Hilton Brussels Grand Place

Hotels
•
Hilton Hotels & Resorts
8.2 (3378 reviews)
Carrefour de l'Europe 3 , Brussels , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.66
There were cleanliness issues reported in several reviews.
Service
8.93
Staff were described as always helpful, though some issues with communication were noted.
Location
9.17
Multiple positive comments about the central and convenient location.
Room Quality
8.12
Overall good but some issues with room maintenance mentioned.
Amenities
7.65
Limited amenities and disappointing room service options were highlighted.
Value for Money
8.31
Mixed sentiments; some felt value matched the quality while others had complaints.
Food and Beverage
7.16
Several reviews noted limited food options and quality.
Overall Experience
8.63
Guests enjoyed their stay overall but noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:57

Property Description

Luxurious Accommodations
Located in the heart of historic Brussels, the newly refurbished Hilton Brussels Grand Place offers beautifully appointed rooms with city views. Enjoy modern amenities like free Wi-Fi, LCD TV, and a minibar for your convenience. Upgrade to an Executive Room or Suite for exclusive access to the Executive Lounge and complimentary breakfast.

Culinary Delights
Indulge in a unique dining experience at Sentro À Table Avec Vincent Masson, where culinary creations are inspired by local artists and craftsmen. Explore a fusion of flavors while surrounded by captivating works of art.

Convenient Location
With a prime location near Central Station and popular attractions like the Grand Place and Magritte Museum, the hotel offers easy access to key landmarks. Plus, with public parking available on site and proximity to major train stations and the airport, your travel convenience is ensured.

Book your stay at Hilton Brussels Grand Place for an unforgettable experience in the heart of the city.

Important information:

The property reserves the right to pre-authorize a charge of 50.00€/night on a credit card, or 100.00€ in cash, for any incidental or additional expenses. This security deposit will be released upon guest check-out.

Pets are welcome if they weight less than 11 kg with a maximum of 1 per room at a surcharge of EUR 50 per 4 nights

Please note that if the Room Only rate is booked for Executives and Suites, the breakfast is only available in the LoungeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 13 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 3378 reviews
Cleanliness: 7.66
Service: 8.93
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.31
Food and Beverage: 7.16
Overall Experience: 8.63
U
Urban_Traveller_11 • Couples • Singapore
10
Great Hotel at a Prime Location!
Pros:

Pros:
Super convenient location as directly opposite Brussels Central station and a short walk to the Grand Place with all its restaurants, cafes and chocolate shops. We had a king guest room. Bed was comfortable and aircon was working well. Rainfall shower and handset was great with good flow of hot water from the thermostatic mixer. Of note is the WC cyclone flushing system which I have not seen in other hotels - meaning they use very good sanitary fittings. The backout curtains shut out almost all of the external light. The moveable table was super useful for us to have a quick meal and watch TV. Room was spacious and was large enough to accommodate a wardrobe with space for 2 medium sized bags to be placed in an elevated position (important for the older folks to not have to bend all the time to retrieve clothes from having bags placed on the floor). Bedside was equipped with the latest USB-C plugs, and the worktable was wide enough to accommodate a laptop comfortably without having to push everything aside. The presence of both Euro and UK power sockets at the table with a moveable LED lamp was a blessing! There is also a Carrefour express next to the hotel for you to grab snacks, fruits, drinks, etc. Light breakfast foods and sandwiches were available at Panos and Starbucks right inside Brussels station. All within a stone's throw.

Cons:
Room was showing its age in places eg. the plastic flap for the shower cubicle door was detached and that allowed water to flow into the bathroom floor. Also, the sink was partially clogged when we checked in but immediately resolved the next day when we informed the front desk. The TV channels covered most of the business and market news channels (CNBC, Bloomberg, etc) but lacked any movie channels (good thing we had downloaded some Netflix movies on our iPad). Not the latest smart TV as it did not have Netflix, Prime or Disney+ apps.

Overall:
The is no such thing as a perfect room and the pros vastly outweigh the cons in this Hilton hotel. They got the things that matter most right - good sleep, overall comfort and super convenient location. We did not select the breakfast option (EUR26.99 each if selected upon check-in) as we were spoilt for choice with a vast number of restaurants and cafes around us. Would I stay here again? Yes!

Tips:
Request for a room facing the internal courtyard for a quiet sleep (most odd numbered rooms, but not the ones facing the facing the side road). With the Hilton mobile app you can also try to select the room just before check-in. However, when I did that, I was informed upon checking in, that the room I selected was under maintenance and so I was reassigned another room (thankfully also overlooking the courtyard).

2026-06-13 • via Tripadvisor
A
Ang • extended_group • cn
10
非常好
Pros:

都很好

Cons:

暂时没有，不过如果酒店愿意，可以提供去滑铁卢和卢森堡的旅行社服务（客人付费）

2026-06-13 • via Nuitee
J
Juha • solo_traveller • fi
9
Pros:

Hyvä aamiainen.

2026-06-13 • via Nuitee
V
Veronique • solo_traveller • be
9
2026-06-13 • via Nuitee
J
Jinan • couple • de
9
Unvergesslich gut.
Pros:

Lage: Zentral der Stadt, alles in 5 Minuten zu Fuß erreichbar. Zimmer: sehr angenehm. Frühstück, hervorragend. Personal: sehr freundlich. Ich werde sicherlich noch mals kommen.

Cons:

Nichts. Mit allem bin ich zufrieden.

2026-06-13 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-06-13 • via Nuitee
A
Anil • couple • gb
6
Great location
Pros:

Location was perfect

Cons:

Executive lounge was absolutely rubbish so small no food would not recommend

2026-06-13 • via Nuitee
L
Luca • solo_traveller • it
3
Pessimo
Pros:

La colazione

Cons:

Non hanno rispettato la prenotazione.
Assegnando una stanza più piccola rispetto a quella prenotata e senza modificare l'importo

2026-06-12 • via Nuitee
M
MarisaFa • solo_traveller • es
3
Empleados que no saben cual es su función
Pros:

No hubo nada que pueda destacar

Cons:

Los empleados de recepción

2026-06-12 • via Nuitee
A
Ased • couple • gb
10
2026-06-12 • via Nuitee
R
Rainer • couple • de
5
Andere Hotels sind gastfreundlicher, der Name allein reicht nicht!
Pros:

Kurze Wege vom Bahnhof. Sehr gutes Frühstück, Kaffee und Waffeln waren super! Gutes Handling des Luggage Rooms mit sicherer Aufbewahrung bei späterer Abreise.

Cons:

Das Hotel ist in die Jahre gekommen und bedarf dringend einer Renovierung. War vielleicht vor 30 Jahren aktueller Stand, aber jetzt sicher nicht mehr. Helles Parket statt alter Muster-Teppich wäre schon gut. Die Schiebetüren des Schranks (Zimmer 233) machen Geräusche, als wenn er gleich auseinanderfällt und die Kalkablagerungen in der Dusche sehen auch nicht toll aus.
Der Platz zwischen Bahnhof und Hoteleingang wirkt sehr ungepflegt. Plastikampullen offensichtlich vom Drogenmillieu, div. Hygieneartikel auf dem Boden mit dem entsprechenden Publikum und viel Polizei und Menschen, die dort übernachten. Kann das Hilton nichts für, macht sich aber nicht gut, wenn man als Gast da durch muss.
Waren gegen 10:00 schon das ist und bekamen gesagt, das Zimmer sei frei und bezugsfertig, aber der frühere Bezug kostet 50 Euro extra. Ist nicht gerade kundenfreundlich. Also Gepäck da lassen und um 15:00 wiederkommen oder bezahlen. Keine Frage nach der Anreise, sehr unpersönlich. Auf schriftliche Wünsche bei der Buchung wurde nicht eingegangen. Die Lobby bestand aus vier Stühlen in Reihe, kein Wasserspender, ein paar günstige Bonbons und Äpfel. Hilton stellt man sich netter vor. Das Personal im Frühstücksraum war aber sehr nett und hilfsbereit!
Haben uns andere Hotels in Brüssel angesehen, die das alles besser können. Das nächste mal!

2026-06-11 • via Nuitee
S
sandy • family_with_children • fr
10
2026-06-11 • via Nuitee
E
Elzo • solo_traveller • it
6
Pros:

Colazione sufficiente. Posizione ottima

Cons:

Rapporto Prezzo/qualitá. Stanza piccola

2026-06-11 • via Nuitee
Z
Zahed • solo_traveller • de
10
Pros:

The location is too good..

Cons:

No comment

2026-06-10 • via Nuitee
J
Jose Fernando • couple • br
10
2026-06-10 • via Nuitee
K
Kuok5051 • couple • tw
7
Cons:

I opened the toilet seat in the early morning and found what appeared to be blood. It feels disgusting. I reported it to the front desk, but they weren't very proactive at first. However, they eventually upgraded me and changed my room.

2026-06-09 • via Nuitee
C
clairefR1041DP • Couples
10
Great stay
Pros:

Quick review as I nearly didn’t book this place due to mixed reviews. Couldn’t fault it. Fabulous location, diamond upgrade to a suite. Exec lounge was so much better than expected with views. Wine was good! Would definitely stay again.

2026-06-08 • via Tripadvisor
M
Mircea • solo_traveller • ro
7
not ok
Cons:

minibar, room and bath accessories missing

2026-06-08 • via Nuitee
M
MERT • family_with_children • es
9
2026-06-08 • via Nuitee
A
Alessia • solo_traveller • it
7
Pros:

La colazione molto varia e fornita la pulizia dei locali

Cons:

La scortesia dello staff maschile, gli ascensori siamo rimasti bloccati dentro e nonostante abbiamo suonato più di una volta il campanello d'allarme nessuno si è preoccupato della cosa

2026-06-07 • via Nuitee