Sandman Hotel Penticton

Hotels
•
Sandman Hotel Group
6.9 (1040 reviews)
939 Burnaby Avenue West , Penticton , CA
+1 250-493-7151

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Affordable pricing
Cons:
Cleanliness issues
Uncomfortable beds
Outdated facilities

Categories

Cleanliness
4.6
Guests reported issues with dirtiness, particularly in terms of linens and overall maintenance.
Service
8.6
Staff was consistently described as friendly and accommodating, enhancing the overall experience.
Location
8.6
Locations are convenient, with proximity to key sites and amenities mentioned.
Room Quality
6.1
Rooms were noted as outdated, with some uncomfortable beds and general wear.
Amenities
7.1
Amenities such as the pool and restaurant are appreciated, but some were deemed outdated.
Value for Money
8.1
Many guests felt they received good value for their price, especially for budget accommodations.
Food and Beverage
5.1
Food options were limited or not satisfactory, with guests mentioning lack of breakfast.
Overall Experience
7
Reviews vary, with some positive experiences countered by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:35

Property Description

Convenient Location
Situated in Penticton, British Columbia, the Sandman Hotel offers easy access to Okanagan Lake shore and the Penticton Trade & Convention Centre.

Comfortable Accommodations
Guest rooms at this hotel are thoughtfully equipped with amenities such as free WiFi, a microwave, mini-refrigerator, cable TV, and coffee-making facilities. The cozy decor and wood furniture create a welcoming atmosphere for guests.

Relaxing Facilities
Indulge in the hotel's indoor pool, hot tub, gym, and business centre for a well-rounded stay. Whether you're here for business or leisure, there are options for everyone.

Book your stay at the Sandman Hotel Penticton now to experience comfort and convenience during your visit to this beautiful lakeside destination.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYF

Location

Guest Reviews

6.9
Based on 1040 reviews
Cleanliness: 4.6
Service: 8.6
Location: 8.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 5.1
Overall Experience: 7
J
Julia • solo_traveller • ca
9
Everything we needed for 3 nights
2026-09-19 • via Nuitee
C
Collin • solo_traveller • ca
10
Pros:

Great location, helpful and friendly staff, clean and comfortable room, great price too. I love this hotel and they’ll continue to get my business whenever I’m in Penticton :)

2026-09-16 • via Nuitee
P
Penkoff • couple • ca
2
2026-09-14 • via Nuitee
E
Elaine • couple • ca
7
Pretty good despite a tight sleep
Pros:

Location
Cleanliness
restaurant nearby

Cons:

double beds
would much rather have had queen beds

2026-09-14 • via Nuitee
P
Penkoff • couple • ca
2
Not good and we will not be back
Pros:

Location

Cons:

It was run down and we had ants in our bathroom which they didn’t seem to care about. They said they come in with peoples pets and sorry about that.

2026-09-14 • via Nuitee
M
Mike • solo_traveller • ca
10
2026-09-08 • via Nuitee
D
David • couple • ca
7
Pros:

My wife liked that it was close to the beach and the room was clean. The staff were nice. She was thankful that after 2 nights she requested a move and was moved to the second floor in the middle so she didn't hear the exit door shutting or the smoke coming in.

Cons:

This room was booked for my wife alone. The room she was in was on the bottom floor right next to the exit so people were coming and going in all day and night taking their dogs out for bathroom breaks and going for smokes and vapes. Every time some one would go out the door you would hear it shut. She had her room windows open as she likes it that way but she had to shut the windows because people would go out the door and stand in front of her window and smoke and vape and the smoke would go in the room. People would not go and sit on the bench that was provided across the laneway to smoke. They would just stand outside the door in front of her room and smoke and talk on their phones. She had to get up at one point and bang on the window to one lady. After being woken every time the exit door shut she got up to see what all the door noise was about. One lady was bringing in her dog at 4:56 a.m. after taking it out. Apparently she was on the "dog floor".

2026-09-06 • via Nuitee
C
Cater • family_with_children • ca
6
I feel I paid way to much for the room and what it was for 2 adults and 2 kids.
Pros:

Location was good.

Cons:

The rooms are old. The bathrooms and rooms need to be upgraded and the carpets were very poor looked like it needs cleaning.

2026-09-04 • via Nuitee
P
Pam • couple • ca
10
Very pleasant stay.
Pros:

The value for money was great. It’s an older property but is well kept and has a lot of facilities for everyone to enhance your stay. Was surprised to see the indoor hockey rink and pickle ball court.

2026-09-01 • via Nuitee
M
Maxime • solo_traveller • ca
8
2026-08-30 • via Nuitee
M
Michelle • solo_traveller • ca
3
Cons:

The bathroom was dirty and the tub looked so stained & dirty I didn’t shower.

2026-08-30 • via Nuitee
G
Gennadii Zhygailo • solo_traveller • ca
6
2026-08-24 • via Nuitee
K
Karen • family_with_children • us
10
2026-08-19 • via Nuitee
L
Leif • solo_traveller • ca
5
2026-08-19 • via Nuitee
G
Greg • solo_traveller • ca
7
A decent stay for the price point. Maintenance could be picked up a little more.
Pros:

The location of this property is pretty good, easy to get to.

Cons:

The hotel is a bit tired and the air conditioning was pretty noisy.

2026-08-18 • via Nuitee
J
Jennifer • family_with_children • ca
8
Pros:

Quick

2026-08-17 • via Nuitee
B
Bruce • solo_traveller • au
8
2026-08-13 • via Nuitee
G
Gareth • couple • ca
8
2026-08-09 • via Nuitee
G
Georgina Del Pilar • extended_group • ca
7
2026-08-08 • via Nuitee
S
Sarath • family_with_children • ca
1
2026-08-06 • via Nuitee