Grand Hotel Et Des Palmes

Hotels
9.4 (1575 reviews)
Via Roma 398 , Palermo , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Impeccable cleanliness
Friendly service
Good breakfast
Cons:
High room service prices
Room decorations lacking
Bar service variability

Categories

Cleanliness
10
Impeccable cleaning mentioned in reviews.
Service
9.55
Overall good service from front desk and staff, but some issues in the bar.
Location
10
Great location; easy access to many activities on foot.
Room Quality
9.05
Some rooms described as bare or needing renovation. Junior suite considered old-fashioned.
Amenities
8.55
Bar service issues and some limited amenities reported.
Value for Money
9.05
Some mention of high prices for room service.
Food and Beverage
9.05
Breakfast was good, but some items lacking; suggestions for improvement noted.
Overall Experience
9.95
Overall great experience with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:32

Property Description

Luxurious Art Nouveau Building:
Grand Hotel Et Des Palmes is a stunning Art Nouveau building located just outside the restricted traffic area, offering a touch of elegance and sophistication to your stay.

Classically Furnished Rooms:
The hotel boasts classically furnished rooms adorned with traditional furniture and fine fabrics, providing a charming and comfortable atmosphere for guests. Each room is equipped with modern amenities such as air conditioning, satellite TV, and a minibar for your convenience.

Exquisite Dining Options:
Indulge in a delightful continental breakfast served in a luxurious hall, featuring Sicilian specialties like almond pastries and refreshing granita. For a culinary adventure, visit the on-site restaurant offering a fusion of Mediterranean and European cuisine, or enjoy expertly crafted cocktails at Neo-Bistrot.

Experience the charm and luxury of Grand Hotel Et Des Palmes during your stay in Palermo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 1575 reviews
Cleanliness: 10
Service: 9.55
Location: 10
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.95
L
Larry • couple • us
9
Very pleasant . Great hotel . Would recommend it and would stay again
Pros:

Breakfast plentiful and varied .staff very pleasant and helpful

Cons:

More counter space in bathroom . Location is ok . Area is in need of upkeep .Trash etc….but we never felt unsafe of course .

2026-06-12 • via Nuitee
L
LUIS GERMAN • couple • cl
9
Pros:

Lo elegante y su historia. Muy buena ubicación.

Cons:

La terraza del piso V podría ser más amistosa.

2026-06-08 • via Nuitee
C
Caroline • couple • gb
9
High quality classic hotel ticking all the boxes
Pros:

Fantastic breakfast and location beautiful hotel

2026-06-08 • via Nuitee
J
Joanna • couple • pl
10
Bardzo dobra lokalizacja, obsługa pomaga w rezerwacjach restauracji jak i wielu innych kwestiach
Pros:

Życzliwa obsługa, wyśmienite śniadania

2026-06-08 • via Nuitee
T
Timucin • couple • tr
7
2026-06-05 • via Nuitee
D
Dominick • solo_traveller • us
10
Wonderful , great location , all the staff were excellent , loved this hotel
Pros:

Everything - hotel is elegant , breakfast buffet great , room and bathroom very nice

Cons:

Nothing

2026-06-04 • via Nuitee
B
Burton • couple • us
10
2026-06-04 • via Nuitee
M
Michele • couple • it
10
Parfait
Pros:

Le personnel très compétent et sympathique
La proximité avec la ville
L’hotel est très beau

2026-06-04 • via Nuitee
A
Achille • extended_group • it
7
2026-06-03 • via Nuitee
N
Noelle • couple • us
9
Lovely. Perfect location.
Pros:

Great location

Cons:

It was great, lovey bar, great breakfast. Maybe the room was a smidge dated.

2026-06-03 • via Nuitee
G
Gaia • couple • it
9
Rilassante
Pros:

Camere pulizie colazione personale gentile ed accogliente

Cons:

Nulla

2026-06-02 • via Nuitee
M
Marcel • couple • cl
10
Una estadía extraordinaria
Pros:

Muy buenas camas, baño amplio y como, ducha
Con muy buena presión , pieza amplia y muy luminosa. Le faltó tener mejores almohadas, en particular, almohadas de pluma más blandas.
El desayuno era extraordinario, muy buena comida y muy elegante y que tengan prosecco lo hace único.

Cons:

Todo bien

2026-06-01 • via Nuitee
T
Tetsuya • couple • jp
10
マッシモ劇場デビューの為に宿泊
Pros:

スタッフは皆キビキビしていて気持ちがいい。

Cons:

早めの予約、前払いで費用を抑えたつもりが、直前になって、さらに大幅値引きしていた。

2026-05-30 • via Nuitee
P
Paula • couple • br
10
2026-05-30 • via Nuitee
O
ONER • couple • tr
8
2026-05-29 • via Nuitee
M
MemphisZ • Couples • Germantown, Tennessee
8
Lovely Hotel with Friendliest Staff
Pros:

This is of the old hotel tradition with a vast lobby and sitting rooms, big dining rooms, and excellent service. They have modernized a little with new bathroom design, and an outside upper level terrace dining experience. Given you are in the middle of the city bustle, it is quiet and a safe refuge. Walking promenades with shopping and hundreds of dining options are two or three safe blocks away.

The staff was so charming and friendly. The front desk remembered us all three days, and visited about our day and interests. Everyone was excellent.

The only reason this is not a 5 star review is not the fault of the hotel. The city has grown and blocked the view. So you sit on the upper terrace and cannot see the harbor/water. The location is city central, without a view. But we were touring all three days, so view from the hotel was not important. But for some, it might be.

2026-05-28 • via Tripadvisor
J
Julie • couple • us
10
The best hotel in Palermo
Pros:

Beautiful property, wonderful service from the staff and excellent breakfast

2026-05-27 • via Nuitee
A
Alex100000 • Friends getaway
8
Very good and great location.
Pros:

The hotel is meticulously clean, well appointed, large rooms and stunning salons in the stile liberty.
Location- excellently located near the teatro massimo and everything is 15 minute walk from the hotel.

Staff was very friendly.

Drinks of the terrace are delicious but sadly the view is only visible when standing.

The breakfast was excellent.

I can't fault it, but to me, it was missing a spark of something which made it slightly clinical. However, this is a matter of personal preference and overall the hotel is excellent and would recommend to anyone.

2026-05-25 • via Tripadvisor
L
lse72016 • Friends getaway • Florida
10
Great hotel in central, convenient location!
Pros:

Great central location! Able to walk to the main shopping & pedestrian streets! Staff very friendly, helpful, & a delight to deal with! Highly recommended!

2026-05-24 • via Tripadvisor
R
Ramiro • couple • co
10
Excelente hotel
Pros:

Servicio y comodidad

2026-05-23 • via Nuitee