Comfort Inn & Suites Buffalo Airport

Hotels
•
Comfort
7.7 (982 reviews)
4345 Genesee Street , Buffalo , US
+1 716-631-0800

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Close to airport
Helpful and accommodating staff
Breakfast availability/boxes for early departures
Comfortable beds and spacious rooms (reported)
Swimming pool and convenient parking
Good value for short/airport stays
Cons:
Inconsistent/poor cleanliness (hair, dust, insect, bed-bug complaint)
Outdated rooms and some malfunctioning items (TV, bath)
Breakfast quality often weak (coffee, eggs)
Occasional rude or impersonal front-desk staff
Noise from nearby takeaway
Limited ice machines and elevator bottlenecks

Categories

Cleanliness
6.2
Mixed reports: multiple guests reported filthy rooms, hair, dust in vents, an insect and a bed-bug complaint, though some guests noted very clean rooms.
Service
8.8
Mostly positive: numerous mentions of helpful, accommodating and polite staff and drivers; a minority reported rude or impersonal/front-desk issues (including a severe complaint).
Location
9.4
Consistently praised for proximity to the airport and convenience for early departures.
Room Quality
7
Mixed: comfortable beds and spacious rooms reported, but some rooms described as outdated, with issues like malfunctioning TVs and old baths.
Amenities
8
Noted amenities include a swimming pool, parking and breakfast service/boxes; limitations reported (single elevator for a large property, few ice machines).
Value for Money
7.6
Generally seen as good value for short airport stays by many guests, though upkeep and cleanliness issues reduce perceived value for some.
Food and Beverage
6.5
Mixed to negative: several guests found breakfast weak (coffee) or unsatisfying (eggs), though early breakfast boxes were appreciated by some travelers.
Overall Experience
8.1
Solid option for airport proximity and generally helpful staff, but overall enjoyment is lowered by inconsistent cleanliness and occasional poor service incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location and Comfortable Stay

Explore Nearby Attractions: With easy access to Niagara Falls, Walden Galleria Mall, and downtown Buffalo, Comfort Inn & Suites is the perfect hub for your adventures.

Complimentary Amenities: Start your day right with our free breakfast, take advantage of the 24-hour airport shuttle, and stay connected with free WiFi throughout your stay.

Relax and Unwind: Dive into our indoor salt water pool, keep up with your fitness routine in the complimentary gym, and savor a delicious meal at our on-site restaurant.

Book your stay at Comfort Inn & Suites now for a memorable and hassle-free experience!

Important information:

Guests paying cash must have a credit card available at check-in that will be authorized for the full amount of the reservation. Guests using a third party for payment will need to present a credit card that will be authorized for USD 50.

Please note long term parking is available for an additional fee. Free parking is offered during your stay. For Park & Fly reservations, please state your vehicle pick-up date in the additional comments section.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

7.7
Based on 982 reviews
Cleanliness: 6.2
Service: 8.8
Location: 9.4
Room Quality: 7
Amenities: 8
Value for Money: 7.6
Food and Beverage: 6.5
Overall Experience: 8.1
S
Spyros Lig • family_with_children • gr
9
2026-10-30 • via Nuitee
F
Francetta • family_with_children • us
10
Great stay
Pros:

Great hospitality

Cons:

Great hospitality

2026-10-29 • via Nuitee
J
jszamo • family_with_children • hu
9
2026-10-26 • via Nuitee
C
Cheryl • couple • us
6
One-night maybe, better options likely nearby.
Pros:

Proximity to airport; breakfast. Decent coffee. Comfy bed. Nice day staff.

Cons:

Careworn. Some dirty looking lobby and dining room chairs. Just looks tired. Impersonal evening staff like a grumpy robot.

2026-10-26 • via Nuitee
T
Tasha • family_with_children • us
10
2026-10-25 • via Nuitee
F
Fenia X. • family_with_children • gr
10
2026-10-25 • via Nuitee
D
Debjaren M • solo_traveller • us
9
Pros:

The quietness

2026-10-24 • via Nuitee
D
Dennis • family_with_children • us
6
There is a vent in the bathroom that is loaded with dust inside. This hotel and staff was good
Pros:

Variety

Cons:

Nothing

2026-10-24 • via Nuitee
M
Maria Jose AA • family_with_children • co
8
Pros:

Cerca del aeropuerto, el desayuno inicia después de las 6 am, habitación limpia.

Cons:

Nada

2026-10-22 • via Nuitee
M
MARIA • solo_traveller • it
8
2026-10-22 • via Nuitee
J
Jill • couple • us
10
2026-10-21 • via Nuitee
A
Asisha • couple • us
1
I would not recommend this hotel to anyone . My room was filthy, there was hair all over the room and bathroom. The fron
Pros:

That it was close to the airport

Cons:

The room was filthy and the staff was awful . Honestly the front desk staff were extremely racist and disrespectful

2026-10-20 • via Nuitee
S
Steven • family_with_children • us
10
2026-10-20 • via Nuitee
F
Frany • extended_group • us
10
Cool
Pros:

Excelente

Cons:

Todo bien

2026-10-20 • via Nuitee
S
Sridhar Raj • solo_traveller • ae
8
worth for the money
Pros:

Everything went well in service & location.

Cons:

Nothing

2026-10-19 • via Nuitee
B
Breanne • solo_traveller • ca
9
2026-10-17 • via Nuitee
R
Ralicia • solo_traveller • us
6
Great
Pros:

The Room Size And The Bed

Cons:

My Tv Was Acted Up

2026-10-14 • via Nuitee
T
Tetiana • couple • nl
7
It was good!
Pros:

Location.

Cons:

Breakfast.

2026-10-14 • via Nuitee
S
Sachin • family_with_children • ca
7
2026-10-14 • via Nuitee
D
Don • couple • us
10
Pros:

The room was very clean and breakfast was very good

2026-10-12 • via Nuitee