Comfort Inn & Suites Watertown - 1000 Islands

Hotels
•
Comfort
8.2 (856 reviews)
110 Commerce Park Drive , Watertown , US
+1 315-965-1747

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Good location
Comfortable rooms
Pleasant staff
Clean bedding
Cons:
Issues with cleanliness
Pool was not functional
Inadequate appliance maintenance
Outdated facilities

Categories

Cleanliness
6.53
Several reviews indicate issues with cleanliness and maintenance.
Service
8.5
Mixed sentiments; some staff were pleasant, but negative experiences reported.
Location
9.54
Consistent positive comments about the location being convenient.
Room Quality
7.49
Rooms mentioned as comfortable but some reported broken appliances and outdated rooms.
Amenities
8.02
Pool issues reported; some amenities were good but not up to expectations.
Value for Money
8.48
General sentiment is favorable but some found it slightly overpriced.
Food and Beverage
8.53
Breakfast was mentioned positively.
Overall Experience
8.5
Overall mixed feelings but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:16

Property Description

Luxurious Accommodations and Prime Location
The Comfort Inn & Suites hotel offers a relaxing stay near New York's top attractions, including Fort Drum and the Thousand Islands. Situated by the Black River, guests can enjoy stunning views and nearby shopping options at Salmon Run Mall.

Abundant Amenities for a Comfortable Stay
Enjoy complimentary high-speed Internet, hot breakfast, and access to an indoor pool and exercise room. The hotel also provides business facilities, meeting rooms, and free parking for convenience.

Cozy Rooms and Suite Options
Each room features modern amenities like flat-screen TVs, microwaves, and refrigerators. Upgrade to a suite for added luxuries such as whirlpool bathtubs and pillow-top mattresses. Non-smoking rooms and pet-friendly accommodations are available upon request.

Book now for a luxurious and convenient stay at the Comfort Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ART

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 856 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.5
Y
YOUSEF • solo_traveller • us
8
2026-09-18 • via Nuitee
C
Carole • solo_traveller • us
4
2026-09-18 • via Nuitee
D
Dan • solo_traveller • us
8
2026-09-13 • via Nuitee
J
Jennifer • family_with_children • us
8
Overall very good
2026-09-11 • via Nuitee
M
Marina • solo_traveller • ca
8
2026-09-09 • via Nuitee
R
Ryan • couple • us
8
2026-09-09 • via Nuitee
L
Lisa • solo_traveller • us
8
Great stop. Clean and comfortable and convenient
2026-09-08 • via Nuitee
C
Charles • couple • us
10
Pros:

Clean and friendly staff

Cons:

Cigarette butts all over property

2026-09-06 • via Nuitee
T
Tracy • couple • ca
10
2026-09-03 • via Nuitee
R
RANDALL • couple • us
10
2026-09-02 • via Nuitee
H
Heidi • couple • us
10
I always stay here when I need a room ..
Pros:

It very clean and always such kind people

Cons:

Nothing

2026-09-01 • via Nuitee
C
Chiquita • solo_traveller • us
10
Pros:

Everything and the staff was wonderful 5 stars

2026-08-31 • via Nuitee
S
Sue • couple • ca
4
Pros:

Only 1 elevator was working, and the other one was very slow

2026-08-31 • via Nuitee
M
Marsha • family_with_children • us
6
It wss good.
Pros:

Close to all the things in town.

Cons:

That our room was missing things and that the AC unit was not working

2026-08-31 • via Nuitee
W
William • couple • us
10
I wouldn’t stay anywhere else. The cost is half of what others charge and still have better quality. The other place cal
Cons:

There is nothing I don’t like about this, it’s a very nice to sophisticate place to stay. I enjoy it every time 100

2026-08-28 • via Nuitee
R
Rebecca • couple • gb
7
2026-08-27 • via Nuitee
M
Meaghan • family_with_children • ca
9
Great stay. Minor issue with the AC not working in the living room area. Pool was super clean kids enjoyed.
Pros:

Clean and very friendly staff. Nice size room, was great the beds were in a closed off room.

Cons:

The AC only worked in the bedroom area so the living room and bathroom hallways was super hot and uncomfortable to try to sleep in.

2026-08-23 • via Nuitee
C
Christine • solo_traveller • ca
9
Pros:

We booked a suite. Great size. Great price.

Cons:

Internet was poor. Disconnected often and took time to reconnect

2026-08-21 • via Nuitee
A
Aleta • couple • us
10
2026-08-19 • via Nuitee
J
Josephine • couple • us
5
Only needed it to sleep at so didn’t spend much time there.
Pros:

The room was clean.

Cons:

the air conditioner made a loud, rattling noise and we couldn’t use it and at breakfast they were very low on hot foods and juice. Also, very, very, many cigarette butts all over the parking lot and around the walkways going in to the hotel. The outside property was very dirty.

2026-08-17 • via Nuitee