Holiday Inn Bangkok by IHG

Hotels
IHG
8.8 (2795 reviews)
971 Ploenchit Road, Patumwan, Bangkok, Bangkok, 10330 , Bangkok , TH

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Delicious breakfast
Cons:
Bathroom smell
Noise from adjacent rooms
Room view dissatisfaction

Categories

Cleanliness
8.26
Some issues such as a bathroom smell and a stuck wardrobe door; still presented positively overall.
Service
9.23
Polite, helpful staff who provided good service; a few minor communication issues.
Location
9.27
Ideal location near shopping and public transport.
Room Quality
8.72
Rooms are well maintained; some specific issues noted but generally comfortable.
Amenities
8.75
Good facilities but some concerns about maintenance like the pool service response.
Value for Money
8.71
Offers good value with quality amenities.
Food and Beverage
8.76
Good breakfast options; guests generally pleased with food.
Overall Experience
8.73
A generally positive experience with some minor setbacks; would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:59

Property Description

Experience the perfect city getaway at Holiday Inn Bangkok by IHG, where comfort meets convenience in the heart of Bangkok.

Indulgent Spa Services
Pamper yourself at our full-service spa, offering rejuvenating massages, body treatments, and facials that will leave you feeling refreshed and revitalized.

Culinary Delights
Savor international flavors at Ginger All-Day Dining or take advantage of our 24-hour room service to enjoy delicious meals in the comfort of your room, complemented with a drink from our bar/lounge.

Unmatched Convenience
Stay connected with complimentary Wi-Fi and take advantage of our business center, while our event spaces offer the perfect setting for meetings or celebrations.

Book your unforgettable stay at Holiday Inn Bangkok today and discover the best of urban luxury!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 2795 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
S
steffi family_with_children sg
9
2026-05-23 via Nuitee
A
Asya couple tr
10
2026-05-22 via Nuitee
S
Sabrina solo_traveller gb
10
Comfortable Hotel in central Bangkok
Pros:

Situate walkable distance to Chitlom BTS station. Central for shopping and restaurants.

2026-05-22 via Nuitee
A
Aharon couple il
9
i love the location and espetially the great breackfast
Pros:

the breackfast was exeptinal , great location next to BTS station, satisfaied room, OK for all our needs, worth the money paied

Cons:

the bell boys

2026-05-22 via Nuitee
I
Ian solo_traveller gb
10
Cracking hotel in the centre of Bangkok.
Pros:

The hotel was very well presented in a great area of the city. the rooms were big enough and the bar downstairs was good too.

Cons:

the room could have done with a large mirror in it.

2026-05-18 via Nuitee
C
Cherie couple us
10
2026-05-16 via Nuitee
H
Htwe couple mm
8
2026-05-16 via Nuitee
A
alshamsi2266 solo_traveller ae
7
موقع رائع Great site
Pros:

The location, the atmosphere, and its proximity to everything.

Cons:

I booked for 15 days and requested a room with a pleasant view upon check-in. Unfortunately, my room overlooked the Intercontinental Hotel on the sixth floor (room number 622). I couldn't see the street, the entrance, or the swimming pool. I was very disappointed.

2026-05-15 via Nuitee
S
shundong couple us
9
2026-05-15 via Nuitee
P
priyanka extended_group lk
9
2026-05-13 via Nuitee
A
Alessandro solo_traveller it
10
Pros:

Posizione eccellente di fronte a skywalk e cinque minuti a piedi da metro

Cons:

Niente

2026-05-10 via Nuitee
A
Aidan solo_traveller sg
8
Happy with the stay
Pros:

Breakfast was great, worth paying for. Room was clean and quiet, location was very central and close to malls

Cons:

Gym a bit sparse

2026-05-10 via Nuitee
F
friday solo_traveller ae
10
2026-05-09 via Nuitee
D
Deekon family_with_children cn
10
2026-05-08 via Nuitee
A
Andre couple sg
9
2026-05-06 via Nuitee
D
Didier solo_traveller fr
10
Pros:

Très bien

Cons:

Rien

2026-05-06 via Nuitee
W
Wei Lien solo_traveller my
8
Pros:

Central location and proximity to Chidlom BTS station esp in sweltering heat.

Cons:

Breakfast selection looked better than it tasted.

2026-05-06 via Nuitee
L
Laura solo_traveller gb
10
Pros:

Clean, nice size room and good products, friendly staff.

Cons:

N/a

2026-05-05 via Nuitee
R
Roderick couple ph
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-05-05 via Nuitee
G
Galia couple il
9
I will come again
Pros:

Great location, great breakfast

2026-05-04 via Nuitee