Phoenix All Suites

Hotels
•
VR_PM Brett-Robinson
8.4 (182 reviews)
201 East Beach Blvd, Gulf Shores, Alabama, 36542 , Gulf Shores , US
1-251-9481973

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Children allowed

Facilities

Free WiFi
24-hour front desk
Elevator
Multilingual staff
Smoke-free property
Free wired internet
Wheelchair accessible parking
Playground on site
Free self parking
Pool sun loungers
See all facilities

Review Highlights

Pros:
Clean and well-equipped rooms
Friendly and accommodating staff
Great location
Cons:
Elevators are slow
Cleaning issues reported
Some amenities needed maintenance

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness but highlighted issues such as sand everywhere and outdated furniture.
Service
9.08
Positive feedback on the friendly staff and welcoming service.
Location
9.12
Many guests praised the excellent location close to restaurants and the beach.
Room Quality
7.57
Comments indicated some cosmetic issues and outdated furniture in the rooms.
Amenities
8.1
Feedback on amenities was mixed; some noted the need for maintenance (elevators being slow, pool cleaning).
Value for Money
8.56
Guests felt that the price was reasonable for the location and experience.
Food and Beverage
8.61
No specific feedback, but many found the location convenient for dining.
Overall Experience
8.58
General positive feedback with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:25

Property Description

Luxurious Amenities:
Take a dip in the outdoor pool, enjoy complimentary Wi-Fi, or barbecue with friends on-site.

Convenient Features:
Benefit from complimentary wired internet, a 24-hour front desk, and multilingual staff. Free self-parking adds to your ease of stay.

Spacious Accommodations:
Feel at home in the 84 air-conditioned rooms with fully equipped kitchens. Relax with 32-inch flat-screen TVs and stay connected with complimentary Wi-Fi.

Secure your spot at Phoenix All Suites in Gulf Shores now to experience beachfront luxury at its best.

Important information:

  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PNS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

See all policies

Location

Guest Reviews

8.4
Based on 182 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
L
lawrence • extended_group • us
10
2026-06-13 • via Nuitee
O
OLENA • family_with_children • us
10
Очень понравилось! Спасибо!!! Thanks !
Pros:

Потрясающе красивый вид ! Очень комфортный номер, кухня - выше всяких похвал ! Бассейн порадовал. Лояльное отношение к гостям ! Океан в двух шагах! Очень комфортно было ! Спасибо.

2026-06-13 • via Nuitee
C
Charles • solo_traveller • us
10
2026-06-13 • via Nuitee
C
Cheryl • family_with_children • us
10
It was comfortable and relaxing and very enjoyable
Pros:

I love the view it was very acceptable

Cons:

That it was over and I had to leave

2026-06-12 • via Nuitee
C
CHRIS • family_with_children • us
10
My family love the place and stay.
Pros:

Great view over looking the Gulf and of the beach. On the beach with direct access. Its location is perfect to the area attractions but still not in the middle of the noise or traffic. The place is well kept no damage. All clean! The staff we meet were all nice and smiles. Check in and out was done on my phone. There was even a less used street through the neighborhood to get there and skip some heavy traffic. Not just a hotel its like an apartment.

Cons:

lol, this is a hard one because we did not have any problems with the place.
There was a even a restaurant next door. Would be perfect for biking people.
No indoor pool
Steep driveway to the upper parking and tight turn to come down. Good parking at ground level. Just need to get the little cars and jeeps to go up, lol.

2026-06-12 • via Nuitee
E
Eric • solo_traveller • us
10
Great place
Pros:

Great location. Great staff.

Cons:

Slightly dated. But still very comfortable.

2026-06-12 • via Nuitee
B
Barsha • couple • np
10
Amazing
Pros:

Best property

Cons:

Nth

2026-06-12 • via Nuitee
J
James • solo_traveller • us
10
2026-06-11 • via Nuitee
D
Dena • couple • us
8
2026-06-09 • via Nuitee
M
Marcus • couple • us
7
2026-06-09 • via Nuitee
B
BLANCA • couple • us
10
2026-06-08 • via Nuitee
A
Andrew • couple • us
4
In our 4 days staying we got no service to our room. Sheets not made, no towels replaced, nothing. We put in a call to t
Pros:

Location was perfect. First day there was great.

Cons:

No service in 4 days of staying.

2026-06-08 • via Nuitee
B
Bridgett24 • solo_traveller • us
7
Pros:

The view from the balcony was beautiful. The pool was nice as well. Plenty of towels and pillows. The man at the desk was friendly. The location is nice because its walking distance from multiple businesses.

Cons:

The elevators are very slow. There needs to be a rug to soak up water from people coming from the pool. Internet was very slow. The vent in the bedroom didn't open making it a bit hotter in there than the rest of the condo. The remote in the bedroom halfway worked. The shower knob needs to be tighten.

2026-06-07 • via Nuitee
J
Justin • couple • us
9
2026-06-07 • via Nuitee
L
LaShante • solo_traveller • us
10
Pros:

The property was clean, quiet and staff was amazing. Plan on staying again next year for spring break

2026-06-05 • via Nuitee
S
Steve • solo_traveller • us
8
2026-06-05 • via Nuitee
W
wendy • solo_traveller • us
10
Would stay again
Pros:

Fantastic space and location

Cons:

Hangout music next door covered sound of ocean until 11pm

2026-06-05 • via Nuitee
M
Mosese • couple • us
10
Beautiful, amazing, and Comforting
Pros:

Close to the beach, beautiful view, and close distant for shopping

2026-06-04 • via Nuitee
A
Adam • family_with_children • us
10
Relaxing
Pros:

Smaller

Cons:

Elevators are extremely slow

2026-06-03 • via Nuitee
T
thurmond • solo_traveller • us
10
2026-06-03 • via Nuitee