Quality Inn St Augustine Historic District Area

Hotels
Quality Inn
9 (4558 reviews)
2800 North Ponce de Leon Boulevard , St. Augustine , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Service attitude variability

Categories

Cleanliness
8.09
Some reviews mentioned dirty rooms and issues with cleanliness.
Service
10
Staff described as friendly and helpful, though some negative comments were made about attitude.
Location
9.56
Multiple reviews highlighted the good location near downtown.
Room Quality
8.6
Some guests found issues with room maintenance and quality.
Amenities
8.55
Mixed feedback on amenities like breakfast; reviews suggested room amenities were lacking.
Value for Money
9.08
Some reviews noted higher than expected costs but mentioned reasonable transit options.
Food and Beverage
8.54
Breakfast was included but described as basic.
Overall Experience
9.59
General positive sentiment despite some issues; guests felt comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:53

Property Description

Spacious Accommodations and Top-tier Hospitality
Southern Oaks Inn offers pet-friendly rooms equipped with a microwave, refrigerator, and coffee facilities, ensuring a comfortable stay.

Concierge Service and Dog Park
Guests can enjoy personalized recommendations and reservation services from the concierge, while furry friends have their own play area at the dog park.

Convenient Location and Shuttle Service
Located near historic sites and beaches, with a courtesy shuttle to explore the city, Southern Oaks Inn provides easy access to attractions like Ripley’s Believe It or Not Museum and Flagler College.

Book your stay at Southern Oaks Inn for a memorable experience in the Ancient City!

Important information:

Please note that a valid government-issued photo ID and a credit card, debit card, or cash deposit are required at check-in for incidental charges. The name on the card used for incidentals must match the primary name on the reservation. The minimum age to check in is 21; guests under 21 may only check in with a parent or official guardian.

Upon arrival, the full amount of your stay will be charged, along with a $150 incidental authorization, which will be released within 7–14 business days after check-out.

A complimentary hot buffet breakfast and Wi-Fi are included with your stay.

A $10 (plus tax) per night parking fee applies to all guests with a vehicle. Additional fees may include:
- $5 (plus tax) per room per day shuttle fee (if applicable)
- $10 (plus tax) extra-person charge (if applicable)
- $150 (plus tax) cleaning fee for smoking in a room

Late check-out is available for a fee:
- $20 (plus tax) until 1 PM
- $45 (plus tax) until 3 PM
(subject to availability)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4558 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 8.54
Overall Experience: 9.59
F
Fabio couple us
10
Pros:

Exelente

2026-06-06 via Nuitee
R
Rebecca solo_traveller us
1
Not a happy customer!
Pros:

None of it. It was not clean.the bed was really hard. Towels very rough. Staff ignored while we stood at the counter to check in. He was doing something on his phone.. They charge extra for parking which is dumb.

Cons:

I didn't like any of it.

The whole experience was bad. Not clean nor comfortable. Staff were not attentive.
Towels were rough bed was hard. Room was dirty.
They need to do way better.

2026-06-06 via Nuitee
D
Dornak extended_group us
10
2026-06-06 via Nuitee
R
Rosemary couple us
10
2026-06-06 via Nuitee
J
Jessi couple us
10
Great Value! Very Nice Staff
Pros:

Clean and convenient location for our stay and plans in the area. Very well maintained external appearance and grounds.

Cons:

The stairs!

2026-06-06 via Nuitee
C
Carlos couple cr
7
Cumplió pero no encantó
Pros:

Cómodo y limpio

Cons:

Mal mantenimiento de las instalaciones, no se veía similar a las fotos.

2026-06-06 via Nuitee
C
Connie Jay family_with_children us
1
2026-06-05 via Nuitee
J
Jayne couple us
10
2026-06-04 via Nuitee
R
Rayo solo_traveller us
9
2026-06-04 via Nuitee
K
Kathleen couple us
8
It was a clean, affordable place to stay.
Pros:

The staff were all very polite and helpful. The shuttle to downtown made our stay stress free. The drive gave us excellent tips on where to go and we never waited longer than 10 minutes to be picked up.

Cons:

Could use some updates but otherwise a good place to stay.

2026-06-03 via Nuitee
M
Marie couple pr
7
2026-06-02 via Nuitee
M
M solo_traveller us
9
Pros:

Refrigerator was good sized. Free breakfast was excellent!

Cons:

Nothing.

2026-06-02 via Nuitee
C
Charles family_with_children us
8
2026-06-02 via Nuitee
T
Terri family_with_children us
10
Very comfortable and good value
Pros:

Breakfast was ok, room was clean, beds were comfortable.

Cons:

Pretty spartan, which is understandable for the price.

2026-06-01 via Nuitee
J
Jose family_with_children us
9
2026-06-01 via Nuitee
H
Helen solo_traveller us
7
Nice people, good value, clean.
Pros:

Good reception staff

Cons:

Needs updating maybe

2026-06-01 via Nuitee
M
Megan family_with_children us
7
The stay was ok.
Pros:

The staff was very nice and friendly, great location!

Cons:

The water smelled like sewer water, and when someone took a shower it would drain super slow and brown smelly water would come up in the sink.

2026-06-01 via Nuitee
D
Dinesh extended_group in
8
2026-05-31 via Nuitee
V
Vasquez solo_traveller us
9
Gracias
Pros:

El cuarto estaba limpio
Me encantó

Cons:

Nada

2026-05-31 via Nuitee
K
Kent solo_traveller us
7
We will probably go back if the shortcomings identified are fixed.
Pros:

The staff was excellent. Very helpful and forthcoming especially with respect to responding to the needs of disabled guests.

Cons:

When we arrived there were no coat hangers or places to hang clothes. There were no rests for suitcases. There were no chairs except for a desk chair. The room was barren. Upon request wooden chairs were supplied along with two suit case stands were provided. We had four suitcases. There was no walk in shower in this disabled room (#119). The bath tub was excellent but was hard to get into. The grab rails were at tub level so there was nothing to grab on to if you slipped while taking a shower except for one vertical bar adjacentent to the shower head. The shower head was fixed with no hose and adjustable nozzle. The shower chair was excellent. The floor, when wet was slippery. Two small Saran wrapped 5 ounce cups were provided in the bathroom and none were provided in the bedroom area which had an un insulated ice bucket with no tray or lid.

2026-05-31 via Nuitee