Novotel Genova City

Hotels
Novotel
8 (5246 reviews)
Via Cantore 8/C , Genova , it

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable Rooms
Friendly Staff
Cons:
Distance from Historic Areas
Breakfast Service Issues
Small Rooms for 4 Persons

Categories

Cleanliness
8
Generally positive feedback regarding cleanliness.
Service
8.5
Staff were friendly and accommodating, with lower ratings for specific service issues.
Location
7.5
Good location but noted as far from historic areas.
Room Quality
8
Rooms are comfortable and modern.
Amenities
8.5
Good amenities but some mentioned issues with breakfast service.
Value for Money
8
Overall, the hotel offers decent value for the price.
Food and Beverage
7.5
Breakfast had variety but service could improve during busy times.
Overall Experience
8
Overall positive experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:43

Property Description

Modern Accommodations
Novotel Genova City offers spacious rooms with free Wi-Fi and satellite TV, providing a comfortable stay for guests. The large windows allow natural light to fill the room, creating a bright and welcoming atmosphere. Guests can enjoy complimentary tea and coffee, ensuring a relaxing experience during their stay.

Convenient Location
Situated just off the A7 motorway, the hotel is a short drive from both Genoa Harbour and Genova-Sestri Airport. Additionally, the easy access to public transportation, with a bus stop right outside the hotel, makes exploring the city hassle-free for guests.

Delicious Dining Options
Start your day with a delicious breakfast featuring a variety of pastries, cakes, and cereals. In the evening, indulge in Italian and international dishes at the Cantore 8 restaurant, open until 22:30. Complete your dining experience with a selection of drinks from the hotel bar.

Book your stay at Novotel Genova City now for a memorable and convenient experience.

Important information:

Please note that the pool is open from June until August.

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 8 per day.

Location

Guest Reviews

8
Based on 5246 reviews
Cleanliness: 8
Service: 8.5
Location: 7.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
T
Telson54 family_with_children pf
8
Très bien dans l'ensemble mais il faudrait amèliorer le petit déjeuner
Pros:

Le confort de la chambre, la propreté de la chambre et de la douche et le calme de la chambre. Le parking est très utile est pas cher c'est aussi un très bon service.

Cons:

Le petit-déjeuner. Le jus d'orange....Ho noooo....Les croissants pas extraordinaires mais nous sommes Français alors il faut bien que nous trouvions quelque chose pour grogner

2026-06-12 via Nuitee
V
veysel solo_traveller ch
9
2026-06-11 via Nuitee
T
Tanya solo_traveller gb
6
Great if you want a comfortable clean place to stay near train station.
Pros:

It is close to the mainline railway station, rooms clean, spacious and comfortable bed

Cons:

Location surrounded by looping dual carriageway roads, not a place I would recommend to set off on foot to explore Genoa.
Swimming pool not v appealing and no proper changing facility.

2026-06-10 via Nuitee
C
Carmen family_with_children it
3
Per un quattro stelle mi aspettavo molto di piu
Pros:

Colazione.

Cons:

Abbiamo soggiornato in questo hotel per una notte come famiglia composta da due adulti e una bambina di 2 anni e, purtroppo, l’esperienza non è stata all’altezza delle aspettative né della classificazione a 4 stelle.

L’accoglienza al nostro arrivo è stata piuttosto fredda e sbrigativa, senza quella cura verso il cliente che ci si aspetterebbe da una struttura di questo livello.

L’aspetto più deludente è stata però la pulizia della camera: abbiamo trovato la tavoletta del WC sporca e una federa del cuscino che emanava chiaramente l’odore dei capelli del precedente ospite, un dettaglio decisamente inaccettabile.

La colazione è risultata buona e con prodotti di qualità, ma è disponibile solo a pagamento, aspetto che, considerato il costo del soggiorno, incide ulteriormente sul rapporto qualità-prezzo.

Anche la posizione non ci ha convinti: la distanza dal centro è notevole e la vista sulla superstrada non contribuisce certamente a rendere il soggiorno piacevole.

Infine, i cuscini si sono rivelati molto scomodi e poco confortevoli, compromettendo la qualità del riposo.

Nel complesso, il rapporto qualità-prezzo è stato deludente e non riteniamo che la struttura rispecchi gli standard che ci si aspetta da un hotel a 4 stelle. La nostra valutazione finale è di 4/10.

2026-06-10 via Nuitee
J
Josef solo_traveller at
5
Pros:

Wir waren froh ausgecheckt zu haben.

Cons:

Badezimmer war nicht sauber und das Personal äußerst unfreundlich.

2026-06-10 via Nuitee
T
Tim extended_group de
8
Alles wie erwartet. Nichts zu bemängeln.
2026-06-10 via Nuitee
J
Josef family_with_children ch
9
gut geeignet für eine stop over und um Genua zu erkunden
Pros:

guter Standart, gute Parkmöglichkeiten, sauberes grosses hochwertiges Zimmer

Cons:

alles war gut

2026-06-08 via Nuitee
M
Milan solo_traveller ch
7
2026-06-07 via Nuitee
V
VIRGILIO couple it
7
2026-06-06 via Nuitee
J
Juan solo_traveller es
9
Pros:

Habitación perfecta, sin ruidos. Parking debajo del hotel👍. Recepción 24h👍. Perfecto para viaje de negocio

Cons:

Desayuno de baja calidad

2026-06-05 via Nuitee
F
Francesco family_with_children it
9
Pros:

La cena era da ristorante stellato

Cons:

Il bagno non era in grandi condizioni

2026-06-05 via Nuitee
S
Shengni family_with_children de
8
2026-06-05 via Nuitee
I
Ilaria family_with_children it
9
Pros:

La camera

Cons:

Nulla

2026-06-05 via Nuitee
S
Silvia solo_traveller it
9
Pros:

Personale molto gentile, possibilità di pranzare/cenare in albergo e di aggiungere la colazione anche la mattina stessa . Colazione ottima con tanta varietà di prodotti. Alla mia amica allergica alle proteina del latte hanno dato anche delle alternative oltre alle cose gia presenti nel buffet.

Cons:

Prezzi un po' alti per una sola notte e anche quelli del ristornate.

2026-06-04 via Nuitee
P
Piccy92 solo_traveller it
10
2026-06-04 via Nuitee
N
Natascia solo_traveller it
7
2026-06-02 via Nuitee
I
Ingrid solo_traveller za
7
2026-06-02 via Nuitee
G
Giulia solo_traveller it
10
Pros:

Accoglienza, posizione, servizi

2026-06-02 via Nuitee
R
ROBERTA solo_traveller it
10
Pros:

Letto super grande e comodo
Camera ampia

Cons:

Prezzo altro senza colazione inclusa, 16€ per gli adulti è comunque cara e non l'abbiamo fatta. Peccato!

2026-06-02 via Nuitee
B
Bledar family_with_children it
10
2026-06-02 via Nuitee