DoubleTree by Hilton New Orleans

Hotels
•
Doubletree by Hilton
8.4 (3452 reviews)
300 Canal Street , New Orleans , us
+1 504-581-1300

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
High additional costs
Parking difficulties

Categories

Cleanliness
7.86
Several reviews mentioned issues with cleanliness.
Service
9.33
Staff were friendly and accommodating, with positive sentiments highlighted throughout.
Location
9.37
The location is praised for being convenient and within walking distance to attractions.
Room Quality
8.32
Rooms were generally clean and well-maintained, with minor issues reported.
Amenities
8.35
Valet parking was mentioned positively, but there were complaints about missing amenities.
Value for Money
7.31
Guests felt that the pricing was misleading with additional charges, affecting perceived value.
Food and Beverage
7.86
Concerns regarding breakfast reservations and food-related services impacted overall satisfaction.
Overall Experience
8.83
Despite some negative points, many guests reported enjoyable experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:20

Property Description

Luxurious Accommodations
Experience comfort and style at DoubleTree by Hilton New Orleans with beautifully appointed rooms featuring modern amenities like flat-screen TVs and cozy seating areas. Relax and unwind in a private bathroom equipped with complimentary toiletries and a coffee machine for your convenience.

Exceptional Facilities
Indulge in the outdoor pool and terrace, perfect for soaking up the sun or enjoying a refreshing dip. Unwind at the on-site bar or take advantage of the 24-hour front desk services, including tour assistance and a safety deposit box. Stay productive with access to the business center and meeting facilities.

Prime Location
Conveniently located just steps away from Bourbon Street, our hotel offers easy access to Morial Convention Center and St Louis Cathedral. With free WiFi and private parking available, DoubleTree by Hilton New Orleans is your ideal choice for a memorable stay in the vibrant city.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

There is limited availability for oversize vehicles and SUVs (Sport Utility Vehicles) in the hotel's parking lot.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.4
Based on 3452 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 8.83
C
Campbell • solo_traveller • us
9
Nice accommodations, excellent location to the French quarter
Pros:

The room was very nice, up to date and clean. The staff was very helpful and nice.

Cons:

The food in the hotel restaurant was awful. I ordered a salad with grilled chicken and the chicken was overcooked, the salad had too much goat cheese and was drowning in dressing that was very unappealing. I work in the food/retail industry and that was the worst salad I have ever had in my life! I let the server pass on my critique to the cook.

2026-08-29 • via Nuitee
K
Kashunda • couple • us
6
Good stay but i could here every thing going on in the room next door
Pros:

Good location. Close to everything

Cons:

The suite doors were paper thin

2026-08-28 • via Nuitee
C
Cheryl • extended_group • us
10
2026-08-28 • via Nuitee
A
ALLEN • couple • us
9
2026-08-27 • via Nuitee
D
Damonz • couple • us
9
N/a
Pros:

Valet was the only complaint other than that everything was great

Cons:

Valet

2026-08-27 • via Nuitee
G
Gilma Janeth • solo_traveller • co
8
Buena estadía en New Orleans
Pros:

La ubicación y la relación precio vs calidad.

Cons:

La entrega de la habitación fue lenta y luego la llave no funcionó y una hora después aceptaron cambio de habitación.

2026-08-26 • via Nuitee
A
Abarea • couple • us
10
Pros:

Very clean and the staff was very friendly.

Cons:

You have to valet park only! No street parking!

2026-08-26 • via Nuitee
D
Danielle • family_with_children • us
8
2026-08-26 • via Nuitee
W
Wenfred • couple • us
10
Great stay, I’ll be back
Pros:

Clean and fresh

Cons:

N/a

2026-08-26 • via Nuitee
T
Taylor • extended_group • us
10
2026-08-26 • via Nuitee
T
Terrence • couple • us
10
2026-08-25 • via Nuitee
L
Laquinta • couple • us
8
My overall stay was good
Pros:

The location

Cons:

No microwaves inside the room. Having to go to the lobby to heat up food was too much of a hassle. Several of the ice machines were out of ice & i had to try different floors to try ice until i found one that had ice.

2026-08-24 • via Nuitee
G
Grant L • couple • us
7
Pros:

Paid for the breakfast buffet. It was delicious

Cons:

There was only hot water in our room and it was too hot to take a shower with.

2026-08-24 • via Nuitee
F
Felice • couple • us
10
2026-08-24 • via Nuitee
S
Sarah • couple • gb
9
Pros:

Staff were friendly, room was comfortable and location was great

Cons:

The pool is in the shade all afternoon

2026-08-23 • via Nuitee
W
Wanda • solo_traveller • us
10
2026-08-23 • via Nuitee
B
Bengt • family_with_children • no
4
2026-08-23 • via Nuitee
F
Felisha • extended_group • us
9
2026-08-23 • via Nuitee
R
Ryan • solo_traveller • gb
8
2026-08-22 • via Nuitee
M
Mariola • family_with_children • us
10
2026-08-22 • via Nuitee