Sandman Hotel Penticton

Hotels
•
Sandman Hotel Group
6.9 (1007 reviews)
939 Burnaby Avenue West , Penticton , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Affordable pricing
Cons:
Cleanliness issues
Uncomfortable beds
Outdated facilities

Categories

Cleanliness
4.6
Guests reported issues with dirtiness, particularly in terms of linens and overall maintenance.
Service
8.6
Staff was consistently described as friendly and accommodating, enhancing the overall experience.
Location
8.6
Locations are convenient, with proximity to key sites and amenities mentioned.
Room Quality
6.1
Rooms were noted as outdated, with some uncomfortable beds and general wear.
Amenities
7.1
Amenities such as the pool and restaurant are appreciated, but some were deemed outdated.
Value for Money
8.1
Many guests felt they received good value for their price, especially for budget accommodations.
Food and Beverage
5.1
Food options were limited or not satisfactory, with guests mentioning lack of breakfast.
Overall Experience
7
Reviews vary, with some positive experiences countered by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:35

Property Description

Convenient Location
Situated in Penticton, British Columbia, the Sandman Hotel offers easy access to Okanagan Lake shore and the Penticton Trade & Convention Centre.

Comfortable Accommodations
Guest rooms at this hotel are thoughtfully equipped with amenities such as free WiFi, a microwave, mini-refrigerator, cable TV, and coffee-making facilities. The cozy decor and wood furniture create a welcoming atmosphere for guests.

Relaxing Facilities
Indulge in the hotel's indoor pool, hot tub, gym, and business centre for a well-rounded stay. Whether you're here for business or leisure, there are options for everyone.

Book your stay at the Sandman Hotel Penticton now to experience comfort and convenience during your visit to this beautiful lakeside destination.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.9
Based on 1007 reviews
Cleanliness: 4.6
Service: 8.6
Location: 8.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 5.1
Overall Experience: 7
H
Holly • couple • ca
8
Good stay with nice weather, friendly staff and great central location.
Pros:

Location was very good and convenient to the lake and downtown. Bed was comfy. Room was quiet. I liked that we were allowed to bring our bicycles into the room. Staff was very friendly and helpful.

Cons:

Dish soap would have been nice - none was provided. Small thing...

2026-06-27 • via Nuitee
S
steve • couple • ca
7
2026-06-26 • via Nuitee
M
Martina • family_with_children • ca
6
2026-06-25 • via Nuitee
R
Roche • couple • ca
10
Pros:

I am a new mom and I needed a place to pump the manager was very accommodating and allowed me to use the facility before we were able to check in. Very thoughtful!

2026-06-25 • via Nuitee
M
Mark • couple • ca
3
Lousy
Pros:

Nothing

Cons:

Hotel is old, in poor condition and needs a complete remodel

2026-06-03 • via Nuitee
E
Ellena • family_with_children • ca
9
Pros:

Friendly staff, always.

2026-05-31 • via Nuitee
G
glen • solo_traveller • ca
7
2026-05-30 • via Nuitee
E
Emma • couple • ca
6
2026-05-28 • via Nuitee
B
Brittney • family_with_children • ca
6
2026-05-28 • via Nuitee
B
Brittney • family_with_children • ca
7
2026-05-28 • via Nuitee
M
Marg • couple • ca
8
2026-05-25 • via Nuitee
E
Erin • couple • ca
10
2026-05-21 • via Nuitee
K
Kaloyan • family_with_children • bg
7
2026-05-20 • via Nuitee
K
kreenapat • solo_traveller • ca
5
Too expensive if compared with facility
Pros:

Nothing

Cons:

Quite old

2026-05-18 • via Nuitee
C
Cameron • solo_traveller • ca
9
Good hotel with great amenities.
Pros:

Near the lake and had a Denny’s attached to it.

Cons:

A little old.

2026-05-16 • via Nuitee
M
marnie • couple • ca
8
Clean and comfortable. Good value
Pros:

The staff were very friendly and accommodating. Room was clean and comfortable. Great value!

Cons:

The property and building are in desperate need of renovation.

2026-05-16 • via Nuitee
L
Lisa • couple • ca
5
Alright
Pros:

Lots of parking, close to beach

Cons:

More run down in hallways and rooms than photos showed, carpet in room felt dirty, elevator was sketchy and stairs smelled like mothballs

2026-05-14 • via Nuitee
Y
Yvonne • solo_traveller • ca
8
It was good.
Pros:

The location was where our conference was being held.

Cons:

That there is no outlet in the bathroom to plug in blow dryer and curling iron.

2026-05-14 • via Nuitee
A
Angela • couple • ca
3
Served its purpose for a quick overnight stop.
Pros:

Good location. Hotel is old and in dire need of renovation.

Cons:

Common area hallways are dark and the carpets are in terrible condition. Too many dogs in the hotel.

2026-05-08 • via Nuitee
M
Melanie • solo_traveller • ca
10
Lovely stay! Great staff. Clean room.
Pros:

Nice and central. Easy to get in and out!

2026-05-07 • via Nuitee