as generous and good, though some guests noted thin plastic cups/utensils and occasional greasy smells near the breakfast area; overall F&B impressions are positive.
Overall Experience
7.9
Mixed overall: many standard/acceptable stays and several repeat guests, but a number of significant negative experiences (odors, parking/accessibility, check-in problems) produce a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Recreational Amenities
Indulge in the indoor pool and spa tub for ultimate relaxation during your stay.

Dining and Drinks
Savor a delicious meal at SOUTHSIDE STEAKHOUSE and grab a drink at the bar/lounge.

Business and Event Spaces
With conference space, a meeting room, and a business center, this hotel is perfect for both work and play.

Be sure to book your stay at Comfort Inn Trolley Square for a perfect blend of comfort and convenience!

Important information:

  • Pool access available from 9:00 AM to 9:30 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RUT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 183
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 186 reviews
Cleanliness: 6.5
Service: 8.7
Location: 9.3
Room Quality: 6.8
Amenities: 9.3
Value for Money: 6
Food and Beverage: 8.7
Overall Experience: 7.9
B
Bonnie • partner
4
Pros:

Our room was clean, the shower was good and the bed was comfortable. Other than that we were Very disappointed in this property. Check-in was a terrible experience. Our room was overfilled with furniture making it extremely difficult for me to negotiate with my wheelchair despite the fact I was told it would be no problem. It was impossible to get my chair into the bathroom which was a major inconvenience. Bath linens were replaced upon request but 2 washcloths and 2 towels are barely adequate. Parking was atrocious. 2 handicap spaces for a facility with over 300 rooms is ludicrous. Many guests were forced to park in lots belonging to other businesses. Fortunately our vehicle wasn’t towed for being in the wrong spot. Water pressure in the bathroom sink was barely adequate. From beginning to end it was an unpleasant experience. The lady at check out never asked about or stay or thanked us for our business. Very poor value for money spent. I would not recommend this property to anyone.

2025-10-10 • via Nuitee
G
Grace
10
Pros:

The staff was pleasant and we enjoyed our stay. We loved the pool, hot tub and breakfast in the morning!

2025-10-07 • via Nuitee
J
Julia • partner
10
Pros:

Nicely maintained hotel

2025-10-07 • via Nuitee
J
Jaime • family
10
Pros:

Cleanliness, convenient location with my EV vehicle charging station nearby & dining options were great.

2025-10-06 • via Nuitee
D
Diane
8
Good for the value.
Pros:

Staff was friendly and room was clean and quiet. Average on the comfort level. We had a room in the adjoining building above the breakfast area, so we woke up daily to a greasy smell (probably from them cooking the food). Would stay again but would request a room in the main building.

2025-10-06 • via Nuitee
T
Timothy • partner
8
Pros:

It was clean and comfortable. The room was small and Tv options limited. Breakfast was good.

2025-10-06 • via Nuitee
D
Dave
2
worst stay in a hotel I've ever had!
Pros:

the room smelled like old socks. I believe the odor came from the bed which smelled like either someone sweated in it for a very long time, or vomited in it or died in it. needed to keep my head on a pillow lying on my back. woke multiple times when sleeping when my face rested on the sheets - was like smelling salts. not at all restful.

2025-10-04 • via Nuitee
J
Justine
10
Pros:

Room had an odd smell to it….

2025-10-03 • via Nuitee
P
Patricia • partner
8
Pros:

Good area

2025-10-02 • via Nuitee
C
Cori
8
Pros:

Easy parking, hot tub not super clean, front desk worker was very nice

2025-10-02 • via Nuitee
L
Lyn • family
6
Pros:

There was a 2nd hand smoke smell our room. I had specifically requested a non smoking room. We arrived late and we had to wait to check in because the guest in front of us was arguing with the receptionist. As we were waiting Expedia kept changing price of room. It started at $99, $121, $154 and unfortunately paid $185. Not happy with Comfort in nor Expedia. Both need to do better!!!

2025-10-01 • via Nuitee
B
Bianca
10
Pros:

Great place to stay. Well kept.

2025-09-30 • via Nuitee
D
Donna • partner
6
Pros:

We have stayed at this hotel many times and it was fine, nithing special. This time the room smelled like musty carpet. The breakfast is generous but the plastic cups and plasticware were cheap. The spoons were twisted and could barely hold the oatmeal I tried to eat. The plastic cups were so thin! The best part about the stay was the shower! That was excellent. The cost of the rooms in Rutland were outrageous.

2025-09-28 • via Nuitee
K
Katherine
6
Pros:

Outdated and a bit worn.

2025-09-21 • via Nuitee
G
Gregory • family
10
Pros:

The room was very clean and comfortable.

2025-09-18 • via Nuitee
L
Leonel • partner
8
Pros:

All good

2025-09-10 • via Nuitee
R
Randall
10
Pros:

Everything was great. Will stay there again next time I'm in the area.

2025-09-09 • via Nuitee
D
Diana • friends
6
Pros:

Everything was quite average. Fine just for an overnight stay.

2025-09-08 • via Nuitee
M
Miranda
2
Pros:

The lady checked us in was rude and the ac wasn’t working it wasn’t even getting cold

2025-09-07 • via Nuitee
S
Stacey
10
Pros:

staff was attentive and breakfast was excellent. carpet was outdated and needs a cleaning but ok

2025-09-06 • via Nuitee