Sunrise Inn & Suites New Orleans

Hotels
4.7 (322 reviews)
8400 I-10 Service Road , New Orleans , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Designated smoking area
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Helpful staff
Good location for shopping
Cons:
Dirty rooms
Bad area

Categories

Cleanliness
2.2
Several reviews mention dirty rooms and bugs, indicating poor cleanliness.
Service
8.2
Most reviews highlight the staff's helpfulness and accommodation.
Location
6.7
Location is convenient to shopping, but some consider it unsafe.
Room Quality
2.7
Many reviews mention issues with room condition and comfort.
Amenities
4.7
Amenities are basic, with some needed facilities missing.
Value for Money
3.7
Considered budget-friendly, but offerings are lacking quality.
Food and Beverage
4.7
No specific sentiments are mentioned regarding food and beverage.
Overall Experience
4.7
Mixed reviews result in an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:29

Property Description

Welcome to Sunrise Inn and Suites New Orleans Lakefront!

Convenient Location: Located just 13.5 km from the iconic French Quarter, our hotel offers easy access to the vibrant heart of New Orleans.

Modern Amenities: Relax in comfort in our guest rooms equipped with flat-screen TVs, ensuring you have a pleasant stay with entertainment at your fingertips.

Nearby Attractions: Explore the wonders of the Audubon Nature Institute complex, including the Audubon Zoo, Aquarium of the Americas, and the Entergy IMAX Theatre, all just a short 20-minute drive away.

Ready to experience the best of New Orleans? Book your stay at Sunrise Inn and Suites now!

Important information:

Please note: during special events, hotel reserves the right to authorize your credit card. If authorization fails, the hotel will cancel your reservation.

Please note: the hotel's quiet time begins at 22:00. Guests must be respectful of noise disturbances during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

4.7
Based on 322 reviews
Cleanliness: 2.2
Service: 8.2
Location: 6.7
Room Quality: 2.7
Amenities: 4.7
Value for Money: 3.7
Food and Beverage: 4.7
Overall Experience: 4.7
J
Jackson • couple • us
7
2026-07-17 • via Nuitee
D
Dao • couple • us
1
2026-07-03 • via Nuitee
J
JOAN • family_with_children • us
1
I didn't stay!
Pros:

The staff was great, but the rooms were not how they are described online. I requested a refund on both rooms and had no problem getting it. I would not recommend this motel to anyone until they fix it up to livable conditions!

Cons:

The rooms are dirty looking and the pillows are not real pillows, they are small hard and lumpy like throw pillows. The doors weren't secure so someone could break in easily. This place needs a major makeover!

2026-06-16 • via Nuitee
P
Palmer • couple • us
1
Property was terrible and run down don’t recommend staying there at all
Pros:

Nothing

Cons:

Everything

2026-06-06 • via Nuitee
W
Watson Larkin • family_with_children • us
7
2026-06-02 • via Nuitee
J
Jackson • couple • us
10
2026-05-30 • via Nuitee
M
Merry • solo_traveller • us
9
Always happy to see staff
Pros:

Didn’t know they had

Cons:

Pot holes in road hard on tires

2026-05-29 • via Nuitee
A
Andrew • solo_traveller • us
1
2026-05-24 • via Nuitee
J
John • couple • us
8
Nice
Pros:

Quiet

Cons:

Abandoned

2026-05-22 • via Nuitee
D
dominique • couple • us
8
2026-05-21 • via Nuitee
J
Jessica • couple • us
1
2026-05-19 • via Nuitee
P
PERRY • solo_traveller • us
3
2026-05-18 • via Nuitee
A
Andre • couple • us
7
2026-05-18 • via Nuitee
P
Paul • couple • us
5
2026-05-11 • via Nuitee
R
Run • solo_traveller • us
1
Pros:

Nothing

Cons:

I didn't got sleep even for a minute. The beds were so dirtyl. It is so spooky. It is really bad.

2026-05-11 • via Nuitee
R
Ruben • couple • us
4
Not a good place to stay
Pros:

The location was good

Cons:

The bathroom was terrible. The water in the faucet was very weak. The bathtub was slippery. I had to punch in the code to open the gate each time I enter/leave the facility. Some of the rooms were very smelly. Overall not a good experience.

2026-05-07 • via Nuitee
G
Gurmehak • extended_group • ca
1
2026-05-05 • via Nuitee
P
Patricia • solo_traveller • us
1
2026-05-04 • via Nuitee
T
Tiyanna • solo_traveller • us
1
I would not recommend staying unless absolutely necessary
Cons:

I don’t want to place blame on management but I do firmly believe that management was aware a car jacking would occur while on the property. A young gentleman slapped the shoulder of another while pointing at my vehicle which prompted me to return to vehicle. On top of that Room 341 was slightly ajar not my room but still very concerning. Management did not even seem concerned or surprised when I asked for a refund and proceeded to explain the process to me

2026-05-01 • via Nuitee
F
Fielder • solo_traveller • us
10
2026-04-30 • via Nuitee