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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Board games/puzzles
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Parking garage
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Live music/performance
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Located in the heart of historic Brussels, the newly refurbished Hilton Brussels Grand Place offers beautifully appointed rooms with city views. Enjoy modern amenities like free Wi-Fi, LCD TV, and a minibar for your convenience. Upgrade to an Executive Room or Suite for exclusive access to the Executive Lounge and complimentary breakfast.
Culinary Delights
Indulge in a unique dining experience at Sentro À Table Avec Vincent Masson, where culinary creations are inspired by local artists and craftsmen. Explore a fusion of flavors while surrounded by captivating works of art.
Convenient Location
With a prime location near Central Station and popular attractions like the Grand Place and Magritte Museum, the hotel offers easy access to key landmarks. Plus, with public parking available on site and proximity to major train stations and the airport, your travel convenience is ensured.
Book your stay at Hilton Brussels Grand Place for an unforgettable experience in the heart of the city.
The property reserves the right to pre-authorize a charge of 50.00€/night on a credit card, or 100.00€ in cash, for any incidental or additional expenses. This security deposit will be released upon guest check-out.
Pets are welcome if they weight less than 25kg with a maximum of 1 per room at a surcharge of EUR 55 per stay.
Please note that if the Room Only rate is booked for Executives and Suites, the breakfast is only available in the LoungeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People 13 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs EUR 22 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Location
The breakfast and the price per night
As a Hilton Honors Diamond member, I had high expectations for my recent stay at the Hilton Brussels Grand Place during last week’s European heatwave. Unfortunately, this experience fell far below the standards I associate with the Hilton brand.
First, there was no acknowledgment of my loyalty status at check-in, which was both surprising and disappointing. However, the main issue was the room quality and how the situation was handled throughout our stay—especially considering I paid €403.77 per night plus taxes.
The initial room I was assigned was extremely uncomfortable:
The air conditioning was not working, with the room temperature reaching 28°C
There was a strong, unpleasant smell, similar to a sewage odor
After repeatedly requesting assistance, I was moved to a second room. Unfortunately, this was even worse:
The temperature was higher (29°C)
The air conditioning again was not functioning
Despite raising the issue multiple times, the reception team advised that the hotel was fully booked and no suitable rooms were available. Eventually, I spoke with Sara, who was helpful, provided a fan, and arranged for a different room the following day.
The next day, I was moved to a third room. However:
The room remained very hot, with ineffective air conditioning
The shower tray was blocked, meaning I had to shower standing in a pool of soapy water
We reported this issue several times, but it was not resolved during our stay, which added to the overall discomfort and frustration.
Although I had access to the executive lounge, this too was disappointing:
The air conditioning was not working, making the space very hot and uncomfortable
The daytime food and beverage offering was limited
Overall, this experience was extremely frustrating. The lack of functioning air conditioning throughout the hotel during a heatwave, combined with poor room conditions, unresolved maintenance issues, and a subpar lounge experience, is simply not acceptable—particularly for a loyal Hilton Honors Diamond member.
I hope the hotel takes these issues seriously and improves both its maintenance standards and guest service, as this experience does not reflect the level expected from the Hilton brand.
This was one of the most disappointing Hilton stays I’ve experienced.
Prisen var ikke den samme som aftalt via booking.com. Det var dyrere. Derudover har jeg ikke fået tilsendt min kvittering for betalingen, selvom jeg nu har rykket for den én gang telefonisk og to gange per mail.
- موقع ممتاز بجوار محطة بروكسل المركزية.
- قريب من الساحة الكبرى (Grand Place) والمعالم السياحية.،
- غرف مريحة ونظيفة.
- خدمة احترافية من موظفين الاستقبال وسرعة في إجراءات الدخول والخروج
- أسعار الغرف مرتفعة نسبياً.
- بعض الغرف إطلالتها محدودة والأثاث قديم
- قد يُسمع بعض الضجيج في الغرف المواجهة للمحطة أو الشارع.
-ازدحام في أوقات الذروة حول الفندق
駅に近い。朝食は満足
清掃が不十分なところがあった。
ブリュッセルはホテルの競争が活発ではないのかな。値段の割にサービスは低調
Das Zimmer war schlecht!! Er war alt und hat stark nach Rauch gerochen!! Minibar war leer! Das Früstück war gut und die Lage ist super
Das Zimmer hat nach Rauch gerochen nicht renoviert und die Minbar war leer
Localização: em frente à estação central de Bruxelas, próximo a todos os principais pontos turísticos. Fácil acesso do aeroporto e às outras estações de trem. Hotel tem máquina de gelo e bebedouro no andar, o que auxilia muito no verão europeu.
Ar condicionado do quarto não é tão potente.
Nothing. Air conditioning not working and housekeeping was inconsistent. Room did not look as pictured on your site, much smaller
Everything in terms of reception desk to housekeeping. Never could guess how many towels would be there.
Location and staff
Very bad air condition I tried to exchange 3rooms all bad and week air condition
La situación y la limpieza
Nada
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