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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Pets allowed
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Hiking
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Cycling
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Parking garage
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Paid WiFi
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Walking tours
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Step into elegance at The Brown Palace Hotel and Spa, Autograph Collection, where each room features plush linens, a flat-screen TV, and an en suite bathroom. Relax in style with 24-hour room service and bathrobes provided for your comfort.
Indulgent Amenities
Unwind at the spa or stay active at the fitness centre, offering a range of massage and salon services. Whether it's a relaxing treatment or a workout session, we have you covered for a rejuvenating stay.
Culinary Delights
Savor exquisite dining experiences at our 3 on-site restaurants, from an elegant breakfast at Ellyngton's to fine dining at Palace Arms. Don't miss out on the special Dom Perignon Champagne brunch buffet and the classic Ship Tavern offerings.
Experience luxury and convenience at The Brown Palace Hotel and Spa, Autograph Collection. Book your stay now for a memorable getaway!
Destination Fee includes: Daily $15 food and beverage credit, welcome cocktail, daily spa pass, daily historical tour & cigar cutting.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
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Parking
Private parking is possible at a location nearby (reservation is not needed) and costs USD 59 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 17 years old and over stay for US$20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Wonderful weekend! Small problem with AC that was fixed by 8am next morning. Breakfast and massage top notch. Special shout out to Estele for going above and beyond with room service. Front desk super responsive and beds very comfortable. Some of these reviews gave me pause but this was truly a five star hotel with five star staff. Happily will stay here again and again!!
The high tea was excellent. The tea choices were great and the dainty sandwiches and pastries were delicious. Soft piano music and dainty China cups created a wonderful atmosphere. Attentive service . A beautiful experience with the cost .
The bed was very comfortable
The bathroom was very small and not much of a sitting area for a king size room. The television was appointed over the desk which I found to be off putting.
The hotel history tour was wonderful. Staff was extremely nice and the high tea was magical.
Food was way over priced. It was very difficult to receive service in the Atrium. We waited a long time to get service, our food and especially the bill.
Old .. dated the AC DID NOT work
We booked for high tea at Brown's and had a great experience. It's expensive but the food and service was very good. I enjoyed the scones the most. The sandwiches were great. The other smaller cakes were lovely but very sweet.
Very busy and a huge tourist magnet. I recommend your book a table.
The building is impressive and so is the history.
We were not given the room that we booked and were given an older room that was not renovated. It wasn’t until I mentioned it hours after checking in to the front desk that they moved us to the correct room. Then the room that they “upgraded” us to had a door that you had to practically jam open and shut. It was very upsetting that this wouldn’t be addressed unless I said something. I called the manager of the properties to make them aware of what happened and of course I never heard back. Thanks Sam at front desk for helping us.
Historic hotel – great location, walking distance from many restaurants. About 30+ min from Denver airport. Room always kept clean. Amenities include mini-fridge and coffee maker. No microwave. Bed was very comfortable. Nice closet space. They have smaller meeting rooms on the 2nd floor (check out the website to hear the story about each room) – the ballrooms are located across the skybridge at the Holiday Inn Express but you’d never know b/c the look/feel matches the Brown Palace. Staff are very nice. They have water stations on every floor but I think ice machines only every other floor. Lots of famous people stayed here – one of my colleagues stayed in the “Unsinkable Molly” room! And of course the hotel is also famous for welcoming the National Western Stock Show’s Grand Champion Steer into its beautiful atrium for the last 80+ years!
I wrote a review and waiting to hear back regarding overcharge on my cc an yet no response
Valet parking, checking in and getting a champagne, having many options for dining. The hotel restaurants are a 10 out of 10. Rooms are a nice size and clean. Bed comfortable.
The room was a little chilly for me. Could not control the temp.
Beautiful building inside and out.
I booked for a weekend get away for my husband’s birthday and our wedding anniversary. I booked, and paid for a king room. I booked at both restaurants, we even foolishly tipped the man who checked us in hoping for anything special they could provide. What an unbelievable waste of money and time.
Our room was teeny with a queen bed. The man at check in didn’t even bother to tell us we couldn’t get the king bed I booked and paid for.
*I think if we hadn’t contacted them upon our arrival to the room they would have happily kept the money I paid for the king room!*
No air conditioning, no ventilation, and no bathroom fan. It was a sweltering box and that was in May. I would avoid this place like the plague in summer.
They kept telling us “we are overbooked” as an excuse as to why I didn’t get what I paid for. I’m sorry, HOW LONG HAVE YOU BEEN IN BUSINESS?? HOW DO YOU NOT KNOW HOW MANY ROOM YOU HAVE WITH KING BEDS??
Don’t book the freaking reservation if you don’t have the room available. Such a scam by this hotel.
They are riding on their name and happy to screw guests because what does it cost them? Hopefully anyone else’s business if I can help it.
ABSOLUTELY not worth the exorbitant rates. Don’t even get me started on how much the valet costs!!
I guess they hope they can distract customers with the elegance of the lobby, so while you are looking around they can screw you and ruin your special occasions.
We checked out a day early, they were fast and furious with the food vouchers and the hotel did reimburse us the valet fees for our trouble.
When told they allowed pets, we were thrilled. They told us there was a pet deposit that would be refunded if there was no damage. There is no damage, but because someone complained about the dog barking, they refused to give us the damage deposit back. A bunch of really brilliant people to go knock on the door…only to make the dog bark. Never mind the party being thrown across the hall. Don’t have a pet policy if you don’t want pets there. And also train your staff not to be a-holes to their guests. Pathetic prices for such a crappy room.
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