Quality Inn St Augustine Historic District Area

Hotels
Quality Inn
9 (4659 reviews)
2800 North Ponce de Leon Boulevard , St. Augustine , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Service attitude variability

Categories

Cleanliness
8.09
Some reviews mentioned dirty rooms and issues with cleanliness.
Service
10
Staff described as friendly and helpful, though some negative comments were made about attitude.
Location
9.56
Multiple reviews highlighted the good location near downtown.
Room Quality
8.6
Some guests found issues with room maintenance and quality.
Amenities
8.55
Mixed feedback on amenities like breakfast; reviews suggested room amenities were lacking.
Value for Money
9.08
Some reviews noted higher than expected costs but mentioned reasonable transit options.
Food and Beverage
8.54
Breakfast was included but described as basic.
Overall Experience
9.59
General positive sentiment despite some issues; guests felt comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:53

Property Description

Spacious Accommodations and Top-tier Hospitality
Southern Oaks Inn offers pet-friendly rooms equipped with a microwave, refrigerator, and coffee facilities, ensuring a comfortable stay.

Concierge Service and Dog Park
Guests can enjoy personalized recommendations and reservation services from the concierge, while furry friends have their own play area at the dog park.

Convenient Location and Shuttle Service
Located near historic sites and beaches, with a courtesy shuttle to explore the city, Southern Oaks Inn provides easy access to attractions like Ripley’s Believe It or Not Museum and Flagler College.

Book your stay at Southern Oaks Inn for a memorable experience in the Ancient City!

Important information:

Please note that a valid government-issued photo ID and a credit card, debit card, or cash deposit are required at check-in for incidental charges. The name on the card used for incidentals must match the primary name on the reservation. The minimum age to check in is 21; guests under 21 may only check in with a parent or official guardian.

Upon arrival, the full amount of your stay will be charged, along with a $150 incidental authorization, which will be released within 7–14 business days after check-out.

A complimentary hot buffet breakfast and Wi-Fi are included with your stay.

A $10 (plus tax) per night parking fee applies to all guests with a vehicle. Additional fees may include:
- $5 (plus tax) per room per day shuttle fee (if applicable)
- $10 (plus tax) extra-person charge (if applicable)
- $150 (plus tax) cleaning fee for smoking in a room

Late check-out is available for a fee:
- $20 (plus tax) until 1 PM
- $45 (plus tax) until 3 PM
(subject to availability)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4659 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 8.54
Overall Experience: 9.59
D
DUDON extended_group fr
10
2026-07-25 via Nuitee
H
humbertoeliasl Family Belo Horizonte, State of Minas Gerais
6
It's good, but it could have been better.
Pros:

My stay at this hMy stay at this hotel had both positive and negative aspects. On the plus side, the room was quite comfortable, providing the rest I needed, and the breakfast was excellent, with variety and good service. However, there were notable structural and operational issues. The bathroom door lacked a latch, which significantly affected privacy. Additionally, the wireless network did not reach the building where I stayed (building 3). When I reported the problem to the front desk, the staff member showed a lack of preparation and empathy, simply assuming the issue was on my end because the signal worked fine in the main building. It became clear that the property lacks a proper network infrastructure, like a mesh system, to ensure coverage throughout the property. In summary, this is a hotel with potential, but it needs improvements in maintenance and staff training. I would consider staying here again only if there were no better options nearby.

2026-07-23 via Tripadvisor
C
Cindy couple us
6
It was an average stay.
Pros:

The front desk staff in the morning was very pleasant and helpful in lining up activities. Breakfast was good.

Cons:

There was a roach in our room climbing the wall. The thorny bushes around the rails stuck out too far and scratched you as you walked by. Yard was not mowed.

2026-07-23 via Nuitee
T
Tyler solo_traveller us
3
Pros:

Breakfast was decent

Cons:

Shower head was broken. Our first room smelled of marijuana, so we were given another room. After a day at the beach, our new room was filled with the odor of marijuana. Front desk was zero help. I was told the manager would call me the following morning. I never received a phone call or a room visit. My children had to breathe this all night. Nobody cared!

2026-07-23 via Nuitee
O
Oswaldo family_with_children br
7
2026-07-23 via Nuitee
J
Jose extended_group us
9
2026-07-23 via Nuitee
D
Devakumar family_with_children in
4
Cons:

No Sugar free menu in the Breakfast and repeating the same menu all the days
Room is quiet good but the smoke alarm makes sound often without any smoke in the room
No floor matress and the hand wash basin is stuck and water doesnt went thru and even after the housekeeping clean it remain the same

2026-07-23 via Nuitee
H
Hess solo_traveller us
9
We had a nice time!
Pros:

Great location

2026-07-23 via Nuitee
W
William extended_group us
9
Pros:

Rooms were clean

2026-07-23 via Nuitee
S
Sykes family_with_children us
5
It was okay.
Pros:

The breakfast was okay. My sister's thought it was alright. I personally didn't enjoy it because it was basic .

Cons:

The property didn't look inviting. The grass was not cut. The neighbors were loud and it was irritating.

2026-07-22 via Nuitee
A
Adriana extended_group us
8
2026-07-22 via Nuitee
H
Hurzysn solo_traveller us
10
Great place to stay for a few nights
Pros:

The rooms were clean and close to the downtown area

Cons:

Nothing

2026-07-22 via Nuitee
D
Dana solo_traveller us
10
Pros:

Close to historic district

2026-07-21 via Nuitee
S
Selena couple us
7
Pros:

Pool, breakfast and location

Cons:

Bathroom small towels

2026-07-21 via Nuitee
B
Bodorne Guba family_with_children hu
6
Pros:

Az ágyak jók. Van Shuttle, ami szobánként 5 dollár naponta, bevisz a belvárosba, ha ráírsz, érted megy. Ez szuper . A pool is jó, elég mély és viszonylag nagy, tényleg úszómedence, hőfoka is klassz.

Cons:

Zajos. A pool a parkolón túl van, a szobában sokszor őrülten zúg valami gép a falon, talán páraelszívó, és meleget áraszt közben. A szoba pici, a nyitott, gang-folyosóról oda lépsz be, ahol alszol.
A reggeli elég vacak, minden nap ugyanaz, és nagyon "economi". Egy nap még a waffel tésztaadagoló gép is rossz volt, pedig az volt a reggeli fénypontja.

2026-07-21 via Nuitee
A
Amelia solo_traveller us
10
Pros:

The room was really comfortable and also the complimentary breakfast was amazing.

2026-07-21 via Nuitee
H
Harry couple us
7
Beds need to be softer
Pros:

Everything is good, the beds are ruff and should had more towels but other than that everything was good

Cons:

The BED

2026-07-20 via Nuitee
C
Chiachun family_with_children us
8
2026-07-20 via Nuitee
M
Munoz family_with_children us
10
2026-07-20 via Nuitee
K
Katie solo_traveller us
10
Pros:

The updated room, location, free breakfast, staff, and trolley ride option to get into town. Friendly staff at the front desk, trolley drivers and at breakfast in the dining room

Cons:

Gum wrappers behind the nightstand, small blood-looking stain on the bedsheet, and the sink pop-up assembly sitting on the counter.shower head was looking rough. You can hear everything if you are staying on the bottom floor from the upstairs. Also the traffic from the main road was a little much

2026-07-20 via Nuitee