DoubleTree by Hilton New Orleans

Hotels
•
Doubletree by Hilton
8.4 (3273 reviews)
300 Canal Street , New Orleans , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
High additional costs
Parking difficulties

Categories

Cleanliness
7.86
Several reviews mentioned issues with cleanliness.
Service
9.33
Staff were friendly and accommodating, with positive sentiments highlighted throughout.
Location
9.37
The location is praised for being convenient and within walking distance to attractions.
Room Quality
8.32
Rooms were generally clean and well-maintained, with minor issues reported.
Amenities
8.35
Valet parking was mentioned positively, but there were complaints about missing amenities.
Value for Money
7.31
Guests felt that the pricing was misleading with additional charges, affecting perceived value.
Food and Beverage
7.86
Concerns regarding breakfast reservations and food-related services impacted overall satisfaction.
Overall Experience
8.83
Despite some negative points, many guests reported enjoyable experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:20

Property Description

Luxurious Accommodations
Experience comfort and style at DoubleTree by Hilton New Orleans with beautifully appointed rooms featuring modern amenities like flat-screen TVs and cozy seating areas. Relax and unwind in a private bathroom equipped with complimentary toiletries and a coffee machine for your convenience.

Exceptional Facilities
Indulge in the outdoor pool and terrace, perfect for soaking up the sun or enjoying a refreshing dip. Unwind at the on-site bar or take advantage of the 24-hour front desk services, including tour assistance and a safety deposit box. Stay productive with access to the business center and meeting facilities.

Prime Location
Conveniently located just steps away from Bourbon Street, our hotel offers easy access to Morial Convention Center and St Louis Cathedral. With free WiFi and private parking available, DoubleTree by Hilton New Orleans is your ideal choice for a memorable stay in the vibrant city.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

There is limited availability for oversize vehicles and SUVs (Sport Utility Vehicles) in the hotel's parking lot.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Guest Reviews

8.4
Based on 3273 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 8.83
E
Errin • family_with_children • us
10
2026-06-13 • via Nuitee
M
Mangina • family_with_children • us
9
Stay was pleasant
2026-06-09 • via Nuitee
C
Chastity • couple • us
10
2026-06-08 • via Nuitee
J
Javier • couple • pr
9
2026-06-07 • via Nuitee
E
Edna • solo_traveller • us
8
Pros:

Everything was good & close too everything

2026-06-07 • via Nuitee
J
Jazzmyn • couple • us
10
2026-06-06 • via Nuitee
D
Dionne • couple • us
8
2026-06-06 • via Nuitee
T
Tantaneke • extended_group • us
10
Girls trip we looked our hotel stay
Pros:

Nice spot and perfect walking distance to bourbon street

Cons:

Nice hotel would stay there again

2026-06-05 • via Nuitee
M
mellene • couple • us
10
I will be back
Pros:

Everything was perfect

Cons:

Not a thing

2026-06-04 • via Nuitee
J
Jean • solo_traveller • us
9
Pros:

Excellent location

Cons:

Staff were slow, preferred to chat with each other.I hated losing access to my car and the $55/day parking fee

2026-06-02 • via Nuitee
C
Camila • couple • us
9
Excelente
Pros:

Localização, limpeza, quarto e cama confortável, funcionários muito atenciosos.

Cons:

Café da manhã, banheiro pequeno

2026-06-02 • via Nuitee
S
Sherree • solo_traveller • us
10
2026-06-02 • via Nuitee
P
Penny • couple • us
1
Our bathroom had a very bad odor to it. I ended up getting a ticket for parking when it was in valet.
Pros:

It was a beautiful property. Great location.

Cons:

Our bathroom had a very bad odor to it.

2026-06-01 • via Nuitee
G
Graves • extended_group • us
10
2026-06-01 • via Nuitee
A
Angela • couple • us
6
A convenient safe place to drop your bags and sleep but would not go to relax there.
Pros:

The location

Cons:

A bit unorganized and staff seemed to be having a long day, every day.

2026-05-30 • via Nuitee
C
Carouthers • solo_traveller • us
10
Very pleasant, would stay again
Pros:

Location

Cons:

Nothing

2026-05-30 • via Nuitee
P
Patty • extended_group • us
1
2026-05-27 • via Nuitee
D
Duncan • solo_traveller • us
5
Pros:

Location was nice. The rooms were good.

Cons:

The room was noisy.

2026-05-27 • via Nuitee
C
Carlos • couple • us
7
2026-05-27 • via Nuitee
L
Lisa • couple • us
10
Love the room and cookies
Pros:

Great

Cons:

Great

2026-05-27 • via Nuitee