DoubleTree by Hilton New Orleans

Hotels
•
Doubletree by Hilton
8.4 (3273 reviews)
300 Canal Street , New Orleans , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
High additional costs
Parking difficulties

Categories

Cleanliness
7.86
Several reviews mentioned issues with cleanliness.
Service
9.33
Staff were friendly and accommodating, with positive sentiments highlighted throughout.
Location
9.37
The location is praised for being convenient and within walking distance to attractions.
Room Quality
8.32
Rooms were generally clean and well-maintained, with minor issues reported.
Amenities
8.35
Valet parking was mentioned positively, but there were complaints about missing amenities.
Value for Money
7.31
Guests felt that the pricing was misleading with additional charges, affecting perceived value.
Food and Beverage
7.86
Concerns regarding breakfast reservations and food-related services impacted overall satisfaction.
Overall Experience
8.83
Despite some negative points, many guests reported enjoyable experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:20

Property Description

Luxurious Accommodations
Experience comfort and style at DoubleTree by Hilton New Orleans with beautifully appointed rooms featuring modern amenities like flat-screen TVs and cozy seating areas. Relax and unwind in a private bathroom equipped with complimentary toiletries and a coffee machine for your convenience.

Exceptional Facilities
Indulge in the outdoor pool and terrace, perfect for soaking up the sun or enjoying a refreshing dip. Unwind at the on-site bar or take advantage of the 24-hour front desk services, including tour assistance and a safety deposit box. Stay productive with access to the business center and meeting facilities.

Prime Location
Conveniently located just steps away from Bourbon Street, our hotel offers easy access to Morial Convention Center and St Louis Cathedral. With free WiFi and private parking available, DoubleTree by Hilton New Orleans is your ideal choice for a memorable stay in the vibrant city.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

There is limited availability for oversize vehicles and SUVs (Sport Utility Vehicles) in the hotel's parking lot.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Guest Reviews

8.4
Based on 3273 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 8.83
C
Coutee • couple • us
10
Very pleasant stay.
Pros:

Very good location to all things that we were interested in. Few blocks from Bourbon St, Royal St etc.

Cons:

Wasn’t able to check in early so that put us behind for previous activities.

2026-06-19 • via Nuitee
D
Darryl • couple • us
10
Pros:

The property was nice and clean, great location

Cons:

No complaints

2026-06-18 • via Nuitee
L
Lawanda • solo_traveller • us
9
2026-06-18 • via Nuitee
A
Abby-Kate • couple • us
1
It was very dirty and doors would slam all night long
Pros:

Nothing

Cons:

The staff and the cleanliness

2026-06-17 • via Nuitee
L
Lodella • couple • us
6
The hotel was short on staffing. I guess that was what the issue was.
Pros:

Check - In went well BUT Checking - Out wasn't good

Cons:

Checking Out. We paid for Valet Parking but my husband had to retrieve our car.

2026-06-16 • via Nuitee
Z
Zachary • couple • us
9
I definitely will be coming back
Pros:

Very convenient to different places and also the valet drivers was pretty fast getting your car.

2026-06-16 • via Nuitee
K
Kiarra • extended_group • us
9
Pros:

It was very clean …great air conditioning because it’s very hot in NOLA

2026-06-16 • via Nuitee
L
Leisha • family_with_children • us
10
Great Service
Pros:

Great

Cons:

Everything was fine

2026-06-15 • via Nuitee
R
Roy • couple • us
10
My stay was very comfortable
Pros:

The property is located in the best part of town for my convenience.

Cons:

Nothing to dislike

2026-06-15 • via Nuitee
B
Brittney • couple • us
10
Pros:

Everybody and everything about to the staff and property was wonderful. The staff was so helpful and nice. Definitely worth the price and the location was on point.

2026-06-15 • via Nuitee
B
Brandon • couple • us
9
2026-06-15 • via Nuitee
W
Wilbur • couple • us
10
I will be back soon
Pros:

Great location and nice staff

Cons:

Everything was good

2026-06-15 • via Nuitee
N
Norlyson • couple • cw
10
2026-06-14 • via Nuitee
E
Errin • family_with_children • us
10
2026-06-13 • via Nuitee
M
Mangina • family_with_children • us
9
Stay was pleasant
2026-06-09 • via Nuitee
C
Chastity • couple • us
10
2026-06-08 • via Nuitee
J
Javier • couple • pr
9
2026-06-07 • via Nuitee
E
Edna • solo_traveller • us
8
Pros:

Everything was good & close too everything

2026-06-07 • via Nuitee
D
Dionne • couple • us
8
2026-06-06 • via Nuitee
J
Jazzmyn • couple • us
10
2026-06-06 • via Nuitee