Sandman Signature Vancouver Downtown Hotel

Hotels
•
Sandman Hotel Group
7.6 (2496 reviews)
180 West Georgia Street , Vancouver , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Poor wifi

Categories

Cleanliness
6.81
The room was quite dated and had this distinct smell. Found hair in the bathroom.
Service
8.78
Staff were friendly and helpful. Shiv made guests feel welcome.
Location
9.32
Location was excellent! Close to tourist areas and venues.
Room Quality
6.77
Extremely outdated room! Loud heater and hard bed.
Amenities
7.3
Facilities such as pool and spa were appreciated, but wifi was slow.
Value for Money
7.26
Price may not match the quality based on outdated rooms.
Food and Beverage
6.31
Food service at the shark club was poor.
Overall Experience
8.28
Overall a positive experience with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:37

Property Description

Convenient Central Location
Located in the heart of Vancouver, Sandman Hotel Vancouver City Centre offers a perfect blend of comfort and convenience for travelers. Just a short stroll from the vibrant Robson Street shopping district, guests can easily explore the city's best attractions.

Modern Amenities
Indulge in the hotel's indoor pool, hot tub, and well-equipped fitness centre for a relaxing stay. Each guestroom features a 32" flat-screen TV, work desk, and complimentary WiFi, ensuring a comfortable and connected experience.

Dining Options
Satisfy your cravings at Moxies with delicious meals throughout the day, or unwind at the Shark Club Bar and Grill with a refreshing drink. With an array of dining choices nearby, culinary adventures await just steps away.

Book your stay at Sandman Hotel Vancouver City Centre for a memorable Vancouver experience.

Important information:

Please be aware that for reservations of seven days or more, the hotel will pre-authorise your card on file for a CAD 1 verification. Although this transaction will appear on your statement, it is a pre-authorisation and will be removed within 7 days. Non-verified reservations will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 25 per day.

Location

Guest Reviews

7.6
Based on 2496 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 6.77
Amenities: 7.3
Value for Money: 7.26
Food and Beverage: 6.31
Overall Experience: 8.28
M
Mhirraluna • family_with_children • us
7
Great location, but need air filters or figure out where the musty smell is coming from.
Pros:

Great location

Cons:

First room was really musty. We were given another room and it was less musty but still aggravated my allergies. There also was a swarm of flies near the inside of the front entrance that just started there.

2026-06-11 • via Nuitee
H
Helen • couple • au
8
Great! We enjoyed ourselves seeing the city
Pros:

Comfortable and staff were friendly and accommodating

Cons:

Squeaky doors

2026-06-11 • via Nuitee
A
Amith • solo_traveller • au
8
Decent but made me feel, how much better it could've been
Pros:

Amazing location and great staff... Central location and great spot to explore Vancouver CnD and surronds

Spacious rooms, comfortable beds and pillows . All amenities in room

Cons:

Dated hotel and infrastructure, staff work really hard to keep it clean and presentable but Cleary needs a revamp. Has got so much potential but the 70s-80 decor, carpet and gym equipment just needs updating. Also still don't get why hotel gym open at 7 and close at gym? So are guests going to run away with weights ... A 5 AM start is the least for most work travellers. The property has the potential to get a 10 but at 500$ a night, it just felt undercooked...

2026-06-09 • via Nuitee
M
Michele • couple • ch
8
2026-06-08 • via Nuitee
I
Ian • extended_group • ca
8
2026-06-07 • via Nuitee
Y
Yuliya • solo_traveller • ch
8
2026-06-07 • via Nuitee
C
Carlos • solo_traveller • ar
2
Mejor ir a otro hotel.
Pros:

Muy buena ubicación.

Cons:

El precio es absolutamente exagerado para la comodidad y servicio del hotel. No es recomendable.

2026-06-07 • via Nuitee
J
Jorna • couple • au
7
Pros:

Breakfast wasn’t an option. The location was good for our requirements.

Cons:

We are Tea drinkers, a kettle would have been great instead of a coffee maker.

2026-06-06 • via Nuitee
B
Braden • couple • nz
10
2026-06-05 • via Nuitee
T
Terrence • solo_traveller • ca
9
Very good’ quiet and clean, good value for money in downtown
Pros:

I was not aware that there was a breakfast

Cons:

If there was a breakfast I wasn’t told

2026-06-04 • via Nuitee
R
Reillee • solo_traveller • ca
10
2026-06-03 • via Nuitee
P
peter • couple • nz
7
Pros:

Mostly ok

Cons:

When arrived first room had a huge coke machine outside door which was very noisy. Why is it even needed? Moved us to another room but was smaller than we booked. Moved again but all rooms noisy in south tower due to huge air con unit on neighbouring building

2026-05-31 • via Nuitee
M
Michelle • couple • ca
10
It was comfortable and hassle free.
Pros:

The location was perfect!

2026-05-30 • via Nuitee
T
Todd • family_with_children • us
9
2026-05-29 • via Nuitee
L
Lucy • solo_traveller • us
9
I had a lovely stay in Vancouver and would definitely stay here again when back there
Pros:

It was walkable distance to every place I wanted to go to - I loved the room , the bed was extremely comfortable and I could relax in the couch in the room too which was spacious. Moxies had delicious food everytime I ate there and everyone was so professional and kind

Cons:

The bathroom was too narrow , the extra blanket I used had a stain on it seems it had not been swapped out from the last user .

2026-05-26 • via Nuitee
J
Jennifer • couple • ca
10
Enjoyed my stay.
Pros:

Close to Queen Elizabeth theatre.
Clean, had early check in.

Cons:

The vending machine on third would not work.

2026-05-26 • via Nuitee
• family_with_children • us
3
Will never stay there again!
Pros:

The room we initially received was nice and big for the 4 of us. However about 2 hours after we settled, a mouse appeared and my daughter and wife were very scared as this mouse ran all over the carpet while our bags were open....eventually he ran under the beds, at which point we called the front desk and told them. They re located us to a significantly smaller smaller room where we felt very crowded and less comfortable.

Cons:

There was a mouse in our room and we were sent to a smaller room!!! We were only given a $50 dollars in a food voucher....I felt that was an insult and it should had been at least a free night or a full meal for the whole family as 50 canadian dollars only covered the drinks at their hotel.

2026-05-25 • via Nuitee
P
Patricia • couple • au
10
2026-05-23 • via Nuitee
A
Anthony • couple • au
8
2026-05-22 • via Nuitee
N
Neil • couple • za
8
We found the hotel to be well maintained and spotless and very central.
Pros:

It was spotless and central - easy to walk to a lot of places we wanted to see.

Cons:

The rooms are tiny compared to what we are used to and not really comfortable for longer stays when one has a lot of luggage. Our room had nothing to put our suitcases on but we were given a stand when we addressed the issue with reception.

2026-05-21 • via Nuitee