Comfort Inn & Suites Buffalo Airport

Hotels
Comfort
7.8 (1089 reviews)
4345 Genesee Street , Buffalo , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Reasonable pricing
Cons:
Loud guests
Poor food quality
Cleanliness issues

Categories

Cleanliness
6.7
There were mentions of questionable cleanliness and dirtiness in some reviews.
Service
8.7
The staff was described as friendly and accommodating.
Location
8.7
The location was highlighted multiple times, especially its proximity to the airport.
Room Quality
7.7
Room quality received mixed reviews but was overall satisfactory.
Amenities
8.7
Amenities were generally seen as satisfactory with some guests mentioning airport shuttle and comfort.
Value for Money
8.2
Guests found the prices reasonable for the location and services offered.
Food and Beverage
5.7
Breakfast options were criticized heavily along with lack of service restaurant.
Overall Experience
8
Overall experience varied based on individual experiences, but many had positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 15:58

Property Description

Convenient Location and Comfortable Stay

Explore Nearby Attractions: With easy access to Niagara Falls, Walden Galleria Mall, and downtown Buffalo, Comfort Inn & Suites is the perfect hub for your adventures.

Complimentary Amenities: Start your day right with our free breakfast, take advantage of the 24-hour airport shuttle, and stay connected with free WiFi throughout your stay.

Relax and Unwind: Dive into our indoor salt water pool, keep up with your fitness routine in the complimentary gym, and savor a delicious meal at our on-site restaurant.

Book your stay at Comfort Inn & Suites now for a memorable and hassle-free experience!

Important information:

Guests paying cash must have a credit card available at check-in that will be authorized for the full amount of the reservation. Guests using a third party for payment will need to present a credit card that will be authorized for USD 50.

Please note long term parking is available for an additional fee. Free parking is offered during your stay. For Park & Fly reservations, please state your vehicle pick-up date in the additional comments section.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1089 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 5.7
Overall Experience: 8
V
Vedran solo_traveller hr
8
Pros:

Prekoputa ulaza na aerodrom, i aju prijevoz na terminal

2026-07-25 via Nuitee
A
Aisling solo_traveller ie
10
Wonderful
Pros:

my flight arrived late at 2.00 am from JFK and they sent a shuttle bus to pick me up no problem. The room was huge and comfortable and the breakfast delicious

2026-07-24 via Nuitee
D
Deborah family_with_children pr
6
2026-07-24 via Nuitee
T
Travel with the Pelchams solo_traveller us
8
2026-07-23 via Nuitee
S
Singh solo_traveller de
10
Pros:

The cleanliness, breakfast and shuttle and location. Everything is good.

Cons:

None

2026-07-22 via Nuitee
R
Ronald couple us
10
2026-07-21 via Nuitee
D
Dawn couple us
8
2026-07-17 via Nuitee
D
Dawn couple us
8
It’s a decent place to make a quick stop.
Pros:

The hotel was close to the airport and had a free airport shuttle. The breakfast buffet had a great variety and it was very well maintained.

Cons:

Cleanliness was substandard. For instance, I found a used washcloth hanging up in the shower, there was ripped plastic on the floor just under the bed frame as if the carpet had not been thoroughly vacuumed, and there were scuff marks on the walls (presumably from luggage scraping against them).

2026-07-17 via Nuitee
S
Sheetal solo_traveller es
8
Pros:

Very helpful staff… sp Dave helped me out first day to book my Niagara tour and bus . Correct instructions on how to move around ,dinner options nearby

Cons:

All good ,but a bit expensive

2026-07-16 via Nuitee
D
Dominic couple us
9
Very nice
Pros:

Airport transfer

Cons:

Na

2026-07-14 via Nuitee
O
Oscar solo_traveller br
10
2026-07-14 via Nuitee
S
samuel solo_traveller pa
9
Pros:

Desayuno, a unos pasos del aeropuerto, y muy limpio,

Cons:

Indiferencia del front desk

2026-07-13 via Nuitee
S
Shahzad couple us
3
2026-07-13 via Nuitee
F
Freeman solo_traveller us
4
Pros:

Poor customer service.

Cons:

The customer service and the carpet near the room was dirty.

2026-07-13 via Nuitee
M
MARIA family_with_children us
10
Comfort comodidad limpieza optimos
2026-07-13 via Nuitee
J
Jiali couple us
1
Bad
Pros:

Staff members were nice. Location is good, near airport.

Cons:

We stayed for one night because the hotel is very close to the airport. Unfortunately, the room was in terrible condition. The hotel is outdated, the room door wouldn’t lock properly, the bathroom sink was clogged and wouldn’t drain, there was mold growing in the corner of the shower, the bathroom door was peeling, and the closet door was broken.

The shower also drained extremely slowly. When my child finished showering, the water had backed up so much that it reached their lower legs. On top of that, the bed sheets had visible stains.

When we went to the front desk to report these issues, we saw several other guests there as well—some were asking for someone to fix their air conditioner, while others were reporting broken toilets. It was clear that our room was not an isolated case.

A room in this condition should never be rented to guests. This was, by far, the worst hotel I have ever stayed in.

2026-07-13 via Nuitee
A
Adriana couple it
7
Pros:

It’s convenient for the airport.
Basic services and poor breakfast

Cons:

Not very clean.

2026-07-12 via Nuitee
N
Nathaniel solo_traveller us
8
2026-07-12 via Nuitee
A
Alexander couple de
5
2026-07-11 via Nuitee
R
RAVI KUMAR family_with_children us
8
2026-07-11 via Nuitee