Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Excellent location
Cons:
High parking fees
Lack of amenities
Overpriced breakfast options

Categories

Cleanliness
8.66
The hotel was very clean, meeting expectations for cleanliness.
Service
8.63
The staff was friendly and helpful, which contributed positively to the service experience.
Location
8.87
The location was excellent, close to everything and with a nice view.
Room Quality
8.12
Rooms were clean and comfortable, but some amenities like the TV felt outdated.
Amenities
7.65
Limited amenities provided for guests, and parking was expensive.
Value for Money
7.11
The hotel felt overpriced given the additional costs for parking, breakfast, and other amenities.
Food and Beverage
7.66
Breakfast quality was good but lacked variety, which affected the overall dining experience.
Overall Experience
8.13
Overall, the stay was pleasant with a few areas that could be improved, but still worth a return visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Stunning Lake Views and Contemporary Comforts

Luxurious Accommodations: Rest peacefully on soft featherbeds and wake up to a modern fitness center for an energizing workout.

Gourmet Dining and Vibrant Nightlife: Indulge in seasonal Italian cuisine at Current restaurant with picturesque lake views, or unwind at The Living Room Bar with DJ entertainment and a unique cocktail list.

Convenient Amenities and Nearby Attractions: Enjoy in-room entertainment on flat-screen TVs, personalized Whatever/Whenever services, and explore nearby Ohio Street Beach and Northwestern University.

Book your stay at W Chicago-Lakeshore for a memorable blend of luxury and convenience.

Important information:

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

A credit card or debit card will be required upon arrival. This card will be authorized for incidentals during the guest's stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 84 per day.

Location

Guest Reviews

8.1
Based on 2487 reviews
Cleanliness: 8.66
Service: 8.63
Location: 8.87
Room Quality: 8.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 8.13
M
Mark couple us
9
2026-06-17 via Nuitee
J
Joanne solo_traveller us
8
Pros:

The location was great, the room was subpar as far as quality of the room for the price. Also the valet parking was mandatory and $86 a night which was ridiculous. The staff was great though and very accommodating.

Cons:

The tile in the bathroom grout was cracked, the sink was cracked, and did not drain very well, the room was subpar as far as expectations for the price. Valet parking was $86 a night which was ridiculous but mandatory to stay there.

2026-06-17 via Nuitee
S
Sonya couple us
8
Pleasent
Pros:

Property was clean, and well kept..within walking distance to activities, The Bar and restaurant was a bonus in case you want to stay in. Room was clean, but no microwave, or coffee, $86 per night to park seemed excessive. Upon arrival misplaced the card I used to make my booking online, as I frantically searched the young lady at the desk asked me to step aside so that she could assist another guest, I was ultimately helped with my check in process by a young man named “Dakota”, he reassured me everything was fine and we could get this figured out!, and he did!, this young man was absolutely amazing!, he exemplified the kind of calm and patience everyone should have working in guest services!, would like to personally thank Dakota for taking the stress from my check in experience!, you are one of the best!

2026-06-16 via Nuitee
J
Jim extended_group us
8
Pros:

Location and staff

Cons:

The room needed some better repairs.

2026-06-16 via Nuitee
P
Pete solo_traveller de
10
Lage, Lage, Lage,...
Pros:

Tolle Lage am See, nahe Downtown. Gute Ausstattung.

Cons:

Leider kein Frühstück.

2026-06-11 via Nuitee
K
Kevin couple us
10
Nice
Pros:

Close to everything

Cons:

N/A

2026-06-11 via Nuitee
J
Jörg solo_traveller de
5
Lage top für man zahlt, aber den Preis nicht wert
Pros:

Die Lage und der Blick auf den Lake Michigan

Cons:

Zunächst teilte man mir mit, dass das gebuchte Zimner mit Lake View nicht verfügbar sei - erst auf Intervention meinerseits klappte es.
Die Sauberkeit und die tlw. mangelnde Fubktionvon Detsils (Safe zum Beispiel)

2026-06-10 via Nuitee
P
Paul couple au
10
loved the Wade for location and staff
Pros:

Arthur the Manager and Brandon were Excellent they made sure we got a great room with a great view of the wheel and Macy pier and away from the lifts. They were very helpful. Rooms were spacious and very clean free am coffee in the lobby was nice and free coffee and kettle to the rooms upon request. Just under the tunnel to the navy pier and the Michigan lake/beach so close even to the city Maccas and 711 around the corner buses close by to go to the large museum one stop for $2.25 great value

Cons:

Nothing all great

2026-06-07 via Nuitee
G
Galvez couple us
10
2026-06-06 via Nuitee
L
Liam couple gb
10
2026-06-04 via Nuitee
R
Ricardo couple us
7
Pros:

Spacious bedroom, lake view.

Cons:

Late check-in hours (4pm).

2026-06-04 via Nuitee
T
Toni couple us
2
Great location, but the room concerns were serious enough that we were unable to stay and had to seek accommodations els
Pros:

The location was excellent and convenient for exploring Chicago. Some staff members were courteous and attempted to assist when concerns were raised.

Cons:

Unfortunately, our stay did not meet expectations. The room we were assigned had issues that made us uncomfortable staying at the property. We requested assistance, but a satisfactory resolution could not be reached. As a result, we chose to leave and find alternative accommodations. The experience caused significant disruption to our plans and required us to spend several hours searching downtown Chicago for another hotel while managing our luggage.

2026-06-03 via Nuitee
P
Pippa solo_traveller gb
7
Decent hotel
Pros:

Excellent venue for getting to the McCormick conference centre given that I had access to a courtesy bus. I had a lake view and was a little concerned I might be disturbed by noise from the Lakeshore drive that passes between the hotel and the lake, but not at all. The room had air con which although effective was quite noisy. Thankfully the room wasn't so warm that I needed air con overnight - not sure what it might be like in the summer months..

Cons:

First time I have been to a 4 star hotel in the US not to find a coffee machine in the room, which was a bit disappointing. The hotel provided coffee in the lobby in the mornings only.

2026-06-03 via Nuitee
E
Erica solo_traveller us
10
Pros:

Everything was as pictured. The location and ambiance was amazing. Would stay here again and again

Cons:

Nothing

2026-06-01 via Nuitee
M
Megan Finn solo_traveller us
7
A bit pricy, close to tourist attractions
Pros:

Close to all the attractions we booked, soft beds, warm showers

Cons:

Pool was dirty, our booking reservation stated free breakfast but it did not specify that it was for two people only (we are a family of 3)
No charging ports available for those sleeping in the middle of the room, only the outside sections of the beds so my wife had to drape her charger across the bed

2026-05-31 via Nuitee
S
Saghar solo_traveller us
4
2026-05-30 via Nuitee
E
Erica family_with_children us
4
2026-05-30 via Nuitee
L
Lisa couple us
10
2026-05-28 via Nuitee
C
Carlos extended_group us
10
2026-05-28 via Nuitee
P
Paola family_with_children ar
4
2026-05-27 via Nuitee