Arawa Park Hotel

Hotels
EVT
272 Fenton St, Rotorua, 3201 , Rotorua , NZ

Facilities

Elevator
Fitness facilities
Gift shops or newsstand
Conference space
Golfing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Dated facilities
Maintenance issues

Categories

Cleanliness
6.16
Some reviews noted issues with bathroom door and overall upkeep.
Service
8.13
Staff were described as friendly and professional.
Location
8.17
Multiple reviews highlighted the hotel's convenient location.
Room Quality
6.62
Rooms were spacious but dated; some maintenance issues noted.
Amenities
7.15
Facilities available but improvements suggested, particularly in décor.
Value for Money
6.61
Good value considering room size and included breakfast.
Food and Beverage
7.66
Breakfast buffet received positive remarks; variety and quality mentioned.
Overall Experience
7.13
General satisfaction with stay, despite some points of frustration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:08

Property Description

Luxurious Accommodations
Make yourself at home in one of the 135 guestrooms featuring minibars and Smart televisions. Stay connected with complimentary wireless internet access, and enjoy satellite programming for your entertainment. Relax in well-appointed rooms with convenient amenities like coffee/tea makers and daily housekeeping.

Top-notch Amenities
Indulge in the hotel's restaurant, Atrium Restaurant, or opt for room service during limited hours. Unwind with a drink at the bar/lounge, or take advantage of facilities such as a fitness center, garden, and concierge services. Enjoy a full breakfast daily and make use of services like babysitting and complimentary wireless internet.

Convenient Location
Centrally located in Rotorua, this upscale hotel offers proximity to top attractions like Polynesian Spa and Redwoods Whakarewarewa Forest. With Racing Rotorua just steps away, and easy access to the airport, Arawa Park Hotel is the perfect choice for your stay.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 7.66
Overall Experience: 7.13
G
Gerald partner
8
Pros:

Handy location , large room

2025-10-10 via Nuitee
Z
Zoran family
2
Pros:

This place is disgusting. No hotwater, when finally got it ran out. Tv did not work no channels actually worked. Electrical issue with switches, wires hanging from ceiling in hallways. Worn out everything. Would never recommend this place for anyone.

2025-10-06 via Nuitee
K
Kim
8
Pros:

Good location. Staff was pleasant. Property is a little outdated.

2025-10-03 via Nuitee
N
NHI
10
Pros:

Great location

2025-10-02 via Nuitee
M
Mark family
8
Pros:

Arawa has the potential to be a great hotel, compared to most in the area. It is dated, but has the large corridoors, large and grand dinning area, bar, and lobby areas, but lack decor, more art work on display like major large size d hotles have. Its bare basic, bordering on bland, not even music playing low in the back ground as you enter and walk around the halls.

2025-10-01 via Nuitee
T
tarena family
10
Pros:

nice big beds.

2025-09-26 via Nuitee
K
Kirk
8
Pros:

Staff were very friendly.
Great stay.

2025-09-24 via Nuitee
R
Rian N family
10
Pros:

staff are very professional and accomodation was up to my expectation.

2025-09-23 via Nuitee
Q
Quintin family
10
Pros:

Bottom of bathroom door was swollen with moisture and didn't close properly. Showers were like warm the night we arrived but hot in the morning. Room was hot when we checked in. Apart from this. It was the good room service, late checkout, and breakfast buffet made it worth while. For the price we paid this seemed fair. We would come back again near future.

2025-09-23 via Nuitee
P
Piri family_with_children
8
Pros:

Stay was good. Nice and quiet. Breakfast was great. Lots of options and was delicious. Would definitely come back

2025-09-20 via Nuitee
V
valda family
10
Pros:

Enjoyed our visit

2025-09-19 via Nuitee
S
Sam family_with_children
10
Pros:

my family had a wonderful stay at Arawa Park, all staff were so helpful and friendly, room was very spacious for our family of 5, clean and tidy, beds were super comfy! restaurant buffet breakfast was great too, will stay again

2025-09-17 via Nuitee
J
john
8
Pros:

Nice big soft beds

2025-09-14 via Nuitee
N
Ngaio
10
Pros:

Toilet was too high

2025-09-11 via Nuitee
S
Steve family
10
Pros:

Huge rooms! Nice and quiet. Lighting a little bit dull. Overall really enjoyed it.

2025-09-02 via Nuitee
G
Gordon
8
Pros:

Range of options , gym , Restaurant, bar , easy access and good parking , friendly helpful staff. Be happy to stay again . Thanks

2025-08-31 via Nuitee
D
Daniel partner
6
Pros:

Overall an average stay. Photos do not match the room decor. Disappointed with layout and average quality. The best part was the bed and buffet breakfast. In need of improvements.

2025-08-30 via Nuitee
C
Catherine P
10
Pros:

Comfortable beds, spacious room, bathroom could use some updates

2025-08-22 via Nuitee
R
Renee family_with_children
8
Pros:

Incredibly spacious room. Buffet breakfast was great. The property is very tired and could do with an upgrade. But for the price, size of the room, ammenities and included buffet breakfast it was great value for the price.

2025-08-19 via Nuitee
K
Kaiapa partner
6
Pros:

The rooms are very much the same since I last stayed 20 years ago. Dated but still usable.

The ceiling had water damage and the gib plasterboard on the ceiling was exposed.

The shower door wouldn’t s close properly.

The hallway is very loud with people opening and closing/slamming doors from the hallway and then unfortunately the hotel was getting renovations at that time the noise at 8am disturbed us.

Still a good hotel and affordable for a quick stay over.

2025-08-18 via Nuitee